Call list from Campaign

How can you create call list from Campaign for a selected target group ? Can anyone help me in this.

Hi ,
To generate a call list from the campaign all you need to do is to create your campign and then choose the send target group to channel option the call list will get generated. Please refer the campaign execution link for detials
http://help.sap.com/saphelp_crm50/helpdata/en/4e/ac6f422f91c153e10000000a1550b0/frameset.htm
Regards,
Anita

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Calling list from Screen

I am new in the field of SAP ABAP. So please tell me how to "call list from screen 100". please give small prg. for this

see below
This section describes how to switch from screen processing to list processing. It contains a short technical introduction, followed by a recommended procedure.
Switching Between Screen and List Processing
Screen processing always involves a screen sequence that you start either using CALL SCREEN or a transaction code. During screen processing, the ABAP program is controlled by the dialog processor. In the ABAP program, the PBO and PAI modules are executed as they are called from the screen flow logic.
To pass control from the dialog processor to the list processor, you must include the following statement in one of the dialog modules:
LEAVE TO LIST-PROCESSING [AND RETURN TO SCREEN <nnnn>].
You can include this statement in either the PBO or the PAI event. Its effect is to start the list processor and display the basic list after the PAI processing of the current screen. The basic list contains any list output from all PBO and PAI modules that have been executed up to that point.
If detail lists are defined in the corresponding event blocks of the ABAP program (AT LINE-SELECTION, AT USER-COMMAND), user actions on the basic list will lead to the detail list, and further interaction will lead to further list levels.
You can leave list processing in two ways:
By leaving the basic list using the Back, Exit, or Cancel function.
By using the following statement during list processing:
LEAVE LIST-PROCESSING.
In both cases, control returns from the list processor to the dialog processor. Each time this occurs, the entire list system is initialized. Any subsequent list output statements in PBO and PAI modules apply to an empty basic list.
By default, the dialog processor returns to the PBO processing of the screen from which the list processor was called. The optional addition AND RETURN TO SCREEN allows you to specify a different screen in the current screen sequence at whose PBO event you want to resume processing. In particular, the statement
LEAVE TO LIST-PROCESSING AND RETURN TO SCREEN 0.
can be used to end the current screen sequence and return to the point from which it had originally been called.

How to call list from memory after submitting RCS13001

Can anyone help me with this problem? I am submitting RCS13001 and using option exporting list to memory and return. It was successfully displayed the ALV list (which I don't want to see) and return to the caller program. Then when calling function list_from_memory, it short dumped/returned nothing. It seems that nothing is saved in the memory when submitting the program.
So what I want to get now is call RCS13001 and process the data, don't display the ALV report but save it in memory, and then collect the memory for output.
Any help is appreciated and points awarded. Thanks in advance
Regards,
Eric
Code:
        SUBMIT ZRCS13001
          WITH PM_MTNRV INCL v_matnr
          WITH PM_WERKS INCL p_werks
          WITH PM_STLAL INCL p_stlal
          WITH PM_CAPID INCL p_capid
          WITH PM_DATUV INCL p_datuv
          WITH PM_EMENG INCL v_emeng
          EXPORTING LIST TO MEMORY
          AND RETURN.
    CALL FUNCTION 'LIST_FROM_MEMORY'
      TABLES
        LISTOBJECT       = alv_stb
    EXCEPTIONS
      NOT_FOUND        = 1
      OTHERS           = 2

Hi Eric,
Please check Rich's sample code.
report zrich_0003 .
data: begin of listout occurs 0,
      line(1024) type c,
      end of listout.
* Submit the report and export list to memory
submit z_your_report exporting list to memory
            and return.
* Get list from memory and convert to ascii
perform retrieve_list_from_memory tables listout.
loop at listout.
write:/ listout.
endloop.
* RETRIEVE_LIST_FROM_MEMORY
form retrieve_list_from_memory tables reportlines.
data: list like abaplist occurs 0 with header line.
data: txtlines(1024) type c occurs 0 with header line.
clear list. refresh list.
clear reportlines. refresh reportlines.
call function 'LIST_FROM_MEMORY'
       tables
            listobject = list
       exceptions
            not_found = 1
            others     = 2.
check sy-subrc = 0.
call function 'LIST_TO_ASCI'
       tables
            listobject         = list
            listasci           = txtlines
       exceptions
            empty_list         = 1
            list_index_invalid = 2
            others             = 3.
check sy-subrc = 0.
reportlines[] = txtlines[].
call function 'LIST_FREE_MEMORY'.
endform.
Also please check this link for more sample codes.
http://www.sapdevelopment.co.uk/reporting/rep_submit.htm
Regards,
Ferry Lianto
Please reward points if helpful.

Calling List from MIDlet

Hello all,
i have been working on this code and not able to find the solution................
i am trying to call a list class from a MIDlet........however it gives me an error........i have highlighted only the error, i got and the line too...........
MIDLET
import javax.microedition.midlet.*;
import javax.microedition.lcdui.*;
public class ME extends MIDlet {
public void startApp() {
Display display=Display.getDisplay(this);
display.setCurrent(new Listing(this));
public void pauseApp() {
public void destroyApp(boolean unconditional) {
LIST
import javax.microedition.lcdui.Alert;
import javax.microedition.lcdui.AlertType;
import javax.microedition.lcdui.Display;
import javax.microedition.lcdui.Command;
import javax.microedition.lcdui.CommandListener;
import javax.microedition.lcdui.Displayable;
import javax.microedition.lcdui.List;
* To change this template, choose Tools | Templates
* and open the template in the editor.
* @author Hitesh
public class Listing extends List implements CommandListener{
private Display display;
private List list = new List("Menu:", List.IMPLICIT);
private Command exit = new Command("Exit", Command.EXIT, 1);
Alert alert;
MEmidlet;
public Listing(ME midlet) {
super(true); ////////////////////////////////////////////// I'm getting the error here.......saying "Cannot find symbol"
this.midlet=midlet;
list.append("New", null);
list.append("Open", null);
list.addCommand(exit);
list.setCommandListener(this);
throw new UnsupportedOperationException("Not yet implemented");
public void commandAction(Command c, Displayable d) {
if (c == List.SELECT_COMMAND) {
String selection = list.getString(list.getSelectedIndex());
alert = new Alert("Option Selected", selection, null, null);
alert.setTimeout(Alert.FOREVER);
alert.setType(AlertType.INFO);
display.setCurrent(alert);
else if (c == exit)
midlet.notifyDestroyed();
waiting for response......................................

...i gave others as a parameter like.....object and string .....but none worked......I see. You were trying blind shoots. "Try object, try string, try boolean..."
Blind shoots are good strategy. I use it myself and it often works.
But sometimes, this way just stucks. My favorite way to get out in that case is to change blind shoots to another strategy, known as RTFM.
what should be the parameter to pass on here???If you re-read my previous reply, you'll find that words List API make a clickable link.
- If you click this link, it will bring you to documentation page.
-- If you read this documentation, you can find a section called Constructor Summary.
--- If you read this section, you'll see that two words List make clickable links.
---- If you click these links, they will bring you to detailed descriptions on what parameters you can pass on here.
Hope this helps. {color:lightgray} // And if it doesn't, then maybe programming is just not for you? {color}

Call Lists In IC-Web

Hi All,
In CRM_IC , when click on Call Lists on the navigation bar and select the Call from the Call list and go to Identify Account, I dont see the Contact Partners associated with the selected Call.
Can any one help me in displaying the contact partners associated with the call?
Thanks in Advance.
Krish

Thanks for your suggestion.
Our scenario: We create call list from Campaign not through BP call time. However, when i select call from call list and go to identify account, I only see my Sold-Party (Account). I dont see any of the associated Contact Person with that Account in the <i>Result List</i>. But if i try to search for an account in the Identify account, I can see all the assoiciated contact persons. I was wondering, is there any work around to display the contact person information in the identify account tab when we select a Call from Call list?
I appreciate your time and guidance.
Thanks,
Krish

I accidently cleared my phone call list. I need numbers from it. Please help

I accidently cleared my call list from my iphone 4. How can I recover cleared call list.

If you have a recent backup that contains those numbers, you will need to restore your phone from that backup. Otherwise, you cannot recover those numbers.

Campaing management channel telephony automatic call list

Dear Gururs,
On my current project we have integrated SAP CRM 2007 ICI with Genesys.
From the campaign management we are using the channel "Telephony" and a call list is generated. This call list is syncronized with Genesys and in Genesys we are using the Predictive Outbound to call customers.
When the current call is assigned from Genesys to an agent in IC WebClient I'm receiving the call list id in CAD (as SAP_CALL_ID). This ID is not used by the Interaction Center to identify the call list (I need it because I have a script assigned to the call list from the campaign).
Do I miss some configuration ?
Thanks a lot,
Valentin

Hi,
I had a different thread were I have found the solution and the correct understanding for this functionality.
[You can access it here ...|CRM 2007 - Automated call lists;
BR,
Valentin

National do-not-call-list with UCCX

Hi,
Is it possible to program the UCCX to block automatically number appears in a "do not call list" from the contact campaign list ? I have found some way do to that with ICM but not with UCCX.
Thanks,

No, the documentation specifically states, that you need to do this before uploading the contacts.

Call list: no calls to select

Hi experts,
I have created a call list from a target group with 8 BP´s, and then I have assigned it to a IC Agent.
In WebClient, with the IC Agent Rol, I go to call list, and it appears corretly, but when i click in "show calls" button, it shows no calls to select. I have checked my call list at GUI, and the 8 calls have the Ready status. Anybody knows why don´t appears in WebClient to select?
Thanks in advance,
Paco.

Hi,
now, appears the calls, and the problem exposed before was fixed. But if calls was created from a campaign, when i try to access to the campaign clicking the "show campaign" button, it have no effects.
Anybody can help me?
Thanks in advance,
Paco.
Edited by: frgarcia on Jun 26, 2009 1:26 PM

Call list: calling hours not taken into consideration

Hi Gurus,
I have a question. We are using CRM 7.0 EHP1, and especially marketing functionality.
We are generating call lists from a marketing campaign. What we see is that the customer calling hours are not taken into consideration when creating the call list.
However, if we create the call list the "old-fashioned" way (using CRMD_CALL_LIST), we have the option "scheduling... based on calling hours".
How can I achieve that calling hours are also considered when creating the call list from the campaign?
Is there a customizing setting, or do I need to activate a BAdi?
thanks.
regards,
Wim Olieman

Also, keep in mind that MRP calculates availability of inspection stock in two ways.
Before an inspection lot is created, (i.e. a purchase order or production order is out there and planned already, MRP uses the expected GR date plus the Avg. GR days on the main QM view for the material to determine the availability date.
Once the inspection lot is created however, MRP uses the end date of the inspection lot which is the lot creation date plus the avg insp. duration in the inspection type setup in the material master. This can result in some minor differences if you aren't careful in setting your various fields in the material master.
If a material is going to reside in QI for an extended time, the lab should use QA02 to modify the end date of the inspection lot.
FF

Export Call List to Spred Sheet

Hi,
How to Generate Call list Through campaigns and How to Export generated call list data to Spread sheet
Thanks & Regards
kishor kumar

Hi Dipesh,
I am able to see the Call list tcode CRMD_TM_CLDIST,which is generated from Campaign.But i am trying to activate call list it is showing message
The action activate could not be performed on some of the items
So i am not able to activate call list.
Can u suggest me How to Activate Call list which generated from campaigns
Thanks & Regards
Kishor Kumar

How to enhance call list to show entire list

Hi
In SAP standard, only calls witihin the maintained calling hours are displayed in web-ui.
For example: If the call list is generated for all customers to be called on tuesday, then customer A will show up 9AM if the calling hours are maintained beteween 9AM-11AM.
We would like to enhance this functionlity to show the entire call list from the beginning.
Does someone has experience of this and know how to do that?
BR
Johan

Hi,
In component/view CRMCMP_CLM/ClmCallListDetails you must change DO_PREPARE_OUTPUT method.
from
lr_Calls = lr_Call_List->get_Related_Entities( iv_Relation_Name = CL_CRM_APPL_INTLAY_CL=>Co_Rn_Active_Calls iv_Mode = CL_CRM_BOL_ENTITY=>BYPASSING_BUFFER ).
to
lr_Calls = lr_Call_List->get_Related_Entities( iv_Relation_Name = 'Calls' iv_Mode = CL_CRM_BOL_ENTITY=>BYPASSING_BUFFER ).
Hope this helps!
Best regards,
Caíque Escaler

Call list management - urgent

Hi,
I need to generate a call list using campaigns and assign the call list to a number of agents.
Does creating a campaign with communicaiton medium "telephone" generate a call list or a call list has to be generated manually using the target group created in the campaign? moreover, if the list was automatically generated using campaigns, who is authorized to access and distribute this call list? Is it the person who was made responsible for the campaign or the IC Manager?
Second question, how is it possible to divide a generated call list and distribute it to different agents?
Deserving points shall be rewarded , Best regards,
Jacob.

Hi Jacob,
1. The IC manager will be authorized for the generated call list through call list management.
2. The generated call list has to be assigned to Organizational Structure, It will appear in the IC WebClient for the agent.
The IC Manager or Manager assign a call list to the agents through portal.
3. Agents can select the call list that they would like to work on.
Hope It helps.
Regards,
Johnny.

Products are not showing in Call list

Hi
I executed campaign with communication medium phone and generated call list.in campaign i massaigned product.But in generated call list i am not able to see the products which is maintained in campaign.
i think i missed some setting.can any one suggest how to bring products to call list through campaign execution
Thanks & Regards
kishor kumar

Hi Kishore,
There are 2 points:
1. I have created a campaign for opportunity with products. Result - Opportunity created without products.
2. I understand that we cannot create campaign or campaign element to trigger Opportunity directly, but only allowed to cretae Lead, Sales order. Some of our experts confirmed the same In this forum.
In this case, as per point 1, I dont know how it allowed to create an oppt thru campaign.
Any thoughts.
Edited by: Kalees on Mar 31, 2010 12:11 PM

Hub 2.1 Call Lists

My hub phone shows I have 9 missed calls but when I go to view them it says my call lists are empty. I get the same if I choose the call lists from the menu. Any idea how I get my call lists back ? thanks
payday loan

Welcome to the forum. AFAIK new customers are not offered BBT talk. The hub you mention will work, you would need to request a BBT talk number. I'd be interested to learn if they give you one.
AQ.
"Welcome to Royston Vasey - You'll never leave."

Call list from Campaign

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