WRT110 voip disconnect

Very disappointed with Linksys routers. My WRT110 router disconnects my VoIP calls after call is answered.
Updated to Firmware Version: 1.0.04 (Got it somewhere on the net. Linksys does not even support it yet!) but the problem resists.
Tried port forwarding and port triggering (as other Linksys routers have this issue) but no luck.
Anyone knows why this happens?
Solved!
Go to Solution.

Thank you for your reply. I have tried it with and without STUN server, forwarded SIP/RTP ports to the ATA (SPA2102), tried ATA in DMZ with no luck. I guess this is happening with SPA2102 because my Siemens C410IP works without any problem. And I did not have this problem on my WRT-160N with DD-WRT firmware.
Linksys must do something about WRT router production line. WRT-160N caused me a lot of problems before using dd-wrt firmware on it.

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    Hi HW,
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    stcapp supplementary-services
    port 0/0/0
      fallback-dn 301
    port 0/0/1
      fallback-dn 302
    port 0/0/2
      fallback-dn 303
    port 0/0/3
      fallback-dn 304
    trunk group ALL_FXO
    max-retry 5
    voice-class cause-code 1
    hunt-scheme longest-idle
    translation-profile outgoing PROFILE_ALL_FXO
    trunk group ALL_FX0
    voice call send-alert
    voice rtp send-recv
    voice service voip
    allow-connections h323 to h323
    allow-connections h323 to sip
    allow-connections sip to h323
    allow-connections sip to sip
    supplementary-service h450.12
    sip
      no update-callerid
    voice class codec 1
    codec preference 1 g711alaw
    codec preference 2 g711ulaw
    voice class dualtone-detect-params 1
    freq-max-deviation 50
    freq-max-power 0
    freq-min-power 13
    freq-power-twist 4
    cadence-variation 6
    voice class custom-cptone UAE-CUSTOM
    dualtone disconnect
      frequency 406
      cadence 398 344 237 527 400
    voice class custom-cptone CCAjointone
    dualtone conference
      frequency 600 900
      cadence 300 150 300 100 300 50
    voice class custom-cptone CCAleavetone
    dualtone conference
      frequency 400 800
      cadence 400 50 200 50 200 50
    voice class cause-code 1
    no-circuit
    voice register global
    voice hunt-group 1 parallel
    list 301,302,303
    timeout 24
    pilot 511
    voice translation-rule 4
    rule 15 // //
    voice translation-rule 1000
    rule 1 /.*/ //
    voice translation-rule 1111
    voice translation-rule 1112
    rule 1 /^9/ //
    rule 3 /^0/ //
    voice translation-rule 2222
    voice translation-rule 3265
    rule 1 /\(^..........$\)/ /9\1/
    rule 2 /\(^.........$\)/ /9\1/
    rule 15 /\(^ABCD$\)/ /ABCD\1/
    voice translation-profile CALLER_ID_TRANSLATION_PROFILE
    translate calling 1111
    voice translation-profile CallBlocking
    translate called 2222
    voice translation-profile INCOMING_CallerID_PROFILE
    translate calling 3265
    voice translation-profile OUTGOING_TRANSLATION_PROFILE
    translate called 1112
    voice translation-profile PROFILE_ALL_FXO
    translate calling 4
    voice translation-profile nondialable
    translate called 1000
    voice-card 0
    dspfarm
    dsp services dspfarm
    license udi pid UC540W-FXO-K9 sn FHK143074G6
    archive
    log config
      logging enable
      logging size 600
      hidekeys
    username cisco privilege 15 secret 5 $1$vjNa$OFKLhupqR8al6x2b8Xmcj/
    username adminac privilege 15 secret 5 $1$NDC.$PtD0y4YGIj5SqI1gghxWE1
    username Nick privilege 15 secret 5 $1$iAmL$tsg7Jf2TEND1NN.h8z2dy/
    ip tftp source-interface Loopback0
    bridge irb
    interface Loopback0
    description $FW_INSIDE$
    ip address 10.1.10.2 255.255.255.252
    ip access-group 101 in
    ip nat inside
    ip virtual-reassembly in
    interface FastEthernet0/0
    description $FW_OUTSIDE$
    ip address 192.168.101.2 255.255.255.252
    ip nat outside
    ip virtual-reassembly in
    duplex auto
    speed auto
    interface Integrated-Service-Engine0/0
    description cue is initialized with default IMAP group
    ip unnumbered Loopback0
    ip nat inside
    ip virtual-reassembly in
    service-module ip address 10.1.10.1 255.255.255.252
    service-module ip default-gateway 10.1.10.2
    interface FastEthernet0/1/0
    switchport voice vlan 100
    macro description cisco-phone
    spanning-tree portfast
    interface FastEthernet0/1/1
    switchport voice vlan 100
    macro description cisco-phone
    spanning-tree portfast
    interface FastEthernet0/1/2
    switchport voice vlan 100
    macro description cisco-phone
    spanning-tree portfast
    interface FastEthernet0/1/3
    switchport voice vlan 100
    macro description cisco-phone
    spanning-tree portfast
    interface FastEthernet0/1/4
    switchport voice vlan 100
    macro description cisco-phone
    spanning-tree portfast
    interface FastEthernet0/1/5
    switchport voice vlan 100
    macro description cisco-phone
    spanning-tree portfast
    interface FastEthernet0/1/6
    switchport voice vlan 100
    macro description cisco-phone
    spanning-tree portfast
    interface FastEthernet0/1/7
    switchport access vlan 20
    spanning-tree portfast
    interface FastEthernet0/1/8
    switchport access vlan 100
    macro description cisco-switch
    interface Dot11Radio0/5/0
    no ip address
    shutdown
    ssid cisco-data
    ssid cisco-voice
    speed basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0 54.0
    station-role root
    interface Dot11Radio0/5/0.1
    encapsulation dot1Q 1 native
    bridge-group 1
    bridge-group 1 subscriber-loop-control
    bridge-group 1 spanning-disabled
    bridge-group 1 block-unknown-source
    no bridge-group 1 source-learning
    no bridge-group 1 unicast-flooding
    interface Dot11Radio0/5/0.100
    encapsulation dot1Q 100
    bridge-group 100
    bridge-group 100 subscriber-loop-control
    bridge-group 100 spanning-disabled
    bridge-group 100 block-unknown-source
    no bridge-group 100 source-learning
    no bridge-group 100 unicast-flooding
    interface Vlan1
    no ip address
    bridge-group 1
    bridge-group 1 spanning-disabled
    interface Vlan20
    ip address 10.10.10.1 255.255.255.0
    interface Vlan100
    no ip address
    bridge-group 100
    bridge-group 100 spanning-disabled
    interface BVI1
    description $FW_INSIDE$
    no ip address
    ip nat inside
    ip virtual-reassembly in
    shutdown
    interface BVI100
    description $FW_INSIDE$
    ip address 10.1.3.1 255.255.255.0
    ip nat inside
    ip virtual-reassembly in
    ip forward-protocol nd
    ip http server
    ip http authentication local
    ip http secure-server
    ip http path flash:/gui
    ip dns server
    ip nat inside source list 1 interface FastEthernet0/0 overload
    ip route 0.0.0.0 0.0.0.0 192.168.101.1
    ip route 10.1.10.1 255.255.255.255 Integrated-Service-Engine0/0
    logging esm config
    access-list 1 remark SDM_ACL Category=2
    access-list 1 permit 192.168.10.0 0.0.0.255
    access-list 1 permit 10.1.3.0 0.0.0.255
    access-list 1 permit 10.1.10.0 0.0.0.3
    access-list 100 remark auto generated by SDM firewall configuration
    access-list 100 remark SDM_ACL Category=1
    access-list 100 deny   ip 192.168.10.0 0.0.0.255 any
    access-list 100 deny   ip host 255.255.255.255 any
    access-list 100 deny   ip 127.0.0.0 0.255.255.255 any
    access-list 100 permit ip any any
    access-list 101 remark auto generated by SDM firewall configuration##NO_ACES_8##
    access-list 101 remark SDM_ACL Category=1
    access-list 101 permit tcp 10.1.3.0 0.0.0.255 eq 2000 any
    access-list 101 permit udp 10.1.3.0 0.0.0.255 eq 2000 any
    access-list 101 deny   ip 10.1.3.0 0.0.0.255 any
    access-list 101 deny   ip 192.168.10.0 0.0.0.255 any
    access-list 101 deny   ip 192.168.101.0 0.0.0.3 any
    access-list 101 deny   ip host 255.255.255.255 any
    access-list 101 deny   ip 127.0.0.0 0.255.255.255 any
    access-list 101 permit ip any any
    access-list 102 remark auto generated by SDM firewall configuration##NO_ACES_6##
    access-list 102 remark SDM_ACL Category=1
    access-list 102 deny   ip 10.1.10.0 0.0.0.3 any
    access-list 102 deny   ip 10.1.3.0 0.0.0.255 any
    access-list 102 deny   ip 192.168.101.0 0.0.0.3 any
    access-list 102 deny   ip host 255.255.255.255 any
    access-list 102 deny   ip 127.0.0.0 0.255.255.255 any
    access-list 102 permit ip any any
    access-list 102 permit ip 192.168.101.0 0.0.0.3 any
    access-list 103 remark auto generated by SDM firewall configuration##NO_ACES_8##
    access-list 103 remark SDM_ACL Category=1
    access-list 103 permit tcp 10.1.10.0 0.0.0.3 any eq 2000
    access-list 103 permit udp 10.1.10.0 0.0.0.3 any eq 2000
    access-list 103 deny   ip 10.1.10.0 0.0.0.3 any
    access-list 103 deny   ip 192.168.10.0 0.0.0.255 any
    access-list 103 deny   ip 192.168.101.0 0.0.0.3 any
    access-list 103 deny   ip host 255.255.255.255 any
    access-list 103 deny   ip 127.0.0.0 0.255.255.255 any
    access-list 103 permit ip any any
    access-list 105 permit ip any any
    snmp-server community public RO
    tftp-server flash:/phones/521_524/cp524g-8-1-17.bin alias cp524g-8-1-17.bin
    tftp-server flash:/phones/5x5/spa5x5-7-1-3c.bin alias spa5x5-7-1-3c.bin
    tftp-server flash:/phones/525/spa525g-7-4-8.bin alias spa525g-7-4-8.bin
    control-plane
    bridge 1 route ip
    bridge 100 route ip
    voice-port 0/0/0
    cptone GB
    station-id name Cordless
    station-id number 329
    caller-id enable
    voice-port 0/0/1
    cptone AE
    caller-id enable
    voice-port 0/0/2
    cptone AE
    caller-id enable
    voice-port 0/0/3
    cptone AE
    caller-id enable
    voice-port 0/1/0
    trunk-group ALL_FX0 64
    translation-profile incoming INCOMING_CallerID_PROFILE
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone UAE-CUSTOM
    input gain 14
    cptone GB
    connection plar opx 511
    impedance 600c
    description Configured by CCA 4FXO-0/1/0-Custom-BG
    bearer-cap Speech
    caller-id enable
    voice-port 0/1/1
    trunk-group ALL_FX0 64
    translation-profile incoming INCOMING_CallerID_PROFILE
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone UAE-CUSTOM
    input gain 14
    cptone GB
    connection plar opx 511
    impedance 600c
    description Configured by CCA 4 FXO-0/1/1-Custom-BG
    bearer-cap Speech
    caller-id enable
    voice-port 0/1/2
    trunk-group ALL_FX0 64
    translation-profile incoming INCOMING_CallerID_PROFILE
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone UAE-CUSTOM
    supervisory dualtone-detect-params 1
    input gain 14
    cptone GB
    connection plar opx 511
    impedance 600c
    description Configured by CCA 4 FXO-0/1/2-Custom-BG
    bearer-cap Speech
    caller-id enable
    voice-port 0/1/3
    trunk-group ALL_FX0 64
    translation-profile incoming INCOMING_CallerID_PROFILE
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone UAE-CUSTOM
    input gain 14
    cptone GB
    connection plar opx 511
    impedance 600c
    description Configured by CCA 4 FXO-0/1/3-Custom-BG
    bearer-cap Speech
    caller-id enable
    voice-port 0/4/0
    auto-cut-through
    signal immediate
    input gain auto-control -15
    description Music On Hold Port
    sccp local Loopback0
    sccp ccm 10.1.3.1 identifier 1 version 4.0
    sccp
    sccp ccm group 1
    associate ccm 1 priority 1
    associate profile 1 register confprof1
    dspfarm profile 1 conference 
    description DO NOT MODIFY, active CCA conference profile - CCA2.0 codec729
    codec g711ulaw
    codec g711alaw
    codec g729ar8
    codec g729abr8
    codec g729r8
    codec g729br8
    maximum sessions 2
    associate application SCCP
    dial-peer cor custom
    name internal
    name local
    name local-plus
    name international
    name national
    name national-plus
    name emergency
    name toll-free
    dial-peer cor list call-internal
    member internal
    dial-peer cor list call-local
    member local
    dial-peer cor list call-local-plus
    member local-plus
    dial-peer cor list call-national
    member national
    dial-peer cor list call-national-plus
    member national-plus
    dial-peer cor list call-international
    member international
    dial-peer cor list call-emergency
    member emergency
    dial-peer cor list call-toll-free
    member toll-free
    dial-peer cor list user-internal
    member internal
    member emergency
    dial-peer cor list user-local
    member internal
    member local
    member emergency
    member toll-free
    dial-peer cor list user-local-plus
    member internal
    member local
    member local-plus
    member emergency
    member toll-free
    dial-peer cor list user-national
    member internal
    member local
    member local-plus
    member national
    member emergency
    member toll-free
    dial-peer cor list user-national-plus
    member internal
    member local
    member local-plus
    member national
    member national-plus
    member emergency
    member toll-free
    dial-peer cor list user-international
    member internal
    member local
    member local-plus
    member international
    member national
    member national-plus
    member emergency
    member toll-free
    dial-peer voice 1 pots
    port 0/0/0
    no sip-register
    dial-peer voice 2 pots
    port 0/0/1
    no sip-register
    dial-peer voice 3 pots
    port 0/0/2
    no sip-register
    dial-peer voice 4 pots
    port 0/0/3
    no sip-register
    dial-peer voice 5 pots
    description ** MOH Port **
    destination-pattern ABC
    port 0/4/0
    no sip-register
    dial-peer voice 50 pots
    description ** incoming dial peer **
    incoming called-number ^AAAA$
    port 0/1/0
    dial-peer voice 51 pots
    description ** incoming dial peer **
    incoming called-number ^AAAA$
    port 0/1/1
    dial-peer voice 52 pots
    description ** incoming dial peer **
    incoming called-number ^AAAA$
    port 0/1/2
    dial-peer voice 53 pots
    description ** incoming dial peer **
    incoming called-number ^AAAA$
    port 0/1/3
    dial-peer voice 54 pots
    description ** FXO pots dial-peer **
    destination-pattern A0
    port 0/1/0
    no sip-register
    dial-peer voice 55 pots
    description ** FXO pots dial-peer **
    destination-pattern A1
    port 0/1/1
    no sip-register
    dial-peer voice 56 pots
    description ** FXO pots dial-peer **
    destination-pattern A2
    port 0/1/2
    no sip-register
    dial-peer voice 2000 voip
    description ** cue voicemail pilot number **
    destination-pattern 388
    b2bua
    session protocol sipv2
    session target ipv4:10.1.10.1
    voice-class sip outbound-proxy ipv4:10.1.10.1 
    dtmf-relay rtp-nte
    codec g711ulaw
    no vad
    dial-peer voice 6 pots
    description "catch all dial peer for BRI/PRI"
    translation-profile incoming nondialable
    incoming called-number .%
    direct-inward-dial
    dial-peer voice 57 pots
    description ** FXO pots dial-peer **
    destination-pattern A3
    port 0/1/3
    no sip-register
    dial-peer voice 69 pots
    destination-pattern 329
    port 0/0/0
    dial-peer voice 300 pots
    trunkgroup ALL_FX0
    description Local Numbers
    destination-pattern 9T
    forward-digits 9
    dial-peer voice 301 voip
    destination-pattern 2..
    session target ipv4:192.168.201.2
    dial-peer voice 303 pots
    trunkgroup ALL_FXO
    trunkgroup ALL_FX0
    description **InternationalCall**
    destination-pattern 88T
    dial-peer voice 304 pots
    trunkgroup ALL_FX0
    description *EM1*
    destination-pattern 9[1-9]T
    forward-digits 3
    dial-peer voice 302 pots
    trunkgroup ALL_FX0
    description **Mobiles**
    destination-pattern 9.[0-9].[0-9]......
    dial-peer voice 305 pots
    trunkgroup ALL_FX0
    description **800-**
    destination-pattern 9[0-9][0-9][0-9]T
    no dial-peer outbound status-check pots
    telephony-service
    sdspfarm conference mute-on 111 mute-off 222
    sdspfarm units 5
    sdspfarm tag 1 confprof1
    conference hardware
    video
    fxo hook-flash
    max-ephones 40
    max-dn 300
    ip source-address 10.1.3.1 port 2000
    max-redirect 20
    auto assign 1 to 1 type bri
    calling-number initiator
    service phone videoCapability 1
    service phone webAccess 0
    service dnis overlay
    service dnis dir-lookup
    timeouts interdigit 5
    system message American Center
    url services http://10.1.10.1/voiceview/common/login.do
    url authentication http://10.1.10.2/CCMCIP/authenticate.asp 
    load 521G-524G cp524g-8-1-17
    load 525G spa525g-7-4-8
    load 501G spa5x5-7-1-3c
    load 502G spa5x5-7-1-3c
    load 504G spa5x5-7-1-3c
    load 508G spa5x5-7-1-3c
    load 509G spa5x5-7-1-3c
    time-zone 35
    date-format dd-mm-yy
    voicemail 388
    max-conferences 8 gain -6
    call-forward pattern .T
    call-forward system redirecting-expanded
    hunt-group logout HLog
    moh MOH2.wav
    multicast moh 239.10.16.16 port 2000
    web admin system name cisco secret 5 $1$iDgA$MKNi2RWfsO0KjuC82kgLJ1
    dn-webedit
    time-webedit
    transfer-system full-consult dss
    transfer-pattern 9.T
    transfer-pattern .T
    secondary-dialtone 9
    fac standard
    create cnf-files version-stamp 7960 Aug 29 2012 12:00:04
    line con 0
    privilege level 15
    logging synchronous
    no modem enable
    line aux 0
    line 2
    no activation-character
    no exec
    transport preferred none
    transport input all
    line vty 0 4
    exec-timeout 0 0
    logging synchronous
    login local
    transport input all
    line vty 5 100
    login local
    transport input all
    ntp master
    end
    Some of the output are not shown becaus it is to long I have attach the  whole config for reference and any advice on how could I optimize and  resolve my issues is greatly appreciated. Thanks

    Nicolo - First off this stuff gets crazy sometimes.  No worries about the exam.  Sometimes when FXO ports go crazy it is due to battery reversal.  If you go to the FXO port settings try turning battery reversal on and or off... depending on its current setting.  See if that helps. 
    As for the 525s not registering..  These are inside the network correct?  Are you connecting one directly to the UC500 with a Cat5E or Cat6 patch cable and the same thing happens?  Does the MAC address on the phone match a MAC address under the EPHONE settings? 
    If you telnet into the UC500 can you execute a "dir" command at the CLI prompt and "CD" (change directory) into the phones folder and then the spa525g folder?  Do files exist in there? 
    Also I only see an IP address under BVI100?  This is the voice side of things what happened to the IP address under BVI1 (Data VLAN).  Can you give us some information about the internal network?  Cna you PING this phone system from the network?  What IP address does it have?

  • Setting Up VLAN and QoS for VOIP on SG200-18

    We recently purchased the SG200-18 smart switch to replace a Netgear unmanaged switch. We're moving our phone service to VOIP through our local ISP as well. 
    I've currently got the VOIP phone plugged into Port 17 on the SG200-18 (it's a Grandstream cordless VOIP phone).
    I want to put the VOIP phone on a separate VLAN from the rest of the network and optimize the QoS settings so that the VOIP phone has exceptional audio quality even during intense network traffic.
    Here's my questions:
    1. Do I need to adjust anything on the type of port for Port 17 (since it looks like some form of Combo port)?
    2. How do I go about isolating the VOIP phone on it's own VLAN (I'm seeing VLAN and Voice VLAN settings, not sure which one to use; I tried setting a VLAN and broke Internet connectivity to the phone until I went in and removed it)?
    3. Do I need to adjust any QoS settings on the switch to better optimize the VOIP phone?
    A couple of additional questions about the GS200-18 in general:
    1. Do I need to adjust any of the System Time Settings on the switch? I'm in Central Time.
    2. Do I need to adjust any of the Green Ethernet/Energy Saving settings or should I stick with the defaults?
    Also, a couple of "getting started" side questions to Cisco:
    1. I've registered a My Cisco account. What do I need to do to register my switch with Cisco and associate it with my My Cisco account?
    2. What are the benefits of taking out a Cisco Small Business Support Contract, and about how much would it cost on the SG200-18 (I ordered it from Provantage)? I'm curious to see if it's worth the money.
    Here's my "specs":
    Switch: SG200-18
    VOIP phone: Grandstream DP715 and 710 expandable handsets
    Plugged into: Port 17 on the SG200-18
    ISP: Local ISP (Direclynx)
    Connection type: 3M down/500k up DSL, moving to a wireless connection coming up which will give us faster speeds
    VOIP backend provider: VOIP Innovations
    Router: Apple Airport Extreme AC model (I run all Macs and iOS devices and OS X Server on the network, so using the Apple router makes setup easier, since it doesn't QoS, trying to QoS and VLAN at the switch level)
    Thanks everyone!

    Hello,
    Lots of different questions here so I'll try to make sure I don't miss anything.
    1. Do I need to adjust anything on the type of port for Port 17 (since it looks like some form of Combo port)?
       The way the combo ports work is you can either use the SFP slot for a fiber connection or the copper ethernet port, but not both at the same time.  Other then that they just function as normal network ports.
    2. How do I go about isolating the VOIP phone on it's own VLAN (I'm seeing VLAN and Voice VLAN settings, not sure which one to use; I tried setting a VLAN and broke Internet connectivity to the phone until I went in and removed it)?
       It sounds like you created the VLAN correctly and assigned the phone, however there wasn't anything doing any routing for that VLAN.  You would need to have a VLAN capable router or a layer 3 switch so that something would act as the default gateway for the voice VLAN and route the traffic for you.  Since there was nothing like this your phone lost it's connectivity to the internet when you placed it in the new VLAN.  I don't think the Airport is VLAN capable, but we will come back to that.
    3. Do I need to adjust any QoS settings on the switch to better optimize the VOIP phone?
       Once you have a seperate VLAN setup for the phone properly you only have to tell the switch what your Auto Voice VLAN is going to be and it will automatically apply recommended QoS settings for the Voice VLAN and prioritize the voice traffic.  There are ways to do this manually and even with the phone in the same VLAN however the are considerably more complicated.
    1. Do I need to adjust any of the System Time Settings on the switch? I'm in Central Time.
       The system time isn't always very important.  You can set the correct time zone, however you should know the switch does not have a battery in it to keep track of time, so if/when it reboots or loses power the clock will reset.  If you would like the switch to maintain accurate time you should setup an NTP server so the time is automatically updated from the internet.  The switch will keep your timezone settings once you save them.  Time is mostly important for logging and things like that, so you can configure it if you like but it is not necessary.
    2. Do I need to adjust any of the Green Ethernet/Energy Saving settings or should I stick with the defaults?
       Green ethernet simply reduces the power usage of the switch slightly, so unless you are having odd issues where ports are disconnecting, I would just leave them at the defaults.
    1. I've registered a My Cisco account. What do I need to do to register my switch with Cisco and associate it with my My Cisco account?
       There isn't really a way to associate your Small Business devices with your Cisco account.  If you ever call in for technical support we will use your Cisco account and your serial number to create a support case, but even then they aren't linked together.  If you decide to buy a support contract, that will be linked to your switch's S/N and your Cisco ID, so in a way that would associate them together.  Devices being associated with Cisco accounts is something more common with Enterprise equipment, and mainly has to do with technical support cases.
    2. What are the benefits of taking out a Cisco Small Business Support Contract, and about how much would it cost on the SG200-18 (I ordered it from Provantage)? I'm curious to see if it's worth the money.
       There are a few advantages to a Support Contact.  Your switch comes with a Limited Lifetime warranty that includes 1 year of technical support and return to factory hardware.  With a service contract you get 3 years of technical support and next business day Advanced Replacement of the switch if it need to be replaced.  I just did a quick google search, and it looks like a contract (part #CON-SBS-SVC2) costs about $50.
    So there are a few other things to consider however.
    As a frame of reference the average VOIP call uses about 64 - 128 kbps max.
    Since you don't have a VLAN capable router or a layer 3 switch, a separate voice VLAN may not be an option.   You also mention that the Apple Airport does not do QoS, meaning we will only be prioritizing the voice traffic while it is on the switch.  When it is passed off to the Airport to be routed out to the internet all of the QoS settings will be lost, and normal network traffic will get the same priority as voice, since that is all up to the Airport.
    With one phone the hassle of getting more equipment and setting up advanced QoS isn't really worth it, especially if the link to the internet isn't going to be participating in QoS.
    One last thing I wanted to mention is you are switching to a wireless internet connection.  I would ask them how their latency and jitter is, as these two network statistics greatly effect voice quality, and usually wireless performs worse when it comes to voice traffic.
    I hope this information helps, if you have any more questions just let me know.
    Thank you for choosing Cisco,
    Christopher Ebert - Network Support Engineer 
    Cisco Small Business Support Center

  • E65 can't disconnect WLAN

    I have E65 with latest software (2.0633.65.01) and there is problem with WLAN and VoIP connectivity.
    My VoIP connection work's fine, but when i disconnect VoIP service, WLAN connection stays active (i see WLAN icon). If i try to disconnect manually through Conn. mgr. WLAN reconnects after few seconds.
    VoIP is set up to connect 'When needed', WLAN Show availability is 'Never'.
    The only way to disconnect is to switch the phone off and on.
    Maybe somebody have solved this annoying behavior?

    If you're seeing a symbol with two arrows - one pointing left and the other right, that is not the WiFi symbol - that is the 3G connection symbol.  Disconnecting wireless won't help in that case - it's using your provider's 3G data connection.  The WiFi log is like a radio tower with "waves" on either side.  To stop the network connection, you should find out which applications are requiring a connection to the network, and stop those from running/updating automatically (e.g. checking email every few minutes).
    Now about why the 5800XM doesn't see your home router easily - there could be several issues.  I would suggest posting complete details about your router (some people have posted issues with specific routers) and doing some basic test like standing right next to the router and checking to see if your 5800 can see it.
    If you want to start fresh, just go to your Connectivity > Destinations, and delete the entry for your home WiFi connection and start again.  However, this will work only when you're not connected, so you may want to turn off your phone, then turn it on again and do it while it's not connected.
    Lumia 920, Lumia 800
    Nokia N8-00 (NAM, Product Code: 059C8T6), Symbian Belle, Type RM-596, 111.030.0609
    Nokia 5800 XpressMusic (NAM, Product Code: 0577454) Software v51.2.007, Type RM-428

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