WVC80N - Does not work as advertised...

So I purchased this product thinking that the Cisco\Linksys reputation was good enough, however I've had nothing but problems with this device:
I setup the device for motion detection in my garage.  Basically, I wanted to get video anytime the garage door opens.  Here's the flaw: The camera only records for 1 second after the motion event.  Even with the Utility windows running and set for 20 seconds after the event I still only get 1 second of video which is worthless.  I also tried just doing JPEGs with a 0 secend event delay and all I got was the garage door about to open and just closing.
FTP doesnt work at all.  I've tried FTP'ing to my NAS internal to the network and external via DDNS and still no files.  Port numbers, Port Fowarding and Port Triggering all are setup as specified.
That being said when having the utility window open it still does not write files to my mapped drive.
With the utility software open Motion Detection recording doesn't work at all.
The e-mail sending is a joke although I found the solution in another post.  So I have that working but come on.  Only being able to use your ISP's SMTP is nothing more than poor development.
So hopefully you all are smarter than I and can help me out before I throw this thing against the wall.
Seriously, any help would be greatly appreciated.
Regards,
Tysus

As the concern that you explained is that WVC80N records for 1 second after the motion event. In that concern uninstall all camera utilities from the computer, and updated firmware of the camera which can be downloaded from the Cisco website( homesupport.cisco.com ).....
Reset the camera and configure the camera from the web based utility... Then hook everything back up to where it was and configure the settings... As well as open the ports in the camera and in the router....
After doing all these steps check status....

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