ICloud is switched on but won't open on the internet and other annoying iCloud mysteries.

Using iCloud between iPhone iPad and iMac. For some reason all my notes are not on all three devices. Spent hours the other day trying to fix that to no avail. Now using the iPad. iCloud is on in the settings menu but when I go to the internet it gives me the front page of iCloud that had only three choices. Download iCloud or find my phone or find my friends. What is going on? Why won't it open to my iCloud page?

You can't access iCloud.com from a mobile device.
First check that all your settings are correct, that notes syncing (mail and notes on a computer) is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the notes you are adding are added to your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by checking in accounts on an iOS device, or the left side panel in mail on a computer), non iCloud notes will not sync.
If you are sure that everything is set up correctly and your notes are in the iCloud group, you might try unchecking notes syncing (mail and notes on a computer) in the iCloud settings, restarting your device and then re-enabling notes syncing.

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I can see the pictures in Events in iPhoto, but I can't open them. When I right click on an Event it just says Edit, but won't open all the pictures in Events. It used to open, but something is wrong. I would appreciate any assistance. Thank you.

I can see the pictures in Events in iPhoto, but I can't open them. When I right click on an Event it just says Edit, but won't open all the pictures in Events. It used to open, but something is wrong. I would appreciate any assistance. Thank you.

Hi Terence,
I got your note and was able to complete the first part, but when I came to Finder, Go To Folder and I typed in both /var/db/receipts/ and /private/var/db/receipts all I get is NOT FOUND message. I tried several times, but no luck.
Please advise.
Thank you.
Catherine Morgan

HT204053 i have an iphone 5 , i restored it but now it stuck on the activation and required an icloud id and password to begin, but i dont know about id i purchased it from saudi arabia and now i am in pakistan. how can i activate this iphone 5

i have an iphone 5 , i restored it but now it stuck on the activation and required an icloud id and password to begin, but i dont know about id i purchased it from saudi arabia and now i am in pakistan. how can i activate this iphone 5????
please help!!!!!!!!!

Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

My email on my mac (which has iCloud) is giving me a message that the server has rejected my password. When I go onto the internet and sign into iCloud there, the password is accepted. What am I doing wrong??

My email on my mac (which has iCloud) is giving me a message that the server has rejected my password. When I go onto the internet and sign into iCloud there, the password is accepted. What am I doing wrong??

Thanks...I just spent an hour on the phone with Apple Support sorting out the password issues for my various devices!!! My password was compliant with the new rules, but there were some (mysterious) setting issues that required me to delete mail from my MacBookPro and add it back, again. All in all, it was an hour of trouble-shooting which resulted in what, I hope, is a good fix.
Thanks for your help...wishing you continued success in the support community.

My airport extreme shows a green light, but won't connect to the internet.

I have an airport extreme, and it stopped working one day, so I reseted it and it's not connecting to the internet now. It's showing a green light, however, it won't connect to the internet. I live in an apartment complex, so I don't have a cable modem. The router is directly connected to the wall via ethernet. I had the ports checked by connecting the ethernet cord directly to the computer, and the internet is working fine. I tried resetting the router, but it still doesn't connect.

Your problem is typical Yosemite network.. just reboot the Time Capsule.. no luck reboot the network.. do a restart in correct order.. modem.. wait 2min.. TC .. wait 2min.. clients.
No luck then do a full reset of the TC and setup in a way that Yosemite can cope with.
Start from a factory reset. No files are lost on the hard disk doing this.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 for basestation and TCwifi wireless name.
If the issue is wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round. ie plan on a first and second round of changes to fix this.. hopefully.. I will point out other steps that can be round2.
2. Use all passwords that also comply with 1. but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. If the TC is main router you can skip this point. This is only an issue when the TC is bridged.
Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only. Do the same for ethernet if you use it.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the computer itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.
Someone posted a solution.. See this thread.
Macbook can't find Time Capsule anymore
Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/
Same thing applies to the Airport Extreme or the Express if used as router.. just replace TC in the instructions with AE.

Appletv recognizes my wireless network but won't connect to the internet. can't restore to factory settings

appletv won't connect to the internet, but recognizes my wireless network. ip address starts with 169.. somethings not right. never had a problem with appletv and home sharing until the update that required a change in my apple id

An IP address starting with 169 indicates you are not properly connected to your network. Try restarting your router and try to connect again. if the problem persists you may be suffering from interference.

IMac sees the ethernet but won't connect to the internet

we had a power outage that crashed the imac. now it won't connect to the internet. the imac can see the ethernet connection. we have several other apple and dell devices that all see the internet so it's not cabling or hardware. it's a cable modem connection that uses automatic DHCP configuration. I've created a new Location setting with no change. I'm assuming that there is a corrupted file since all the other systems connect fine. any idea which one it may be or what else I should be looking for?

Shot in the dark, but did you try an SMC reset?
SMC Reset
Shut down the computer.
Unplug the computer’s power cord and disconnect peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.

TS1398 my ipad is connected to my wifi network but won,t connect to the internet, i have tried resetting network settings but it still won't work.

my i pad is connected to my wifi network bt won't connect to the internet I have tried resetting network connections. it will connect to the internet from my phone hot spot

Try restarting your WiFi router by removing power to it for 30 seconds.

Rebooted my WRT160N, now my laptop connects to my network but won't connect to the internet

I forgot my original network password so I rebooted my wirless router, now my computer reconizes my home's wireless network and connects to it (accepted the new password and everything), but when I open my browser it can't connect to the internet. My internet connection still works when I plug my laptop directly into my cable modem, and my laptop says I'm connected to my wireless network, so I don't know what the problem is here.
I've been tearing my hair out for the last few hours trying to figure out a way to fix this, so any help would be greatly appreciated.
Thank You
Solved!
Go to Solution.

Go here to verify your cable setup.

IPhone 4s with ios 6 shows full wifi signal but can't access to the internet while other idevice can

Hi everyone,
I updated my iphone 4s to ios 6 a few months ago and there was no problem until I change my sim card to other carriers last two days. This second sim card is the same sim card that I used it earlier this year with no problem. But the problem I face is when my iphone goes to sleep mode I realised that I can't receive any push notification from imessage, Whatsapp, and Line. When the phone is awake the wifi signal is back and I have to go to each application in order to get the message. I have tried the following methods but it didn't work: reset all network settings, restore as new iphone, push home and power button together, switch off my iphone, turn on airplane mode, and even change my router. At the moment I have restored my iphone as new for the 5th times.
Now the problem is worsen, after the phone is sleep for about 5 minutes and when I awake my iphone it shows the wifi signal. But I can't access to the internet at all. It shows no working internet on Whatsapp. Safari can't load any web page, the weather app can't update temperature etc. I have to switch off and switch on wifi in setting menu so that I can use the internet. And when I leave my iphone four about 5 - 10 minuetes then the problem start again. While I can't access to the internet on my iphone 4s, I used my dad's iphone 4s with ios 5.0.1 and it works just fine with the internet. My laptop can also access to the internet with the same wifi network but not my iphone.
Does anybody know what's going on with my iphone 4s? Is it the bug from IOS 6 or my iphone is broken? Please help me.
Thank you.

Any update will cause problems for a few users. And those users will rush here and post "the sky is falling" stories about their experience. The 99.99% of people who have no problems after an update won't bother to post here; indeed, most of them don't even know ASC exists. FWIW, I had no problems with iOS 7 on my 4S. Your problem is most likely not related to iOS 6, but you should probably update anyway. For addressing the battery issue see this outstanding article: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain

2nd generation ipod won't connect to the internet, and i've never had a problem with it before.

My ipod won't connect to the wi-fi but our computer will.

- Reset the iPod. Nothing wil be lost
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset neteworks settings: Settings>General>Rest>Reset Network Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

TS1398 I can get on the Internet and other apps but when I try to get into my FaceTime or messages it asks for my apple ID and password. After a minute it says "could not sign in. Please check network connection and try again." I'm lost as what to do.

I have tried turning off my iPad and the wifi. I don't know what else to do or try.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
 Cheers, Tom

Macbook already connected to wireless but still can not use the internet as other Laptop can use.

I just changed my Condo. Now I cannot connect my macbook to the internet even I already connect the wireless.
For other computer can use the internet when they connected to that wireless, except my macbook.
Please help to reply me.

I second this statement. However, before you go you should check "apple menu > system preferences > network"
Is your Airport visible here? If so, click on it and look for the "show Airport in menubar" checkbox.

Firefox updated today and now when I reply to an e-mail, my reply box won't open all the way.

When I reply to an e-mail the box opens, but won't open all the way. When I try to make it bigger it just scrolls back up so I cannot see what I'm replying.

HI love3000,
Do you have an example url of where this happens? As well as a screenshot of the before and after ?[[How do I create a screenshot of my problem?]]
This would help investigation for the web compatibility team.
You can also try to refresh the page or [[How to clear the Firefox cache]]

The icloud logo does not appear in my preferences window under Internet and Wireless. Instead it shows mobileme.

I am trying to turn on iCloud on my Macbook but all I get in Preferences - Internet and Wireless - is Mobile me and not iCloud.
Can you tell me how to switch it on?
Regards
annie

You need to upgrade the computer's OS. Click here and order a download code for Lion 10.7.
Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
(111099)

ICloud is switched on but won't open on the internet and other annoying iCloud mysteries.

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