Email Setup Question

I've been able to set up my personal email account.
When mail arrives, it appears under the icon for that account and the mail box icon. Is it possible to have it appear only under the account icon?

this is by design. no it will show up in both folders
Click on KUDOS to appreciate our efforts and mark the thread RESOLVED if your issue is resolved.

Similar Messages

How can I reduce the amount of user prompts for Email setup in Apple Configurator?

I am working on deploying profiles via Apple's new Apple Configurator which allows me to install apps and settings exactly how I want them. My question pertains to the email setup where anything left blank in the payload gets prompted on the device for user input. Is there anyway to have the user only enter in their user name and password once and use that for the SMTP outgoing settings as well? I'd like to reduce the user interaction to a minimal.Currently they enter in their full name, email address, user name for incoming, password for incoming, and then user name AGAIN for outgoing (I checked the box for 'Outgoing password same as incoming'). Is there anyway to retain the username and avoid having the user enter it in twice?
If not, I can make do with how it is, but was rather curious if this is possible. Any help would be greatly appreciated.

I'll try this again starting it as new, but when I restored it before (after deleting all the apps and music off it) it didn't help. Thanks for the suggestion!

Using my work email setup on my iPhone 5 I am unable to send the email on my own hotmail account. Please help !!

Using my work email setup on my iPhone 5 I am able to send emails to all my colleagues on same network but I am unable to send the email on my own hotmail account. Please help !!
I have setup email using POP settings.

Okay, so you are sending mail from a work account on the iPhone 5, however if you try to send it to your hotmail or gmail accounts from the same work account, they are not received on the hotmail or gmail account? Is that correct?
YES - (The message is shown as delivered as its moved to sent folder)
Then secondly, if you attempt to send mail to anyone from the hotmail or gmail accounts on the phone to anyone at all, they show sent but never arrive. Is that correct?
NO - I dont have any hotmail/gmail account setup on my phone. Its a new work phone and I only have work email account setup on the phone. I was just trying to send a test email to my hotmail and gmail account but failed to receive those using my work email account on iphone 5.
I have tried receiving email on my work account on iphone, sent from my hotmail account (using web) and received it.
Incoming is all fine and I am able to receive emails from all sources but outgoing is only sucessful if I send it to anyone using my company's email account.
Sorry if my question wasn't clear earlier. I really need to fix this..
Best regards,

N8 imap email setup

How to make subfolders under in-box on a N8. Further, how to autosort incoming email to these subfolders. I have two email accounts. The work email set up under exchange got copied to the phone with subfolders, so this is a question concerning my private email setup. I use a mac at home, and it might be that the subfolder structure would have been copied to the phone if I had connected to an outlook account.

Hi,
I guess there is no solution at the moment (please prove me wrong...). It seems that parts of the old Nokia email client are missing in the new N8 client. As far I understand the problem this was planed as a "feature" of the new client, because the client try to recognice folders by itself.
How ever - unfortunatly this automatic is in fact it is a big drawback because the function to subscribe folder is now missing and implementation of the search function is realy poor implemeted.
This means if a IMAP folder is any where else then in the root tree the client is not able to find it and in the moment there is no way to set the path manualy - as it was possible with the client.
This means e.g. for german T-Online/T-Mobile customers that the client will not work for them with folders until Nokia supply a fix.
I feel that Nokia should change that realy fast - because T-Mobile is this is germans mayor mobile network operator and I'm onestly speeking realy disapointed about fact that they come out with a new email client that is not compartibel with a mayor network operator.
cu
DXB

Email setup woes

I've had my original iPhone for almost 2 years now and the email has always worked fine. I recently changed the settings on my desktop PC Outlook 2007 email accounts to IMAP but didn't like it so I reverted back to POP3. I changed my iPhone email settings during the process and had a hard time getting it back to normal.
My POP accounts on my PC are working fine.
Incoming server: mail.mydomain.com / Port 110
Outgoing server: mail.mydomain.com / Port 26
SSL: Off on all
I have the settings above setup exactly on my iPhone but have a few problems/questions about my iPhone email setup:
1) The bottom of the email screen ALWAYS says, "Updated 8/8/09 9:00 AM - *1 Unsent Message*". I can't find any unsent messages anywhere but that darn message ALWAYS appears. I can't get rid of it.
2) This one is strange... One of my outgoing SMTP servers is: "AT&T Server". I have it turned off and cannot delete or edit it. The Host name is "cwmx.com" a Chinese/Japanese website. Looks odd to me.
3) Since I am going to use POP3 what is the best setting for deleted messages:
-Never
-Afer one day
-After one week, or
-After one month?
4) Per #3 above what about my desktop PC Outlook 2007 account settings email 'Delivery Options'. What is best:
- Leave a copy of the messages on the server
- Remove after XX days
- Remove from server when deleted from 'Deleted Items'
Any help is appreciated.

it could be the software as i had that same problem, but needed to exchange the phone because of other problems in addition to that.you may need to set up BES if you haven't already.

Email setup invalid? help!

so i just recieved a new bb 9360 from O2 as my other was unrepairable. been trying to setup my hotmail account to my phone and everytime i type in my email address and password in the email setup i get the message "invalid email address or password. please verify your email address. if error still persists contact hotmail.com" . i have tried my gmail account on my phone and it works fine just hotmail im having problems. anyone know a solution to this?

Hey Maggie20,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
There was an issue adding Hotmail email accounts. This issue should now be resolved. Are you still having trouble?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

BlackBerry Storm 2 9550 Email setup problem

I have a Tmobile BlackBerry curve 3g originally with a BlackBerry plan (BIS) that has an email, internet, and blackberry messenger working perfectly. My question is, I would like to use my older Blackberry Storm 2 9550 (unlocked) with my present Tmobile BlackBerry plan. However, after the "device change" I could not move my emails perfectly as I would get errors setting up on Storm although I was able to have internet access, use bbm and gps under EDGE signal.
To fully understand the problem, I tried doing the same procedure onto my other unlocked Bold 9650 device and was able to move and synchronize emails, together with internet access, gps and bbm. I just do not understand why I could not move my emails onto Storm 9550 just like on the Bold 9650 which are basically the same unlocked CDMA phone.
I have done the following:
-back up and restore (everything including service books from the present curve 3g to storm2)
-have done "register now" on host routing table on storm 2
-checked service books on storm2 and able to find "Email [CMIME]
-email setup would result to "The application has encountered an error and cannot continue"
-TCP/IP APN setting set to: epc.tmobile.com
-Storm 9550 has v5.0.0.1015 (Bundle 1656, Platform 4.2.0.442
If you could please help me step by step I would really appreciate it. Thanks
Marc

Hello marc1075 and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue with your Email setup application.
Backup your device and do a security wipe (click here) and before any data is restored, click on Email settings. Does the same error occur?
Could you send me a private message with the PIN? I can investigate further for you.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Can't get emails setup.

The 9720' keeps stating activation request failed. I don't have a business account and yet I only get given an enterprise activation screen for email setup. Help

Hi and Welcome to the Community!
To use the proprietary BB services (including Push email capability, BBM, etc.), you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a Push-email enabled BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), your BB-proprietary services will function (e.g., you will have Personal/Internet Email added to the email setup wizard, your BBM will function, etc).
With hundreds of carriers in the world, each with dozens of different data plans, it's impossible to tell you specifically what any service plan might actually provide. Only the carriers can answer that question. The best thing to do is to decide what services you desire, and then talk to your carrier about obtaining (from them) a data plan that enables what you desire.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problem at email setup

Hi,
I tried to setup my personal email on my BB torch 9810, found only one option for enterprise email, entered option and email management , received message as (unable to open email setup application. contact your wireless service provider)
I ask your help
thanks in advance

Hi and Welcome to the Community!
To use the proprietary BB services (including personal Push email capability, BBM, etc.), you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them (Zain, according to your profile information) for assistance. Once you have a Push-email enabled BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), your BB-proprietary services will function (e.g., you will have Personal/Internet Email added to the email setup wizard, your BBM will function, etc).
With hundreds of carriers in the world, each with dozens of different data plans, it's impossible to tell you specifically what any service plan might actually provide. Only the carriers can answer that question. The best thing to do is to decide what services you desire, and then talk to your carrier about obtaining (from them) a data plan that enables what you desire.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Email Setup Prompt

Every now and then, my X6 would ask "Allow application to use network to send or receive data?". When I click Yes, it will bring me to Email Setup.
How do I stop this whole procedure from happening again and again?
I have seen the same question posted for other Nokia phones, but the specific instruction does not apply to the X6.
Please help. Thanks in advance.
Solved!
Go to Solution.

Delete/Uninstall e-mail client if you don't want to use it.
Menu>apps folder>options> organize > "single tap "e-mail sett" >options>remove.
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
Current Phones: Nokia N9, iPhone 4

Email setup solution required please?

Hi, new to blackberry and done a silly thing when setting the phone up, pressed I want to use a work email with a blackberry Enterprise Server. Ok, I admit it, I am an **bleep**, but the question is how can I reset this email setup please. Any help would be gratefully recieved.
Many thanks.

Well, even if you did press that you were on a Enterprise server, and you are not, nothing should have happened since you can't be activated on one.
You need the Personal Email Setup option icon, do you have that?
Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as addtional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier an inquire about having the BlackBerry Data Plan added to your account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Password RESET for accessing BB email setup

Hi there, I have lost a password for accessing setting up email , I need to reset it please what happened I have found this opt on BB email setup to connect to a PC to setup email rather than a handset, I said OK, I set up a user word and password, now I forgot the password, which means I can't enter setup for my email on the handset I need urgent help please Warmly, Michael PS my email: <removed>
MOD EDIT: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

Hi and Welcome to the Community!
I cannot tell for sure from your description which of these applies to you...
If this is your independent BIS (BlackBerry Internet Service) credentials, then you simply need to ring up your mobile service provider as they manage your BIS account for you.
But, if your provider has merged (as they all are doing) your BIS credentials into your BlackBerry ID account, then your challenge is greater. Start first with these please:
KB28685 How to reset the BlackBerry ID password using the password recovery question
KB24157 BlackBerry ID lockout behavior
KB32111 "The link is no longer valid." is encountered when attempting to reset a BlackBerry ID password
KB26361 How to change or reset the BlackBerry ID password
KB28111 Unable to reset BlackBerry ID password when using a BlackBerry hosted email address
KB28232 BlackBerry ID reset email is not being delivered to the associated mailbox
If you have forgotten your BB ID credentials AND have non-BB access (e.g., Outlook, webmail, etc.) to the email account that is currently configured to your BB ID account, then those instructions should allow you to recover access to your BB ID account, even without the password or recovery question (please read them all carefully to find the section that applies to you).
As a last automated resort, and only if you have the original email you received when you originally created your BBID (it cannot be regenerated), then it should contain a link to actually now destroy your BBID. Then, you create a new BBID, but using the exact same credentials (username, email address), and it is supposed to relink all of your prior BBWorld records (purchases, downloads) and allow you to continue on.
However, if you do not have access to that email account, or if you never properly validated your BBID account, then your challenge is much greater, and you have a choice to make depending on your circumstances:
If you have no AppWorld records, BBM Contacts, etc. that you require to retain (e.g., purchase records for apps), then simply abandon the BB ID and create a new one. To do so, however, does require a device WIPE:
KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
But, if you do have AppWorld records, BBM Contacts, etc. that you must keep, then you require human intervention. To receive that, you must ring up your mobile service provider and convince them to escalate your case up to BlackBerry. Further, you must convince BlackBerry to provide you with a solution -- which likely will either be resetting your current BB ID so that you can again access it or having you create a new BBID and they will manually move your purchase records over. Note that I have no idea if they will be willing to do this, but there is no other way that I know of to retain your prior AppWorld purchase records.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Email Setup Application Does Not Work After Update

I seem to be having the same problem as others with the email setup application.
When I updated my Blackberry to the new OS6, I went to my email setup and it said "looking for updates"
It finds a new update from my already installed email setup app 6.0.0 to the new 6.11.0419.0755.
When I click "download" it says replace existing version? I click "yes"
The it says: "com.rim.bis.client" contains a different version of module "net_rim_bis_client" which is also used by email setup application. If you proceed, "email setup application" may cease to function properly. proceed?
If I click "yes proceed" it crashes my blackberry and it will not reboot and I have to do a complete hard reboot, wipe the device and reload everything from my backup on blackberry desktop.
If I click "no" not to proceed, I cannot open the email setup application.
I have tried downgrading to version 5 of the OS, I have rebooted with a battery pull, crashed my blackberry twice and spent hours reloading all my applications and systems. I am at the end of my rope, and I don't know what else to do?!
If there was a way to turn off the automatic search for updates on my device under the setup and email settings, i think I would be able to set it up in the older version 6.0.0
HELP.

yep same problem here
i had this problem and got a replacement handset.
i have had to do an update and got the same issue yet again.
The funny thing is, is when i got my new handset i had to run the email setup application and it worked fine.
now its failed and i have to boot in safe mode and wipe etc.
Will someone sort this out???!! O2, Blackberry whoever. Shambles!

Email Setup application is not working on my device Blackberry Curve 9320

Dear Sir/Madam: I am unable to set up email using Email Setup application on my device. However I can setup my email accounts through the mobile service provider's web portal. Every time I try to setup emails from my device using "Emails Setup" option, I get the message "Your device encountered a problem with this application's server". Looking forward to your kind response Thanks Nini

Hi and Welcome to the Community!
Here is a KB that discusses that error:
Article ID: KB32866 Error "Your device had a problem connecting to the server" is displayed when attempting to integrate an email account in the Email Setup application
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Help please - Bricked Phone - Now no email setup or app installation possible!

Hello,
I'm new here and I've searched your posts looking for a solution to my problem but nothing seems to work.
My phone (curve 8520) was bricked/nuked and I fixed it following these instructions http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry.
All went well except for the fact that I lost the email setup icon on my phone.
I tried using this link http://www.mobileemail.vodafone.pt/ but they tell me I have to use my phone to do it. When I try it using my phone it won't let me and I receive a message telling me that I need to contact my network provider.
After this I tried a security wipe. Nothing.
Today I tried installing facebook and got this message "Download Failed 907 Invalid COD"
After that I tried following these steps http://supportforums.blackberry.com/t5/BlackBerry-Bold/Done-a-Security-Wipe-and-now-can-t-set-up-my-... but I dont get any message after registering HRT (http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB00510&sliceId=2&cmd=displayKC&d...
Does anyone know what's wrong with my phone? Can it be fixed?
I need email on my phone for work...
Thanks!

Hi and Welcome to the Community!
MissTangerine wrote:
After that I tried following these steps http://supportforums.blackberry.com/t5/BlackBerry-Bold/Done-a-Security-Wipe-and-now-can-t-set-up-my-... but I dont get any message after registering HRT
Given that, you need to talk to your mobile service provider...it is their network that your BB must attach to, and for some reason it is not doing so. But, since it is their network, you need their formal support to resolve this.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Email Setup Question

Similar Messages

Maybe you are looking for