HT1725 itunes keeps giving me an error message that "Your Apple ID has been disabled". I have tried changing the password and billing information, but continue to get the error message.
I have been trying to download items from itunes store, but keep getting the error message "your Apple ID has been disabled. I changed the password and updated billing information, but still get this error message. This involves free apps which I was trying to install.
I am having the same problem. I went through the process to have the ID unlocked (Changing password etc.) and was able to log in here on the website to post this message. Why am I still getting "Your Apple ID has been disabled" as a message after verifying the account here and signing in and out on my Device. This has been issue on my Ipad as well.
Thanks.
Similar Messages
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I am attempting to purchase iTunes - and I getting a message that my apple ID has been disabled - I have reset it and still get the message
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Can someone please tell me what to do if you continue to get the message 'your apple id has been disabled'? I've tried everything suggested in the help section...many times.
Contact itunes support.
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getting the error message"your apple ID has been disabled" . I reset my ID password last night and am still having the same issue.
If you are still unable to access your account after resetting your password, you will need to contact iTunes Store Customer Support via http://www.apple.com/support/itunes/contact/
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I am trying to buy music and I keep getting an error stating that my Apple ID has been disabled. I reset my password but it still does not work. What can I do?
Crich,
The usual reasons for an Apple ID getting disabled are either unauthorized activity or violations of the Terms & Conditions.
Submit your request to iTunes Customer Service and if appropriate, they will re-enable it. -
After resetting my Apple ID password I still am getting the message that my Apple ID has been disabled...how to reset my Apple ID?
Thanks!Try this...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy and your ID is still diabled...
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I'm trying to download a purchased app but it keeps telling me my apple ID has been disabled. I've changed my password 3 times and it still says the same thing. what do I do?
Contact itunes support.
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i cant update whatsapp messenger on iphone 4, and when i tried to do it there is message said Your Apple ID has been disabled. what i can do?
Contact iTunes Support:
http://www.apple.com/emea/support/itunes/contact.html. -
Why do I get a message that my apple id has been disabled when I try to update software?
Why do I get a message that my apple id has been disabled when I try to update software?
If changing your password does not solve then contct itunes support
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i cannot update my apps nor get new apps on my iphone 3gs. i get the message that my apple id has been disabled.
You could always try getting in contact with iTunes Support via expresslane.apple.com to see if they can look into your account and see why it is disabled.
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I need to enable my password. It was disabled due to too many wrong entries. I reset it several times and I can log on to my account info but can't make purchases. The message is " your Apple ID has been disabled" Apple support will only help if I pay $29.00. Help!
Hi David , Contact your bank they may have disabled your credit/ debit card because of an unusual amount of small purchaches of APPS , ALBUMS etc....... Has your name been changed if so create a new Apple ID and RELAX. BANKS TREAT THIS AS FRAUD they may need you to confirm you purchased them APPS.
davidfrommohrsville wrote:
I need to enable my password. It was disabled due to too many wrong entries. I reset it several times and I can log on to my account info but can't make purchases. The message is " your Apple ID has been disabled" Apple support will only help if I pay $29.00. Help!
Jack
<Edited by Host> -
guys, every time I download app on iPhone, i get message that "your user id has been disabled'
That is exactly what happened to me! I wrote to Apple and they informed me that my account had been disabled because somebody had made a complaint that their credit card had been used to buy stuff on my account without their consent thus my account was disabled and it was a permanant thing. They suggested I set up a new Id, explained I could still use my apps but would not be able to update them. I wrote back to them explaining that there was no way I would have done such a thing, that I felt that I was being penalised over something I had not control over and I had bought my apps in good faith expecting to be able to update them as required. I also pointed out that a little while ago I found that my account had suddenly changed to a USA based one so that I had reset it and the password along with the credit card attached to it. I didn't really think much about it but now I wonder if I had been hacked.
I did get a very nice email back saying that they would investigate but having waited a few days I just got an email from a supervisor saying they had closed the account, there would be no further information given and I could look at their terms and conditions. I haven't been even been told what apps were supposedly bought through my account to see if there has been a genuine mix-up with credit cards through the banking system. I feel somewhat besmirched by the whole affair; I would never do anything illegal or misuse my account but despite being a loyal Apple customer who has promoted their products at every given opportunity, both professionally and socially, I have been summararily dismissed without being given the chance to defend myself or my reputation. -
Im trying to increase my iCloud Storage but receive a message "Your Apple ID has been disabled" I have already updated my payment information...what do I need to do to enable it?
See this Apple document for help...
http://support.apple.com/kb/ts2446 -
I am trying to update an app but i keep getting the message "Your Apple ID has been disabled". What do I do? How can I fix this? My Apple ID works on my mac fine. Help please!
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
My iPod touch (3rd gen - 64 gig)
keeps advising me that my Apple ID has been disabled - it doesn't say for security reasons
I have reset the device, changed my password twice, and left it overnight but it still will not allow me to update OR install any new apps (that have been paid for).
Does anyone have a phone number that I can call that will reach a person who can get it sorted out???Unfortunately, I don't have a number, but if you go the apple.com/support/itunes, it'll give you the pathway to connect with iTunes support. You can also just go straight to Express Lane. Hope this helps!
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