Wrvs4400n and quickvpn ... help!

I am at wits end...any help/advice appreciated. Situation: 2 xp wkstns, 3 xp laptops, remote office w/1 xp wkstn wrvs4400n router, siemens 4100 dsl modem wrvs4400n - ppoe connected, firewall off, ips off, block ping disabled, firmware 1.00.13, pingable from internet quickvpn v1.1.0 the old problm - with wrvs4400n firmware 1.00.09, with quickvpn when i finally got it to connect, i could ping office network wkstns but cannot see any network shares, etc. even with all firewalls off...no one at tech support seems to knew how to fix this, they said to update the firmware. now, after firmware update, quickvpn won't connect at all! i need good, easy to use vpn for traveling office, they need to access files on wkstns here in office... can someone help me with settings, or is there a better solution that works better? thank you for any help!
(Mod Note: Edited for guideline compliance. Thanks!)
Message Edited by Maximus on 06-26-2007 05:28 PM

You might want to go out and buy a lottery ticket because this could be your lucky day. I have had the same problem for the past 2 weeks. It was solved yesterday and I am still hung over from the celebrating.
If you have a tunnel log onto the remote router first:
1. Click on the VPN tab
2. Scroll to the bottom of the screen to ADVANCED SETTINGS
3. Phase 1: Operation mode: Change from “Main” to “Aggressive”
4. Repeat steps 1-3 for the local router.
5. Check your directories
If that works please send beer. I hope this has been of some help.

Similar Messages

WRVS4400N and QuickVPN

I still am not able to get my WRVS4400N to accept a connection from QuickVPN. Is there someway I need to configure the router to set up a tunnel? When I start QuickVPN, I can not get past the "Verifying Network" message in the connection. The advisor section only tells me how to connect two routers together, not QuickVPN to my router.

Thanks guys for the help. I got it working by plugging directly into the modem at home thereby going round my WRT54G router. That will not be an acceptable fix however. To answer your questions:
acabanave wrote:
Make sure no firewall installed on the computer.
If the remote computer is behind a router try to connect your computer directly to your modem and connect to your quick vpn. Yes, you may try different location or different computer to further isolate the problem.
What is the firmware of the WRVS4400n?
Do you have public ip address for you wan ip address on your WRVS4400n?
1. On an XP computer, it is hard not to have a firewall installed but I tried this with and without the windows firewall on and with the router was in placed, neither way worked. 2. It worked when plugged directly into the modem so the WRT54G must be doing something to block. Using GRC.com's port checker, I couldn't ever get port 443 to showup as being open while behind the router. 3. The office router, the WRVS4400A is using the latest firmware, 1.01.13. 4. The WRVS4400A has a public IP and it is static. OK, now that we know where the problem is, the main question seems to be: How do I open port 443 on the home router? I thought port forwarding was my answer but I guess that didn't work. Another question that I have now is, once I was connected via the VPN, what's the next step? I could only see a box on the screen that said I was connected, nothing about how to access the computer itself. Do I need something like RealVNC or Remote Desktop connection? Last question, can the WRT54G be made to open a tunnel to the WRVS4400A?

RV042g and QuickVPN Issues

Hello,
We purchased a RV042g for simple VPN purposes. We have been experimenting with QuickVPN and have had a very difficult time. The clients will occasionally become unable to finalize the connection. The logs on the router show that authentication was successful and that the client disconnected immediately after. The client logs show that they were unable to ping the gateway. These issues disappear once the router is restarted (which has become a daily ritual).
We have also had difficulties with QuickVPN under certain conditions. For example, we have noticed issues to the router via QuickVPN immediately after one client goes to sleep while connected. This may not be the exact cause of that issue, but it happens so consistently that it appears to be the case. In addition, one client cannot connect via WiFi while others can.
The QuickVPN clients are latest, as is the firmware on the router. The router has had the 'Enable WAN Request' option toggled on and off. In addition, all clients have different ISPs, and have had successful connections at least once. The clients are a mixture of Windows 7 and Windows 8 (under Compatibility Mode).
Any help would be appreciated. We are not sure if this is something we can actively prevent or not.
Thanks

Hello Sean,
I have worked with VPNs some, and many times, the installed firewall software on my hosts causes problems by blocking certain Internet traffic.To see if your firewall is causing problems, start your computer in Safe Mode with Networking. If your connection works, it means that your firewall is the problem.
Here is an article that might help with the firewall test:
Test Quick Virtual Private Network (QVPN) on Windows 7 with Safe Mode
Also, here is an article that might help with double checking your router and QuickVPN settings:
Manage VPN Users and Configure Quick VPN on RV016, RV042, RV042G and RV082 VPN Routers
I hope this helps!
Alex

WRVS4400N and WPC4400N Problems

This is part rant and part problem report.I don't know who's listening, maybe someone who knows more than I do.
Let me preface this by telling you I am a reseller of Linksys products and a Linksys Partner. I have had pretty good experience with the products. I am currently installing several of their products a week. I've been doing IT support for over 12 years. I have configured a lot of routers.
So I think why not treat myself to a top of the line router and test out 802.11N at the same time.
Here is the setup:
Dell D520 with fresh reload of WinXP SP2
Linksys WRV4400N
Linksys WPC4400N
First problem was I installed the card with the CDROM it shipped with. Big mistake. The driver and utility would not connect when WPA was configured. Ok my mistake, always download the latest drivers.
Second problem was my HP2600n that is connected to the router was unable to get print jobs. It was connected on the LAN, could ping but print jobs would fail, more on this later.
Third problem is that my wife could no longer get connected to her corporate VPN over this router. They use a Cisco VPN solution. Yes, VPN passthrough is enabled. Hey it worked fine on my WRT54G! She has a dell D630 with an Intel Pro 2200 WLAN card. It worked PERFECT with the WRT54G.
Fourth problem is the wireless connection would periodically disconnect.
Fifth problem is that I pulled the WRVS4400N and reinstalled the WRT54G and now the Linksys WPC4400N has a fluctuating signal level. The router is in the next room and with my build in Dell WLAN card the signal stays strong.
Yes, I upgraded the firmware on the router to the latest version.
IN regard to problem number two, it turns out the WRVS4400N uses 192.168.1.3 for the WLAN interface. That was the same IP I had on my printer. OK, now you all know that you need to resever 192.168.1.3 on your LAN if you use a WRVS4400N
IN regard to number three, no amount of tinkering allowed the Cisco VPN client to connect. I changed MTU size, turned off the firewall, added port triggers, you name it. Nothing worked but replacing the router. Now this is just supposed to work. I should not need to be a network engineer to make a WRVS4400N work. VPN's are supposed to pass through!!!
In regard to number 4, periodic dropping of Wireless, connection, I tried going to channel 1, even removing wireless security. Nothing seems to work except revert to the Dell WLAN card. This issue was seen on the WRVS4400N and the WRT54G. Acutally worse on the WRT54G and WPC4400N combination. I also noticed my Dell card was picking up about 10 WLAN's in my neighbor hood and the Linkys only 2.
So there is a special support phone number for partners. I waited for 55 minutes on hold and did not get an answer.
One Disapointed Linksys Reseller

---- quote "cmartell" ----
Fourth problem is the wireless connection would periodically disconnect.
In regard to number 4, periodic dropping of Wireless, connection, I tried going to channel 1, even removing wireless security.
---- end quote ----
I have a WPC4400N PCMCIA card, and I am having this same exact problem too. I am using drivers 1.0.2.5, which also carries the designation of "Lite" - what the heck is up with "Lite" anyway? I want the full blown drivers!
Anyway, I can't seem to stay connected for too long, even though my router (ALSO a Linksys product, a WRT350N, with updated Linksys firmware 1.03.7) is only 4 feet away, if that.
My wireless card (the WPC4400N) keeps dropping connection, even if the router is right next to it! And of course, when I had my wireless router all the way across my apartment (roughly 20 feet) it would keep doing the same thing too, kept disconnecting periodically! Any kind of adjustment to driver parameters in my network card settings would just simply not help it at all, and I don't know what the problem is!
Can anyone please help?
My brother is a CISCO C.C.I.E. (Linksys is owned by Cisco), and I have yet to ask his help, but somehow I doubt even he could help me with this one.
I should not have to change my channel #, nor my security method, in order to keep a connection, especially when it has problems while the PCMCIA network card is being only 3-4 feet away from the router!!

VPN between cisco WRVS4400N and EdgeMarc

Hi Experts
Please help me.
Is it possible to create VPN between cisco WRVS4400N and EdgeMarc appliance.
Regards,
Ejaz

Hi Ejaz
I don't expect any cisco folks that answer this community to be expert on EdgeMarc, but i may be wrong..
We employ a open standard IPSec implementation.
Here is the open source document that relates to the RV220W.
http://www.cisco.com/en/US/docs/routers/csbr/rv220w/open_source/OSD_RV220W_78-19892-02.pdf
The question could have been, have you asked EsgeMarc if they wiork with open standard based IPSec implemations on our routers.
I would prefer you look at the RV220W if possible, which is a relatively young product.
I am guessing since you can source a product from Disti, try one and see if it works.
The beauty of buying from a Cisco Disti Partner, is they they have a returns policy. Check out that policy, if you wish and keep the packaging and try out your application.
Answered a question with someone trying to form a IPSec link to a OEM firewall/ IPSec gateway ..it worked. so give your application a try
regards Dave.

WRVS4400N v2: Need help setting up VPN for Mac

I'm having problems trying to establish a IP Sec tunnel from the office to home. All of our machines are Macs so I have been using the directions described in "How to create an IP Sec tunnel for MAC Clients, A QVPN alternative" but I still can't get it to work. My setup is as follows:
The office is connected to the outside world through a MODEM (Sagemcom 2864 Connection Hub). This MODEM is also a wireless router. It's DHCP server provides addresses 192.168.2.x.
The WRVS4400N's WAN port is connected to one of the LAN ports on the MODEM. It's IP address from the MODEM is 192.168.2.x. The WRVS4400N provides addresses 192.168.21.x to devices connected to it.
We have a DynDNS account and are using the DDNS client on the WRVS4400N router to connect to it.
At home, we have a DIR-655 router with IP Sec Passthru enabled. The router provides IP addresses 192.168.1.x for all devices connected to it. I am fairly sure there are no issues with the router setup at home since I am able to VPN into the office of my full-time job without any problems.
I have tried just about everything I can think of but have not been able to get this to work. Can someone please help with setting up the Local and Remote Group Settings on the WRVS4400N and the IP address settings in IP Securitas?
TIA

Hi,
If you need to establish a client vpn connection with the WRVS4400N, first you need to insure that the modem infront support IPSec Passthrough and that UDP ports 500 and 4500 are forwarded to the WAN IP of WRVS4400N.
On WRVS4400N you have to configure IPSec VPN tunnel, and when configuring IPSecuritas insure that you have the same encryption as on the router.
It could help if you enable the Local logs and see the error message.
You can provide the log output and print screens of the IPSec configuration, also screenshot of configuration of IPsecuritas

RV110W and QuickVPN problem

I have some trouble with RV110W CSB router and QuickVPN software. When QuickVPN connection is established and internet connection is interrupted or QuickVPN client is terminated (without using Disconnect) afterwards, QuickVPN can not connect to server again until the router is restarted.

Hey,
I have connected a rv110w in the lab and setup a qvpn connection. To best simulate your problem I connected a pc behind a router and connected to the qvpn. The next step I took after connecting successfully with qvpn was to disconnect the wan connect from the router to interrupt the Internet connection. Then I reconnected the internet connection to the WAN. Then I checked to see if I could I still ping. I could not ping so that let me know that I had lost the qvpn connection.
I closed the qvpn by not using the disconnect button. Then after waiting a few minutes I would try and reconnect using the qvpn software and it reconnected each time. Note: the only time it would not reconnected if I tried to reconnect right away. So a question for you how long are you waiting before you retry to connect using the qvpn?
The reasons maybe that it takes a little bit for the router to see that the connection is no longer there for connections lost that are not normal. What I mean is when you close qvpn improperly and also when the location you are at loses internet connectivty. So for this type of disconnects you my need to wait a few minutes before trying to reconnect using the qvpn software.
Please let me know if this has been helpful.
Thanks
Q

Windows 8 and QuickVPN...

I have several laptops that are running Windows 7 and quickVPN very successfully... Now windows 8 comes along and I have 2 users that upgraded... And for 2 days they continued to work, but now they are getting the typical failure at the ping confirmation..."cannot verify network would you like to wait"....not verbatim. I have made sure that all the settings are the correct ie. IPSEC running, ports open, firewall is set correctly, correct rules are created... just like I had to do when windows 7 came out. I still cannot get it to connect. Does anybody have any ideas, or have any idea when Cisco is going to release a Windows 8 version of QuickVPN? All the hardware is the same and has been working well for years, different routers through the years but with a few tweeks along the way, using every OS from win98se-win 7.
Current setup:
router - RV110W (latest firmware version)
current OS versions - Win XP, Win 7(64), and Win 8(64) not currently functioning
All OS's are up to date with updates
All certificates are up date and in the right place
user names and passwords are created and have been functioning correctly in the past
Weather or I agree with the upgrade of these laptops or not it has been done and I have to make it work as soon as I can so any assistance would be great.

Hi Norm.
I´ve created a document with some tips about VPN, you could see it here:
https://supportforums.cisco.com/docs/DOC-29399
If this doesn´t resolve your problem and you need a quick answer, can you please reach out to our Small Business Support Center and open a Service Request to address this issue? One of our Engineers may be able to work with you and diagnose the root cause. You can find the appropriate contact information for SBSC in the below link.
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
“Please rate useful posts so other users can benefit from it”
Greetings,
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.

Help, new to Linux and need help installing 8i

I am new to Linux and some of this stuff..
Yet,I have gotten the JDK116_v5 installed and working on my box.
I have cut a cd for Oracle8i and need help..
I have also recopiled my kernal as well...
Does any one know where I can get help...
null

Al Pivonka (guest) wrote:
: I am new to Linux and some of this stuff..
: Yet,I have gotten the JDK116_v5 installed and working on
: my box.
: I have cut a cd for Oracle8i and need help..
: I have also recopiled my kernal as well...
: Does any one know where I can get help...
Try http://www.akadia.com/html/dod-frame.html for Redhat.
http://www.suse.de/~mha/oracle/ for SuSE
Also peruse these
http://www.akadia.com/html/dod-frame.html
http://jordan.fortwayne.com/oracle/
Colin.
null

Software update and iLife help not working in Admin account

For the last few weeks (maybe since iLife 11 was installed) software update and iLife help has quit working on the single administration account on my iMac. All works fine on the secondary accounts.
If I try to use software update it says everything is up to date, even though I know there are updates available that can be seen if checking from a different account on the machine. In iLife, if I try to access the help files it tells me I need to download them. I click to download and after a few seconds it takes me back to the front help page and I then go through the entire process again but the help download never happens. On secondary accounts the help files work no problem.
I've tried many of the tips for deleting helpfile plists, but nothing seems to work for me.
Can any kind person list for me everything I should look to delete or move in the account to get these things working again?
It would be much appreciated!

Since the issue is specific to your original user account, you can proceed in two ways. One is to log into your new account, make a list of the preference files (plists) located in /username/Library/Preferences/, including any in the ByHost subfolder, log back into the original account, move everything on that other account's list from the original account's Preferences folder into a newly created folder on the Desktop, log out and back in, and see if the problem goes away. If so, you can copy the ones in the Desktop folder (one at time) back into /Preferences/, restart, and see if the problem returns. If so, you've identified the corrupt/conflicting one. Continue with all of them until isolating the bad ones. That'll save you the trouble of resetting preferences.
The second way is much more detailed and I'll not burden you with the steps unless the above doesn't fix the issue.

A follow up question to Introducing Apple Recommends, Manage Subscriptions, and This Helped Me

In Introducing Apple Recommends, Manage Subscriptions, and This Helped Me it was written
Now anyone can click "This helped me" to say thanks to helpful members. When several people mark the same post, it will earn a gold star and appear at the top of the discussion, so it’s easier for others to find. The poster will also earn five reputation points for a job well done.
Does anyone know (or is it written anywhere) just how many is 'serveral'? Is it decided on the fly? Or does it depend on the phase of the moon?
Will the points be awarded to the poster only once, or if say 100 people mark it as helpful will more then 5 points be awarded?
Sounds like a really good system but it seems that a bit more thought should have gone into it, no? Or at least the explanation could be clearer.
Ciao.
(Another question) Can the original post (this one) get marked as helpful also? Imagine earning points for posting :-)

Howdy GeoCo et al
I sort of agree with this new "Helpie-ette" deal. I wonder why while at this portion of the UX they didn't address the ongoing issue of the "irrevocable nature " of the OP awards of the traditional Green Stamp and Gold Star - I have made the mistake (once) but I see the silliest things marked Solved frequently. THAT is bad for business in that it gives false visual info and false statistical results.
We'll see... BTW, the [People] TAB itself is the only new thing (the CONTROL in the TAB bar) - the URL has always been alive and well if one knew to add " /people "

Google maps and google help not loading anymore! help!

Google maps and google help aren't loading since I've updated firefox. Works in Chrome no problem. Tried everything listed here: https://support.mozilla.com/en-US/kb/Error%20loading%20web%20sites, re-installed flash, cleared cache, etc... what am I missing?

Anyone have any ideas?

How can I get no answers and no help!

Hi All,
I am so angry frustrated and fed up with BT its not real and after a month of useless customer service people in every country in the world I have decided to get ofcom involved as BT just dont care at all.
I have been a customer for BT for about 7 years and always paid my bills ontime and have many time in the past recommended BT (Not anymore) alot not only to friend but also to businesses.
After a messy split with my partner i had to move from my property so on the 6th of January i called BT's moving team and got the process moving to move all my services (phone, broadband & bt vision) the guy was really helpful and said that the old phone and services would be disconnected on the 17th Jan and broadband the same day, he then went on to say that an engineer would have to come to my property on the 21st to check that the bt vision would work correctly as there was low bandwith where i lived but thought it would be ok.
So i thought great all done but on the 17th nothing happened at the new property i call CS and the lady did try to help and after talking to the old line user said a mistake had happed with a cancellation and they would sort it all out by the 19th so dont worry. 19th comes nothing so another call to CS they could not work it out so put me through to a guy in the UK who could not have been more unhelpful if he tried. He said that the engineer had reported a problem but i would have to wait. At this point i thought i would complain as i had not had any comms from BT at all i had to do all the calling even though they say on the website if the date are moved they will contact you.
i tried the only complaint messaging service this time. The guy tried to be helpful but then informed me that my order was cancelled? Why i asked he said he did not know but would have to call me back. Well he did call back the next day and still had no idea what had happened and i have now not heard a thing from him since last thursday.
On Monday i logged into my account and now it shows i wont get any connections until the 7th of feb so i called and said its a joke and whats going on. The guy said what do you expect you only placed the order yesterday? I asked what? and then looked at the only account and true enough the order date had changed to the 23rd and they could not see the previous order even though the order number had not changed. Its a disgrace as i think you will find the moving team dont work sundays so i know someone has changed that so it did not look so bad. The person said he would escalate the connection (I bet he did not as naff all has happened). He said he would get his manager who i have to say i dont think was i just think he passed me to his mate to try and get me off the line. He said they would get it sorted and come back to me with 24hrs and guess what Nothing.
So if you are a good customer and pay ontime this is what BT really thinks of you and will help you if things go wrong. I have got a complaint reference now and will be keeping a diary of events in order to contact Ofcom when it is all sorted and to post on onther forum the outcome and how i was dealt with.
Kinga

Well the useless system has done yet another update and useful as usual it now says my connection date for BT Vision is 26th Jan (2 days ago) but the phone and broadband will be 7th of Feb so that will be a full month since i placed the order and still nothing from anyone at BT.
Nothing about the original engineer visit or anything so this is going to roll on and on and the so called escalation, well they may as well said what can we say to you to get you off the line as i bet there is no such thing as escalition at all as so far all its done is push these so called dates further and further away.
Oh and here is a another nugget of so called customer service for you is you ask about compensation for all the calls, hassle and stress they say you cant have a thing as it says it in the terms & conditions. Oh well in that case why call you team customer services if you cant really stand the customers and cant admit when you make a massive mistake causing untold hardship to the customer that you would like to make up for it in someway.
Kinga

IOS 8 - Disentangling Camera Roll and Photostream - help!

In iOS 8, Apple removed the “Camera Roll” and “Photostream” albums and collapsed them into a single stream of photos on the camera that can be accessed under “Collections”. “Collections” also includes all other photos otherwise loaded onto the phone, e.g., via iPhoto. This new arrangement upsets several familiar ways in which I’ve been using my iPhone and its camera, and I am wondering if anyone has any suggestions for how to recapture a few simple functions. (I have submitted Feedback on the elimination of the Camera Roll, and with this post I am looking for practical solutions to a series of new problems.)
Question #1. I maintained my Camera Roll as a reasonably-well curated set of maybe 300 photos & videos, taken on my phone, that I could pull up easily to show to people. I would like to know if there is a way to restore that functionality in iOS 8. “Recently added” does not go back far enough (one of my favorites was the very first photo I took with any iPhone, back in 2007); and “Collections” shows way too much – it includes everything in Photostream, as well as photos from Albums of scans, non-iPhone photos and other sources that I’ve synced to the phone with iPhoto. Thousands of photos. I also don’t care for the way in which Collections interrupts the thumbnails with date and location information.
Question #2. I kept Photostream turned on on my phone, because I liked the idea of automatically uploading photos to the cloud, particularly on trips when I was not in a position to download the photos directly to a computer for backup and safekeeping. However, now that Apple has eliminated the distinction between “photos in my pocket” and “photos in the cloud”, it appears that whenever I want to delete a photo from my phone (e.g. to save space) I must also delete the corresponding Photostream copy. Is there a way, with Photostream on, to delete local photos without also deleting the copy that has been uploaded to the cloud?
Question #3. I have a few old iOS devices that I let my kids use. They like to take photos and screenshots. Most of them are pretty stupid but once in a while they do something great. I’ve left Photostream on on those devices to see what they’re up to, and to capture the occasional gem. This was fine, when “Photostream” was a separate Album that I could look at, or not, as I chose. In iOS 8 however, all of their junk photos appear in “Collections” and are as much a part of my phone’s photo repository as the carefully-curated Camera Roll photos used to be. Is there a way to keep Photostream photos out of my “Collection”?
Question #4. I suppose someone could write an app that does nothing but display photos that were captured by, and reside physically, on the device. Perhaps someone already has, if anyone knows. Of course I’d prefer to use the native app for this function, but I’d take the function over nativity if I had to choose.
Question #5. Does anyone know (“know” – please no speculation, and nothing that an NDA forbids) how the iCloud Photo Library, which dropped back to beta in the final release of iOS 8, works? Does it provide the backup and safekeeping function of Photostream, along with the ability to view that set of photos separately? If so then I could turn off Photostream and at least get rid of that clutter.
Thanks for any and all help. And by way of reminder - https://www.apple.com/feedback/iphone.html .

Here's one, eh, kludgy fix for Question #1. I don't exactly recommend it - it can be pretty laborious - but in the end it seems to get me back to about where I started with my Camera Roll.
Go into "Collections" and scroll back to about the date at which you expect to find your first native iPhone photo. (I have many imported photos that predate iPhone, so I can't just look at the first ones.) Tap through until you are looking at a single photo. Look at the bottom. If it displays a "Favorites" heart, it's physically on your iPhone (and as best I can tell, was taken by the device). Tag it as a favorite. Swipe to the next photo. Skip if it shows no Favorites heart - that means it's not on your phone - and tag it if it does.
At the end of this process (did I mention it's laborious?), you should have a Favorites album that matches the photos that were on your Camera Roll when you upgraded to iOS 8.

PE 9 and 10 Help PDF Invalid List View Descriptions

Bottom line: Has anyone reported on these problems, and, if so, what is being done about them?
Until proven otherwise, I believe that Premiere Elements 9 and 10 Help PDF requires editing of its List View Descriptions which are appropriate for at least version 8.0/8.0.1, 7, and 4, but not versions 9.0/9.0.1 and 10. Please refer to the Help PDF Projects/View Clip Properties
for version 10:
http://help.adobe.com/en_US/premiere...B-312BB3F13B11
for version 9:
http://help.adobe.com/en_US/Premiere...355c-7f98.html
Problems in this regard for Premiere Elements later than version 8.0/8.0.1 and not for versions 8.0/8.0.1, 7, and 4:
1. List View Properties display in text for export video file, no Data Rate Analysis graphs
2. List View Columns, no ADD to add your own columns, so only Adobe built in ones, and none of the Adobe built in ones, like Client, allow for editable text.
Comments:
Data Rate Analysis
I had read somewhere that these graphs appear for tape based rather than non tape based imports. Mini test: Premiere Elements MPEG4.avi import and DV AVI export of the MPEG4.avi. Results: Version 8.0/8.0.1 Properties for import in text format (file properties) only and Properties for export in text format (file + export properties) as well as display of Data Rate Analysis graph. Versions 9 and 10 Properties for import (file properties) and for export (file + export properties), both import and export text only.
List View Columns
1. If I look at the project.prel WordPad documents and the Client Column information there in each, I do not see any difference.
2. If I create a Premiere Elements 8.0/8.0.1 project, set List View column choices Comments and Client, type in the comments and client information, and save/close/and re-open the project in:
a. Premiere Elements 9.0/9.0.1, the Comments columns and its information will not appear; the Client column will appear, but its information will not be editable. (The 9.0/9.0.1 version does have Client, but not Comments, as a built in choice under Edit Columns)....the latter might explain why no Comments column except...
b. Premiere Elements 10, neither the Comments nor Client columns and their information will appear. (The 10 version does have Client, but not Comments, as a built in choice under Edit Columns.)
One of the Potential Problems:
It is well accepted that, if you edit a project from an earlier version in a later version, you cannot go back to the earlier version for editing. So, one potential problem that I see in all this is the loss of this type of information on upgrading from 8.0/8.0.1 and earlier....
a. If you create a Premiere Elements 8.0/8.0.1 or earlier project which includes Comments and Client information in these List View Column choices, you will lose all that information in version 10 and have only non-editable Client information in version 9.
And, yes we have filed an Adobe Feature Request/Bug Form on this one.
Any comments about what I may have overlooked in trying to get those Help PDF List View Descriptions to work for me would be appreciated.
Thanks.
ATR

I definitely agree that the Help files could use some updating, Tony.

Wrvs4400n and quickvpn ... help!

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