HT6006 I was charged automatically for an App I don't even use. How can I prevent that from happening again?
I really like my iTunes account, however I was automatically charged for an app that I don't use. How can I prevent that from happening again?
Sew Ida wrote:
I was automatically charged for an app that I don't use.
Please explain what happened.
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my sister inlaw gave me her iphone3 and when i try to update a app it says that i must sign into her accound when i have already created my own apple id n put it in, how can i avoid that from happening/ change it?
You should do this to make this your iPhone and remove her info...
If desired, move photos/videos off the Camera Roll: http://support.apple.com/kb/HT4083
If desired, backup the device to iTunes or iCloud: http://support.apple.com/kb/ht1766
Then, on the device...
Settings > Messages > iMessage > Off
Settings > FaceTime > Off
Settings > iCloud > (scroll down) Delete Accout (this only unregisters and deletes it off the device)
Settings > iTunes & App stores. Tap the AppleID and sign out.
Settings > General > Reset > Erase All Content and Settings
Unregister the device at https://supportprofile.apple.com
More Info... http://support.apple.com/kb/HT5661 -
I just bought my first Apple computer - an iPad 2. I downloaded a bunch of apps and they showed up on my desktop and I was using them. I then turned on the iCloud function, and soon after all my apps were gone from the iPad. Today I just noticed that they now show up on my home PC iTunes under APPS. I don't want them there! How do I keep this from happening???
If you have iTunes 11 on your computer then you can enable the left-hand sidebar on it via option-command-S on a Mac, control-S on a PC - when connected (and if your computer's iTunes is up-to-date) your iPad should then appear on that sidebar under a 'Devices' heading :
If you select the iPad on that sidebar you can then use the Movies tab on the right-hand side of the iTunes screen to select and sync that film to your iPad's Videos app.
Has your iPad been synced to the computer before ? If not then you might find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141 -
How can I stop my iphone contact list from being appropriated again?
It was not, the more likely issue is that someone got access to your email contact list.
Change your passwords for all your email accounts. -
I bought an app called Spycell--it's just ahoax; a prank to play on friends (& a dumb one at that.) It looked different before I paid for it, then afterward, it described that it's a joke you're paying for. Anyway, I've heard of people getting ripped off after buying an app like this...has anyone heard of it? Now I'm worried they'll suck $ out of my account!
You bought this idiotic app (sorry, no offense, but just reading the description and reviews I cannot believe anyone would spend money on such a thing) iTunes. When you buy via iTunes, the app developer sees none of your payment or personal information - the purchase is processed entirely by Apple and the developer only knows a sale went through (sort of like using Google Checkout with an online vendor - the vendor knows the sale was processed, but never gets access to any of the payment information).
So, the only way this vendor could take money from you is if you entered financial information in the app itself or otherwise sent it directly to the developer. -
I was charged twice for an app I purchased. How can I fix this problem?
http://www.apple.com/support/contact/
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HT201359 I was charged twice for an app that I purchased. Who do I contact?
I was charged twice for an app that I purchased. Who do I contact?
http://www.apple.com/support/contact/
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TS1424 Charged for an app I did not authorize. How can I resolve this issue?
Charged for an app I did not authorize. How can I resolve this issue?
call apple at 1-800-694-7466 or report a problem from purchase history see
http://support.apple.com/kb/ht2727
Peace, Clyde -
If I already purchased FaceTime for Mac and recently upgraded my HD. How can I retrieve that app again? I found it in my Time Machine back up, but the files won't work. Please help.
Nope. I do the same exact thing. If you have DVD's and blu-rays you can't download a free application called Handbrake. You can set it to Apple TV2 automatic format and they will come out as playable m4v's that can play I'm iTunes. All you have to do is turn on Home Sharing in both iTunes and your Apple RV and you'll be good to go!
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Every time I download an app on one of my apple devices, it automatically goes onto both of the other devices. How do I stop this from happening?
On the device that you don't want the apps to be downloaded on, go to Settings > iTunes & App Stores > Automatic Downloads. Once you turn that off, your problem will be fixed.
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Whenever I download an app on my iPad it automatically downloads it onto my iPhone - how can I stop this from happening?
Automatic Downloads...
http://support.apple.com/kb/ht4539
Settings > Store > Automatic Downloads > Music/Apps > Off -
Several apps open automatically when I log into my new Air. How do I stop this from happening?
if "shldr2thewheel"s tip dosent help, you cant try to:
disable the startup-items at the user & groups panel within the system preferences -
PLEASE HELP????? i already have my computer authorized in my name, but for some reason it is asking for another email authorization password that i dont even have, how can i get that password so that i can play the songs that are secured?
Hi Kazmania89,
Welcome to the Support Communities!
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Once you are able to gain access to the old Apple ID, this article may be helpful:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device?
First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
Mac: iTunes for Mac: How to copy purchases between computers
PC: iTunes for Windows: How to copy purchases between computers
Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch.
Cheers,
- Judy -
Why when I open an app (i.e. Word) some of the files I previously worked on also load/open? How do I prevent this from happening?
System Preferences>General...remove the check for the box labeled "Restore Windows when Quitting & re-opening apps".
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i want to delete my credit card info from my apple account my 3 year old has mastered purchasing apps and he knwos my password how can i remove it from mylaptop, ipad and iphone so this doesnt happen and i can enter my credit card info manually?
Hi..
May not be just the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records
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