Received following error message "itunes could not connect  to the itunes store. make sure  your network is connection is active  and try again." i know the connection is active. what can i do to resolve?

received following error message "itunes could not connect with Itune store - make sure  your network connection is active and try again" i know my connection is active. does anyone know how to fix this problem?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

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