0X610000F6 error - brand new Officejet 7500A

Just got Officejet 7500A today & bee trying for the past 1 hour trying to install it! The stupid thing is full of error codes all the time. Firstly I got an error of a paper jam & it told me I had to take out the back & remove any paper jams then lift up the top left section & take out any jams. How can there be jams on a BRAND NEW machine just out of the box???
After restarting the machine again, before getting to installing any ink cartridges I get a 0X610000F6 error saying "Refer to Printer Documentation" but there is no documentation I can find with any error codes. After restarting the machine a few times, I get to install the ink cartridges. Next error I get now is an "Ink System Failure" 0xc19A0041. I turned off the machine, took out the cartridges and put them back in, then started the machine.
I now keep getting the 0X610000F6 error when I'm trying to continue with the setup. I tried everything written here: http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&docname=c02282370 except "Service the All-in-One".
**bleep** is wrong with this HP & how do I fix it??? I've got a brand new machine full of errors!

Hello bbi1,
Welcome to the HP Forums.
I see that you are having an issue with the error code 0X610000F6.
I also see that you have already gone through a document that troubleshoots this issue.
I have a few steps that we can try in the attempt to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I also have a document that you can try that deals with a 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error ....
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thank you for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Hi KRichBC,
Thank you again for answering my questions!
Checking over the printer's specifications, found at this website. HP Officejet Pro 8610, 8620, 8630, 8640, and 8660 e-All-in-One Printer Series Printer Specifications. This is a supported paper size at 8.5 x 11, if the paper type is Index Card Letter.
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Hope this information helps you, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Hi,
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Say thanks by clicking the Kudos thumb up in the post.
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I was hoping that I could receive some feedback from you fine folks here
My situation:
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This screenshot is someone elses, I tried to install audio software.
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I've made a video with some explanation here http://youtu.be/a0hKQvy-Km8 - my sincerest apologies for the shaky camera.
I then checked the hard disk and the partition above it. The Macintosh HD gave me the green 'ok' light, but something weird happened when I checked the partition on the level above it. It will take ages to finish and I see Disk Utility doing some strange 'jumping around': http://youtu.be/hyLAEhLRnKc (warning - long video so you might want to skip through it. The point is to demonstrate how long it takes).
When I checked the hard disk for a second and third time, I got 'everything ok' results pretty quickly.
Checking both the HD and the partition above it again, this is what happens (and what now worries me the most): http://youtu.be/4l2Fb2RvOW4
Edit: I sum up my findings at the end of the video, might be better to skip here and then watch the full thing only if it's not clear yet.
There is some further explanation in the video. It basically comes down to Disk Utility not finishing/not providing any conslusion, while Activity Monitor shows it's not doing anything -- please bare with me when watching the video, I know it's not the most exhiting video ever posted on YouTube but it does bring my point across (there is some more talk in this one; not sure if that's an improvement in terms of entertainment value though ).
** Is my hard disk failing? In that case I'll return the Mac immediately.
** Or just a software issue?
As said, this Mac Mini is brand new. If at some stage anyone would feel the wise thing to do is to return my Mac, please do let me know. There is a 14 day return policy in The Netherlands (on top of other warranties) and I'd rather return it in case of doubt, than end up with technical issues with this machine once I've started working with it. I'm ok with doing some troubleshooting if the machine is fine, but I'd rather not take a gamble with a 1200 € machine under warranty.
Thank you so much in advance - your help is highly appreciated.
Paul

I was hoping that I could receive some feedback from you fine folks here
My situation:
I bought a 2012 Mac Mini 2.6 Ghz Intel Core i7 from the online Apple store. It came with Mavericks 10.9.1 pre-installed and was delivered two days ago (I know, the mini update is evident but I needed the machine).
I noticed that I had to enter my password every time I created, moved or deleted a folder. I did not think much of it.
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This screenshot is someone elses, I tried to install audio software.
Based on that error, I contacted the developer of the software. But then I noticed that I got the same error for other developers too.
I tried the solution that the topic starter marked as solving his issue in https://discussions.apple.com/thread/5541793. It involves booting in OSX Recovery (command+R) and excecuting the 'resetpassword' command. That did not work for me. It also looks like my password data isn't stored as I do not see the 'obfuscated' password dots that the screenshot shows in that topic, even when I entered and saved it multiple times -- but I'm not sure if that is part of the main issue (which I'm gettting to).
I also made sure gatekeeper allows applications to be installed from unidentified developers, as shown here: http://www.instantteamspeak.com/static/en/img/mac-gatekeeper-anywhere.png That didn't help either.
Next I opened up Disk Utility and ran a check on write permissions. That got me worried.
The check ran for a long time, spitting out "ACL found but not expected" errors.
I proceeded to restore write permissions. That took 20-25 minutes.
Once it finished I checked write permissions again. An equal amount of permissions needed to be restored! It's as if Mavericks didn't remember anything it did.
The good news is that I could now install the files I previously couldn't, but the fact that I've restored write permissions three times now, and each time it seems as if nothing of that is remembered, has gotten me worried.
I've made a video with some explanation here http://youtu.be/a0hKQvy-Km8 - my sincerest apologies for the shaky camera.
I then checked the hard disk and the partition above it. The Macintosh HD gave me the green 'ok' light, but something weird happened when I checked the partition on the level above it. It will take ages to finish and I see Disk Utility doing some strange 'jumping around': http://youtu.be/hyLAEhLRnKc (warning - long video so you might want to skip through it. The point is to demonstrate how long it takes).
When I checked the hard disk for a second and third time, I got 'everything ok' results pretty quickly.
Checking both the HD and the partition above it again, this is what happens (and what now worries me the most): http://youtu.be/4l2Fb2RvOW4
Edit: I sum up my findings at the end of the video, might be better to skip here and then watch the full thing only if it's not clear yet.
There is some further explanation in the video. It basically comes down to Disk Utility not finishing/not providing any conslusion, while Activity Monitor shows it's not doing anything -- please bare with me when watching the video, I know it's not the most exhiting video ever posted on YouTube but it does bring my point across (there is some more talk in this one; not sure if that's an improvement in terms of entertainment value though ).
** Is my hard disk failing? In that case I'll return the Mac immediately.
** Or just a software issue?
As said, this Mac Mini is brand new. If at some stage anyone would feel the wise thing to do is to return my Mac, please do let me know. There is a 14 day return policy in The Netherlands (on top of other warranties) and I'd rather return it in case of doubt, than end up with technical issues with this machine once I've started working with it. I'm ok with doing some troubleshooting if the machine is fine, but I'd rather not take a gamble with a 1200 € machine under warranty.
Thank you so much in advance - your help is highly appreciated.
Paul

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Hi There,
I Just bought a brand new Dell Studio laptop from Best Buy and the first login.. was trying to register my Mcfee AV on it and started dumping the physical memory with blue scree.. So sad.
I had Win7 on it. What could be the issue? Can someone help here?
I have another thing to know, I want to replace this one with a diff. Studio laptop which is available in best buy, I want to avoid the 15% restocking fee. The one I am thinking to replace it with is of light brown color in the Dell laptop link on best buy site on page 2 and this one is a bit costlier than the one I am using it.... Can I replace this one without any restocking non-sense as the current one keeps throwing with blue screen error. Although it doesnt happen everytime i use it but it does come up with blue screen every now and then...
Any suggestion would be appreciated. The Laptop which I currently have is not listed in the Best Buy site now, was there till last week. Dell Studio, i3 processor with 500GB HD & 4 GB RAM.
Thanks,
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You're over thinking this! If you're getting an error of this type and you didn't do anything to the machine besides install McAfee, then bring it to your nearest BestBuy to have Geeksquad look at it or have it returned. You're within the 30 days, right?
There is no restocking fee for defective items. I'm not sure if yours is defective, but speak to the store, I'm sure you will be pleased. Point is, do it now, before more time passes.
I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
: Open Mailbox

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Try this for a Quick Fix ...........
After reading other forum comments from people having the same problem with the yellow cartridge popping-out, combined with others who have realised that HP have no interest in compensating anyone for this rediculous example of, at best, 'bad design', or at worst 'blatent planned obsolescence', I have created a 'quick fix' that may add another 1, 2 or more years of life to the HP Officejet Pro L7580 Printer.
This is not the elegant technical solution I was hoping for. However, in hindsight, it may prove to be a more reliable solution than replacing the faulty part that is actually causing the problem. So, here it is the Quick Fix ........
I found a wooden triangular door stop that I cut to size that fitted exactly in the space between the plastic door and the offending yellow cartridge. To hold it in place, I wrapped the doorstop with 2" cellotape, then I stuck the door stop to the inside of the plastic door with double sided cellotape (double sided stick-on foam would also work well). With the doorstop in the correct place, the plastic door closed perfectly and was snug enough to apply sufficent pressure to the offending yellow cartridge, and hence stopping it from popping out again. To make sure the plastic door does not 'fly open' with the pressure of the yellow cartridge (when it wants to pop out!), I applied another piece of 2" cellotape around the outside of the door, holding it to the body of the photocopier.
This exercise only took 10-15 mins to do. I feel this is a much better option than spending another $300+ on a new All-in-One system, as well as being a good environmental solution. If this is DELIBERATE 'planned obsolescence', companies like HP need to be more accountable for, at best, 'sloppy design'. Any feedback would be appreciated.

Officejet pro 8000 not recognizing brand new HP black ink cartridge

Hi. My officejet pro 8000 is not recognizing a brand new HP brand black ink cartridge. The black ink indicator remains lit and it will not print. I have unplugged the printer, but this did nothing. It is wierd, when I open the door where the cartridges are, the light goes out, it only goes on again when I close that door. The printer was working perfectly until this . Any helpful hints? Thanks so much.

Hello chx2,
Welcome to the HP Forums!
I understand your Officejet 8600 is not recognizing your brand new black ink cartridge. I will do my best to assist you! Please make sure this printer is plugged into a direct wall. I just want to see if this makes a difference.
Next, please follow these steps in order:
1) Remove all ink cartridges from the printer, then close the door
2) Remove the power cord from the printer (Do not press the power button)
3) Please clean the ink cartridges by following this HP document here. (Also, make sure you have completed all the steps from this document)
4) Wait 60 seconds or more, then plug the power cord back in
5) Wait for the printer to turn on completely, then install the ink cartridges
6) Try to print a document
Please post your results, as I will be looking forward to hearing from you.
I worked on behalf of HP.

Using Disc Utility to copy my hard drive to a brand new external drive and am having the error "Unable to create...(Cannot allocate memory)".

I'm not very tech savvy but am trying my best to use Disc Utility to copy my hard drive to a brand new external drive and am having the error "Unable to create...(Cannot allocate memory)".
Last night no problems, woke this morning and it was freezing so I forced a restart and got the grey screen with the folder and question mark. Ran off to best buy to get an external drive... Please help! Thank you!

I have done both. When I hold down the "C" key it pauses for a few seconds while the cd spins and then the flashing folder icon appears.
Could be you have the wrong cd/dvd. The mac will only boot a supported cd/dvd for your machine. The flashing question mark indicdates your machine could not find a valid os.
When I hold down the "option" key for the startup manager the cursor comes up and moves but the actually manager doesn't come up no matter how long I leave the laptop on.
Not sure. Could be your machine does not support the startup manager. You would think the machine would ignore the key.
Where did you get the dvd? What is the number on the DVD?
What machine do you have anyway?
This site provides more information, but lacks security.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
or
This site provides more information, but lacks security too.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
http://www.chipmunk.nl/klantenservice/applemodel.html
( hint by K Shaffer )

Brand New Internal Hard Drive with "disk0s2: I/O error" (iMac 2007/10.6.8)

Hello,
I have a 2007 iMac 21" Aluminum running 10.6.8 with 4GB RAM. Two years ago I had a 2TB Western Digital drive installed, which ran fine until about two weeks ago. The performance of my iMac went down hill fast. At first I didn't suspect the drive but, finally, Disk Utility did start showing errors (including the disk0s2: I/O error).
Today I had an authorized Apple service center remove the drive and replace it with a brand new 2TB drive (a Toshiba, if you're curious). Tonight I booted up and noticed some sluggishness. So I rebooted in safe-mode (holding down the shift key), disabled a few auto-start apps I had, and rebooted. Problem solved.
Now, the computer is performing fine it seems, but I have a (free) menu bar app installed called SMARTreporter version 2.7.3. Since booting it has thrown several disk0s2: I/O errors. Excerpt:
Aug 2 21:45:17 localhost kernel[0]: disk0s2: I/O error.
Aug 2 21:45:47 localhost kernel[0]: disk0s2: I/O error.
Aug 2 21:46:25 localhost kernel[0]: disk0s2: I/O error.
Aug 2 21:49:45 localhost kernel[0]: disk0s2: I/O error.
Aug 2 21:50:51 localhost kernel[0]: disk0s2: I/O error.
Aug 2 21:52:27 localhost kernel[0]: disk0s2: I/O error.
Aug 2 21:53:52 localhost kernel[0]: disk0s2: I/O error.
Aug 2 21:54:45 localhost kernel[0]: disk0s2: I/O error.
Aug 2 21:57:41 localhost kernel[0]: disk0s2: I/O error.
Aug 2 22:00:14 localhost kernel[0]: disk0s2: I/O error.
Aug 2 22:13:05 localhost kernel[0]: disk0s2: I/O error.
Aug 2 22:14:28 localhost kernel[0]: disk0s2: I/O error.
Aug 2 22:15:56 localhost kernel[0]: disk0s2: I/O error.
Aug 2 22:17:16 localhost kernel[0]: disk0s2: I/O error.
Aug 2 22:20:06 localhost kernel[0]: disk0s2: I/O error.
Aug 2 22:22:38 localhost kernel[0]: disk0s2: I/O error.
I will add that I noticed these errors after I work the iMac from sleep and got one or two more after I work it from sleep. But it's been several minutes since I got another notice from SMARTreporter (which uses growl notices, which is nice). The last line shown above is the last diskOs2 error I've seen in the past 45 min. or so.
I know it's possible to get a bad drive, so I haven't ruled that out. I'm just surprised if that's indeed the case. But I want to make sure I know what's going on, and any help would be appreciated.
Thank you.

UPDATE...
I took it into a different authorized Apple reseller/tech (Mac Authority Nashville) and they did a diagnostic on the spot, indicating that the drive was OK. They suggested it was probably a loose cable.
I took it back to the other place and they took time to disassemble it again and check the cables. The cables were fine (they showed me pics on their iPad - nice touch since I couldn't go back in the back). They suspected it could be corrupted data and that I should eliminate that possibility before dropping another $100 on it to find out what the issue is -- especially since it's six years old (this weekend, in fact. I chuckled when Apple said that it's now classified as a "vintage" machine).
Now I have re-installed Snow Leopard and have run all the updates. (Before installing the OS from DVD I ran Disk Utility and everything checked out fine.)
I also ran an app called EtreCheck and it identified some launch agents for apps I deleted long ago. I cleaned up some old files (verrrrrry judiciously) there and restarted.
So far my iMac has been running 3+ hours without a hint of problems or performance issues, so I'm encouraged that the problem is apparently fixed (if I have more trouble, I'll come back to this thread with another update). Appaently I just spent money on a hard drive I apparently didn't need. (Time for a SATA case so I can have a new external back-up...)
LESSON:
It doesn't hurt, usually, to start with reinstalling the OS when serious performance issues arise.

0X610000F6 error - brand new Officejet 7500A

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