How Do I Get Technical Support for my S10-3T?

My battery is taking over five hours to charge up, and the charge doesn't last. I have a problem.
I have just spent a terribly frustrating hour, trying to find out how to get technical support for this computer. First off, I cannot find a telephone number on the Lenovo site.
Well, O.K. I tried to get on-line technical support. It says I need to have a 7 digit model number. Well, I don't seem to have a 7 digit model number. I have an S10-3t computer that has a four digit model name, a serial number, and a 10 digit "MO" number, whatever this is.
Can somebody please tell me how to contact a Lenovo human being to find out how to resolve my problem?
Solved!
Go to Solution.

Hi , sounds that your battery is defective..
S10-3t Model Type 0651-37U for example thats 7 Digits
http://consumersupport.lenovo.com/ot/en/htmls/1224740365419.html
and in BIOS on Infopage you can found the 7 digit ... , when you have installed Lenovo Toolbox ....
Support in US
sincerely KalvinKlein
Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

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