Are BT Aware of the measures sky are prepared to t...

Now im sure there might be grounds for a complaint on BT's part, but are they aware of the picture SKy are painting on their "Accounts cancellation" line of their service?
I cancelled my sky account a few days ago and after having to endure a 20 minute phone call while the person on the end (desperately) tried to keep me with sky, the following was mentioned which are just untrue.
Firstly they mentioned I wouldnt get any programs that I watch at the moment such as Kids, LOST (finished), 24 etc... when I stated I could get them (while an older series) they stated how this was not true. THey also didnt seem to be able to grasp that 80% of what we watched was on Freeview channels (hence why we want to stop sky!)
The icing on the cake was that I would not get certain channels, now as I stated to them BT Vision is not that sort of TV, something they couldnt understand.. lol
To top it all, the person then stated, I would loose the ability to record my TV programs if I got BT Vision, now you and I all know, BT Vision "is" a pvr which allows recording of Ondemand and Freeview content. It was at this point I threatend to report them for lieing and misselling.
there must be something BT can do about this, as I am sure its encouraging (misinformed) people already set on leaving sky to think twice and remain with them..

I agree and I am about to ditch sky as I have had nothing but trouble with them. For Years and years they have took my money and there has been no real alternative to sky. Here are a couple of reasons for me wanting to go elsewhere. I even have BT vision and sky at the same time at the moment.
They sent me a flyer offering multiroom for £5 for a year which all in all is very good. I phoned up and ordered and multiroom was setup (we already had the additional box), I confirmed that it was £5 a month for the year.
My bill arrived and I was charged £10, quick call to sort this out I thought. Anyway to cut a long story short I was called a liar and told that was not an offer available and anyway there was nothing on my account. I was not happy as I could prove nothing as the flyer had gone
A few weeks later my wife came across it so at my expense and time I photocopied it and set it in, they then gave me 6 months instead of 12 for £5 and no apology which is not a surprise.
I have also been previously without broadband to 4 weeks as I was told my equipment was faulty, every time I called I had to go through their basic checks!!! I've spent 20+ years in electronics and comms (I have a rough idea!!!) Eventually they agreed to get BT out and bill me if it was my end. Surprise, the fault was with their equipment in the exchange!
To top it all I paused the F1 yesterday and went to unpause 15mins in (ok I missed nothing!) and they digibox just reset itself!!! This has happened 8 or 9 times now as well as losing all the programmes when the box gets upset and a full reset is required. Only once or twice a year but what is the point of having a box to record stuff that you need to wipe to get it to work again!!!
Sky are in my opinion don't not see customer service as something that should be even considered as a priority. Have some of the worst technical support I have ever seen (I have to say though that there are a few good ones!) but in general poor to very poor.
So on to BT, I hope that the sky sports package is good as I want this and I'm happy to pay around £20 a month even if it was more than I pay sky. I hope they make a good package for any new HD content in the future as I do like sky's HD just skys arrogant attitude of we have the best and no one is close will hopefully be their downfall as I'm sure lots of people are looking to BT and the likes to provide a real alternative. Now its 50% of the way there but getting better so keep going.
My thoughts!
Glen

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    Hi,
    Create a dimension Hierarchy, with Year >> Month >> Day Levels and
    Next Double click on Year Table LTS >> click on Ocntetnt Tab >> set as Year
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    So now when you select year column then server canknow which LTS to hit and Hits Year LTS.
    Mark If Helpfu/correct
    Thanks.

  • Errors in the OLAP storage engine: An error occurred while processing the indexes for the partition of the measure group of the cube from the database.

    Errors in the OLAP storage engine: An error occurred while processing the indexes for the partition of the measure group of the cube from the database.
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    Hi Md,
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    Regards,
    Charlie Liao
    TechNet Community Support

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