I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?

I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?

I have the same  problem. Have paid. Messages say I have downloaded it but the file is inaccessible apparently download is somewhere on my hard disk. How do I find it?? Is there not help at an Adobe phone service. If so what is the number to call??
Roger Broughton

Similar Messages

  • How do I get a serial number to activate an acrobat XI Pro download?

    How do I get a serial number to activate anacrobat download?

    You would have to purchase Acrobat Pro XI in order to get a serial number.
    If you made such a purchase and have not received a serial number, you need to contact Adobe Support either by chat or via phone.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • I downloaded a Trial version of Adobe Acrobat XI.  Now the trial has runout and I've signed up for a subscription.  However, my software still needs a serial number.  How can I get a serial number for the installed software?

    I downloaded a Trial version of Adobe Acrobat XI.  Now the trial has runout and I've signed up for a subscription.  However, my software still needs a serial number.  How can I get a serial number for the installed software?

    There is no serial number and you don't need one. What you need for a subscription is to SIGN IN within Acrobat, so it knows the subscriptions you own.

  • I Have Creative Cloud Student and Teacher edition, but all trial version shown in creative cloud.

    I Have Creative Cloud Student and Teacher edition, but all trial version shown in creative cloud.

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Hard drive crashed, replaced drive and need to reinstall CS5 Extended but I don't have serial number, only product code on box. How do i get my serial number?

    hard drive crashed, replaced drive and need to reinstall CS5 Extended but I don't have serial number, only product code on box. How do i get my serial number?

    Beamer96 if the software has been registered then it will be under your account at http://www.adobe.com/.  You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

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    I bought 3 iPhone 4s and each should have 5gb of cloud. I want to only use my one iTunes ID. How can I get this storage space increased to the 15 GB?

    iCloud storage is not allocated by device. iCloud storage is allocated to your iCloud AppleID. You get 5GB of iCloud storage.

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    By reinstalling do you mean that you deleted the app and redownloaded it ? Deleting an app will remove the app and its contents. Do you have copies of the PDFs in the Books part of your computer's iTunes library so that you can sync them back ?

  • Report based on Serial Number generated in the Production Order

    Hi,
    I wish to generate a Customized report, which shall include the total consumption based on Sales Order/Line Item/Serial Number/Production Order matching the Serial Number generated in the Production Order where in we can get the required data.
    Need your help and suggestions in creating this report..
    Thanks in advance..
    Ashok Vardhan
    Edited by: Ashok T Vardhan on Jan 19, 2012 11:38 AM

    Hello Tman,
    This is a slightly tricky question. The reason being, the report options like the report path etc, are set before you see the serial number prompt when you run your UUT. There might be other ways of getting around this, but a quick solution would be modifying the process model.
    I modified the PreUUT callback to set the report options. I passed the reportOptions as a parameter to this sequence. In the PreUUT sequence, I set the following fields:
    Parameters.ReportOptions.GeneratePath=False
    Parameters.ReportOptions.ReportFilePath= "c:\\"+ Locals.SerialNumber +"\\report.xml"
    I hope this would give you an idea.
    SijinK

  • Mac OS 10.4.11, Firefox 3.6.25. My home page has changed from Google Search to Bing Search, how do i get rid of bing and get Google back?

    Mac OS 10.4.11, Firefox 3.6.25. My home page has changed from Google Search to Bing Search, how do i get rid of bing and get Google back?

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
    See also:
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  • How do i get my serial number for lightroom when it was purchased from the app store?

    how do i get my serial number for lightroom when it was purchased from the app store now that the app store has discontinued selling the product?
    Thanks
    -Ethan

    Purchases from the App Store do not include serial numbers. The App Store itself provides the licensing for the product. You will have to contact Apple to have them help you reinstall Lightroom through the App store (just because it is no longer for sale does not mean that you will not be able to download your past purchases).

  • I accidentally threw away the box with my serial number before registering the product. I am new to adobe so I didn't realize I would need it. Is there a way to track down my number?

    I accidentally threw away the box with my serial number before registering the product. I am new to adobe so I didn't realize I would need it. Is there a way to track down my number?

    Barbara B. wrote:
    There is one faint glimmer of light. Depending on where you bought PSE you might have gotten a redemption code rather than a serial number. If you didn't also throw away your receipt, check that for a code. Then go here, if you find one:
    Redemption Code Help
    But otherwise, I'm afraid you are out of luck, sorry.
    Barbara,
    It has been months since I visited here.  Your patience is still intact!  I have your wonderful PSE 11 book on my Kindle now.  Thanks for the good work.

  • How do I get a serial number for teacher eligibility for Acrobat

    I have bought Acrobat XI Student & Teacher.  I cannot get into Adobe Customer Support Portal ("Error 413 Header Length too Large").
    How do I get my serial number?

    Anubha,
    I had the serial number without a problem.  I was, however, unable to access the Support Area in Adobe in order to get an eligibility code to allow me to activate the Student/Teacher software.
    I have now tried using a different PC and was able to send away the application - perhaps there was a Java problem or a problem with the Internet Explorer: my own PC is brand new Window 8 so perhaps it has not been set up correctly.
    Anyway, hopefully the code will arrive quickly and let me get started with the full version (I can use the trial version in the meantime).
    Thanks for the prompt reply.
    John

  • HOW DO I GET A SERIAL NUMBER FOR LOGIC PRO IF LOST MINE ?

    How do i get a serial number for logic pro ?  i purchased it so long ago and i just cleaned off my computer and re-installed mountain lion . When i did an erase and archive i forgot to look to see the serial number . Now when i go to launch it it asks for SN . Any help would be great .

    http://support.apple.com/kb/ht1861

  • How do I get a serial number when I enter the number it says this is an invalid number?????

    How can I get a serial number when I enter the redemption number in caps and lower case letters , I get indication of invalid Number??????

    penteltack,You have purchased Creative Cloud which is active & has no billing issues.
    CC  mostly asks for serial number if:
    1. There is no CC registered to the ID with which you had signed.
    2. There are entries of Adobe in Host files of the computer.
    3. The activation count has increased.
    Please refer to:
    Creative Cloud applications ask for serial number
    Re: Invalid serial number?
    Regards
    Rajshree

  • HT3402 if the box is lost, how can I get my serial number?

    if the box is lost, how can I get my serial number?

    You mean the Aperture serial number?
    If you have a second installation of Aperture, you can see the serial number in the "About" panel from the main menu bar: Aperture > About Aperture.
    Else you will have to contact Apple with a proof of purchase for a replacement serial number, see the following support page:
    Pro Application Replacement Serial Numbers
    Regards
    Léonie

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