Zip+4 is blank when tested under addrtest.exe

Question

HI
I am looking at retriving zip4  and started with addrtest.exe which comes with the install. But it always returns me blank for  zip4
here are two exmaples i tested with
Executing Addrtest to demonstrate the ACE Library
Enter Zip+4 directory (path & filename)         > c:\pw\dirs\zip4us.dir
Enter Reverse Zip+4 directory (path & filename) > c:\pw\dirs\revzip4.dir
Enter ZCF directory (path & filename)           > c:\pw\dirs\zcf10.dir
Enter City directory (path & filename)          > c:\pw\dirs\city10.dir
Enter ELOT directory(path & filename) or blank to ignore >
Enter Zip+4 SHS directory (path & filename)     > c:\pw\dirs\zip4us.shs
Enter Reverse Soundex directory (path & filename) or blank to ignore >
Enter EWS directory (path & filename) or blank to ignore >
Enter RDI directory (path only) or blank to ignore       >
Enter DPV directory (path only) or blank to ignore       >
Enter LACSLink directory (path only) or blank to ignore >
ACE Certification Version: 8.00.01.M
Assign City By LL Index [Y/N]       : Y
Convert City Placenames [Y/N]       : Y
Convert to Alias Record [Y/N]       : N
Standardize Address      [Y/N]      : Y
Standardize City/State   [Y/N]      : Y
Standardize [S]trict or [L]oose     : S
Standardize Unassigned Address [Y/N]: Y
Combine Address/Lastline [Y/N]      : N
Swap Address [T]op/<b>ot/[N]one     : N
Preserve Dual Address Order [Y/N]   : N
Dual [S]treet/[M]ailing/[P]os       : M
Append PMB to Address [Y/N]         : Y
Display Suggestion Lists [Y/N]      : Y
Consolidate Suggestions [1/2/N] : N
Filter by Range [Y/N]          : Y
Select a Format: [1] Discrete [2] Hybrid [3] Multiline >1
Discrete Address Mode Selected
Enter Address > 11 w main st
Enter City > pawling
Enter State > by
Enter ZIP > 12564
Enter ZIP4 >
0  -           1          5|       STE|
Enter index: 0
Enter a secondary range: 1
ADDRESS FOUND
SWAP LINES COMPARISON
:11 w main st                   : 11 W Main St Ste 1
:pawling                        : Pawling
:by                             : NY
:12564                          : 12564
FIRM LINE -
URB LINE  -
ADDR LINE - 11 W Main St Ste 1
LAST LINE - Pawling NY  12564
Component List
RANGE    - 11                             ZIP       - 12564
PREDIR   - W                              ZIP4      -
PNAME    - Main                           CART      - C001
POSTDIR  -                                DPBC      -
SUFFIX   - St                             CNTY      - 027
UNIT     - Ste                            LACS      - F
SRANGE   - 1                              PMB       -
CITYPLCE - Pawling                        CITYPREF  - Pawling
CITY     - Pawling                        STATE     - NY
URB      -                                LOT       -
ERRCODE  - E601                           LOT ORDER -
STATUS   - S60000                         EWS MATCH -
RDI STAT -                                DPV STAT  -
DPV CMRA -                                LACSLink INDICATOR -
LACSLink RETURN CODE -
Process another address [Y/N]: Y
Change Options          [Y/N]:
Change Address Format   [Y/N]:
Discrete Address Mode Selected
Enter Address > 100 shceltor RD
Enter City > Lincolnshire
Enter State > IL
Enter ZIP > 60069
Enter ZIP4 >
0  -         100        123| |SCHELTER|RD|| |60069|B
Enter index: 0
0  -                       |          |QUILL CORPORATION
1  -                       |          |QQUILL
Enter index: 1
ADDRESS FOUND
SWAP LINES COMPARISON
:100 shceltor RD                : 100 Schelter Rd
:Lincolnshire                   : Lincolnshire
:IL                             : IL
:60069                          : 60069
FIRM LINE - Qquill
URB LINE  -
ADDR LINE - 100 Schelter Rd
LAST LINE - Lincolnshire IL  60069
Component List
RANGE    - 100                            ZIP       - 60069
PREDIR   -                                ZIP4      -
PNAME    - Schelter                       CART      - R004
POSTDIR  -                                DPBC      -
SUFFIX   - Rd                             CNTY      - 097
UNIT     -                                LACS      - F
SRANGE   -                                PMB       -
CITYPLCE - Lincolnshire                   CITYPREF  - Lincolnshire
CITY     - Lincolnshire                   STATE     - IL
URB      -                                LOT       -
ERRCODE  - E601                           LOT ORDER -
STATUS   - S08000                         EWS MATCH -
RDI STAT -                                DPV STAT  -
DPV CMRA -                                LACSLink INDICATOR -
LACSLink RETURN CODE -
Process another address [Y/N]:

Answer 1

Hi Dran.
if I understand you in the right way, then you have a standard function without user modifications and its working on dev but not on quality. And you are in an upgrade project. The following reasons may cause this:
a missing workbench transport
a missing customizing tranport
a wrong transport order sequence to quality system
import errors for transport requests into qulaity system
not all SAP components are in the same support package level in dev and quality system
You should check components of module pool SAPMQEVA (module pool itself,all includes MQEVA*, all dynpros in SE51 and all GUI statis in SE51) to have the same version in both development and quality system.
Regards,
Klaus