XL Reporter - "invalid property value"

Question

SAP 2005A SP1 PL43
W2k3
SQL 2005
.NET Framework 2.0
Citrix PS 4.0
MS Office 2003
When I run XL Reporter, I get this:
XL Reporter
An error occurred while Executing report!
Invalid Property value.
Thanks to Apple Liu, I did this:
1) Make sure XLR is uninstalled. To be sure of this, check the folder
\AddOns\XLR in their Business One client installation folder and it
should be empty.
2) Go to the SQL Server, and delete the database IXMetaSBOOEM manually
if it is there. After that, go to the default data file folder of
SQLServer (if SQLServer is installed on c:\Program Files folder, the
data file folder should be C:\Programas\Microsoft SQL Server\MSSQL\Data\
by default). This folder is the default location for SQL Server to place
data files. Make sure the files IXMetaSBOOEM.mdf and
IXMetaSBOOEM_log.ldf does not exist.
3) Go to Security->Logins in the SQL Server, delete the account xlruser
if it exists.
4) Try installing XLR again
I also dropped the proper config files from SAP Support Notes into the Office 11 folder and the XL Client folder to ensure the client is using the proper .NET Framework version.
I know this is permissions-related, since I can run XL Reporter successfully when I launch the client from the Citrix desktop when I'm logged into the server console (won't work if I RDP into the desktop as Administrator).
Any suggestions?
TIA
John

Answer 1

Thanks for the quick response, Gordon.  Your questioning helped me to solve the problem.  I had not tried to launch XL Reporter from the Tools menu, and when I did, I got an error message that said 8-bit color was not supported (I was running the SAP client on the Citrix desktop via an RDP session).  When I increased the color display property in my RDP session, XL Reporter worked fine.
That also explains why I could successfully run XL Reporter from the server Console!
Thanks, again.
John