I have just purchased this on the apps store but it is taking very long to download. Is this normal

I have just purchased lion on the apps store but it is taking very long to download. Is this normal

Probably. It's a very large download and Apple's servers are undoubtedly being hammered by everyone else also wanting to get Lion on the first day.
Regards.

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I would like to update Pages from 4.1 to 4.2. I did not purchase it from the App Store but installed it with iWorks. How do I complete the upgrade?

I would like to update Pages from 4.1 to 4.2. I did not purchase it from the App Store but installed it with iWorks. How do I complete the upgrade?

The iWork 9.2 updater is for those using Mountain Lion. Why do you want to update to Pages 4.2 if you're still running Lion? There is no benefit & many users have had problems.
That being said, you must make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. All three applications must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.
Now, choose Software Update from the Apple menu, from System Preferences or launch the Mac App Store & click Updates. You should get a window similar to this screenshot. Now click the Update button next to iWork 9.2.
Alternatively, you can download the standalone update here.

I just bought Lion from the app store and I was wondering how long it will be there for because you can't buy a hard copy of it and I was told they were fazing it out so if my computer crashes and I need to install it again will it still be there??

I just bought Lion from the app store and I was wondering how long it will be there for because you can't buy a hard copy of it and I was told they were fazing it out so if my computer crashes and I need to install it again will it still be there??

FWIW, your profile shows that you are already on Lion - did you buy Mountain Lion?
If you purchase an OS from the Mac App Store, it will be listed under your Purchases and will be available to download again if you need it. Note: the license is only for you and is not transferable; if you sell your Mac, you must uninstall it and reinstall the original system.
If you did buy Lion - out of curiosity - since it is no longer showing in the app store, how did you buy it there? Or did you call Apple and they sent you a redemption code?

TS1702 The AFL app appears as "installed" in the PURCHASED section of the App Store, but the app, itself, is nowhere to be seen. Any ideas. to be seen

The AFL app appears as "installed" in the PURCHASED section of the App Store, but the app, itself, is nowhere to be seen. Any ideas?

Can you find it using the Spotlight search on the iPod? Maybe you just can't find it.
Also try resetting the iPod. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

I purchased Pages from the App Store but it wants me to enter a serial number?

I purchased Pages from the App Store and it installed properly, but now it's asking me for a serial number or use the 30-day trial. I never received a serial number after purhcasing and I don't see anything in my iTunes receipt. Where can I find my serial number?

This means that at some time you had the iWork ’09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

I'm trying to download and install lion onto my computer, but I can't because I have not purchased lion from the app store

I have erased my hard drive, so I can't buy it from the app store, even so - I can't find it. I do not have a disk that works with this computers software either.

I'm a little confused by your post. What exactly is it that you're trying to do, and what OS (if any) is installed right now?
If your computer originally came with an earlier OS and you have lost your disks, you will need to obtain those to restore it to its original condition. You can buy the retail 10.6.3 disk if your original OS was earlier than that ; otherwise you will need the exact grey original disks, which Apple can provide if you call them.
If Lion is not available on the App Store, again, Apple should be able to sell you a redemption code to allow you to install it - but you would have to install 10.6 first to get access to the store.
Matt

How do I retrieve all my apps when I don't have a 'purchased' section in the app store

None of my apps are working. Have deleted them - as advised on itunes website but how do I retrieve all my purchased apps when don't have a 'purchased' option to select in the app store as instructed?

Use computer iTunes.

Iphoto won't update because i didn't "purchase" it from the app store- but it came on my computer summer '11

I bought an imac that came with Lion on it and all the usual mac apps. Now the app store wont let me update it until i purchase it? why would i need to purchase something i already own? Is there any way around this?

If you got disks with your system then you use software update to update. If you purchased the software from to app store or it came pre installed with no disks the you get updates via the app store under purchased software.
Upgrades must always be purchased
LN

Tried to purchase Flowpaper from the app store BUT

after I confirmed my credit card and billing details I then had a black shadow over the centre of the screen where the billing info panel was. and nothing seems to be happening.
This has now disappeared afterrefreshing the page but there is no info about downloading the app.
This is the first time I have bought an app. I have bought tunes before.
I only bought this iPad last week it is an original one refurbished
16 gb with wifi, not 3g.
Also Although I had set up a new password yesterday for my apple ID and KNOW I was using the correct one I had to set up another one.
Why did it not recognise my password in iTunes. surely it is the same password for my apple .com support login as for iTunes.
Can anyone help please
I need my iPad as it is my voice( I write on it as it is easier to read my typed messages than my scribble if I am writing quickly.
Thanks

Well I dont how but it seemed to have cleared and I then had to go back tohet app and 'buy' it again and it downloaded.
I love it too. worth the .59p
Thank you for taking the time to reply

I download itube but I can't see the icon.its says open in the App Store but I can't open it, I download itube but I can't see the icon.its says open in the App Store but I can't open it

I download itube but the icon didn't appear. Also inApp store it's says open but I can't open it

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
As far as the icon itself, have you checked all of the home screens (swipe right-left). Also - it could be in a folder (but shouldn't have been placed in off the bat).

I have purchased Keynote from the app store, and downloaded it, but cannot see it to install on my MacBook Air?

I have purchased Keynote from the app store to use on my MacBook Air, but I cannot find it on the computer, and so I cannot install it.
What else do I need to do?

ros100 wrote:
I am confused!
Me too. Have you purchased Keynote via the App Store app in your Mac's dock or Applications folder? ...Purchasing Keynote for iPhone/iPad still requires that you purchase the Mac version separately:
https://itunes.apple.com/us/app/keynote/id409183694

I have tried to download an app from the App Store for my I phone 4s with iOS 6, it is saying unknown error occured! I have tried turning phone of and signing out of the App Store but it will not let me sign back in saying the same thing, unknown error oc

I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?

Newton91 wrote:
I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
Download them to iTunes abd then sync the apps. Make an appointment with Apple and see what the problem is.

I just bought mountain lion off the app store,but now I think I already have it. Is this possible? Would I be able to buy it if I already own it?

I just bought mountain lion off the app store,but now I think I already have it. Is this possible? Would I be able to buy it if I already own it?

JKmaple wrote:
... Would I be able to buy it if I already own it?
The App Store will permit you to purchase Mountain Lion regardless of whether your MacBook Pro already had it installed when it shipped from Apple.
If you bought Mountain Lion from the App Store, you will be able to install it on as many additional Macs as you may have. If you only have the one Mac and have no plans to acquire any others that did not ship with Mountain Lion, then there was no need to purchase another copy.

Everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???

everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???

Readers here are other Users like you. You need Apple Customer Service. call them.

I tried the Aperture trial and liked it but did not buy it when the trial finished. a few weeks later I purchased Snow lepord and purchased Aperture Via the app store. i have not been able to use it because every time I open i get the spinning wheel of de

I tried the Aperature trial and liked it, but did not purchase it when the trial ended. A few weeks later, i purchased snow lepord and purchased aperture via the app store. I have had not been able to use it since. Each time i open it , afer a few seconds i get the spinning wheel of death and Aperture is frozen. I have to force quit Aperture to shot down mycomputer. I have re-installed Aperture 3 times with th e same result. I have iphoto on my computer as well is this causing the problem? I want my money back!!! Can anyone help?

You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

I have just purchased this on the apps store but it is taking very long to download. Is this normal

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