IPhone 5s visual screen issues

My phone just started doubling all the icons as well as all content in emails and texts or anything else. I am unable to read any thing and it is shaking on top of this. I have turned the phone off multiple times I have gone to setting and can't change this. Can anyone help!!

This is very strange CZAYEC! Let's get some clues to explore resolution options! What is your phone's iOS version? Did you notice if this issue start after installing a particular application? Is there any physical/water damage to the device?
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Iphone 6+ touch screen issue erratic behavior

iphone 6+ touch screen erratic behavior. the main issue started this week, it comes and goes, and starts with inability to even swipe the unlock slider, and which mimics that of trying to use phone with a wet hand. when tying who knows what will actually happen, app in use closes, opens, you end up on a different message while trying to respond to someones text. clearly my inputs are not at all related to what the phone thinks is being pushed. have done partial, settings, and a full restore and issues came back 2 days later. deleted flesky and any apps installed in the last 30 days and the issues persist. case on or off, factory charger and cables, zero moisture exposure all irrelevant to this issue manifesting itself.
at this point i am thinking hardware and only because behavior of touch screen has been marginally flakey the last 6-8 weeks prior, i thought it might be certain apps, but certain areas of the touch screen seemed unresponsive especially near the center. those issues too intermittent, and because they were minor, i wrote them off to the apps themselves, or perhaps some bug in iOS8 that would be fixed in an update.
so it seems likely the earlier issues were real and related to the phone and not too specific apps. whatever it is it needs to be addressed immediately by apple as it is clear my issues are not isolated. i do not have hours to spend at some genius bar trying to prove an intermittent issue exists.
apple, what is your response?
james

Having the same issues with my 6+. I've also seen these vertical stripes around the upper right of the screen periodically as well. I did some searches here and tried resetting the phone and a full restore from backup. It seemed to resolve it for a little while then the erratic behavior came back.
Today, I took it to the Genius Bar today and they are replacing the LCD screen under warranty. When I get it back, I'll do another full restore and hope that fixes the issue.
What's most frustrating is I've been an iPhone owner since the 3G and never experienced issues with the touchscreen like this.

IPhone 5S touch screen issues

Hi! I have a lot of issues with the touch screen of my iPhone 5S! the touch screen have areas without response! but not always the sames areas!
each picture represent the different areas without response in the touch screen! are not the same in some cases!
I´m writing from Argentina, so we don´t have apple store here to go to replace the cellphone or repair it! I could buy the whole touch screen and replace it by my self, but I don´t know if is only a problem with the touch screen or maybe an issue with the battery or other hardware components!
Sorry for my English! thank you in advance!

Hi there Psycho_ar,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/TS1827
-Griff W.

IPhone 6 Plus Screen Issue?? Going insane here! 6th phone opened same problem

Hi all,
I bought a iPhone 6 plus on launch day. I noticed something immediately and that was that the screen, even on full brightness, wasn't displaying whites as nicely as the phones on display in the apple store. The apple store iPhone 6 pluses on display display bright, vivid whites (let's say when your on google.com) but my phone looked slightly more dimmed and shaded out. The difference is slight, but when you compare, you notice it immediately and have had apple employees notice this before I even compared them the phones side by side.
I ended up having the apple store open a few phones for me to replace and they were WORSE (they opened 5 phones). I ended up returning the phone and getting a new one only to have the same issue. I just don't understand why the iPhone 6 pluses on display have screens that show whites and nice and bright, where as my screens are dimmer and more 'shaded out'.
I promise you, if you have an iPhone 6 plus go to the apple store and do the comparison. Unless your lucky, it'll be there. This isn't a yellow screen, or uniform brightness issue, the screen just looks shaded even on full brightness making whites look more 'grey' than the way they are displayed on the 6 pluses in the store. All the setting are perfect this isn't the issue. The issue is the screen itself. I just wanted to know if I was the only one.

I feel your pain! I have the same problem with my new iPhone 6. My iPhone 5s has cooler/brighter whites, but my iPhone 6 with a supposedly better screen shows them warmer/duller. I stopped at two T-Mobile stores this morning to compare my phone with their display models, and in both cases my phone look dull and drab. Because of the warmer whites, text has less contrast and therefor looks blurrier, too. I was considering going to an Apple Store to see if they could exchange the phone, but as you've demonstrated there's no guaranty that you'll get a better phone. After spending $850 on what I thought was a phone with a bigger, better display, I now wish I'd just stayed happy with my 5s or even considered switching back to an Android phone.

IPhone 5 flickering screen issue

Hey guys,
I'm having a nervewrecking problem. My iPhone 5 screen/brightness just started to flicker around the edges primarily, really fast. My phone hasn't been damaged in any way, case has been on it since day one.
I've turned it on and off, given it some rest .. still flickering! Seems like this is a hardware issue.
Thoughts?

Restoring the phone seemed to sort the issue, from the looks of it. iOS was the issue after all.

Iphone Screen Issues

I've heard reports that people buying the Iphone lately have been having screen issues with them including issues with dark images similar to the Ipod touch. I want to buy an Iphone, so is there anything I can look for to make sure I get a good one?
Any help is appreciated. Thanks in advance.

When I am on a call and I bring the iPhone to my ear, the screen goes black. That is the proper operation of the iPhone. When I take the iPhone away from my face, the iPhone is supposed to detect that and turn the screen back on.
Are you saying your screen is not coming back on at all?
Try resetting your iPhone, or if not, restoring it. If that continues to happen, it may be time to contact Apple.
1-800-MY-iPHONE (1-800-694-7466)
http://www.apple.com/support/contact/

IPhone TouchScreen Dead Spots - Screen Issues

My iPhone 3G touch screen has a Deadspot / Dead Area across the entire Right Hand Side! (about 1/5 of the screen); so i cannot scroll, select icons on the right OR worst of all cannot uses the backspace button in text edit mode - any ideas what i can do?
Hard Reset, Software Update or Restore has not worked - this is def. a hardward issue.
Message was edited by: iknowmichael

Solved (for me)
I had exactly the same issue - a portion of the screen on my 3G was unresponsive (the lower row of icons on the home screen) but seemed OK in SMS and Safari.
I tried backing up and restoring to no avail and was all set to book a date with the Genius bar... but guess what? I went to the movies last night and switched off my phone for at least 2 hours. When I switched it back on everything worked perfectly!

IPhone 6 screen issue?

Has anyone had screen issues with iPhone 6... As far as the screen going black/dark? Mine will get black/dark on the left side only at least once a week. It slow dissipate away and go back to normal after about 3days.

Even showing where the screen was doing this prior to the cracked screen? I could see if I didn't have evidence of the screen going black prior to cracking it this morning. All because I was trying to get screaming toddler into daycare! But really? As long as we've been customers of Verizon, I am extremely disappointed in this service. I am going to talk with my husband about going to AT&T because this is absolutely ridiculous! We pay way more than we believe is far for our service and being such loyal customers and this is the service we receive. My husband was a customer of Alltel many, many years prior to Verizon taking over and if it wasn't for me he would have left a long time ago. I do believe it is time to switch providers. I will be sure to pass this email as well as making others whom have your service aware of how long term customers are treated. And I will talk them out of purchasing any of your products due to this. I have already talked my boss out of buying a 128gb iPhone 6 plus! On top of the fact that we have NEVER EVER filed a claim for any of our products!!

My iphone serial number claims to have been replaced. But it is actually not. I need to get it replaced for a screen issue ASAP! Please help

My iphone serial number claims to have been replaced. But it is actually not. I need to get it replaced for a screen issue ASAP! Please help

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IPhone 4 - White 32GB Screen Issue

Hi. I don't know if I'm crazy or what but the white iPhones screen seems different to me than the black model. I used to own the black iPhone and the screen was flawless however on the white one I sometimes notice excessive sharpness on the keyboard. I compared the white one with the black model and the black models keyboard looks smother while the white one looks too sharp. To understand me better is like when you take a picture and try to sharpen it the image gets grany. Well that sometimes happenes with my phone. I changed it cuz I thought it was a defect but my second model also does that. Is this normal for this phone due to that the glass received a UV treatment?

The J means it's from Japan, I believe. There are 2 carriers in Japan Softbank and au. If you are not in Japan, the phone is useless to you. Niether one of them offers unlocking.

IPhone 5S Blue Screen of Death: seemingly no options left, any ideas?

Purchased my iPhone 5S in Nov 2013, haven't had any problems until mid-December. Made the jump from iOS 7.? to iOS 8.1.2. Afterwards, I started noticing that when I would plug the phone into any cable that it wouldn't sense a charge, would need to remove and re-seat. Phone started thinking Apple cables were uncertified, things like that. No big deal, I would just unplug and re-plug a few times until it recognized the cable was legit. Note: I own several Apple and Apple-certified cables, it didn't matter which cable I used, this issue persisted across all of them.
Forward a few weeks after the update, I wake up one morning and start using my phone and it freezes. Few seconds later, the screen goes blue, several striped lines dissolve in an out between blue/gold/black/silver/white. Press home+sleep button and restart the phone, normal boot for a few seconds until it kernel panics again. Repeat about 5 times until the phone actually starts. I have my MacBook Pro, plug it in, make several attempts to backup until it works (with several kernel panics in between). Restore iPhone from backup. Issue persists. Assume backup is corrupt. Restore phone to factory settings (sacrificing all data, but I just want a working phone at this point). Issue persists. Holidays over, get back to my home.
Make appointment at Apple Store, tech takes a look at it. Notes no physical damage, no water damage. Pulls up diagnostics, everything looks good. Finds dozens of kernel panics logged, blames hardware based on the diagnostics. Tech notes that my phone is "2 months" (more like 5 weeks) out of warranty, no AppleCare, tells me they can't do a warranty replacement. Phone needs to be replaced, offers $269 for a replacement 5S. Mention the phone was working fine before the update. Tech says that sometimes the updates will cause a phone with failing hardware to finally fail (paraphrasing). Can't afford the $269, ask about upgrade eligibility. Tech passes me off to a salesperson who says I'm not eligible until November. Could sign up for AT&T Next, which as I understand splits the cost of a new phone over a year (additional ~$50/mo for a new phone?). Getting married at the end of the year, so money is tight.
Take phone to work yesterday, delete all of my apps from my phone. Plug phone into computer at work (never synced to this machine). Tell machine to do a factory reset, assume that it will be the "cleanest" sync since the app data isn't on this machine. Phone works great... for 18 hours. Wake up this morning, load up Find Friends, freezes and BSODs.
So, looking for any options outside of having to pay $269 for a new phone. Soapbox... Owned Apple stuff all my life: Apple IIe, Mac 2C, Performa 575, PowerMac 6500, iMac, iMac DV, G4, MacBook Pro (LED), MacBook Pro (retina), gen-1 iPod, iPod classic, iPhone 3G, iPhone 4, iPhone 5S. I've given the company a lot of money over my life. Rarely have I turned to them for repairs and this is the first time they've spurned me weeks outside of warranty coverage. Considering this entire thing started with an update they pushed to my phone, I'm pretty disappointed with them right now.
tl;dr iPhone 5S kernel panics and blue-screens frequently (~dozen times a day) after iOS 8.1.2 update. Few weeks out of warranty, so Apple store told me I can pay them $269 for a refurb, otherwise not helpful. Not eligible for upgrade until November. No physical damage (water or otherwise). Tried to restore from backup, issues persisted. Deleted all of my apps, tried factory restore, issues persist. Any further options?

UPDATE (13-Jan 2015): Took my phone do a different AppleStore and had an appointment with a Genius. The Genius hinted that I should call AppleCare (1-800-APL-CARE) and tell them my story. He said that it was not possible for him to do it, but that by escalating the problem to AppleCare that they may help. I was on the phone with a rep and his supervisor for about an hour before they told the Genius to replace my phone as a one-time out-of-warranty replacement. They stated that because the phone was working fine before the update, and showed no damage, that they would grant my request. Yay Apple for making this right!
This is a known bug, error 101 or something. Only solution they have at the moment is warranty replacement.

HT1212 my iphone 5's screen blacks out every now and then. the phone is turned on but the screen is black and i can receive calls. what is wrong with my phone

my iphone 5's screen blacks out every now and then. the phone is turned on but the screen is black and i can receive calls. what is wrong with my phone?

I have to believe this has something to do with iOS 7 issues. I have taken my screen blacked out 5s twice to the Genius Bar and the found a bunch of system apps had crashed. So if this is the case, is iOS7 the problem?

While browsing the internet with my iPhone 4S the screen goes black and it looks like it's turning off, but it pops up to the unlock keypad screen.

While browsing the internet with my iPhone 4S the screen goes black and it looks like it's turning off, but it pops up to the unlock keypad screen. It has plenty battery and I was wondering if it is an issue of using too much of the iPhones RAM or not. I have no other apps open besides Messages. I am getting kind of worried as it started around two weeks ago and it has gotten increasingly frequent.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these steps in order until the issue is resolved.

There are white squares on my screen at the top. Apple care is telling me I'm out of warranty. This seems like an Apple LCD screen issue. The problem seems to be widespread. How is apple dealing with this. apple care told me it would cost me 260.00

Apple should be fixing this problem for free. It is a hardware issue. Check the Web. A lot of your customers are having the same problem. If I have to spend money to fix this I will be choosing a different cell phone provider

That the problem has happened to someone else, or even to a couple of dozen people, does not make it a "widespread problem". Apple has sold millions of iPhones, so even if hundreds have experienced the problem that's still a very small failure rate.
Your iPhone is out of warranty, so you will need to pay for service. If Apple finds this to be a screen issue, in many Apple Stores they can replace the screen for US $149. If it's not a screen issue or your local Apple Store can not yet replace the screen, then Apple replaces the entire iPhone. Those are their policies, and complaining about it, particular here in these user-to-user forums, will accomplish nothing.
You are free to pay some unauthorized shop to attempt repair, or attempt your own repair, if you wish, though you will void any further support from Apple, for any price, if you do.
There is nothing more anyone here can tell you.
Regards.

I am using iphone 4s the screen is off, and the phone is hot

I AM USING IPHONE 4S THE SCREEN IS OFF AND THE PHONE IS HOT, PLEASE WHAT CAN I DO ?
THANK YOU
BRIGHT MENSAH

Hey Bright Mensah,
Thanks for the question. If I understand correctly, the screen is blank and the iPhone is hot. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

IPhone 5s visual screen issues

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