Zen Stone not work

So I went out and bought a Zen Stone GB mp3 player today. Upon hooking it up to the computer, it was recognized, and it supposedly installed fine. However, it is recognized in Device Manager, but not My computer. Only a removable Disk shows up in My Computer. Also, Creative Media Lite doesnot recognize that the mp3 player is attached, nor does the firmware update program. Any ideas as to what the problem is, and how I can solve it's This seems like a really nice mp3 player. Its a shame its such a pain in the neck to install.

Update: At this point when I plug in the Zen stone, it is recognized, but still only in Device Manager. It does not appear in My Computer, and Creative Media Lite, Windows Media Player, and any other software will still not recognize it. I've tried installing the latest firmware, but it cannot find the Zen Stone either.

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Zen Stone not showing up in device manager

Before you send me to some link... I have hit quite a few?Currently I have been trying to use the Muovo driver; it flashes that it has detected something then it searches for about 2-5 minutes (it does not detect the player) and shuts down?When I use the Zen stone driver I get the Semaphore period timed out message?Yes I down loaded and ran the Recovery driver from Packard Bell....(however there is no questions asked it just runs and thats it)?Using Windows Media 0?Currnetly the zen stone shows up in USB mass storage device(but not on)Sometimes it shows up as recovery class device...but will not be detected??So any ideas?

There is another possible cause - which I found from this board - if you ever had an Iomega driver loaded on your PC e.g. from a Zip dri've, but there are other Iomega drivers around too, this can causes this problem. (Don't ask why............). If you can find a Iomega driver on your PC, you need to delete it. This worked for me - and I had a similar problem to you before I deleted the Zen driver. Honeyrose

Zen Stone not detected by creative media lite or

My Zen Stone has just begun not to detected by creative media lite or WMP. I'm so frustrated as its been working great. I charged it using my plug in charger, and the green light was on, steady, meaning, i think, its fully charged.
But when plugged into the pc its blinking on and off in a red light, meaning I think the battery isn't charged.
What's going on? can anyone help me!

My Micro did that last night. I used WMP beta 2 to transfer some files, just to see how it worked, and now the Creative Media Explorer won't see it. Funny thing is that right about the CME, is the listing with my players name. I can get into my player through that ...reinstalling the CME right now...will let you know the outcome...
That fixed it right up.
I hope that someone from Creative is watching all this mess with firmware/software problems and WMP and sorts it all out when WMP goes gold.Message Edited by zenwerewolf on 09--2006 04:24 PM

Zen Xtra not work

ok, first let me say that until I installed the firmware upgrade, I loved my player!!! NOW I hate it!!! Heck is wont ever work.....
Ok, I installed the firmware upgrade and that is where all the trouble began!!! The player worked but barely and for only about 4 hours, now it wont work at all. the screen lights up for 2-3 seconds and then goes out. It wont work plugged in or not plugged in. when I first got the firmware, nothing would work correctly!! I could no longer use music match to load playlist or music, I finally after 3 hours of playing with it I got some music on it and now I have a $300 paperweight!!!
Anyone else having this problem or have any ideas to fix it's?

Unless the firmware update failed partway through the player should still be working normally, so you might have coincidentally hit some other hardware failure with the player. For starters try working through the advice in the "My Zen is not behaving properly, won't startup, or goes into rescue mode. What should I do?" section of the FAQ.
If you struggle with reloading the firmware you need to make sure your player is being detected, and is appearing correctly in Device Manager. That is it is listed without error and with a driver version.

Zen Micro not working

Yes, I know, loads of other topics with the same problems... Sorry... But I've had my Zen Micro for well over a year now, and it's worked like a dream up until now. Suddenly, this morning, the keypad froze. And the on/off button would not work. I did the usual thing in these situations, removing the battery and putting it back in again. Problem still went on. I tried uploading more music because I was out of ideas as to what else to do. And by the way, I've never updated the firmware in it, or whatever it is you download on to it, because I physically can't (I only have 2 USB ports, my sister broke the two on the front, so I must remove the internet to plug the Zen in). So has anyone else had the same problem? If so, how did you fix it if you did get it fixed?Any help would be much appreciated.

Hi,
I'm trying to repair my friend's zen right now. It appears that your zen has a problem with the power switch. Try taking off the cover and looking at the connections where the power switch connects to the board. My friend's micro power swith broke off and has the same symptoms, hopefully you can just resolder one of the connections and it will work again. If anyone knows where to get another power swith, that would be great cause my friends micro no longer has one...Message Edited by nahatley on -02-200609:02 PM

***Dropped Zen Micro Not Working 100%

I recently dropped my Zen Micro Mp3 player from a height of about 4 Feet. When I turned it back on I found out that the Player was not working correctly. I can only scroll up (no matter what direction I scroll it always moves up). Im not able to use any other options besides "All Tracks" because I cant scroll down to select them. My Volume is always at MAX because I cant lower it. I can still use the Fast-Forward and Re-Wind buttons. The Play/Pause button still works. So do the "Menu" and "Back" buttons. The only problem is the Scroll bar(or button whatever its called). It can tell when im touching it because it shows the volume that its at and it can still scroll (Like I said before,only up). Anyone know how to fix this without having to send it in? I dont have a warranty anymore.

Hmm, thats odd considering i dropped mine over 0 feet onto a concrete floor and it works fine, considering that it beeps every so often. Well, to your problem, have you tried recovering the player by taking the battery out, and turning the power on at the same time you are putting the battery in?

Zen Sleek not working on windows 2

My New Zen sleek is not working on windows 2000. IT says that this product doesn't run on this operating system but in the requierements on the creative website it says that windows 2000 can be used. ANy ideas?. THe only recognization i get is a yellow question mark next to the devices name

*sigh*
The Zen Sleek was originally shipped with 2 versions. One that works with Windows XP systems only which US/Canada consumers got. And one that works with Windows 2000, which other countries such as Europe got. This has since been changed and now all countries worldwide are getting the Windows XP only models. It seems that Marketing and IT didn't communicate properly and now we have some false advertisements going on with the Sleek and the Micro. Both devices are shipping with support for Windows XP right out of the box. Despite what the label says or what the website says of Windows 2000/98/ME support.
You <i>can</i> get it working with Windows 2000, however you need the "Easy CD". If your package did not include such as CD then you cannot get it working under Windows 2000.
I would think that Creative is in for some serious problems if someone finds a good lawyer.

Zen Stone not detected by winxp+

Hi,
I've just bought a Zen Stone and plugged it into my computer in the usb ports at the back. Windows detects the device, and the autoplay menu pops up, but then the autoplay menu disappears and the Zen Stone shuts down (the light stops blinking).
I've looked around for similar problems and have only found incompatibilities with iomega zip dri'ves, however they have never been used on this machine. Has anyone any ideas on how to correct this problem?
Many thanks,
Mark

Mark,
Are you at least able to power on the player now and listen to the music? Try leaving the player connected to the computer for a few hours to charge just in case the battery is depleted.
Jason

Zen sleek not working with vi

I have a Zen sleek, and I have just got myself a new computer with windows vista. How do I get my Zen Sleek to work with vista? This is very frustrating. I have tried downloading the software from the Creative site, but during setup it says that no product can be found. I get this message both with and with my zen sleek connected to my computer.
What to do? Please help.
kind regards
Jacob Skeel Nielsen, Denmark.

OK, your Zen Micro worked with your older computer, correct?
Was your older computer an XP machine or an earlier version of Windows?
As far as I know, XP requires the PlaysForSure firmware to work with your Zen Micro. You need Service Pack 2 and Windows Media Player 0 too.
You can find the drivers, firmware and software that you need by clicking the Support menu on the Creative banner at the top of the page-> Downloads->MP3 Players-> Zen-> Zen Micro, select your language and Operating System and then the drivers, firmware and software that you need.
Be sure to click the <i>Show Details...</i> pop-up for more information and instructions.

Zen Stone not charging + w

After using my zen for about 2 days, i noticed the % of charge according to the player is stuck at 67%. when i unplug my player, i noticed the player seem a little warm to the touch
I reinstalled media lite and used 3 different usb cables on 3 different ports on my computer, still have the same problem
Edit: I just installed an old USB PCI card i had laying around, after installing that. My stone seems to be charging now. Can anyone confirm that charging requires usb and not usb2?Message Edited by shof55 on 06-27-200705:03 PM

Hi
I have the same problem with my ZEN Nano Plus - do you think this download from IOMEGA will work for me too? - I don not think I have understood what Iomega has to do with Creative devices?
Edit: Well - I tried the patch out - didn't work though - *sigh*
It used to work ok, but the last time I wanted to connect and add some tracks to the player I couldn't connect and I finally had to try to install the firmware, which to my surprice did the trick, however now I wanted to add some more tracks and I still can't connect... I really recent the idea of having to reinstall the firmware each time I want to add or remove tracks - also the whole thing is formatted each time - really annoying.
Bonus info: when cable is connected to the player, my optical mouse won't work - perhaps a conflicte there? I have tried all the USB ports with the same result...
If anybody have an idea - it is more than welcome!!Message Edited by lenasl on 06-07-200708:23 PM

Creative Zen V not work

Hello,?I've purchased a Creative Zen V 2 GB, the first time I used it it freezed at "rebuilding library". I could not do anyting, I could not reset it either, so I sent it back. A few weeks later I received the player again, I put some music on and it worked fine. But right now, it is again freezed at "rebuilding library" for?2 days. I had to recharge the battery, but it still isn't working. I tried to reset the player but that doesn't work so I also can't get to the trouble menu. My computer also does not recognize the player anymore. Does anyone else have these kinds of problems? What should I do?

Re-formatting worked for me. Also only transferring wma lossless files has kept my player from freezing. For some reason it would not accept numerous wav or mp3 files using both the Creative software and Windows media player . Two weeks and counting with just loading wma's and no continued freezes. Good luck.

Zen Micro not working, frozen when reboot

I recently purchased a zen micro 5g. For some strange reason my player froze I attempted to shut it off, it did not do it. So I removed the battery put it back in, the creative screen illuminated and was stuck there and makes a weird noise that is soft and can only be heard when I put my ear up to the battery when , I could still not shut it off w/out removing the battery. I did the recovery mode and each option I choose it gets stuck on. So I tried to download a firmware, followed the instructions?and all went well and I connected my device to my computer and it did not recognize it, the creative mediasource doesn't recognize it nor does my computer. But I know the cable works because I can connect it to the player and remove the battery and the screen stays on. This is very frustrating because I bought this recently after losing a Samsung. If no one here has a solution than can someone suggest how to return the product for repair or replacement sich I bought this about 3 weeks ago and it is still under warrentyMessage Edited by nub88 on 07-23-20070:53 PM

Did you download the right plugin for MediaSource? What firmware version are you using?
If you're using the v.xx PDE firmware, make sure you have downloaded and installed the following:
. Creative Zen and Jukebox Driver Upgrade version .30.03
2. Creative MediaSource Player/Organizer 3.30.2
3. Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource
4. Creative Zen Micro Media Explorer Web Update
Install , then connect the player to the PC. Then install 2, 3 and 4 (the player must be connected for 2 to verify you have a Creative product).

Zen Micro not working, neither Recovery M

Hi people,
I had been having problems with my player for more than a year and I left it over. Now i'm trying to make it work
First of all, the player gets stuck in its white screen.
Then, when I go recovery mode, I can't choose any option, and lately it's has been loosing bright also
When I try to connect it to the PC, it's recognized as a Generic usb device, but with malfunctions
The strange thing is that, after trying many many times, I had been able to choose "format" in the RM, but then it was 'formatting' more than any day without any new. Player was not full, neither dropped.
BTW, It's very difficult for me to send it back to Creative since I'm from Argentina. I bought it in Chicago maybe 3 years ago, and it didn't worked more than 6 months
If it's useful, I'm able to read that the FW is v.0.0.58
I'm looking forward to have a solution soon
Regards, zAnteeh

Did you download the right plugin for MediaSource? What firmware version are you using?
If you're using the v.xx PDE firmware, make sure you have downloaded and installed the following:
. Creative Zen and Jukebox Driver Upgrade version .30.03
2. Creative MediaSource Player/Organizer 3.30.2
3. Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource
4. Creative Zen Micro Media Explorer Web Update
Install , then connect the player to the PC. Then install 2, 3 and 4 (the player must be connected for 2 to verify you have a Creative product).

Rosetta Stone not working?

Hello
I just downloaded Rosetta Stone and installed it. However, whenever I open it up it asks me to update it and I do. It then says it will restart itself but it only shuts down and does not reopen. If I click it to reopen it manually it just asks me to install the same update again and it's like one big loop. Please help!
Thanks
James

Contact the publisher of Rosetta Stone. http://www.rosettastone.com/contact

My creative Zen 20gb not work

Hi
I have got Zen touch 20gb.
Once I was adding new music to my player. Suddenly a little window shows up with text that everydoby knows 'serious problem has occured'. Since then my player stopped working.
I can't turn it back on!!!!
Did somebody have this kind of problem ? What should I do ?
I'm god **bleep** pissed!!
pls help

same problem here, all these players are junk. had the same problem with a Dell DJ 5.
this thing is locked up tighter than a drum. cant turn it off and cant turn it on. stuck on the last song it tried to play. did the reset thing with every combination i could figure with no luck.
i have contacted support and am awaiting an answer. this should be fun. at least dell got right on the problem and sent me another DJ

Zen Stone not work

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