Once I connect my iPhone to the computer to sync., the computer crashes. I unistalled and installed iTunes, still I get the same results. If I disconnect the iPhone from the computer, iTune will work, I therefore uninstalled the iTune from my computer.
Once I connect my iPhone to the compjuter to sync., the computer crashes, and continues to reboot as long as the charge cable is connect between the iPhone and the computer, once I disconnect it, then the computer and iTunes will function normally.
I had uninstalled and reinstalled the iTunes 3 different times, still I am getting the same results, I therefore had to uninstall the iTune from my computer to be able to do my work, and charge the iPhone at the same time. Please note that few weeks ago, everything was working fine.
What can I do to resolve this issue.
Thank you.
Magdi
If you have photos in the Camera Roll on your iPhone and have preferences set to open an image azure application on your pc when a camera is connected, your pc will do just that. That's how one transfers photos taken with the phone to a PC.
You can do two things to avoid this.
1. Just quit the image capture application and open iTunes. You do have iTunes 10.7 or higher installed on your pc, right?
2. You can change the preferences on your pc to do nothing when a camera is connected. And you can set the preference in iTunes to open iTunes when your iPhone is connected.
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http://support.apple.com/kb/HT1848
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A restore to factory settings doesn't damage the iPhone. If you wish to remove the Other data that is taking up storage then have a read over the helpful user tip provided by Kappy below:
https://discussions.apple.com/docs/DOC-5142 -
Apple recomments uninstalling and installing iTunes and other Apple related software. Will I loose my data?
Thank you!Rather than using the Apple document as a guide, I currently recommend using the following user tip instead:
Troubleshooting issues with iTunes for Windows updates
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http://labs.adobe.com/downloads/acrobatcleaner.html
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how new is the Notebook ?
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The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
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