Worst designed site ever

look at this
http://www.tpub.com/content/medical/14295/css/14295_225.htm
at first you will noticed that all of the text seams to extend out of the borders and otehr boundries as if tehy are just background images
but if you look at in with operas inspect mode you will notice that each individual line of text is a span element.
Am i correct in believing that this is a stupidly designed site?
or am i missing something here?

From Web Pages That Suck, Worst Websites of 2010:
http://www.webpagesthatsuck.com/worst-websites-of-2010-contenders.html
Nancy O.
Alt-Web Design & Publishing
Web | Graphics | Print | Media Specialists
http://alt-web.com/
http://twitter.com/altweb

Similar Messages

Worst web site EVER

Just had TV & internet service installed Thursday. Had some trouble with internet latter that day but late night phone call to CS straightened me out. The next day 1 of my kids tried to change channels using the Sony remote & now we can't watch that TV set!!!! (others work fine!) I reset/reprogrammed the remote....and according to the manual it is programmed for my TV. Still no picture (get a no signal message on TV). Have spent countless hours online with the worst site I've encountered in over 30years of browsing! "Live Chat" support tells me the wait is 1.5-2 hours for an agent to contact me!! Does that mean that Verizon support sucks or that their are soooo many customers with problems? WHATEVER! Really glad I got a "no contract" service!!!!

nedski1 wrote:
... 1 of my kids tried to change channels using the Sony remote & now we can't watch that TV set!!!! (others work fine!) I reset/reprogrammed the remote....and according to the manual it is programmed for my TV. Still no picture (get a no signal message on TV). ...
Unless you provide details regarding your specific equipment, subscription plan, wiring layout, etc., the volunteer responders on this forum will only be able to speculate. Having made that disclaimer, why do you think that a Sony remote will be useful with FiOS TV? Have you read the "Getting Started" pages for FiOS? You must use either a FiOS remote, or another universal remote that is specifically programmed for your set AND your STB/DVR.

Worst service/site ever

I can't access billing information. I received a message that a purchase did not go through but I was charged over a dollar anyway. Vi/Nokia people on the phone are clueless and "accidentally" hung up on me. Has anyone there used the Apple Store, Amazon, ITunes, etc.

Off Topic is for non Sky related chat so your thread will most probably be locked or even removed.
Im not sure why you found it so hard to cancel as the website is quite clear on how to do so.
I've had to cancel my service with Sky today and it took less than 15 minutes to do so and that included going over the early termination fees.
If your having issues with your fibre service how about telling us more and we might be able to help as if its a fault on the line moving provider wont help as with Fibre all providers use the same infrastructure(with the exception of Virgin Media.

SQL Server 2008 is the worst installation experience ever

Sorry but you guys have really messed up with SQL Server 2008 installation.
I've been using SQL server since 6.5, so I would classify as a fan. We were looking at upgrading from 2005, which I was quite pleased with.
The installation experience is the worst I've ever experienced. I am a computer expert, and I couldn't figure out how to install it properly. Why is it that when I downloaded SQL Server Management Studio Express 2008, it seems as though it wants
to install the full database? Why is it when I was asked if I wanted to install a new version of SQL Server 2008 or use a previous install, when I chose previous install, it said that an instance ID was missing, but there was no way to specify anything
else? It drove me crazy.
Why are there so many requirements and restrictions for the installation, when all I want to do is install Management Studio? It's intolerable and makes me never want to upgrade to 2008. Why is the process so terrible when Microsoft is supposed
to have the best UE people in the business?
You guys did a really terrible job on this one.

We have not tried to cluster 2012. We used to cluster; however, we were not prepared to manage the added complications.  The result was that our non-clustered servers had better uptime.  We used to joke about how many 8s we were
getting with our cluster. (To be fair, it did not help that we had a 7x24 SLA with only 8-5 staff.  When the cluster fails to failover, it can be a long time before it is fixed. We eventually got the kinks worked out.)
I understand the frustration. Excellence and stability can be achieved, but product lifecycles can punish those who seek such qualities. Product changes and shorter support lifecycles produce revenue for MS, so I don't see this getting better.
There will be a new OS, new SQL, and a new set of problems the next time around.
I expect things to get worse until we get pushed into the cloud.  A stable environment in the cloud is profitable for MS and clients.  I do not think this is the case now outside the cloud. Upgrading applications to remain
on supported products is very costly. And about the only business benefit of the upgrade is that the product remains on a supported platform and gets security updates. Sort of sound like that blackmail virus? I'd rather pay to have a
patch for new features and focus on application upgrades that improve business processes. Now bug fixes can require a major version change - which will have new bugs. I'm ranting because of some head pounding
I've done this week due to a hard coded limitation introduced in SQL 2012 by design. I'll replace the process, but I wonder how long it will work as my SQL related PSH often breaks with a new version of something.  I'll
stop now. Where'd my Prozac go? Next week is new week, life is good, everything will work,....
PS I actually enjoy the work and think MS products are decent; however, our environment does seem to be more frail and less stable due to MS product changes - even if the products are getting better. Better is worse - what an odd thought.
Randy in Marin

"worst sounding phone ever"

In my office, all of us who use the 8830 Blackberry, get complaints from the people we speak with on the phone that our phones are the "worst sounding phone ever".
We have tried talking softer or louder, re-positioning the phones when we talk....we've tried it all. Changing the sensitiviy in the voice dialing settings does not help... (now I know why I see posts here re: problems with the voice dialing -- its gotta be the mic! )
Nothing apart from using a hands-free device seems to help.
It is as though the phone's microphone is too sensitive and everything is distorting. My calendar is a horrible phone.
This is very annoying.
Is anyone else experiencing this?
Is there a fix for it?
DV

Hi and welcome to the forums!
Quick test:
Go to voicenotes and record a mini conversation.
Play it back and see how you sound, and the background noise.
If it sounds normal, it may not be the mic.
Go to work and have everyone check the DB levels in Options Status .
The lower the number the better the quality -30 is good -70 bad.
You could be having reception problems with a very clear signal.
Thanks,
If you need further information please ask!
If not please resolve the post. Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Does Apple Canada have the worst customer support ever?

Yes! Ask me why...
I'm posting here a) to warn other Mac users what to expect if you ever need customer support and b) because there's no where you can actually e-mail comments to Apple, and trying to contact customer support has been fruitless (see below).
Here's what happened to me...
I bought my iBook just under three years ago - a few weeks ago, the logic board went. Now, because I purchased the computer less than three years ago, that's covered under the extended warranty for iBook logic boards (see here: http://www.apple.com/support/ibook/faq/).
Simple, right? Well, I took my computer in to my local authorized service provider about three weeks ago. They confirmed the logic board was the problem... copied my receipt for the iBook to prove date of purchase... agreed that it was covered by the warranty.
However, when they sent all this to Apple, their reply was that it was NOT covered because it was manufactured more than three years ago (although Apple's own website says it's purchase date - not manufacture date - that's important).
I called Apple last Monday to find out what was going on. Spoke to a nice fellow named Kevin who said he'd look into it, and call me back the next day.
Next day passed... no call. I called Kevin back left a message, and indicated I'd like to know what was going on.
Wednesday passed... no call. By this point, I'm getting anxious - the service provider can't move ahead without authoriztion from Apple, Apple's not returning my calls (or the service provider's) to grant authorization.
I tried Kevin again on Thursday. Left another message. No reply.
Tried back on Friday morning. Left another message. Still no reply.
Called customer support again Friday night. Antoine puts me hold for a half hour. I call back, explain that I've been on hold for half an hour, ask how long the wait should be. Antoine says two or three minutes. He puts me on hold again.
For another ten minutes.
I call back. Antoine explains that the reason I'm on hold is probably because customer service is closed. So why was I on hold for nearly an hour listening to terrible music? That's one of the mysteries of Apple customer support...
So here I am, with a computer that's been in the shop nearly three weeks, that can't be repaired because Apple won't honour its warranty, and no way to even find out what's going on, because Apple's customer service is such an unnavigable maze.
The sad thing is, I usually like Apples. I was even going to buy a new one this summer.
Now - not a chance.
The moral of the story? If you own an Apple, pray nothing ever goes wrong with it. If you expect your computer to ever need repairs, I'd suggest getting rid of your Apple now.
If you're considering buying an Apple - consider again.
As for me - from now on, make mine Microsoft.
iBook G3 700 Mac OS X (10.4.6)

Does Apple Canada have the worst customer support ever?
I doubt it.
Seriously, would you like some help?
Call back, and don't mess around with Customer Service. Immediately ask for Customer Relations. These are the people whose job it is to make an unhappy customer happy again. They aim to please.
A polite, but seriously disappointed tone of voice is what you need, so take some deep breaths until you can achieve that.
There was an article in the February, 2005, issue of Reader's Digest called "How to Complain." Please read these tips. Then call and tell Customer Relations your sad experience with Customer Service.
How to Complain
You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president of an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
Have a goal
If you want your product repaired, say so. Want an apology? Speak up.
Keep it short
Focus on one problem, and be succinct.
Stick with it.
You have to invest the time it takes. Don’t get what you want? Ask for a supervisor.
Skip ultimatums
Don’t threaten not to do business with them again. Why should they help you if you won’t buy from them in the future?
Plead your case
Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
Be nice
You’re unlikely to get what you want if you’re rude.
Good luck!
(P.S. Microsoft doesn't make computers; just the crappy OS that goes on them.)

I have upgrade ios 6 to ios7 on my iphone 5. I do NOT like it. I want to come back to the previosu version. why is it so complicated. Why can I not find the instruction strait from apple? This is the worst possible upgrade ever.

I have upgrade ios 6 to ios7 on my iphone 5. I do NOT like it at all. I want to come back to the previous version. why is it so complicated? Why can I not find the instruction strait from apple? This is the worst possible upgrade ever. It make me think of when ericsson got sold to Sony....drastic PC change.
I would like to have simple instruction on how to downgrade.
It feel like a change that I did not ask for , ok I push the upgrade buttom, but really this is the worst update aver!
HELP!

iPhone User Guide (For iOS 7 Software)Sep 20, 2013 - 23 MB

I can not re install Adobe Acrobat 7.0 professional on my computer. It is saying a qualifying product is not detected. I cant even get through using the customer service line they provide 800-272-3623. This is the worst interactionI have ever had with a

i can not re install Adobe Acrobat 7.0 professional on my computer. It is saying a qualifying product is not detected. I cant even get through using the customer service line they provide 800-272-3623. This is the worst interactionI have ever had with a company.

Hi joej49728017,
I am so sorry for the inconvenience caused. However this is just because Adobe Acrobat 7.0 is an outdated version & the now the activation server for it does not exist.
Please refer to the following KB doc. Error: "Activation Server Unavailable" | CS2, Acrobat 7, Audition 3
The above link will help you to install a special version that does not require activation.
In case you further need any help, please let us know. We will be more than happy to help you.
Regards,
Aadesh

Why does the top button always brake why as my screen decided to pop off why is the back of my case bending when I have never dropped it why dose this shity phone keep sending text messages as picture messages this is the worst phone av ever had!!

Why does the top button always brake why as my screen decided to pop off why is the back of my case bending when I have never dropped it why dose this shity phone keep sending text messages as picture messages this is the worst phone av ever had!!

I know a lot of people with iphone 5 and have never heard them complain about top button always brake and screen that decides to pop off or the back of their case is bending.
That sounds like a phone that has been dropped a numerous times.

Worst online chat ever!

Just had the worst online chat ever, the person that was suppose to be helping me was making matters worse. All I wanted to know was what is the colour of the charging plate I was being sent. After going in circles he was telling me the colour of the phone which he couldn't get right either. I ordered white and he kept telling me it's gold and if that's not what I want I need to wait for my order, send it back and reorder! You have got to be kidding me O2!

Toby wrote:
Sorry to hear abou this @Cutiekitty992! If you like, feel free to PM me with a copy of the chat log and I can send it off for review to the rest of the team, in the hope we can improve in future Thanks Toby, but I dont even have a copy of the chat log! It was terrible, however I phoned o2 in the end about it and my questions and it was very pleasent and anwsered me instead of giving me wrong info etc. Cannot wait for my phone to arrive tomorrow

WORST CUSTOMER SUPPORT EVER + COMPLAINT

WORST CUSTOMER SUPPORT ISSUE EVER - I purchased an HP Laptop in Sept 2011. I had an issue with my SD card reader and some flickering upon Startup on my screen. I was on the phone with 3 reps only for them to tell me that bc I was calling from a Canadian line, they had to transfer me to a Canadian rep (after I had already spent 50mins with an "American" rep). I called the number that was on my HP Support Assistant. After being transferred to my 4th "Canadian" rep, I asked them to call me back asap on my landline bc my cell phone was dying. Waited 10 mins - NO CALL. Had to charge my phone to use my browser on it bc I was left in the middle of a trouble shooting issue with no access to the internet to then look up a Canadian HP support number. Now on the phone with my 5th HP support rep, had to re-explain my issues with my laptop, he remotely tried to troubleshoot my issues from INDIA (Jon) he says his name is, and still no success. Total time on the phone now with HP 2+ hours. I asked to speak to the supervisor. Put on hold for 20 mins. Then my landline cordless phone DIED. "Jon" calls me back and puts me on hold again but none of my phones have any battery life so I asked numerous times for a box to be sent to me and he kept telling me I had to HOLD for a supervisor in order to authorize for a box to be sent to me. I hung up. I repeatedly told Jon, we attempted all the troubleshooting and driver updates and that I had to get off the phone immediately. WORST EXPERIENCE EVER WITH A CUSTOMER SUPPORT LINE AND STILL NO REMEDY TO MY ISSUES. I don't even know where to send a complaint. My frustrations with this laptop and customer support are through the roof bc I still have no remedy to this issue. {Personal Information Removed} And who knows if a repair box is even going to get sent. This is not a good situation for a grad student dependent on their laptop. All my contact information is in the ticket number. Hope that if someone from HP ever contacts me in regards to this issue will have a quick solution as I have spent more than enough time on the phone with them.

You're a close second in the race for worst experience but I think I win. I purchased my Pavilion on 11/28/11, under Walmart's special return policy eff. 12/26/11. That meant I had until Jan. 10 to return. Didn't even open and register until after Christmas as it was a gift to myself. On the 8th, I encountered some issues, shut down, rebooted later , had the same happen again. Tried twice more and gave up. On the 9th, same problem, finally got a HP # from a neighbor's kid, b/c I couldn't w/o a manual or laptop. Got some iYogi company who checked for viruses, etc and tried to frighten me into buying more spyware. They were actually affiliated w/HP, I found later. After that waste of time, went to my neighbor's again to google a number, got the correct one and began my nightmarishish journey into HP hell. Christina kept me on the phone an hour that night, checking for problems, setting into motion updates which she told me should correct the problem. I told her I was just going to return it the next day but she said to wait, to give them a chance to correct the problems first. She felt sure the updates would do it. Updates ran all night and were still running when I returned from from work the next day! I called tech support and it just got worse from there. In 9 days, I talked / held (for12 hrs&35 min) to 14 reps. Only 5 of were not rude and could be understood, the remainder horrible, absolutely horrible. By wasting my time with these people and allowing them to railroad me with their repeated attempts at recovery, I missed my window of opportunity to return the piece of junk. Oh - the salt in the would was that on the 13th, I spent one hour holding until they finally figured out the HP was having technical problems. The irony....
Anyway, when I discovered I couldn't return it, I thought, surely they will replace it or refund my $$, after all they are the self proclaimed "pc leader". They can't just not replace it or give me a refund, can they? I mean, this is America, that's what you do. Little did I know that they do indeed have in place the dreaded 21 day policy I'd read about in complaint forums. Before I realized this to be true, I accused a couple of tech support staff of stalling while that period expired. They denied it of course, just asking for "another 5 minutes" of my time. Apparently this is part of the "HP process" after all. They hold you, your time and your laptop hostage until they're satisfied that you have no recourse but to allow them to repair it and return to you. Now - I will be stuck with this worthless piece of ****. Whether it works or not after it is returned to me, I don't care. I will buy another and try to sell this on Craig's list. I have no confidence in their product and will NEVER buy another or speak to another HP person as long as I live. I could go on and on about the ludicrous, pathetic service I received because it is almost unbelievable but I'm sure most already know how insanely loathsome it is.
There is only thing that could make me feel better about this experience and wasting my hard earned 359.00. That would be to locate an HP store, taking the piece of trash there and throw at someone, watching it shatter into a million pieces. Unfortunately, I can't even get that satisfaction, as the nearest store is 200 miles away. So instead - I'm going to copy and paste this complaint on every site even remotely related to electronics, including Walmart's, Best Buy, etc. I'm going to email it to all my friends, associates. And then I'll put it on Facebook. I do have a Case Manager # for you though, although I hope that surely by now you don't need it. {Personal Information Removed} Knowing these guys, though, you probably still have no resolution.

Worst User Experience EVER.

So today on this beautiful day I decided to pick up this Nokia E71 I have and see if I can get it to work. I thought this might've been a nice experience but, oh my, was I wrong! This has been a very frustrating experience since the start.
The phone is sluggish and crashes all the time. There are two things this phone needs to succefully do at the moment, which are: have a functioning browser and run whatsapp. The build-in browser is terribly designed and crashes at every other click or so, so after about seeing it crash 10 times I decided it was time to install a different browser. I forgot Nokia is incapable of making functioning software so I should've done this straight away. (Bonuspoints to Opera Mini for being awesome, quick, not-crashing and well designed). So in Opera Mini I could finally download Whatsapp only to have it show "Initializing" forever and then crashing. Perfect! This is starting out great!
But then I thought, hold on a sec, maybe this phone just needs a reinstall. The OS on this might be ancient and dire need of replacment. Time to install to latest fimware, says I! So I fired up my PC to install the "PC suite". Installed it, ran it, made a back-up, clicked the install new software button only to be led to a website where to download more software. Disappointing, but sure, I'll install it, I'm a nice guy. The more nokia programs on my PC the better, I hope they idly sit as lots of background processes eating up my CPU cycles and RAM.
Installed it, ran it, no such luck this time. The nokia software updater app doesn't run Windows 8.1 (disappointing, again). After some googling I found out it should run in compatibility mode "vista SP2". Changed settings, ran it again. IT RUNS! Now we're getting somewhere. Downloaded the update, clicked install the update. BAM! BSOD-time! The nokia update app actually crashes my pc and lets the phone hang in limbo. I assumed I lost the phone by now but it booted up again. Tried to update again with same result. Phone still worked, PC needed recovery to work again.
Well, so much for getting a fresh install I thought. This crap is destroying my PC. We can't have that now can we. Disconnected the phone and removed all nokia software. Let's see if I can get the phone to reset to factory settings. Searched the phone options, found factory settings option. BAM! Back to factory settings it is.
Or... not? What I got when I booted again was only some minor changes to the visual appearance of the phone aaaaaand.. the same buggy browser, the non-working whatsapp I Installed and the sweet opera browser. So much for factory settings.
So.. I thought.. doesn't Nokia have some kind of app store/google play-variant? Lo and behold, the ovi store! Which.. well.. doesn't work (I'm starting to see a pattern here). If I click the Ovi store icon it shows me a splash screen,, and eventually crashes. Hm, well, perhaps the ovi store needs reinstaling to be fixed. Found the app manager tool in the phone, removed ovi store. Went to the ovi store website (in opera!) but found out that if you wanted to download the ovi store app you needed to be logged in.
Sure. Went to the website on my pc, created an account, activated it, picked up the phone again and tried to login, typed in my details but there is no actual login button (which there is obviously, if I open the site on my PC) cause it is hidden behind images of the site that for some reason load OVER the login button. Apparently the site doesn't load in Opera, which is probably Nokia's way of saying; use the built-in browser! *evil laugh* So the other browser then? Yea, tried that. It just crashes when I click on download.
I'm done with this.
I wouldn't even give this phone to my worst enemy. You can't torture a person that much. I'm so pissed off right now because of the time I've wasted on this that I mistyped my username when registering this site.
Thanks for reminding me why I don't use your products or services Nokia.
Solved!
Go to Solution.

User scoobyman send me a message on how to perform a hard reset, which, amazingly enough, worked like a charm! (scoobyman: keeping these three keys depressed * 3 green keys whilst powering on until Nokia "Shaking hands" logo appears)
I have since then installed the Ovi Store, Whatsapp and Opera Mini. For the time being, this is what I want and it currently does, so this makes me a happy panda.
And to all the messages about this being an old and obsolete phone. I'm aware! I haven't bought this new, nor am I using this daily normally. I am actually an avid user of 'my precious', a samsung galaxy s4! This phone is my princess and I love her. But, however, sadly, last weekend I went to this awesome party and various types of liquor and an assortment of chemicals later I woke up in my bed (phew..) the next day and it dawned to me that the touchscreen no longer worked. (at first i thought this must've either been a dream or a hallucination) However I had no recollection of how this happend.
Luckily enough for me my precious was only 11 months old and my country has laws that say you have a 12 month warranty on phones. I was helped by a very friendly, slightly overweight turkish man in a red polo called Bekir in the Vodafone Center in my neighbourhood who said it 'could' take up to 3-4 weeks for my phone to return to them if they send it to the repair center. However! I have access to there service center web interface which shows in what stage the repair is and apparently it's being sent back to the Vodafone Center today! Hurrah for boo-..I mean the Vodafone Center! Hopefully the same very friendly, slightly overweight turkish man in a red polo is working the day I can pick it up, so I can drink some tea with him a smoke a waterpipe in celebration of multiculturalism and samsung phones and Android in general.
Perhaps we'll swap some points about the Nokia board of directors destroying their own company by not bringing out any proper smartphones for years and keeping to their oldschool designs which nobody wanted anymore.And when they did started to bring out smarthones it was WAY too late. It is unbelieveable how a once proud and amazing company like Nokia is reduced to almost nothing and even bought by the evil Microsoft! The people responsible for this should be deeply ashamed of themselves!
Anyway,, before this post turns into another rant. I only have to use this phone for a couple days more until me and my precious are once again rejoiced in eternal happiness and fullfillment.

Worst Voice Mail EVER!!

I have nothing but problems using the online Verizon site to access my voice mail. I'm trying right now to check them and once again, a "techinical issue" is not going to let me do that this afternoon.
I can't listen to messages on my cell because every media player I've tried will NOT play the messages.
And can I mention the fact that using Java is a constant inconvenience, as it is ALWAYS unsafe and all of my browsers have to request permission before using Java, makes it take FOREVER to actually get through them all.
And can we PLEASE have the option of no pass code to check from the actual phone???? I'm the only adult in the house that would ever check the messages, and I don't need a pass code. I always check them online, as they take forever because you can't delete them mid-message if you actually listen to them all from the phone.
And last, while I'm on here, the Verizon installation software was ALSO not secure and my daughter got a virus in her PC where the main install took place because the the software.
NOT A HAPPY CUSTOMER!!!!

Hi and welcome to the forums!
Quick test:
Go to voicenotes and record a mini conversation.
Play it back and see how you sound, and the background noise.
If it sounds normal, it may not be the mic.
Go to work and have everyone check the DB levels in Options Status .
The lower the number the better the quality -30 is good -70 bad.
You could be having reception problems with a very clear signal.
Thanks,
If you need further information please ask!
If not please resolve the post. Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Indesign XML support frustration, my worst customer experience ever

Hi,
I have opened a paid for incident with Adobe, case # 182 433 774 , and am completely frustrated. I have spent 3 hours on the phone talking to people that have NO grasp on the english language, and no technical expertise. They say they don't know XML, but can help me. Days have gone by, and they claim that my problem has been escallated, yet they don't even have the details of the problem. This is clearly the worst tech support that I have ever encountered, even though we are talking about a $2,000 product. Isn't there any better tech support that I can buy?
Does anyone know what support options I have to resolve and XML issue? We are only able to render the first page of our XML driven catalog, then the job seems to complete without any complaint. We are using Indesign 5.0.

Well, you could ask your question here! I hate XML but I can probably help you.

Caseid 4670247907 worst customer support ever seen

caseid 4670247907
today was 15 day of my camplain log
i have been provided with replacenet of defective part 2 times but both them self required replacement.
this is the worst service support i have seen

The Apple Support COMMUNITIES is a user-operated apple-run page where users of the COMMUNITY help other people the best they can. Apple employees do not have anything to do with this page apart from own the servers and design it. If you want to speak to Apple then go to their Customer Support here: http://www.apple.com/uk/support/contact/
Remember, this isn't a customer support page, it's a community forum based on using Apple products. If you wish to refer to Apple employees then this is the wrong website.
Hope this helps.
- bi9scuit

Worst designed site ever

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