Ipod touch software
Hi,
I recently had to replace my hardrive in my computer and reinstalled itunes, everything works fine, but when I connect my ipod touch to try to transfer my music back, I get an error message that says "This Ipod cannot be used because the required software is not installed. Run the Itunes insatller and remove Itunes, and then reinstall itunes". Well I have done that quite a few times and the same message pops up. I'm vey frustrated if anyone can help.
This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, not iTunes.
You should consider posting your question in the iTunes forums:
http://discussions.apple.com/category.jspa?categoryID=150
Similar Messages
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hi , i cant update mi ipod touch software, a soon as the download process in finished an error message appears :" session time has expired" something like that
Disabling the computer's security software during the download and update usually resolves a network timeout error.
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I was halfway thru updating ipod touch software, got error 1602
I was halfway thru updating ipod touch software, i walked away from computer and when i came back there was an error "1602" and a picture on my ipod (requesting to connect to itunes?) but WILL NOT WORK AT ALL!
What's going on? Seems like a lot of people are having similar problems all at the same time.From the article cited at the end of my post:
Error 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
http://support.apple.com/kb/TS1275 -
When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?
If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
1st generation ipod touch Software issue
I have a 1st generation ipod touch (software version 3.13). When I attempt to update the software, it says that the software is up to date. Can I manually force an update or is there something else I can do?
Nope. 3.1.3 is the highest possible for a 1st gen.
Stedman -
I tried to update my ipod touch software by syncing with itunes and it put the ipod into "recovery mode". Seems like the only option is to restore? Is there a way to get it out of recovery mode?
No.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766 -
i need to update my ipod touchs software and it asks if i want to update and install the update and i click yes then it says that there are puchased things that havent been transferred to my itunes library and asks if i want to continue...i click continue and then it says that it will delete all my media,even my itunes purchases but that it will keep my apps,calendars,contacts etc... what can i do so i can update my itouch without losing anything???
See this Support Article on
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
Itunes on my Macbook (circa 2008) won't recognize newest ipod touch softwar
I have a macbook from April of 2008 which has the latest version of itunes 10.10.01. I have apps that i've purchased from the itunes store (including a $20 german-english translator that i DESPERATELY need for class). I recently restored my ipod to factory settings because I was experiencing issues with it charging properly.
Now i've had the german app for over a year before the restore and it worked just fine. But now my computer and itunes keeps telling me that the app needs the latest version of ipod touch software in order to sync the app. When I click "check for updates" on the ipod screen it claims that my ipod touch software is up to date - but lists it as 2.2.1!!
I know that the lastest version of ipod software is MUCH later than 2.2.1 but I can't seem to convince my itunes of this. Someone help me out please! I've done everything I can think of but my itunes is up to date and i NEED the app.
Much appreciated!!As mentioned by IIIaass, connect to iTunes and check for updates for your ipod, see how to here: http://www.apple.com/ipodtouch/software-update/
If iTunes says that 2.2.1 is the latest software for your ipod, this may imply that iTunes recognizes your ipod as 1st generation ipod. See also this article: http://support.apple.com/kb/HT2052 and try if you can update to iOS3.1 -
Ipod Touch software 4 sale will not allow me to click 'No Thanks'
I have an Ipod Touch software version 1.1.3 and Itunes 7.6.0.29. Every time I connect my Ipod Itunes is supposed to automatically connect and begin synchronizing with my computer. However I am being sold some new upgrade of software for my Ipod because I didn't pay enough money for it, evidently to get free software upgrades. When I click the button that says "No Thanks" I get an error message from the Itunes Store that says it can't process my request. I get it each and every time I connect my Ipod. It sure seems like I am being force fed that software. What part of NO doesn't the Itunes store understand? Really guys it sure feels like I am being harassed to buy this thing and i don't want it. What is the fix? I have already reinstalled the Ipod software and that didn't work.
Torrent of Life wrote:
That is a pretty glib answer. Not one title on the Itunes support web pages addresses the issue of the Ipod Touch software having an inability to connect with the Itunes Store. Can you please be specific? Where specifically am I to find the answer to this question?
Didn't mean to be glib, rude, etc...Just tried to throw you a help section that MIGHT hold your answer. Doesn't look like anyone else is helping. Sorry I couldn't give you the exact answer.
I'm even going to suggest another one: http://www.apple.com/support/iphone/
Have you tried posting your questions in the iPhone discussion forums?
I see you're newly registered so just as an FYI in case you didn't know the only "guys" in here are users like yourself. You are not directly addressing anyone from Apple. Just others like yourself who have a problem or try to help those who have problems. -
ever since i updated my 4th generation ipod touch software to 6.0.1 it keeps shutting off for no reason. anyone know why it might do this?
If the reset does no work
Try:
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Maybe the replacement is defective. -
Is there any way to return to previous iPod touch software version?
Is there any way to return to previous iPod touch software version?
Downgrading the iOS on any iDevice is not supported by Apple..
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I can't update my iPod Touch software. It fails at 777 mb of 778mb saying download has timed out. Computer settings and broadband connections are fine. Help please!
Disable or turn off all firewall and anti-virus software and try the download again.
Stedman -
i updated my ipod touch software and it made my ipod touch be restored
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694 -
IPod Touch software update suggestions - Attention Apple Development!
Maybe this has occurred to you folks at Apple, but how about an iPod Touch software update that allows the user to create 'folders' to organize YouTube bookmarks? Even better, a way to do this in the sync-page of iTunes as well. And another suggestion - a way to select which Safari bookmarks are synched; better yet which browser to sync (Safari, Firefox, etc. - can't do this on the Mac as far as I can tell).
Click here and fill out the form to send comments to the iPod touch engineers.
(27291) -
Hi! I have an ipod touch software 2.2.1. How can I upgrade it??
I can´t upgrade IOS 5.0 or 4.0. I don´t know what to do!
Why don't you start by telling us which ipod touch you have?
If it is a 1st gen then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
Help!!! Problem when uploading new ipod touch software
Hi, really hoping someone can help!
I connected my ipod to itunes and it asked me if i wanted to download new software for ipod touch so i did, then when it finished downloading it automatically started updating my ipod but before it finished i got an error message saying something like could not upload new software on ipod. i clicked ok and my ipod disappeared from the display list on itunes
now my ipod isn't showing in itunes despite being connected via USB and it won't do anything, i just have a screen with a picture of a usb and an arrow pointing to the itunes icon.
i have absolutely no idea what to do now, please help!Try another pc,The latest updades 3.3 did a lot of damage to my ipod simmilar to yours.I connected it to another pc then did a restore then went back to the original pc where my music is,be weary of that update.good luck.
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