HT3576 Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

You have a 1st generation iPod Touch. It can not be upgraded beyond iOS 3.1.3, it is available at the link below.
http://support.apple.com/kb/HT2052

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I have an apple tv 3rd gen and when i try to open HBO GO it loads but then the screen comes black,it doesnt work.what can i do?

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

My iTunes won't update on my computer. I have windows vista. I can open iTunes and when I click "check for updates" it asks if I want to update to iTunes 11.1.5 and I click "Download iTunes" but then nothing happens. What's wrong?

My iTunes won't update on my computer. I have windows vista. I can open up itunes and when I click on "check for updates" it asks if I want to download iTunes version 11.1.5 and I click "Download iTunes" but then nothing happens. Sometimes uptop the loading bar will appear but for only a split second. I have tried restarting, shutting down, I cannot figure out why it won't download. What's happening and how do I fix it?

Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

Hi, i have an ipod touch 3rd Gen, and I'm having problems for the past two days trying to sync it with my itunes.

The syncing logo just doesn't appear on the upper right corner. Tried restoring but it doesnt work, and now theres nth in it. :(
Itunes just sends out this msg saying that the syncing session has expired.
helpplease!
Thankyousomuchhhh.

there's.. no error message.
It just said that the synchonisation session has timed out.
Via USB.
Yeap tried resetting.
and yeap, restarted the com.
... maybe i'll try red-snow-ing it.. might just work.

I have an iPod touch, 3rd generation, and when I push the button to put it to sleep, my iPod takes a screen shot. It's really annoying. Is this a result from updating to iOS 4.3.3? Also, my screen is EXTREMELY sensitive-breathe on it and it turns on.

I have an iPod touch, 3rd generation, and when I push the button to put it to sleep, my iPod takes a screen shot. It's really annoying. Is this a result from updating to iOS 4.3.3? Also, my screen is EXTREMELY sensitive—breathe on it and it turns on.

- Are you also having problems with the Home button? Maybe it is sticking a little since to take a screen shot you depress the Home and Power/Sleep buttons at the same time.
- I have not seen your problem discussed here before.
- I would first try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next would be to restore the iPod via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod.

I have an iPod Touch 3rd gen and while it is recognized by my laptop with Win 8.1, it won't sync with iTunes.

I have an iPod Touch 3rd gen and while it is recognized by my laptop with Win 8.1, it won't sync with iTunes. It worked fine while my laptop had Win 8 but after the update, it quit syncing. Strange though, I downloaded an app directly to my iPod and when I connected it to my laptop again (for recharging if nothing else), iTunes updated itself by including the new app. I also tried syncing wirelessly. Also unsuccessful. I'm about ready to change to an alternate to iTunes if I can't get this situation fixed. Anyone else have this problem and/or a solution?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem

I have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no jo

i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy

Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark.

Hey.. i have a ipod touch 2 gen and when i try to connect to wifi it cant find it.. can anyone help me??

hey.. i have a ipod touch 2 gen and when i try to connect to wifi it cant find it,
even though my laptop does so it not my router..
can anyone help me??

Is this the problem:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
Otherwise
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset networks settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
Not the the 2G can only see/connec to the b and g wifi bands. It does not see any n band networks.

So i got the update on my ipod touch 5th gen and when i got it it asked me for my old itunes acount and password, except i no longer have that info for the back up and it wont let me by pass at all, i need a way to just restart it

so i got the update on my ipod touch 5th gen and i got asked me for my old itunes acount and password so i can get the back up from icloud, except i no longer have that info for the back up and it wont let me by pass at all, i need a way to just restart it

You need to recovery and use it. Sounds like you are running into:
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

I downloaded Itunes to my computer today to update my ipod's ios (4.2.1 yes i know im way behind) but when i click check for updates it tells me my ios is the current one. How can i fix this? please help!

I downloaded Itunes to my computer today to update my ipod's ios (4.2.1 yes i know im way behind) but when i click check for updates it tells me my ios is the current one. How can i fix this? please help!

and at the same time....
I guess you can be glad that you at least aren't "way behind"!
Cheers,
GB

I have an ipod touch (4th gen) and just bought a clock/charger/player. It says I need ios 4.3. I keep getting a message saying I can download 6.? but it will wipe out everything on my ipod. Is there a way to get the ios without wiping out my files?

I have an ipod touch (4th gen) and just bought a clock/charger/player. It says I need ios 4.3. I keep getting a message saying I can download ios 6.? but that it will wipe everything off my ipod. Is there any way to get the ios without wiping out my files?

There is no supported method to "downgrade" iOS on any device. If you update, you will get the latest iOS for your device, which will be iOS 6.1.3. You cannot go backwards to iOS 4.3
If you have never backed up in either iCloud or iTunes, then upgrading to iOS 6.1.3 will involve restoring your device as part of the upgrade. Without a backup to restore from, you will loose everything that is on it.
You should first connect to iTunes with your computer, sync your device without upgrading and create an up to date backup of everything. Then use the upgrade option in iTunes to update your iOS.
However, if the dock device strictly requires iOS 4.3, it will not work, as you cannot downgrade iOS. There simply is no mechanism from Apple to do that.

I have an old ipod touch 3rd generation and when ever i open it , it doesn't open or it turn blank, if i click on the home button and the power button to do the reboot it works but when i remove my finger it close. i can acced the ipod from the cpu but no

i have an old ipod touch 3rd generation and when ever i open it , it doesn't open or it turn blank, if i click on the home button and the power button to do the reboot it works but when i remove my finger it close. i can acced the ipod from the cpu but not from the actual device

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
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Apple Retail Store - Genius Bar

HT1349 Mi itunes does not downloads latest swoftware when I click check for update it appears a sign that says "iTunes could not contact the iPod software update server because you are not connected to the internet" this happens even though I am connected

My iTunes does not downloads the latest software when I click check for updates or download latest version, a message appears "iTunes could not contact the iPod sortware update server because you are not connectet to the internet" even though I am connected, can some body help me?

If necessary, also see:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

I have several users in an exchange environment who cannot email a photo from the iPhone. When the click on Email Photo, they are prompted to configure a mail account even though there is already an exchange account in place. How do I remediate this?

I have several users in an exchange environment who cannot email a photo from the iPhone. When the click on Email Photo, they are prompted to configure a mail account even though there is already an exchange account in place. How do I remediate this? Not all of the users in our environment have this issue. If the users having this issue, install a secondary email account, Gmail, Hotmail, etc, then they can send through those accounts. Why would the exchange account not be seen to send photos?

Sounds like it worked until the policies associated with the account that are creating the problem were fully pushed down.
Try setting up a new (test) Exhange account and see if it behaves the same way on the phone (after removing the problem account from the phone, of course).

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Homer Guy

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Thanks

HT3576 Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

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