Guys, every time I download app on iPhone, i get message that "your user id has been disabled''

guys, every time I download app on iPhone, i get message that "your user id has been disabled'

That is exactly what happened to me!  I wrote to Apple and they informed me that my account had been disabled because somebody had made a complaint that their credit card had been used to buy stuff on my account without their consent thus my account was disabled and it was a permanant thing.  They suggested I set up a new Id, explained I could still use my apps but would not be able to update them.  I wrote back to them explaining that there was no way I would have done such a thing, that I felt that I was being penalised over something I had not control over and I had bought my apps in good faith expecting to be able to update them as required.  I also pointed out that a little while ago I found that my account had suddenly changed to a USA based one so that I had reset it and the password along with the credit card attached to it.  I didn't really think much about it but now I wonder if I had been hacked. 
I did get a very nice email back saying that they would investigate but having waited a few days I just got an email from a supervisor saying they had closed the account, there would be no further information given and I could look at their terms and conditions. I haven't been even been told what apps were supposedly bought through my account to see if there has been a genuine mix-up with credit cards through the banking system.  I feel somewhat besmirched by the whole affair; I would never do anything illegal or misuse my account but despite being a loyal Apple customer who has promoted their products at every given opportunity, both professionally and socially, I have been summararily dismissed without being given the chance to defend myself or my reputation.

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