TS1702 have apps loaded but no sound. Games work just  no sound. What is wrong with this picture?

I have loaded some apps that work just fine while others have the game and work but no sound. What should I look for to fix this. I have deleted them and reloaded them but still no sound.
Thanks

Yes if I unplug the internet cable I can login.  That is however what I am trying to get across.  That is unacceptable by any standard.  Why should I have to unplug the dang internet to login to my router!?!?
Browser does not matter.  They all give the same error.  If I reboot the router there is about a 20 second window where the login page will appear and give me the option to login local, but once I logout of that session its back to "502 Bad Gateway".  How can this **bleep** get past QA?
I mean as a home user or business user I feel this is just garbage.  I can't login to he router without jumping through hoops.  I fell like an idiot telling the customer "Sorry due to a bug with this router I have to halt your business for a few minutes while I setup a port forward."  One of them even told me, so get me a different router, because we can't be doing that each time we need to make a change.  And I did.
Basically I will never suggest these routers to anyone till this is fixed.

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