Issuing a Credit memo - G/L account is missing

Why the error message coming up when you issue a credit memo.  It says the G/L account is missing.  what could be the problem?
Thanks
SV Reddy

Your Sales Credit Account is not defined.
It depends on the item you have on the Credit Note which you would like to create. Go to Item Master Data of this item, Stock Data tab.
For the 'Set GL Accounts by' there are 3 options: by Warehouse, Item Group or Item Level.
1. Warehouse: go to Administration -> Setup -> Stock Management -> Warehouses, choose the WH you use in this case and on the Accounting tab fill the Sales Credit Account.
2. Item Group: go to Administration -> Setup -> Stock Management -> Item Groups, choose the Item Group of the item on your Credit Note and on the Accounting tab fill the Sales Credit Account.
3. Item Level: in Item Master data -> Stock Data tab fill out the Sales Credit Account column. If you don't have this column, go to Form Settings and make it visible there.

Similar Messages

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