XMAM sync never completes

I have installed xMAM 3.0 (SR4 Patch 0) on a machine and when I click sync 9 out of 10 times sync never completes.
Our MI server is MI7.0 SP12 patch0.
Below is the trace file.Can some one point out what may be wrong please? How can I debug this in the middleware?
Thanks.
=========================================
[20080401 15:38:23:382] I [MI/API/Logging           ] ***** LOG / TRACE SWITCHED ON
[20080401 15:38:23:382] I [MI/API/Logging           ] ***** Mobile Infrastructure version: MI 70 SP 12 Patch 0 Build 200705080758
[20080401 15:38:23:382] I [MI/API/Logging           ] ***** Current timezone: America/Chicago[20080401 15:38:23:382] I [MI/API/Logging           ] ***** Current Trace Level: 1000
[20080401 15:38:23:382] I [MI                       ] Trace severity: All (1000)
[20080401 15:38:23:382] D [MI/PIOS                  ] No implementations found. Error Code:(3)
[20080401 15:38:23:382] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:dispatch request to '/jsp/trace/trace.jsp'
[20080401 15:38:29:553] D [MI/Core                  ] Set current application to 'MOBILEENGINE_JSP'
[20080401 15:38:29:553] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:doGet(...) called
[20080401 15:38:29:553] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20080401 15:38:29:553] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'
[20080401 15:38:29:569] D [MI/Core                  ] Set current application to 'MOBILEENGINE_JSP'
[20080401 15:38:29:569] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:doGet(...) called
[20080401 15:38:29:569] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:getEvent() done with event name = 'tracechangeTraceLevel'
[20080401 15:38:29:569] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:dispatch request to '/jsp/trace/trace.jsp'
[20080401 15:38:33:366] D [MI/Core                  ] Set current application to 'MOBILEENGINE_JSP'
[20080401 15:38:33:366] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:doGet(...) called
[20080401 15:38:33:366] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20080401 15:38:33:366] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'
[20080401 15:38:35:553] D [MI/Core                  ] Set current application to 'MOBILEENGINE_JSP'
[20080401 15:38:35:553] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:doGet(...) called
[20080401 15:38:35:553] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20080401 15:38:35:569] P [MI/Sync                  ] Notify R3 called
[20080401 15:38:35:569] D [MI/Sync                  ] There is already a container for method WAF_REGISTRY and user ELECT16 in the outbound queue
[20080401 15:38:35:569] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'
[20080401 15:38:35:569] I [MI/Sync                  ] Synchronize with backend called, Thread=Thread-25
[20080401 15:38:35:569] I [MI/Sync                  ] Thread=Thread-25 took lock for synchronization.
[20080401 15:38:35:569] P [MI/Sync                  ] Use following gateway for synchronization: http://sppm01.rowancompanies.com:8000
[20080401 15:38:45:631] D [MI/Core                  ] Set current application to 'MOBILEENGINE_JSP'
[20080401 15:38:45:631] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:doGet(...) called
[20080401 15:38:45:631] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20080401 15:38:45:631] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'
[20080401 15:38:55:709] D [MI/Core                  ] Set current application to 'MOBILEENGINE_JSP'
[20080401 15:38:55:709] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:doGet(...) called
[20080401 15:38:55:709] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20080401 15:38:55:709] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'
[20080401 15:39:05:788] D [MI/Core                  ] Set current application to 'MOBILEENGINE_JSP'
[20080401 15:39:05:788] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:doGet(...) called
[20080401 15:39:05:788] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20080401 15:39:05:788] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'
[20080401 15:39:15:866] D [MI/Core                  ] Set current application to 'MOBILEENGINE_JSP'
[20080401 15:39:15:866] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:doGet(...) called
[20080401 15:39:15:866] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20080401 15:39:15:866] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'
[20080401 15:39:25:944] D [MI/Core                  ] Set current application to 'MOBILEENGINE_JSP'
[20080401 15:39:25:944] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:doGet(...) called
[20080401 15:39:25:944] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20080401 15:39:25:944] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'
[20080401 15:39:36:037] D [MI/Core                  ] Set current application to 'MOBILEENGINE_JSP'
[20080401 15:39:36:037] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:doGet(...) called
[20080401 15:39:36:037] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20080401 15:39:36:037] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'
[20080401 15:39:46:162] D [MI/Core                  ] Set current application to 'MOBILEENGINE_JSP'
[20080401 15:39:46:162] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:doGet(...) called
[20080401 15:39:46:162] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20080401 15:39:46:162] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'
[20080401 15:39:56:225] D [MI/Core                  ] Set current application to 'MOBILEENGINE_JSP'
[20080401 15:39:56:225] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:doGet(...) called
[20080401 15:39:56:225] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20080401 15:39:56:225] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'
[20080401 15:40:06:303] D [MI/Core                  ] Set current application to 'MOBILEENGINE_JSP'
[20080401 15:40:06:303] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:doGet(...) called
[20080401 15:40:06:303] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20080401 15:40:06:303] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'
[20080401 15:40:16:631] P [MI/ComServer             ] Connection to client established
[20080401 15:40:16:631] D [MI/ComServer             ] Client: received command: shutdownsmooth
[20080401 15:40:28:209] D [MI/Core                  ] Set current application to 'MOBILEENGINE_JSP'
[20080401 15:40:28:209] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:doGet(...) called
[20080401 15:40:28:209] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:getEvent() done with event name = ''
[20080401 15:40:28:209] D [MI/API/Runtime/JSP       ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'

Hi,
you need to find mobileID for your installation and go to monitor - that will give you more details on what is happening with sync process.
Please refer to this link:
http://help.sap.com/saphelp_nw70/helpdata/en/43/4411ce2d281bcde10000000a1553f7/frameset.htm
to get info on monitoring functionlaity of Mobile Infrastructure.
Regards,
Larissa Limarova

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