I'm trying to download and install lion onto my computer, but I can't because I have not purchased lion from the app store
I have erased my hard drive, so I can't buy it from the app store, even so - I can't find it. I do not have a disk that works with this computers software either.
I'm a little confused by your post. What exactly is it that you're trying to do, and what OS (if any) is installed right now?
If your computer originally came with an earlier OS and you have lost your disks, you will need to obtain those to restore it to its original condition. You can buy the retail 10.6.3 disk if your original OS was earlier than that ; otherwise you will need the exact grey original disks, which Apple can provide if you call them.
If Lion is not available on the App Store, again, Apple should be able to sell you a redemption code to allow you to install it - but you would have to install 10.6 first to get access to the store.
Matt
Similar Messages
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What a depressing experience I've had trying to upgrade to Maverick. I have the minimal requirements 10.6.8 Mountaim Lion,.. It is a continuous rerouting from Itunes store to Apple store.
I have not purchased anything from the Apple store in the past and it is not allowing me..upgrade to Maverick
I have even went so far to purchase a credir card hoping I could purchase an item and get an upgrade in return.
I'm in Taiwan and have tried to be faithful to the apple brand ..***?This Apple ID has not yet been used with the App Store. (also will not let me download even free apps.)
Apple ID creation is not currently available on the Mac App Store. says: (go to itunes on your computer or ios device) -
New hard drive installed on my 2009 mac book. Can I reinstall pages, numbers, etc... from the App Store? I was running Lion.
HI Corey ...
Yes. Make sure you use the same Apple ID.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.
If you can't re dowload the apps, launch iTunes. From the iTunes menu bar top of your screen click Store > Authorize This Computer. Sign out of the iTunes store and try re downloading your apps from the App Store again. -
I would like to update Pages from 4.1 to 4.2. I did not purchase it from the App Store but installed it with iWorks. How do I complete the upgrade?
The iWork 9.2 updater is for those using Mountain Lion. Why do you want to update to Pages 4.2 if you're still running Lion? There is no benefit & many users have had problems.
That being said, you must make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. All three applications must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.
Now, choose Software Update from the Apple menu, from System Preferences or launch the Mac App Store & click Updates. You should get a window similar to this screenshot. Now click the Update button next to iWork 9.2.
Alternatively, you can download the standalone update here. -
I purchased Fifa13 from the App Store, downloaded it in my pc..,but when i am trying to install it in my ipad frpm the pc, i couldnt do it. The installation process stops after some time and the ipad shows some thing like "can sync..,failed to install fifa13"
What can i do?
btw....,its happeniing only wth the fifa13, installed other apps from pc previously.anybody answer me fast
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I have purchased Keynote from the app store to use on my MacBook Air, but I cannot find it on the computer, and so I cannot install it.
What else do I need to do?ros100 wrote:
I am confused!
Me too. Have you purchased Keynote via the App Store app in your Mac's dock or Applications folder? ...Purchasing Keynote for iPhone/iPad still requires that you purchase the Mac version separately:
https://itunes.apple.com/us/app/keynote/id409183694 -
I just bought a used macbook and its been completely updated, but I cant find imovie on it. Some of the other iLife appliations are already installed onto the computer though, am I going to have to buy imovie from the app store?
iMovie is not part of iLife anymore. If you want iMovie you will have to purchase a boxed set iLife '09 or '11 that comes on DVD. It's not available in the App Store. You will find boxed sets of iLife via Google and Amazon.
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I purchased Aperture from the App Store several years ago. Now I want to install it on 10.7, but the current version requires 10.10. How can I install an older version of Aperture that will run on 10.7?
ThanksClick here and try following the instructions. If they're not applicable, get an Aperture 3 DVD.
(122909) -
Can I re install logic after I purchased it from the app store?
can I re install logic after I purchased it from the app store? They say you can, but it won't allow me. Finally got logic pro 9 loaded. I recorded a test session,saved it,closed logic and when I went to re open logic the next day. My Logic icon was different ( it was the application icon not the silver record icon ) and I am unable to open my session or go to the app store to re install it. I can't find logic pro anywhere in my folders other than the application icon and that won't open.
anybody answer me fast
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can't find pages and keynotes on my imac (ie not in applications folder)after purchasing them from the app store? help please!!!
Try searching with Spotlight. Click the magnifying glass icon top right corner of your screen.
If you can't locate the apps, you can re download without being charged again.
http://support.apple.com/kb/HT2519 -
If I purchase iWorks from the app store from my iMac can I also install it on my MacPro?
Hello All,
I am new to Apple computers after being a PC user for over 20 years. With iTunes I can purchase apps and use them on all my devices - Ipad, Itouch, and iPhone. My question is whether the same holds true for apps purchased for the iMac desktops and Apple laptops? The answer will be the deciding factor on whether I buy iWorks from a retailer or purchase it from the App store.
Thanks for the help.
RobertaYes, so long as you use the same Apple ID to do it. Just go to the purcahsed tab and click Install.
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i am not able to download free apps. A message comes up telling me that I havent purchased anything from the app store. What do I do?
When you set up your Apple ID, did you enter a credit card? That's usually all you need to do. Even for free apps. Also, the credit card need to be issued in the country of the App Store you use. Now, there is a way to set up an Apple ID without a credit card, but it's (IMHO) a good idea to have one on the account incase you ever do want to purchase a paid for app, or want to make an in-app purchase. I've had a CC tied to my Apple ID for several years now. Not once have I had a charge that wasn't mine or any billing issues whatsoever.
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my phone will not let me purchase things from the app store and it says I should contact support when I try
Then you should do what it tells you to do and contact Support:
https://getsupport.apple.com/GetproductgroupList.action
Cheers,
GB -
Bought a new iPod nano. Trying to download and install latest version of iTunes. When i try to install downloaded program, I get a message that says OS10.7 is required. I have OS10.58. What to do?
Choose About this Mac from the Apple menu.
If you have a PowerPC Mac, buy a new, secondhand, or refurbished Intel Mac.
If you have an Intel Mac, phone the online Apple Store and order a Mac OS X 10.6 DVD.
(71523) -
I want to but something from the App Store and it's not letting it's asking me security questions and I don't remember answers to and I don't remember my confirmation email please help!
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
Cheers, Tom
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