Z68A-GD80 (GEN 3) possible bad board?

I just purchased some parts for a new build.
The new parts are:
2500k
Msi z68a-gd80 gen 3
sapphire 7970
Samsung 830 (256gig.)
g.skill ripjaws (2 x 8 gig.)
win7 pro
The power supply is working ok.( pc power 750 silencer.)
The problem is the 7970 isn't detected in the first two pcie gen 2/3 slots, none of my graphics cards are.
I've tried a known working 8800gt as well as a 7200 gs.
There's no video output from any of the cards either, monitor remains off.
I've tried every bios option I could think of for the integrated graphics, cleared the bios multiple times, but no card is recognized.
when I try to install the amd drivers the wizard reports warnings, but state a successful installation.
Upon reboot, win7 tries to repair "problems" unsuccessfully.
I have gotten video output from the 8800gt in the bottom pcie slot, but upon reboot I receive the same error as above and a failed repair.
Maybe I've been luck, very lucky. I've never receive a nonworking computer part before.
Is this a problem with the MB or something else?
I can't test the 7970 in another system as I've had two working systems fail on me this past weekend after moving them from one case to another.
I'm new to win7 as well as these parts, am I missing something obvious?

Quote from: Jack on 17-January-12, 00:40:40
Yeah, yeah, yeah.  You have no idea what is going on and already talk about bad first impressions.  
Even you have a damaged mainboard (which you do not even know at this point), the simple solution would be: RMA.  You'll get a replacement board and get it over with.  It happens that boards are defective (who know what parcel delivery guy dropped the package or threw in some wagon).  
Your statement does not make any rational sense.  That must be your frustration talking.  Get that out of your system, it won't help you one bit with your problem.
>>This is exactly why I came to this forum, I didn't know if I'm overlooking something simple as win7 is also new to me.
I didn't want to jump on the rma bandwagon without getting some help first.
You're also correct that, if the mb is bad it doesn't could have been damaged it shipping.
Unless you have a way to test the CPU in another board, or another CPU on your's, I would either recommend to ask in a computer shop for help with troubleshooting or RMA both CPU and mainboard and see which one comes back as "okay".
>>I'll call some local places to see if they can test the mb and cpu tomorrow. Iam working nights a the moment.
Another thought, though:
Underlying memory problems can actually cause the system to think the BIOS/UEFI is corrupted.  
Do you have other memory modules for testing (some standard 1 or 2 GB stick perhaps)?
>>I only have the installed kit.
If there's anymore info I can provide for you it'll be in the morning.
Thanks.

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  • Problematic Motherboard MSI Z68a GD80 (B3) and bad customer service

    I opened a support ticket at MSI's support site (http://support.msi.com/index.php?mod=questions&dop=reply_list&question_no=102573)  and still waiting for a response since last week.     Not only that, but there is no way you can talk to customer support and you can only submit tickets online.   What if your PC is not working because of the MSI motherboard?  How is then the customer able to talk to customer support?!  eh!!!?!?!???
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    In addition to the above the PC has now started behaving strange too: when rebooting pc restarts..and then turns off and then on again and off again. ...or it restarts but then does not boot at all.  Just now i turned it off and then on again and the pc behaves as if it boots up but nothing is showing on the screen. not even the bios.
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    Quote
    Well on the MSI UK website that is the only support which is listed for motherboards!  Global or not, that's the one listed there.
    Yes, I know.  But there is an E-Mail Contact listed for RMA procedures.  When you go to the Global support site:
    http://ocss.msi.com.tw/
    ... you'll find the same E-Mail contact address listed under the heading
    Quote
    If you live in the following country and have any request about RMA, please go to Online RMA Request:
    Quote
    Ok, I will contact both the reseller and send an email to the email address you mentioned and see what happens.  
    Quote
    In fact the reseller has an online system specifically for returns and as per UK distant selling regulations their system does not accept any returns and won't allow you to make a returns request after 28 days from the date of purchase.  ..and given that I've been dealing with these issues for 10-14 days weeks now I am not sure they will allow a returns request.   But I will contact them and see what they will say.
    Yes, contact them.  
    Quote
    But have a look at the returns policy anyway: http://www.ebuyer.com/help/returns#1
    Look:
    Quote
    Items Faulty in Warranty Period
    If any of your purchases develop a fault, and it's more than 28 calendar days since receipt, then provided your item is within its warranty period, you are entitled to a warranty repair.
    ... more:
    http://static.ebuyer.com/customer/help/index.html?action=c2hvd190ZXJtcw==&type=personal
    Quote
    9.  Our refunds policy
       9.1 When you return a Product to us:
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    Just for your record:
    Quote
    and still waiting for a response since last week.
    MSI Technical Support has responded to you giving you the following advice:
    Quote
    Dear sir/madam
    Thanks for contacting MSI technical support.
    Regarding your concern,if the issue appears when loading windows,we suggest you reinstall your os for a try.If it appears when post,we have to suggest you contact your reseller (The place you bought this MB from) and have them test the MB completely for you to check if this MB is faulty or not, then ask for some help.
    If the reseller for some reason cannot help, we have to ask you to contact MSI distributor or MSI office near your place to seek further help.
    Thanks for your cooperation in advance!
    Best Regards,
    MSI Technical Support Team
    ... and as I said before, this is precisely the next logical step in your situation.

  • Z68A-GD80 vs Z68A-GD65 vs X79 boards

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    Quote
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    Quote
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  • Bad MSI Z68A-GD80 (B3)? Diagnostic available?

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  • Z68a GD65 Gen 3 - ME8 to ME7 while keeping 25.6 possible ?

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  • PCIE 3.0 test with MSI Z68A-GD80 G3 :)

    The Z68A-GD80 G3 is MSI’s first motherboard with PCIE 3.0 connectivity. Currently there are no PCIE 3 devices available yet but later on we can test its performance by using a PCIE SSD. Aside from this, the board has also a new UEFI Bios named “Click Bios II” which for me is way better than the previous version. 
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    Softwares: CPU-Z 1.58, Windows 7 Ultimate 64 Bit with SP1, Latest Atto Software 1.47 I think.
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    That’s probably it. More forum posts to come 

    Quote
    I have a eSata hdd Seagate Freeagent Xtreme 1,5tb which cannot be recognized by win7
    Did you have your previous board's BIOS set to AHCI or IDE ? You need to set this BIOS the same.
    Firstly only insert one RAM module in the slot closest to the CPU. Remove the rest. Then do full CMOS clear >>Clear CMOS Guide<<  also remove the MB battery.
    What BIOS do you currently have ? The initial BIOS releases were plagued by CPU throttling which have been fixed in the cyrrent beta BIOS releases.

  • Z68A-GD80 B3 Boot Loop and Failed BIOS LED Flashing

    I've been having "boot loop" issues with my system since it was built in June. Basically, when the system is powered on the lights/fans come on for around 3 seconds then it shuts itself off for another 3 seconds and repeats the loop infinitely. Meanwhile there are no POST code beeps and nothing shows up on screen. I also noticed today that the Dual BIOS control LED is flashing during boot loops indicating that the primary BIOS has failed.
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    10. Unplugged all USB devices.
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    12. Hard drive plugged in and removed makes no difference.
    13. Bare system with only one stick of RAM installed, no difference.
    11. Lots of other crap that I can't think of right now.
    Any help would be great as I'm at a loss here.
    System specs are as follows;
    Intel 2600K
    Corsair H50 Cooler
    MSI z68a-gd80 B3 with BIOS v 17.3
    PNY Geforce GTX 560 Ti (2x in SLI)
    Linksys Wireless G PCI card
    Crucial Ballistix Sport RAM (4x2GB at 1600 MHz XMP enabled)
    Segate Barracuda 7200 RPM Drive 500GB (2x in RAID0)
    OCZ Vertex2 64 GB SSD as system cache
    Corsair TX750 Power Supply
    Corsair 600t case

    More wierd stuff.
    I couldn't get the board to boot without looping last night, tried the usual unplugging and clearing the CMOS nothing. Boot loops at every turn.
    I wonder if maybe I've got some bad pins or a poor connection on my RAM slots. I removed the RAM and began testing one by one. First stick gave a boot loop. Second stick worked. On restart the BIOS LED wasn't flashing anymore, which is odd since I hadn't yet set the BIOS fix feature to enabled. I powered down again and put my RAM back in, set my BIOS settings as suggested, and then clocked the RAM to 1333MHz. Seemed stable last night through a number of restarts.
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    I'd like to think this is over, but I'm sure when I go home and power up I'll get another boot loop. I'd rather not be without a PC for a couple weeks, but I may just have to RMA so I don't have to deal with this anymore. It's quite frustrating to have fiddle around for 10+ minutes to get your PC up and running, plus with a RAID0 setup and SSD cache I'm just asking for a system failure with all these power on/off cycles.

  • How do I set EFI mode in Z68A-GD80-B3 BIOS?

    I am trying to install Windows 7 64-bit onto a Seagate 3TB drive on a brand-new MSI Z68A-GD80-B3 motherboard but Windows keeps insisting on using an MBR style partition. When I connected the drive to another computer and used the Seagate utility to create a GPT partition, Windows refuses to install to it because it thinks the BIOS is in BIOS mode and not EFI mode.
    There is a complicated guide to force the EFI installer bootstrap here http://www.insanelymac.com/forum/index.php?showtopic=184349 but having to do all this seems ridiculous for a motherboard UEFI BIOS that is advertised as having 3TB+ support.
    So where is the setting (as I have seen on some other motherboards) that tells the bootable DVD/USB device that the BIOS is EFI and not legacy? Thanks!

    Putting the system into RAID mode wasn't too bad since I was only experimenting with the setup anyway. However, after doing some research on how to use the EFI console it appears it is currently not possible to boot into a GPT disk when the ICH controller it set to RAID mode.  :(
    I tried wiping the drive, I tried installing the GPT boot and then installing Windows to it. Interestingly, the error message isn't a showstopper - it is merely a warning unlike the other error messages. If you click on the GPT partition and say install Windows will indeed go ahead and install to it. But when the BIOS tries to boot to it, it cannot. My investigation with EFI console shows that when the controller is in RAID mode the hard drive doesn't even show up in the list of available devices in the console. Also when using the console to list the available EFI drivers, they only have 2 IDE drivers (one Intel, one Marvell) and 2 AHCI drivers (same deal) - no RAID.
    Furthermore, we appear to no be alone. I also have a Gigabyte GA-Z68X-UD3H-B3 for evaluation and it too has the same problem, both confirmed by my own tests and a message thread much like this one that states the EFI BIOS manufacturers have not written the EFI RAID driver for the Sandy Bridge architecture yet.    (I don't know if this is true for any other mobo manufacturers besides MSI and Gigabyte.)
    Anyway, I'm giving up for now on GPT and have formatted the 3TB drive as MBR. I am then using a special driver from Seagate that makes the remaining space appear as a separate drive. I suppose it would still be possible to combine this space if one were to create a spanning volume in Windows or Linux and combine the real 2TB volume with the virtual drive that contains the remaining space. But I'm going to just leave it as a separate volume.
    The only troubling thing is when or if MSI finally releases a BIOS with an EFI RAID driver I'll feel compelled to format the whole system as GPT and start again. *grumblegrumble*
    Isn't being on the bleeding edge of tech fun? 

  • MSI Z68A-GD80 Freezes up @ 'Starting Windows' screen.

    MSI Z68A-GD80 (oc genie off, with corsair h60 cpu cooler, around 46 degrees celcius, as it reads in the bios. reset the cmos many times, tried a different cmos battery, also flashed to the newest BIOS version. )
    8GB DDR3 g.Skill turbulence 2200mhz RAM (tried with 1 stick in DIMM 1 slot @1333 @1.6v, ect)
    GTX480 x 2 (tried with and without a video card, tried on board via dvi, same result)
    i7 2600k default values across the board
    OCZ MX 1250W PSU
    Tried with no HDD even, when installing windows, would get to the Starting Windows screen and freeze, or give me a BSOD: IRQL IS NOT LESS OR EQUAL TO
    But I have also tried with hard drives, 120gb revodrive, 64gb ssd from corsair, and 640gb 6gb/s from western digital.
    Everything I have tested on a different system working, including the processor. Am I missing something? The RAM might not be compatible? I unfortulately do not have another stick to test on the mobo.
    Edit: Also, tried with both 32 bit and 64 bit w7 disks.

    Quote from: aqualab on 08-June-11, 23:50:31
    Have you try with a fresh formatted drive ?
     If I was you I will take the WD 640 put it on another build and delete the partions and reformat  ntfs
    When you install Windows on an old drive , it will look at the existing OS on it ,to  know if you can upgrade,  if the install detect an install who was made on ACHI ( a ssd as example) and your BIOS is set to IDE, I wonder if it will not create the problem you have as the install thing you are on ACHI when you are not.
    I tried it with no hard drive at all. Booted from disk, and before the installation got to the point where it needed a hard drive, it froze up on the 'Starting Windows' screen after loading windows setup files.

  • Z68A-GD80 (G3) Networking/LAN Issue

    Have been having this problem since I purchased the board. Essentially, I installed all the hardware and went to install the operating system. Worked fine for the first time. After about the fourth start up, the operating system did not even recognize the LAN/Gigabit networking controllers. This is not a huge problem as I had an extra networking card, but its annoying if you want to use SLI/Crossfire due to the network card blocking a video card fan exhaust. Tried to reinstall the operating system, but this did not fix the issue and the OS did not recognize the LAN ports from the very beginning of the install.
    One solution I have found is to completely turn off all power and remove the RAM to have a full mobo reset. Unfortunately, this will clear all my overclocking preferences and the disappearing LAN ports will still happen from time to time.
    My question is have other people had this problem of the disappearing network controllers with the Z68A-GD80? Is there an easier solution then RMA'ing the board entirely?
    Thank you in advance for your help !!

    Quote
    My question is have other people had this problem of the disappearing network controllers with the Z68A-GD80? Is there an easier solution then RMA'ing the board entirely?
    Does 'Network Adapter' show up in Device Manger? So far, this has not been experienced on the GD80(G3) here, but a GD80(B3) never even had the LAN port LED's lite up. Just a guess, but believe it to be a possible Z68 chipset problem. If planning on keeping the system for a long time, it may be best to RMA it now for a fully functional mainboard.

  • Z68a-GD80 b3 bios fail ?

    Hi,
    i recently bricked my p67a-gd65 b3 via bios flash (both bios corrupted), and i got the z68a-gd80 b3 in return from msi,
    now i do need to say when i first turned on my pc i immediately noticed the blue bios light was flashing, so i knew the first bios had failed and its now running on the second bios.
    So i figured, lets update the bios, and i downloaded the latest bios version 20.1. And so i booted into dos, started to update Intel ME and then it flashed the backup bios.... then it automaticly rebooted and the infinite bootcycle maraton began... everything powers on for 1 sec and it dies, powers on for 1 sec and it dies.. etc et, there are no blue bios lights on when powering on so i thing the bios is partly corrupted, enough to NOT boot, but also enough to not turn on the bios lights on the mobo anyone got any idea ? i really don´t want to rma the board cuz i just got it like a few days, and the RMA proces of the p67a/gd65 took almost 2 months :(
    Thanks in advance!

    All you can do is try a full cmos clear w/ a bare bones set-up. What you should have done when you saw the blinking light was enable multi bios update in bios to recover the bad bios.
    Probably the simplest thing to do is bring the board to a computer shop with an SPI programmer. It will probably cost around $50-$75 to get this fixed.
    If you have a Sandy bridge CPU, stick with 7672vH5.zip unless there are issues. If you absolutely need to flash your bios, use the forum flash tool and archives.
    >>BIOSes<<

  • Z68A-GD80 (B3) v20.1 Issue

    Board: MSI Z68A-GD80 (B3)
    Bios: v20.1
    VGA:   MSI N680GTX Twin Frozr 4GD5/OC
    PSU:   Corsair AX850
    CPU: Intel Core i7 2600K
    MEM: 8GB G.SKILL Ripjaws X Series DDR3 1600 PC3-12800 9-9-9-24 (F3-12800CL9D-8GBXL)
    HDD: Western Digital VelociRaptor (300GB, WD3000GLFS)
    COOLER: Noctua NH-D14
    OC: (Turbo)4.7Ghz 1.375CPUV
    OS: Windows 7 64bit Professional
    Hello,
    Since upgrading to BIOS v20.1 on my Z68A-GD80 (B3) I've run into a minor issue.  I've disabled the onboard NICs because I have a PCIe NIC that I use.  When I resume from sleep, the onboard NICs are suddenly enabled.
    This appears to be a bug with the v20.1 BIOS.  I've tried resetting back to factory defaults and clearing the CMOs, to no avail.
    Any ideas?

    Quote from: 87ninefiveone on 26-February-13, 09:34:49
    OP, completely off topic, but at the risk of being so...
    You've got pretty much the same basic system I do. Are you able to OC with your 2600K on that BIOS? I'm running v20.0 and all options to OC are unavailable or AUTO only.
    Yes, I am able to overclock my 2600K with the v20.1 BIOS.  I'm not exactly thrilled with it, though.  In addition to the NIC issue I'm having issues with my sound card as well.  When I play games my friends complain of buzzing noises when using VOIP, which are coming from me.  I never had that issue before v20.1.
    Quote from: Froggy Gremlin on 26-February-13, 17:31:14
    This is one of the rare boards that can be crossflashed using a Z68A-GD80(G3) UEFI/BIOS successfully. This Beta I have linked is outstanding. Further down in the Beta thread, there is also the final release J22 which I have not tried and most likely won't.
    Really?  I may try that BIOS since I'm not very happy with v20.1.
    UPDATE: I flashed to the G3 BIOS v19.2 and the NICs still are enabled when coming out of sleep.  I'm going to test to see if the sound issue still occurs.  I'm not hopeful at this point.
    UPDATE 2: The G3 BIOS v19.2 is no better, unfortunately.  I was able to duplicate the sound issue for the first time and hear what my friends have been complaining about.  When the system has to work there is a "buzzing" noise that is transmitted over the VOIP connection - it sounds like a fly buzzing around.  This happens with the Steam client - I'm going to try Skype now.
    UPDATE 3: Skype is even worse.  The buzzing is continuous whenever I'm in a game.  Is a rollback to v17.5 possible at this point?

  • Z68A-GD80 DVI Port Woes

    I've been having problems (like many others) getting the on board DVI port to work. I've done some testing and here is what I've found.
    My monitor is an ASUS VE247H.
    A direct connection between the DVI port of the mainboard and my monitor results in no output. Monitor gives a "no signal" message. A single link or dual link DVI cable yields the same result. There is no difference between the two.
    A DVI to HDMI adapter connected to the HDMI input of the monitor works.
    A DVI to VGA adapter connected to the VGA input of the monitor works.
    An HDMI to HDMI connection from mainboard to monitor also works.
    Monitor worked with my previous PC connected via DVI. Monitor also works with Z68A-GD80 and a discrete card connected via DVI. That should rule out the monitor being the issue.
    At this point I figured the DVI port was just faulty. I have already received a call from MSI, after discussing my DVI problems in a Newegg review, and was instructed to RMA the board back to Newegg for a replacement. Before taking everything apart, I decided to try the only other "monitor" available to me with a DVI input, my Samsung DLP TV (model#HLP4663WX/XAA). So I directly connected the mainboard to the TV (DVI to DVI), with a single link DVI cable and amazingly, that worked.
    This leads me to believe there is definitely some issue with the way the BIOS handles communication to/from the monitor, and not just a faulty DVI socket.
    Another observation I've made, the same monitor is detected differently depending on what interface is being used. For instance, when I connect via HDMI, the Intel Graphics and Media Control Panel shows my display as "Digital Television VE247".
    If I connect with VGA, the display shows up as "Monitor VE247".
    Hopefully this is of some use to MSI. We really need these port issues fixed.

    Quote from: owcraftsman on 11-June-11, 00:40:06
    Have you tried a HDMI connection with the Asus VE247H? The reason I ask is the DVI-D connection "D" meaning Dual with that monitor may not be compatible with the Single link out put of the motherboard. You would think it's backward compatible but maybe not. I hope this helps you avoid an RMA GL
    Yes, I tried every connection I could to the monitor. Straight HDMI from board to display worked. Using the DVI port on the board and some adapters, DVI -> HDMI (worked), DVI -> VGA (worked), DVI -> DVI (doesn't work).
    And FYI, in DVI-D, the "D" is for DIGITAL not dual. The mainboard has a DVI-I port, the "I" meaning integrated. It supports both digital (DVI) and analog (VGA) connections from the same port.
    Quote from: HU16E on 11-June-11, 02:34:35
    Not really sure if this may be a possible factor or not, our board HDMI port is compliant v1.4, maybe an issue with the backwards compatibility with v1.3 devices & cables? After everyone contacts & opens a ticket with MSI Tech Support, please be sure to post their response.
    AFAIK, the monitor is HDMI v1.3 compliant, the cable I'm using definitely is. I have no problems with an HDMI connection though. Either straight HDMI from board to monitor, or DVI port on board -> DVI to HDMI adapter -> HDMI cable to monitor. I've contacted support with my results thus far and linked them to this thread as well. Their reply "Ok, thank you for the update. I will look further into this and update you as further information becomes available."
    I've RMA'd the board back to newegg for a replacement and will repeat this process when I get it back (probably another week). I even went as far as to try one of the beta BIOSes before RMAing, no improvement there.

  • Z68A-GD80 Memory Choices

    I've got an MSI Z68A-GD80 board and an i7 2600k that I plan on running but I'd also like to run 16GB of RAM and I'm having trouble finding it in a kit. I did find this Corsair Vengeance Blu 16 GB PC3-12800 1600mHz DDR3 240-Pin SDRAM Dual Channel Memory Kit for Intel and AMD Platforms CMZ16GX3M4A1600C9B and was wondering if anyone has used this particular kit or is there another option?

    Another update that's not so good. Everything was running fine until yesterday late in the afternoon. I had been messing around with an RC Flight training program for about an hour. Everything was still humming right along so I was scrounging around the web when I got the hated BSOD and it shut down my entire system. I figured okay no problem just power it back up and things would be fine. It didn't work that way, now it was trying to start but like many it just kept shutting down and coming back on, all it would do is just loop. Having limited use of my hands I had to wait until I could get someone to help me get into the case. I cleared the CMOS but that didn't work, still looping. I had my aide pull a couple pieces of the Corsair Vengeance out dropping it down to 8GB and tried starting it, well that worked it fired right up and went straight to the desktop. The RAM had dropped back to the default settings so I went back and enabled the XMP profile and with just the two 4GB sticks it started up without any trouble. I then went and added a third stick to see if it would boot and it did but I had stayed away from the dimm slot number 2. As soon as I placed the last stick in and hit the power it went right back to the looping without getting anything at all to show up on my display. So I pulled dimm 2 and dimm 4 out and it booted right up. Then I spent a couple of hours trying each stick in each dimm since I had help to change them. Everytime I put a stick into dimm 2 even by itself it would just go back to the looping. I ended up just using dimm 1 and dimm 3 and it is running now since I'm using it to post this. I have no idea which direction to turn now. I did manage to save the error message that Windows presented me with when I got it running the first time with just dimm 1 and 3 populated.
    Here is what it was telling me:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF900C6A965E8
    BCP2: 0000000000000000
    BCP3: FFFFF9600016325F
    BCP4: 0000000000000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\071711-12292-01.dmp
    C:\Users\Burnard\AppData\Local\Temp\WER-51651-0.sysdata.xml
    I'm not sure what it all means and searching for the files wasn't much help. I did notice one thing, when there are just two sticks installed and the XMP enabled the voltage is running at 1.5 compared to the 1.64 it was at when all the dimms were populated and working normally. Now I'm left scratching my head, is the board bad, or my PSU an 850w Corsair unit not getting me enough juice, or my CPU an i7 2600k messed up in some way or bad memory.

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