Can't create a5 documents

Hello,
a user with non admin rights trying to convert an a5 word 2003 document to a5 pdf with adobe acrobat 3d 8
When he creates the pdf with the adobe printer from word, the document is converted as a4.
So we found out that in the adobe printer settings the default is a4 and there is no a5. As the user doesn't have the admin rights he can't create a custom a5 form.
But when I try to create pdf by saving the word document and right clicking and choosing convert to pdf, it's working as it's not converted with the adobe printer (it seems)
When the user tries to convert by right clicking the document and choosing convert to pdf or from word's convert to pdf menu etc.. it's converted via the printer driver so the output is A4. Is there a way to tell adobe not to use printer if it's not exclusively selected from the menu. Or how can we resolve that without creating a custom form
Thank you

hello,
they can create an a5 document from word 2003.
we can with local admin rgihts I think create an a5 pdf file from this document. But the user can't.
We have to user free pdf converters to let user to create a5 pdf.
Thank you

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