Guys, every time I download app on iPhone, i get message that "your user id has been disabled''
guys, every time I download app on iPhone, i get message that "your user id has been disabled'
That is exactly what happened to me! I wrote to Apple and they informed me that my account had been disabled because somebody had made a complaint that their credit card had been used to buy stuff on my account without their consent thus my account was disabled and it was a permanant thing. They suggested I set up a new Id, explained I could still use my apps but would not be able to update them. I wrote back to them explaining that there was no way I would have done such a thing, that I felt that I was being penalised over something I had not control over and I had bought my apps in good faith expecting to be able to update them as required. I also pointed out that a little while ago I found that my account had suddenly changed to a USA based one so that I had reset it and the password along with the credit card attached to it. I didn't really think much about it but now I wonder if I had been hacked.
I did get a very nice email back saying that they would investigate but having waited a few days I just got an email from a supervisor saying they had closed the account, there would be no further information given and I could look at their terms and conditions. I haven't been even been told what apps were supposedly bought through my account to see if there has been a genuine mix-up with credit cards through the banking system. I feel somewhat besmirched by the whole affair; I would never do anything illegal or misuse my account but despite being a loyal Apple customer who has promoted their products at every given opportunity, both professionally and socially, I have been summararily dismissed without being given the chance to defend myself or my reputation.
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same as subject, keep getting this error.
I have tried resetting my password and still get this error message. I can login to iTunes but cannot purchase new apps or install purchased apps. Would be grateful if anyone could help.
Thank you.Read the article you linked
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Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing. What can i do???
This may provide the answer:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears -
After resetting my Apple ID password I still am getting the message that my Apple ID has been disabled...how to reset my Apple ID?
Thanks!Try this...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy and your ID is still diabled...
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
When i try to download an app, i get a message that says my applied has been disabled
when i try to download an app, i get a message that says my applied has been disabled, what can i do, i already reset my password??
Use this link to reset your Password (after answering some security questions)
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot?language=N Z-EN&app_id=93&s=523-523 -
i cannot update my apps nor get new apps on my iphone 3gs. i get the message that my apple id has been disabled.
You could always try getting in contact with iTunes Support via expresslane.apple.com to see if they can look into your account and see why it is disabled.
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Hi there
Good greatings
im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of that page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I need to enable my password. It was disabled due to too many wrong entries. I reset it several times and I can log on to my account info but can't make purchases. The message is " your Apple ID has been disabled" Apple support will only help if I pay $29.00. Help!
Hi David , Contact your bank they may have disabled your credit/ debit card because of an unusual amount of small purchaches of APPS , ALBUMS etc....... Has your name been changed if so create a new Apple ID and RELAX. BANKS TREAT THIS AS FRAUD they may need you to confirm you purchased them APPS.
davidfrommohrsville wrote:
I need to enable my password. It was disabled due to too many wrong entries. I reset it several times and I can log on to my account info but can't make purchases. The message is " your Apple ID has been disabled" Apple support will only help if I pay $29.00. Help!
Jack
<Edited by Host> -
i cant update whatsapp messenger on iphone 4, and when i tried to do it there is message said Your Apple ID has been disabled. what i can do?
Contact iTunes Support:
http://www.apple.com/emea/support/itunes/contact.html. -
I am trying to update an app but i keep getting the message "Your Apple ID has been disabled". What do I do? How can I fix this? My Apple ID works on my mac fine. Help please!
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
ive been locked out of my apple app store account , ive followed the links and succesfully changed my password , which works to get in to here , so it must be good , but when i try and log into the apple app store on my iphone 4s , i get , Your account has been disabled , with no other explination ? any idea,s ?
You will need to contact iTunes support.
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Trying to download my music on a new PC. I've authorized PC and can log into store, etc.. But won't let me download. Says Apple ID disabled. No help on support site. I emailed but will take 2-4 days for response.
We are all itunes users just like you
You are not addressing Apple here at all
You need to contact itunes support:
http://www.apple.com/support/contact/ -
dear please i need assistance as when i need to down load or any updates from my iphone what i got message will inform me (your apple ID was Disabled)
please i advice how i correct this issueiTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
My apple id has been disable,why?i need to support,i already rest my password also.
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
my apply id was disabled and i am not able to update, it gives me this message when i try.
may have been caused because my credit card was stolen and not validDid you update your account with the new CC info?
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
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