Zen Touch freezing when trying to connect to USB 2.0 Help plea

I have a strange problem with my Creative Zen Touch 20GB. It freezes everytime when I try to connect it to my USB2.0 controller PCI card. After that I have to disconnect the player and push the reset-button. On my USB . onboard-controller the player works fine, but it's not a problem with the PCI-Card I guess, because any other device like USB2.0 external hard dri'ves and USB-sticks work fine with it.
I have Windows 98 SE installed on my computer.
Can anyone help me out with that problem please?

i had the same problem. drove me nuts............for 6 months. then I got crazy and tried sanding the usb plug ( the male end that fits into player itself. ...............Botabing.....it worked , stays connected now.
May work for you too! oh I used 400 grit sand paper

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i had the same problem. drove me nuts............for 6 months. then I got crazy and tried sanding the usb plug ( the male end that fits into player itself. ...............Botabing.....it worked , stays connected now.
May work for you too! oh I used 400 grit sand paper

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