Yeah, yeah. I was careless and spilled.
I've been so careful with my computer until yesterday. I just knocked some coffee onto it. Never again will I put a drink anywhere near my computer.
I have some general questions, if anybody has knowledge or advice, I'd appreciate it.
As I said, I knocked coffee onto the keyboard, maybe 1/3 of a cup. I immediately turned it upside down, cleaned off what I could, and turned it off. Maybe six hours later, I turned it on again. I know now this was a mistake from what I've read online. However, the computer turned on and was fully functional. I left it on, and went about my day for awhile. I came home maybe five hours later, and some of the keys had stopped working, while others typed a letter other than the one it should have been. The power button also stopped working. Other than that, everything seemed to be working completely fine. I backed up what I could, and turned it off again. I probably could have just kept it on until the battery ran out, charging it indefinitely, but that's not really a solution, and the keyboard wasn't working very well anyway.
The fact that everything except the keyboard seems to be working is good, but obviously I'm not able to turn the computer on now. In your opinion, is replacing the keyboard on a laptop a fairly easy procedure? I know nothing about electronics and wouldn't feel comfortable doing it myself, but is this something a computer repair person would be able to do?
Another complication is that I'm a Peace Corps volunteer, in Ukraine. There are Apple stores here, but they're not really officially licensed ones. Because Macs are less common here, do you think it would be more difficult for somebody to repair, or do all lap top computer keyboards work generally in the same way?
Thank you in advance for your time and consideration. Any advice is appreciated.
get it checked out before you replace the keyboard. Since you are in Ukraine, bring it to a facility that advertises that they repair macs. The fact that the power button doesnt work would lead me to believe that the damage is much worse than you think.
Similar Messages
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I know better but did a dumb thing. Can I open the case and do anything on my own? Thankfully only the spacebar, the comma and the period keys are really sticky. The touch pad seems fine and everything works. Thanks in advance.
Turn it off.
Unplug from the wall.
Have the Genius Bar look at it with their full experience.
Do not be surprised if they give you an estimate that is very high.
Fluids and MBPs do not mix.
Sorry. -
Please help! My iPod was stolen and I need the serial number!
I bought my iPod new from fred meyer in February, on saturday it was stolen from my car along with my phone. I made a police report but I need my serial number or I wont get it back even if they recover it. Please help! I lost over 2000+ photos of my son on it! It is a blue 64G 5th generation iPod touch, Ive been trying to get the serial number for three days now and cant. I dont have the case anymore I am a single mom who has had to move several times in the past few months it got lost somewhere. Is there any hope of getting my serial number?
iOS- How to find the serial number, IMEI, MEID, CDN, and ICCID number
How to find the serial number of your Apple hardware product
What To Do If Your iDevice Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
My boyfriend wanted to update his iPhone so I let him use my computer/iTunes to do it because he does not have his own. When we plugged his phone in it brought up his name to select and then we began the update. After it was done and his phone came back up it had deleted most of his info he had like contacts and replaced it with my contact list. Is there anyway to get his info back and restored to his phone? Help!!
You can only sync to 1 iTunes library on one computer.
If you sync to another, you get what happened to you.
If you have not backed it up on your computer, where you originally synced to, you are out of luck.
If you did backup up, read this:
http://support.apple.com/kb/ht1766 -
I have a column where I have implemented writeback, its working fine. On top of this I need to show 0 as No and 1 as yes in our report, that is also done. Now I want to enter Yes in a column where it was no and I want database table to get update with 1. I am not sure how to do it. SOmeone please help me out.
Hi ,
In your write back XML try the below query insert
INSERT INTO TABLE_XYZ (attribute1) values (SELECT CASE WHEN @{C1}=’Yes’ then 1 when @{C1}=’No’ then 0 else null end from dual)
Regards
Rajagopal -
I bought a new album off of iTunes the wifi wasn't strong so I left my computer on as it was downloading and went to sleep. This morning I went to listen to the songs and some of the songs will only play the first 50 sec or the first minute? How do i fix it or refresh them so i can listen to them fully?
How do I get the songs to fully play? Or can i refresh the songs and redownload them?See Repair security permissions for iTunes for Windows.
tt2 -
I recently purchased two videos from the itunes store. I downlooaded them both successfully to my ipad2 Videos App, the next time I synced the ipad the Movies title was erased and the remaing titles: Rentals Podcasts & Music Videos were left, what happed to the Movies title? I am now getting a message saying (my ipad does not support movies I purchased) anyone else experiencing this problem, any suggestions?
don2skisThere is a few events where I could see this happening...
It's possible if you computer is not authorized with your iTunes Store account it may not have transfered your purchases from the iPad to the computer. To check, Open iTunes> Select the "Store" menu along top of the program and select Authorize this computer. Sign in with your AppleID and password, this will make sure your computer is authorized for the future so you can transfer purchases from your device.
http://support.apple.com/kb/HT1848
However, if your Movies are missing now you'll need to request to redownload or "regrant" them. Please send an email ticket into iTunes Store via...
http://www.apple.com/support/itunes/
Select "Video Purchases" in the grey boxes, then "Lost or Missing Items", then click the link to "Email Us" on the right. Fill out that form and the folks at the iTunes Store should get back to you less than 24 hours. -
i took my phone off the charger and wifi while it was updating and now it wont let me on the phone nor my computer and it just has the apple icon on the screen. how do i get it to finish updating or turn on?
Why would you do that when your phone is updating?
Your phone is in recovery mode If you can't update or restore your iOS device -
Hey guys. My macbook pro was stolen and i checked the box for icloud to email me when it came online. It did, and says I have 24 hours to vew the location. How do i do this? when i go to find my iphone, it simply says offline again.
Hi,
I would report this to the police and they will help you track down your MacBook Pro and catch the theft.
They will know what to do.
I would go to http://icloud.com to view the location of your laptop.
Hope this helps. -
mac book pro 17 over £2000 when new in the middle of the night i heard a loud noise found out that my laptop was on the floor looked and seen screen was craked and that what looked to me the battery had exploded coursing it to fall on to the floor the was nor warning and have had no recal letters from apple warning me that this may happen . so i phoned up apple and was speacking to some one i have thare name but wont say explaind what had happend an he said that it was normal to my shock as if it landed on any one or poss a pet as it was random .he said it was normal more than once and also i was on speaker phone and had some one else listening .i asked for him to send me what he had said via email but he said he could not so he put me through to some one called katalin who said to ignore what he had said . but at this stage i had two isues one that my expensive laptop is damaged .and the second it thta thay admited liyability by saying it was normal
after many emails and phone calls i think there best offer was if i spend about 184 pound thay would give me a £54 discount which as i have just spent over £2200 on new macbook pro was a bit on an insult
i do under stand that batterys do charge but as i had no warning especial if this was going to happen
if as thay said this is normal as it was bourght from apple direct should thay have sent a letter or email as thay would have had my details warning me that this can randomly happen as in my case .
the battery in my opinion has exploded ref defonition and .
my consern is that this could have been alot worse and no warning even thay admited that it is normal
.that sent me a letter basicly say all about my waranty .but how can this be so defently a safty isue regarding my case
i cant just buy new battery because screen craked and dont no any other things wron ref fall fery disapointed with apple but i do not have the money or time to take any further .i and my familey have many apple products and were due for upgrading but hard to think are thay save.as iphones /apads/macbook /macbookpro/and other products very disapointed .dont think i would have been treated this way by dellu can give try to using external enclosre and backup ur files. I hope u will get files back. or using external enclosre with ur hdd boot into Linux and try to mount ur harddisk.
there are multiple no of tutorial to mount apple partion in Linux. -
Just a few minutes ago i tried to purchase from The Simpsons tapped out game, but there were a warning that my purchese was declined and i was asked to re-filled the payment info in order to compete my purchase. I did that but that wont work and the warning keep showing up. Whats wrong? help please.. Is there any correlation with the software update? I did check the update , there is an update for iOS 6.0.1 .
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I managed to download to my desktop entered key etc but when I try and install the wizard says it was interrupted and not fully installed no changes made to the system try again later - did this loads of times - same response - anybody any ideas what Im doing wrong?
Hi
Sorry I was away for a while – how do I run check disc on windows 8. The laptop is new and is an Aspire V17, I believe it has a high spec and therefore should have no issues??
Phil
(Phil Dickinson) -
I am a Verizon customer in North Carolina. For the past few months I have been unsuccessfully trying to correct a problem with my account that seems to be getting so out of hand that now when I call to address it, the Verizon representative can’t understand the issue. So I’ve decided to put the issue down in writing to see if someone here can help me…
On May 22nd I received a text stating that my address had been changed. Shortly thereafter I received a phone call from the Verizon fraud department trying to verify an order that was placed on my account. When I told them that I had made no such order, It was explained to me that someone had likely obtained my account info and fraudulently ordered equipment in my name to be sent to an address in Ohio. I was told that the order would be cancelled, my address was changed back to my correct North Carolina address, my MyVerizon account was deleted and I would have to create a new one, and that I would not see any impact on my bill as a result of this issue.
The following bill I received, dated 6/21/14, included $84.66 of normal charges that I had seen on pretty much every bill before that, and $65.71 worth of equipment charges (which included a $24.99 Edge Agreement payment, and $40.72 for Ohio State sales tax) that were a result of the fraudulent order. When I called to complain about it, I was told by a rep in the Billing Department that there was nothing they could do to correct it, and I would have to speak with the Fraud Department. They forwarded my call to a number that no one answered. Eventually a machine picked up and stated that I would have to fill out a form and someone would call me back, and the machine hung up. I then paid the amount I owed of $84.66 on 7/15/14.
The next bill, dated 7/21/14, showed; a balance forward of $65.71, monthly, usage and tax charges equaling $94.63, a late fee of $0.41, and equipment charges of $24.99 (fraudulent Edge Agreement). When I called this time I spoke with a rep that actually did a very good job of explaining the situation to me that even though the order was cancelled, the Edge Agreement that was signed in my name (fraudulently) had to be cancelled through a different process, and only the fraud department could initiate it. She stated that the “form” that had to be completed to get the fraud department to call a customer back was only available to employees, and not the public, so she would have to make the request. She also stated that she’d put a note in my file that an issue with my bill was being worked on so that my service would not be shut off. I never received a phone call from the fraud department. I then paid the monthly usage and tax fees of $94.63, and the late fee of $0.41 (even though I didn’t really owe it in my opinion), totaling $95.04 on 8/18/14.
The next bill dated 8/21/14, showed; a balance forward of $90.70 (which equates to the equipment charges of $65.71 and $24.99 from the previous two months), an Adjustment of -$10.00 (which was a correction made when I questioned the overusage fee from the previous month), $84.60 of monthly usage and tax fees, a $0.84 late fee, and another equipment charge of $24.99 (fraudulent Edge Agreement). Again, this time when I called I was told the billing department could not help me, I was forwarded to the fraud department and the machine hung up on me. I then paid $74.30 to cover the monthly usage and tax fees on 9/11, while taking credit for the -$10.00 adjustment that I essentially overpaid the month before. Due to a math error on my part, at this point I should have owed $0.30 because I owed $74.60 ($84.60-$10.00) and only paid $74.30.
The next bill dated 9/21/14, showed; a balance forward of $116.83 (which equates to the equipment charges of $65.71, $24.99, $24.99 from the previous three months, the $0.84 late fee from 8/21, and the $0.30 balance that I actually owed), an Adjustment of -$1.14 (due to a “Fed Univ Srv Credit”), $84.60 of monthly usage and tax fees, a $1.25 late fee, and another equipment charge of $24.99 (fraudulent Edge Agreement). This time when I called, I was forwarded to the fraud department, and someone actually answered the phone! After explaining the situation yet again, I was comfortable that the rep understood my situation, and I was told that they would submit an Edge Agreement cancelation form, which would have to be reviewed by their superior, and then the account would move on to someone who did some kind of balance analysis to see how my account was to be credited for charges that were a result of this fraudulent Edge Agreement. They said I would receive a phone call in a few days to verify the changes that were made. I never received a phone call. I then paid $84.60 to cover the monthly usage and tax fee on 10/1. At the time I made the payment, I wasn’t sure what the -$1.14 adjustment was for, so I didn’t account for it in the payment. Though, understanding now that it had nothing to do with my account problems, I basically made an overpayment of $1.14 in the 10/1 payment, and accounting for the $0.30 that I actually owed from the previous bill, at this point, my account should be at -$0.84 ($0.30-$1.14), that is that $0.84 is owed to me from Verizon.
Which comes to my latest bill, dated 10/21/14. The bill shows; a balance forward of $141.93 (which equates to the equipment charges of $65.71, $24.99, $24.99 and $24.99 from the previous four months, the $0.84 late fee from 8/21, the $1.25 late fee from 9/21, and the -$0.84 balance that was actually owed to me), $84.61 of monthly usage and tax fees, a $1.36 late fee, and another equipment charge of $24.99 (fraudulent Edge Agreement). When I called this morning, the rep I spoke to didn’t seem to know which way was up, and didn’t see any problem with my account. As I started to explain the whole situation again, we were disconnected, which prompted me to write this letter. Because I’m tired of explaining this to everyone I speak to, every time I call, and the story just keeps getting longer. I will be making a payment today in the amount of $83.77 to cover the $84.61 of monthly usage and tax fees, and accounting for the -$0.84 starting balance that I should have.
At this point, I’m receiving 2-3 automated phone calls and text messages from Verizon on a daily basis (which could probably be considered harassment) telling me my balance is past due, yet when I do finally get someone on the phone who understands my issue, I’m told that things are being done to resolve this, but obviously they are not. I need this issue to be corrected ASAP. I’m done trying to explain this issue over the phone. I NEED SOMEONE TO CONTACT ME IN RESPONSE TO THIS LETTER, TO EXPLAIN TO ME HOW THIS ISSUE WILL BE RESOLVED BY VERIZON. I will continue to make the payments that are valid due to my usage, but I will not pay any fees associated with an order that was not only identified by Verizon to be fraudulent, but was cancelled by Verizon within the hour that it was made.
Secondary to the issue explained above, I also have an issue in regard to my Hardware Upgrade Eligibility date. When the fraudulent order was made my upgrade eligibility date was reset to 24 months after the order was made (05/2016). Since the order was cancelled, and the issue above should be resolved shortly, my upgrade eligibility date should be put back to the date it was at before the order (which was sometime in March of 2015, which corresponds to the date that my contract ends). If my upgrade eligibility date is not corrected, and my contract expires, I will not be staying with Verizon.
As I write this letter, I have received yet another text message informing me of my past due balance. PLEASE contact me at your earliest convenience, or forward this letter to someone who can help me resolve these issues.First thing to always do is write a Certified Return Receipt letter or just copy the post you made and send it to Verizon Wireless and dispute it in writing.
Then walk down to your local court and file a small claims court case against Verizon for all the fraudulent charges. Verizon will call you before that court case and then it may be possible to get this wiped off your account.
Also file a BBB complaint http://www.bbb.org
Again Verizon will contact you to offer to settle. Get the settlement in writing not verbal. Or proceed to court.
Sorry you are going through hell for something you should never have had to go through.
Good Luck -
Why won't Apple give out the unlock code for an iPhone 3Gs when the 2 year contract was honored and I continued to be an AT&T customer with an iPhone 4. I wanted my old 3gs unlocked so my daughter could use it overseas when she is deployed. AT&T service over there *****, the international plan was not worth it. The individual SIM cards per country are much more reliable and cheaper. Teslestial in Iraq and Afghanistan, Telecom in Croatia,Vodafphone in Germany and Italy. Why Apple will not unlock these phones for our military to utilize is incomprehensible to me. These young men and women are fighting for these Apple people to go to work every day, safe, to live lives they have become accustom to yet releasing a phone to use on another network they can't do at least for the military.... WHY APPLE?? WHY? A good excuse not some of the many lame excuses I have received on the phone many times. AT&T states it is Apple that will not allow them to unlock the phones... Please tell me why? All I want Is my daughter to have a phone I trust, to be able to call me when she is given the free time to do so and I trust the apple phone.
Apple, please reconsider your stance on this issue. I am having a hard time understanding why you will not unlock the iPhone.
A simple code could allow me to talk to my daughter while fighting for our country the Great USA. Apple should be on the front line and enabling those fighting for our life, liberty and pursuit of happiness to use unlocked phones on reliable local GSM networks.
I honestly hope that someone who has some sort of authority to begin allowing the release of unlock codes, and not forcing people to unlock their phones with some program produced by some hack just to be able to use your wonderful phone. That is is in a nutshell, People love the iPhone so much that they want the ability to use it on the most reliable GSM carrier available to them. That should be a major compliment. Even men and women on the front line want your phone. I agree, my service is not the best where I live either, love the GSM technology so stay with it, but if I had the ability to change to the other GSM network that has much better coverage in this area of the country I would change. To change now I would not have my iPhone and that I will not part with.
Apple, please reconsider opening up the lock code and allow your gem of a phone to be used by many more people in many more areas and most importantly overseas fighting for our country. I know if this is really thought about Apple would understand and come to the conclusion to release the unlock codes, and stop the people from hacking in to use the iPhone on other networks.
I would love for my daughter to be able to use my iPhone 3gs while fighting for our Free country.
A response would be appreciated.
Thank you.
An Apple customer for 10 years, phones and computers.
PDefiled:
I did sign a two year contract and completed that contract. The 3gs is no longer in service. My daughter is going overseas to protect you and your family. I was attempting to find a way for her to have a reliable phone that could offer her some connection with home as she travels through the middle east. She travels in missions all over.
At&T unlocks other phones of theirs why not the iPhone? AT&T says that Apple will not give them the code, it is not the carrier. If I would have known this situation would have come up I would have bought and unlocked 3gs phone"Deggie" . My main complaint is that Apple has not good excuse as to why they will not allow their phones to be unlocked from services well, AT&T . I bought the phone full price, completed the contract terms, even went for and iPhone 4 with another2 year contract, along with owning an apple computer... I love the product. My main issue is give me a good answer as to why you won't allow a phone to be unlocked. It doesn't hurt Apple, People still have to buy the phones from them, and use their App store and iTunes.
Sorry, just upset about my daughter heading over there, boots on the ground, and just pray she will be safe. Would have liked to facetime her while she is in the airports and in specific areas allowed for that.
Please don't come down on me for asking this question. I understand all the contracts etc.... but to single out the iPhone specifically to not unlock after contract is over does not seem fair.
Thank you for your responses. -
I am having a big problem. I am not getting notifications from snapchat and only snapchat. I've made sure every notification setting was on and it just won't work. I have also restored my phone and deleted the app and re-downloaded it multiple times. It just wont give me my notifications. Help please.
Go to Settings > Privacy > Location Services.
Turn off SnapChat.
Go to Settings > Notification Center
Turn off SnapChat.
Restart the device.
Go to Settings > Privacy > Location Services.
Turn on SnapChat.
Go to Settings > Notification Center
Turn on SnapChat.
Test the issue.
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