Workspace page doesn't render on the first attempt, but on the second

We have a clustered environment where users log into the Big IP load balancer. Local users are able to access the Workspace URL without a problem from within the company. Users out of state and out of the country are not able to connect successfully on the first attempt about 85% of the time, but are able to on the second attempt after killing their browser session. Their session just hangs without rendering the login screen on the first attempt. They are usually able to log in without a problem the rest of that day. We have performed some tests and asked a few users to bypass the load balancer and hit the servers directly, and they have a better success rate of receiving the log in screen.
I am a local user and this is also an issue when trying to connect remotely to the Workspace page. It eventually times out and I receive the following message:
"_execScript::Error loading file './js/com/hyperion/bpm/web/common/format/Format.js' Error The operation was timed out".
Has anyone ever experienced this issue? I would appreciate any suggestions. Thanks!

Hello L Swarz,
Thank you for the details of the issue you are experiencing when downloading your purchased song to your iPod nano.
I am not sure if you have tried these specific steps, but I recommend downloading the purchased song to iTunes on your computer using the steps in the following article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thank you for using Apple Support Communities.
Best,
Sheila M.

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    I just uninstalled it and am waiting for it to reinstall. I sincerely hope that I have not lost everything that I worked on so hard. Now that mobile me is gone, I have not been able to go between devices to transfer things. I was merely trying to take a document I had worked on and open it in pages, but it said my version was too old. When I updated, it wouldn't load. Now I cannot do anything. I hope that the reinstall fixes it without losing everything. Please advise!!! Yes, I am in panic mode.

  • HT204053 When trying to download an app I'm asked for set up three security questions. I can set up the first 2 but it doesn't allow me to to select the third question! What am I doing wrong?

    When trying to download an app on my iPad 3 it asks my to create and answer 3 questions. I can complete the first 2 but the system doesn't allow me to complete the 3rd question! Can anyone help.

    Welcome to the Apple Community.
    You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
    If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

  • Exception only on the first attempt

    Hi Gurus,
                   When i click on a custom pop-up, i get a exception in the last page only on the first attempt.(CX_SY_IMPORT_MISMATCH_ERROR). i have debugged enough, but i am not able to figure out anything. What can be possibly the solution?
    Do Help!!
    Regards,
    JoSh

    Hi there,
    You could try creating sub-templates within your .rtf layout template. Create 2 sub-templates somewhere within yout .rtf and call them <?template:FirstPageFooter?> and <?template:OtherPagesFooter?>, or whatever names you want.
    In the first page MS Word footer, call FirstPageFooter (<?call:FirstPageFooter?>) then insert a page break even if you have no fields to display on page 2 and put <?call:OtherPagesFooter?> in the page 2 footer.
    Now I have done this in the header before, but not the footer. If this doesn't work the same in the footer you could always just call the sub-templates in the body at the end of page 1 and page2 and not use the MS Word Footer.
    Hope this helps
    -CC

  • Can I allow two attempts and after the first attempt have a new window open to a url?

    I would like to allow the user two attempts to answer a question. However, after the first attempt, if they get it wrong, I would like a new window to open that takes them to a tutorial Web site we have, where they can find the answer. Then I would like them to be able to close that window and return to the question for the second attempt?
    Is this possible?
    Right now, I have designed a very clunky version of this. I have one question slide with one attempt and if they answer wrong, they go to the next slide, which has a button to the tutorial page. Then the same question slide is repeated, again with one attempt. In this same scenario, if the person got the question right the first time, they moved on to a new question slide. This works, but is bad for scoring and eliminates the possibility of using question pools and putting questions in random order.
    Thanks,
    Carrie

    100 feet would normally not be a problem......if the AirPorts have line-of-sight with each other......but if there are obstructions like walls, ceilings or furniture in the direct signal path between the AirPorts, little if any of the signal will even reach the extending AirPort.
    Try locating the extending AirPort at about 50-60 feet away to see if can pick up a stronger signal to extend.
    It would be much better if you connect the AirPorts using an Ethernet cable, as there is no signal loss in an Ethernet cable up to 300+ feet.

  • How can I disable making live shape rectangle in the first place but normal one instead in Illustrator CC?

    How can I disable making live shape rectangle in the first place but normal one instead in Illustrator CC? When I create rectangle I can't transform it by dragging and it's only the problem with rectangle, not with circle, star etc. I try show/hide edges/bounding box reset preferences and reinstall whole illustrator CC and it's the same. I can only make this right by expand this rectangle, which is shape as is turn out to rectangle by clicking object>shape>expand rectangle. But this is so frustrating. Help!:) oh, and I use OSX. My friend has the same specs and it's works. I mean she can use live shape corner transformations and changing size by draging:(

    I’ve created my own plugin (available for free for personal and commercial use) which imitates behavior of the ‘old’ Rectangle Tool. It doesn’t replace the Live Rectangle – it works completely independent!
    My Plain Rectangle Tool correctly snaps to grids/objects/points and correctly aligns to grid/points on resize. Of course it supports the SHIFT and ALT/OPTION keys, Snap to Grid and Smart Guides options. In other words it works almost 100% the same as the Rectangle Tool we know from CC (17.1), CS6 and earlier.
    The installation package (zxp) adds ‘Plain Rectangle Tool’ icon into the Ai panel (of curse you can assign your custom keyboard shortcut to it as well)
    Note: The Plain Rectangle can be easily converted into the Live one using Object > Shape > Convert to Rectangle
    Grab your copy at http://63mutants.com/subc/products/PlainRectangleTool_m01/PlainRectangleTool_m01.php Feel free to share with your friends. It’s completely free.
    I’ve also created a separate discussion https://forums.adobe.com/thread/1587587 for the Plain Rectangle Tool. If you have any comments or request please post it there. Any feedback would be greatly appreciated!
    Thanks,
    Pawel Kuc

  • Multi-clip almost never works for me on the first attempt

    Anybody know why when setting up a multi-clip, I can almost
    never get it to work the first time I hit the timeline to start playing.
    All my settings are correct, but either the viewer or timeline doesn't move on the first time try.
    All I do is take my playhead back to the beginning of
    timeline, hit play again, and usually it then starts working correctly. Sometimes I have better results if I hit the play in the Viewer instead of the Timeline, but it's not a consistent thing.
    Again, I'm in open sync in Viewer and Canvas/Timeline, I'm in Unlimited RT, dynamic video quality and frame rate, multiclip activated there, turned off high quality scrubbing, ect.
    I'm usually doing this with (3) short 3 minutes DV clips
    on a mac book pro.
    When I do get it going after the second, third or fourth attempt, I haven't changed any of the settings,...I've just confirmed that they were right to begin with.
    Anybody else experience this and any ideas on how to get it to work correctly first time out?
    Thanks.

    so effectively it's on a different drive, sort of
    But still using the same reader heads as your primary drive. So technically, it's still the same drive.
    I just cut a 4 angle music video last week using my MacPro at work, and even with the source media on a FW800 G-Raid, I was still getting delayed playback and couldn't even view the 4-up display when playing back. So I moved the project to our XSAN, and with the fibre backbone there, bandwidth was definitely increased.
    So the other variable in this problem is bandwidth as well as RAM. I know that a fibre based storage system isn't in everyone's budget, but I'd recommend trying out an eSATA based drive, given that I had trouble with 4 streams over FW800.

  • FaceTime never works on the first attempt

    I'm surprised I don't see anything mentioned on these forums yet, because I know more people that have these problems:
    Whenever I try to call via FaceTime, and the other person answers, the call get's stuck in the "Connection…" state for minutes. The second attempt is more likely to work, but it doesn't always, either. In some cases the first attempt is not even seen by the other person, even though I don't get an error message on my side. I think initiating the call on the receivers side should be more or less a push notification, right? These work fine in other applications, as far as I can tell.
    My guess is that this might be somewhat network related, but the connection speed on both sides should be more then enough, and the call quality, once it starts working, is fine. I wonder if I can do some diagnosis on the connection, or if that's not where the problem is in the end?
    Cheers,
    Daniel

    so effectively it's on a different drive, sort of
    But still using the same reader heads as your primary drive. So technically, it's still the same drive.
    I just cut a 4 angle music video last week using my MacPro at work, and even with the source media on a FW800 G-Raid, I was still getting delayed playback and couldn't even view the 4-up display when playing back. So I moved the project to our XSAN, and with the fibre backbone there, bandwidth was definitely increased.
    So the other variable in this problem is bandwidth as well as RAM. I know that a fibre based storage system isn't in everyone's budget, but I'd recommend trying out an eSATA based drive, given that I had trouble with 4 streams over FW800.

  • Since I downloaded Firefox 3.6.6 on my Mac, I am now unable to get e-mail address to automatically complete when I enter the first few letters of the address. in English

    Since I downloaded Firefox 3.6.6 on my Mac, I am now unable to get e-mail address to automatically complete when I enter the first few letters of the address. in English
    == This happened ==
    Every time Firefox opened
    == I downloaded Firefox 3.6.6

    In my case it seems that Firefox just doesn't "see" (or can't find?) the coupon printer application anymore after the FF update. (and yes, my add-ons are enabled - to answer the tech support people's first question).
    For me, the coupon printer doesn't even show up in my Firefox "Add-Ons" list anymore. Is that what people typically see when they're saying the coupon printer "doesn't work" with FF? The coupon printer was visible on the add-ons list before my FF update, and now it's totally Gone! It seems that Firefox just doesn't "see" (or can't find?) the coupon printer application anymore since the FF update.
    When I'm on the coupons.com site and I click "print coupons", it tells me I haven't installed the application. But it Is installed on my computer, I can see it in my folders, and it works on IE, so it's definitely there.
    BTW - I have uninstalled/reinstalled the coupon printer application. I have tried all the suggestions on the Mozilla help/forum sites, as well as the Coupons.com web site. I have closed and re-started Firefox after the installation. I have also shut down and restarted my pc after installation. I tried installing the application with Firefox open, and tried it again with Firefox closed. I've even cleared out all my cookies/history associated with Coupons.com.
    ... I can't think of anything else to try, except for the "solution" of using IE for coupons.
    If it Really is a problem on the Coupon.com end of things, do you think it's worth it if we bombard the coupons.com support team with messages saying they need to fix the problem? (or just a waste of time?) ;(

  • Hi i want to use boot camp for the first time but i was wondering if when you install windows in your mac there is any risk of virus?

    hi i want to use boot camp for the first time but i was wondering if when you install windows in your mac there is any risk of virus?

    angelicagalera wrote:
    hi i want to use boot camp for the first time but i was wondering if when you install windows in your mac there is any risk of virus?
    Of course there is. There is with any computer system that you connect to the internet or transfers files to and from. When you run Windows on your Mac you increase the chance from zero that you will get a Windows based virus to virtualy the same risk as any other Windows user.
    The weaknesses in Windows OS and applications are well trodden by virus and worm malcontents the world over. That doesn't mean that OSX is exempt though. All it will take is once and the entire Mac world will sit up and take notice......
    Rick

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