1 months+ wait for a warranty repair?!

My thinkpad Yoga died at begining of June. Called Lenovo who sent a replacement HD which didn't resolve the problem so I had to ship the item in for repair.
This is 16 June and I am yet to hear anything or an ETA on when I can have it back.
Just wondering how long does it take on average to get a Thinkpad repaired? Really pissing me off that the rep flatout refuses to extend my warranty for the days I have to wait for it to be repaired.

OK according to the call center this is what happened
Depot received faulty laptop mid June.
Depot requested SSD replacement, 1-2 week wait for parts
Depot received SSD, found the motherboard to be faulty instead, another 1-2 week wait for motherboard
Depot received motherboard, but found they needed recovery disc to restore Windows, another 1-2 week wait.
Looks like my local depot doesn't have ANY parts available for a Thinkpad Yoga repair and the whole mess really makes Lenovo look incompetent in getting things sorted.

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I've send my Macbook Air for a warranty repair and it came back repaired BUT with new problems -.-

Good evening everyone...
First off I wanted to say that I'm ****** off and even more frustrated by my MacBook Air, god dammit this machine was expensive and now all I get are problems.
But enough of that, let me get to the point already.
So I made a topic in "Apple Support Communities" about a week ago ? Maybe two - bascially it was about my MacBook Air having this "kernel_task_" problem.
After that I sent this Mac for a warranty repair, of course they have replaced the Logic Board and claimed that it has been repaired - fine, that's amazing right ?
Well, NO.
So I was happy to finally get to use a computer at home (Not to mention that I need a computer at home to do any kind of studying or anything at all) and when I booted it up everything seemed to be fine - fantastic even !.
After launching it I updated my software (05/03/2013, Firmware Update 1.8, Java for OSX 1.0 and iTunes) and started to use it as normal, I was browsing the internet when my Mac turned off just like that while being plugged in into the charger.
I thought to myself - well, bad luck I guess.
I've turned it on again, it went fine for about 30-60 minutes then I turned it off without any problems
RANDOM SHUTDOWN COUNT : 2
After some time I plugged in my power adapter into it and guess what ? It turned on the MacBook by itself without me pressing the power button.
What the ****
So, basically what happens now is :
1. My MacBook Air randomly Shuts down
2. My MacBook Air turns on every time I plug my charger into it while being completely turned off
Any ideas -.- ?

Well, it turned off randomly again and I had some problems turning it on.
That was my first and last Apple computer I have ever bought, call it bad luck but I am dissapointed right now because I would expect a better quality product for that price.
Seems like I will have to build a PC workstation then, at least that will be more reliable.
Thanks for the "help" though

8 month wait for new phone line!!!!!

I posted on here a while ago '5 month wait for phone line' and I cannot actually believe that I am almost at 8 months of waiting for a phone line to be installed!!
Reason: Openreach are having traffic management issues for a four way traffic light system needed for my phone line, this has been the reason since JULY 2013!!!!
My local council have told me this is just an excuse as Openreach/BT have not made any requests to them in my area or the entire of Anglesey where I live!!!
I get updates from a BT team in Sunderland which are very repetitive 'traffic light problems' cannot get permission for them blah blAH BLAH!!! And they accept these excuses from Openreach!!! They can give me no indication as to when I will get a phone line and when I say what happens when we get to year point they say oh no that will never happen!! This BT team now only text me updates saying they could not get through to my mobile, they say they will update me on the 19th December but it will be the same old **bleep**.
So now I am am drafting a letter which will include all the correspondence between BT and myself including all the false information they have texted me and stupid emails (one said there are major problems in Cornwall so thats is why there is a delay I asked whats Cornwall got to do with anything I live in North Wales, the BT guy then said Cornwall is the term used to refer to a large area??? He later apologised for his error, but what an idiot)
My letter will also be sent to BT head office, complaints and the my local MP, BBC Watchdog and various other local consumer affairs programmes.
But any extra advice would be greatly appreciated.....
HAnnah Hughes

He was the one who made the Cornwall comments!! All he did was relay extra information in more detail than the BT operators were giving me, but he had no authority to do anything. It has been escalated but this wonderful escalation team are doing nothing at all, other than accepting Openreach excuses.
Some of my text messages say " we are waiting for council permission", then the next one says "Openreach have had council permission" but the latest ones are back to "Openreach are waiting for council permission"!!!! You would think that someone in BT would pick up on this!!!
BT will not give me the location of the work needed either they say Opnereach do not have this one thier system, because the council keep telling me that no permission has been requested.
Hannah

Need advice for escalating warranty repair

hi all,
around easter I noticed my daughters 2007 C2D macbook(white) developing hairline cracks in the backcase near three stress points, near the tabs on both sides that hold it off the topcase and in the middle from constant opening of the machine. the local genius said applecare would cover it but she needed it for school so I delayed sending it in. My Bad. She comes home with a chip in the topcase and about 12-14 dead pixels in the display. Sent it off for repair and Apple said the screen showed signs of abuse( not completely out of the question) due to one section that seems to have been "bruised" and is leaking. Unless she or a spurned lover took an icepick to the screen I don't see how she caused over a dozen pixels scattered all over the display to fail but I am not an engineer. The problem is they will not perform the case repair unless I agree to the $800 LCD replacement. The reason being they can't perform a partial repair. The way I heard it is until I replace the LCD at my expense apple in unable to do any warranty repairs and i have 14 Months of Applecare left. My local apple store is closed for renovations or I would go there where they recognize me for advice. Powerbook Medic quotes $250 for screen replacement. should I do that and then resubmit the machine to Apple for case repair? Is there a Phone number for customer service other than tech support I could try to escalate this case with? The only one I see is the Apple Store CS for orders and such. Anyone have any thoughts or recommendations?
Thanks,
Frank

Is there a Phone number for customer service other than tech support
You call the support line and asked to be transferred to customer relations.

Nearing a Month - Waiting for Apple to Fix

Hi
So I have had my apple account disabled for 2 weeks now I believe and been waiting for Apple to fix my account issue for almost a month now (it will a month this friday) and I am getting very impatient sadly, I don't want to get angry but it is taking a ridiculously long time. I have called Apple several times since the issue came up and every time they tell me I just need to sit it out.
I'm pretty much fed yup with waiting as I want to make use of my account iPhone developer account, problem with enrolment migration). Now and again they have told me they have escalated my issue to the top priority, but its taking so long I'm beginning to wonder whats going on.
I was wondering if anyone else has experienced such long waiting times like this and why? Thanks (sorry for rambling on).

They said it would be best that no information was changed on the account while they looked at it so they disabled it. I thought it would be disabled just while they were looking at it for a day or two, but its been disabled for far longer now.

HP Warranty Repair Help and Advice

I need help to resolve an issue that I'm having.
I sent two of our desktop computers to HP for a warranty repair.
I shipped them in the HP provided boxes with the HP provided shipping labels.
They were both delivered to the HP repair center in Jeffersonville, IN. One of them on 3/25 and the other on 3/26.
We received one of them back very quickly (Order Number BDRJ727001).
We still have not recieved the other one (Order Number BDRH838402)
I have now called 4 times to get a repair status from the toll free number support line.
I have been promised updates to my order each time I have called within 48 hours. I still do not have any updates to my order. The first 3 reps told me that the repair center has my computer and is working on it.
The last rep I spoke to told me that the repair center received an empty box and she would escalate the repair. This is the first time that I have been told this. The first 3 reps said nothing about this.
I don't believe that anyone will be calling me back or giving me an update since nothing has happened as promised yet.
We have 18 HP computers and all are used daily. We really need this computer back so we are not short a workstation. We have been without it for almost 2 months now.
Is there someone else we can call or speak to regarding this issue?
Thank you for your help.
Richard

Hi @rich251 ,
I have sent your issue to be reviewed and do check your private message for a HP employee to reach out to you. I hope this will help out with you problem.
Best,
Russ
I worked for HP.

2 months already and still waiting for apple provider to repair MacBook

My girlfriend's macbook pro has the no video issue ( http://support.apple.com/kb/TS2377 ) We sent it to our local AASP from Honduras, they told us that Apple would refund everything, but it's been 2 months already and we are still waiting for Apple to send the materials.
Is that normal?

Welcome to Apple Discussions!
In the U.S. spreaking directly to Apple, you can ask for them to consider replacing your Mac within 3 weeks of sending it in, or three attempted repairs ont he same item. I suggest going over to the repair place, getting a case number they have with Apple, and contacting AppleCare directly.
In Hondurous that would be:
http://www.apple.com/la/support/

WAITING FOR 1 MONTH FOR REPAIR Z10 MOBILE

Z10
Hi Blackberry Users, I just get Z10 one week ago, But The phone got switch off n can't restart, then I bring to Service center they told me got system problem and we need to send the Factory. And they told me collection after One Month. Is it I need to wait for one month that my phone to collect. Is there any replacement for my Warrenty mobile. I think this is not correct responce for BLACKBERRY Customers.
Sudha

Hi and Welcome to the Community!
As a user-to-user community, no one here can answer your question with any level of authority whatsoever. BlackBerry provides zero front line support to end users, including warranty...all support starts with the carriers, authorized resellers, and authorized service centers, all who can escalate cases into BlackBerry at no charge to the end user. Further, your warranty terms are a contractual matter between you and your original place of purchase...whatever those state is what governs.
In any event, your escalation path is not here, in these forums. Rather, it is through your service center or original place of purchase. You have no free path by which to bypass them.
There is something called incident support, but it costs to just ask the initial question, since you are bypassing the contract you signed upon purchase. If you wish to investigate that, you can review it here:
http://us.blackberry.com/support/programs/technical/incident.html
There also might be some good reading here:
http://us.blackberry.com/legal/handheld-limited-warranty.html
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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T400 - Video problems and a long wait for repair...

Hi,
I'd just like to state my experience with Lenovo Customer Support for a video problem with my T400. Bottom line, as of today, it's been around 27 business days that it's been with Lenovo, and 41 days total since it's failed on me, and nobody, including Lenovo Customer Support, seems to know what its status is exactly, except that they're waiting on a part which has no ETA.
In July 2009, I bought a T400, a 2764CTO version with the switchable graphics between the internal intel graphics and the ATI GPU.
All was well until February 1st, 2010, when the LCD sudden wouldn't work. Well, it would work, but the screen was very very dim, even with the display maxed out on brightness. You would have literally bring your nose to the screen in order to even make out any text or images - definitely unusable. However, if you hooked up an external monitor via the video output, the T400 would display video output properly that way. When I did this, I noticed that the switchable graphics option wasn't there any more - couldn't switch to the ATI GPU. Based on this, I figured it must be a video card or LCD issue, or a combination of both.
So, I called Lenovo Customer Support (CS) at 1-800-565-3344, since I'm up here in Canada, and I initially was issued a case number of 41JRFSD, and I agreed to send it to a local Lenovo Repair Centre. Oops, my bad, I made a mistake using the locator tool I was told to use at bplocator.lenovo.com, and thought the Centre was relatively close. Not quite. So, I called Lenovo CS again, and they issued me with a new case number, 40KWSYF, and said they'd send a box for return to depot. And within 2 days, Feb 2nd or 3rd, I got a Purolator courier return box. That's fast service! Pleased, I put my T400 in according to instructions, and I sent it off.
Fast forward to about mid-February. I called Lenovo CS, and apparently there was a delay - the depot needed a part that wasn't in stock. Fine, I know these things can happen - I'll wait.
Fast forward to March 1st. I talk to a Lenovo CS rep, and it appears that the part needed has arrived, and they've put a rush order to get the computer back to me. Great!
Fast forward to March 8th, still no computer. I talk to another Lenovo CS rep... strange, there's no update. The issue gets escalated to the Depot managers.
Fast forward to March 12th. Still no word on my T400's status. An email fron CS has been sent to the depot. Not even the CS reps know what's going on. The rep I talk to figures there should be a response by the end of the day.
Fast forward to today, March 13th, 4:50pm Pacific Time. I just finish talking to Lenovo CS, there's been no response from the depot. Apparently there's a part that they're waiting on for repairs, but there's no ETA on it. Is it the same part that I've waiting on all this time? Is it a new one? I don't know.
At this point, I've been told to send an email explaining my situation, and I've also been told to talk to Scott the next time I call CS on Monday after 3pm Eastern. I have to stress that the Lenovo Customer Support Reps I've talked to have all been very sympathetic and have been courteous, helpful, and professional - something I appreciate from having worked in Customer Support myself. But the bottom line remains: my computer's not back to me.
So, my questions to the community here: is my experience here typical? Is there any hope of my seeing my computer back, or even at least just the hard drive? I've used Lenovo computers for work for the past 7 years, and it was my good work experiences that led me to buying a Lenovo for home use. However, it's been a while since I've been without my T400, and I was hoping to get my taxes done on the computer too, since they're due at the end of March. I'll reserve judgement on Lenovo until I get my computer back, but at this point, all I can say is... I'm disappointed.
If you're reading this, I'll let you judge my experience for youself. I'll update my case as it progresses.
Thanks!
Moderator edit: Removed support contact private information, per the Community Rules.

Hi all,
So, an update with some good news: my computer is finally back!
After a total of over 40 business days (just over 2 months) I finally have my T400 back at home, working again!
According to the spec sheets, the repair depot had to replace: the systemboard/planar, display/LCD panel, LCD cable, PC card, bluetooth, and the inverter. BIOS/Embedded controller was also updated, along with the regular diagnostics to ensure everything was working properly.
I give Lenovo credit though: they got the final parts to repair the computer on Monday, April 5th, and shipped my computer back to me for the next day (today, April 6th). That's fast service, once repaired!
However, my case spans over 4 screens of updates and repair depot orders of parts.
Also, it took me over 10 calls to Lenovo's Customer Service, plus an escalation to a higher-level manager after 1 month had passed, to get progress updates and ETAs for repair.
Lenovo called me only once to give me an update, and that was the manager whom my issue was escalated to: all the other times, I called Lenovo for an update.
The story doesn't end here, however:
In talking to Customer Support, they told me that Sales might be able to sell me an extended warranty at a discount, given the issues I had. And indeed, after talking to Sales, they offered me a 1 year warranty extension at a price of just over $100 CDN, plus tax. This is a sale price, compared to the regular retail of $129. Unfortunately, they can't sell me just one month.
At this point, I refused their offer, and again escalated to a manager to request an extension of exactly 1 month on my existing warranty. I figure 1 month delay in repairs, that's plausible - crap happens, and while most repairs take 5-10 business days, I can understand it can sometimes go higher. Two months though.... My request for a warranty extension is being considered by the manager it was escalated to.
So, one last question for you folks reading this: am I being unreasonable, talking to Lenovo support one more time to request a 1 month extension of my warranty, given the length of time it's taken for repairs? I'll post the response Lenovo will give me tomorrow, as they've said they'll do.
One thing for sure: Lenovo's response will definitely influence my choice of brand from whom to buy a new computer (and it will influence the choice of my friends who've heard my issues, and maybe yours too). My particular repair problem may not come up often, but if it does happen to you, I'd be happy to know of your experience.
Thanks for sticking with me through the drama!

Waited for 2 months for E51 and it died 3 days lat...

I dont know how to describe how angry I am.. I have read one million reviews about buying a cellphone, and the uninamos winner was E51... after having bought I realised it was the truth, E51 is a powephone, a true bussiness model for those who dont care about a camera and games...
But one question.... WHYYYYYYY does nokia put "software updater" option open for any1 if the mentioned process is able to kill the phone???? I did the software updater and did EVERYTHING by the book, and still my phone died by itself in the MIDDLE of the updating process... Now when I turn my phone on it just says "mode mode" and NOKIA logo below it.... the hard reset doesnt work, left the battery out for a while now, nothing happened, went through a bunch of discussions here on nokia forum, and nothing.... now I have to send it to a nokia store and wait for a month for it to be delivered to me back.... dead phone......

Hi, I found this on the troubleshoot page of nokia:
http://europe.nokia.com/A4577229#faq45
Hopefully this helps for you.
My device "died" during an update. What should I do?
Firstly, it is normal for the Nokia device display to go blank during an update.
However, it may be that the Nokia Software Updater application has lost contact with your Nokia device and the device display is suspended.
* Disconnect the Nokia device from the PC's USB cable and remove the device's battery for 5 seconds.
* Re-insert the battery then press and hold the device power button for 1 second.
* Re-connect the Nokia device to the PC's USB cable and wait for 10 seconds.
* Try the Nokia Software Updater again
If there is no response from your Nokia device, try to recover the device by formatting it:
* Press and hold the following device keys: 3, green and *
* Press the device power button for 1 second
* Continue to hold down 3, green and * until you hear the device start-up tone.
If there is still no response:
* Take the Nokia device to your nearest Nokia Care point. If the device is within its warranty period, Nokia will repair the device under the usual warranty terms and conditions.
* Note: If the Nokia device is not within its warranty period, Nokia is not liable for any loss as defined within the End-User Software Agreement. See for www.nokia.com/repair details.

Sent U510 in for warranty repair (HDD Failure) and am told the HDD was replaced, but it was not.

I told them that I ran a diagnostic and the HD shows as failed. I ran several tests and it's booting up slow, crashing, freezing, etc. Seemed to be a pretty clear situation. I would fix it myself but money is tight and I don't want to void my warranty by doing so. I called up and explained this.
So I sent it in over a month ago and patiently await information. The Depot Status page showed me that they have determined the failing part and were waiting for the part to become in stock. I thought this was odd, because hard drives should be a dime a dozen in a repair facility. Still... I waited patiently.
Finally, my laptop comes back to me on Monday the 19th! I open it up and the invoice inside says that a SSD drive was replaced... My main drive was not replaced but the 24GB SSD allegedly was. I had some things installed onto the SSD, so I turned it on to take a look. None of my data is gone. The system looks/works JUST as it did when I sent it out! It's still slow, the HD still fails the tests, and all my data is there as if NOTHING was done at all!
Now I'm livid. I sent it out and waited nearly a month for this and it looks as if NOTHING has been done. Worse than that, the invoice claims that a drive was replaced when it's clear that's a lie. I'm completely beside myself now. What do I do? Who on Earth do I contact to get this taken care of in a timely manner!

Control-click on the background of the view all pages window and select "Preview Calendar" from the contextual menu.
You can also save the pdf as a file to compare to the printed calendar. If the two names are visible in the pdf file then the printed copy should show them. Contact Apple for a refund. Apple Print Products - Apple Store (U.S.)

I have an I phone 4s, have had it little over a month and the charger is no longer working. Now I have to return it at my inconvenience and wait for a replacement. I am very disappointed considering it is Apple. Has anybody else had this problem?

I have an i phone 4s, I have had it just over a month. The charger is not working and it has to be returned. Very disappointed considering it is Apple I expected better and have never had this problem with any other phone. Now I have the inconvenience of having to return it and waiting for a replacement and in the meantime I'm without a phone. Has this happened to anyone else?

Wow, life is certainly tough for you.
S***t happens. That's why there's a warranty.

HT5687 Its 1 year 4 months of the purchase. How can I register for the warranty for now. Please help.

Hi,
I bought MacBook Pro in Sep/2012. I did not buy the warranty at the time of purchase. Its 1 year 4 months of the purchase now.
I lately came to know, that we cant register for apple warranty if we dont purchase it earlier.
However I want to get my Mac covered under the apple warranty. How can I do so. Please guide & help.
Thanks,
Anita

This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running a program at the instance of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
clear; shopt -s extglob; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='User %s%%\t\tSystem %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; R () { o=; [[ r -eq 0 ]]; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o="${o##+( )}"; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=`system_profiler SPDiagnosticsDataType | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; egrep -q 'No th|pms' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* && ls *.{crash,hang,panic} | tail | awk -F_ '{$NF=a[split($NF,a,".")]; print}'`; Pm "${D[$i]} diagnostics"; done; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; [[ o -lt 5120 ]] && Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 90 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Pm "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process $s of user ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process $s of user ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; for d in {/,}L*/{La,Priv,Sta}*; do o=`ls -A "$d" | egrep -v '^(\.DS_Store$|com\.apple\.)'`; Pm "$d"; done; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep :`; Pm "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist ! -exec sh -c 'plutil -s "$1" >&-' {} {} \; -print`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.
If you're not logged in as an administrator, you won't be prompted for your password. The test will still run. It just won't do anything that requires administrator rights.
The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. There is no indication of progress until it's done. Wait for the line "[Process completed]" to appear in the Terminal window. If you don't see that line within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Sony Australia -Very Dissapointing customer service** Waiting for months no resolution

Good Morning I purchased a new sony bravia 65900b tv in November last year and have not been happy ever since. I have had this tv replaced 3 times and panel replaced once most recently with the repairer even commenting on how poor the screeen was and commenting on all the banding. As a result at the time sony comitted to replacing this with the new version on this unit when available. Now they have reneged after i have been waiting for release for MONTHS and are offering a tv that does NOT have local dimming at all and no premium speakers but offered to throw in a 200 sound bar. As the tv in question 900c is only in US at the moment they are saying they cannot use the spec on the US site as a guide as the Australian version may have local dimming I KNOW it wont ...and what about my BLOODY SPEAKERS???...What a joke i purchased this "Premiuim TV" top end model in Australia retail stores as 950 not avaiable at JB HIFI and this is how sony standby their customers and products (Lesson learnt) NEVER AGAIN The Australian (Philippine's?) call centre is a joke , always promise to call back NEVER happens i always call back and i have speant over 2 hours on the phone with them this week to be told to bad . My case NUMBER is 3191814 SOMEONE PLEASE HELP !!!!!!!!!!!!!!!!!!!!!!!!!!!

Hi Jpw123,
Welcome to the Sony Community!
We certainly empathize with your frustration and disappointment. We always appreciate customers who take the time to give us their feedback. You can check the specifications of the XBR-65X900C which is a US model for your reference. However, the specifications, features, and functionalities are subject to change change.
Please click here
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
If my post answers your question, please mark it as "Accept as Solution"

Waiting for Customer Service Answer for 3-4 months

We have been a loyal customer of Comcast for over 10 years, and we are very disappointed with your level of customer service over the last 3-4 months. On around April 16th I contacted Comcast to move my account to a new address. When I first called the agent told me that the move would not be possible and I would have to call back the next day to see if they had a different answer. So, I called back and now they were able to offer service at the new address. I thought this would be a straight forward transfer but it was not. The technician was booked for April 19 in the evening which was fine. We had decided to down grade our service to just the internet and the agent (Andrio) offered us a great deal which we agreed too – this was Performance Internet at $44.99 per month (we have yet to receive a bill with the correct amount, we agreed to this amount). The technician arrived on time, but he didn’t seem to have any knowledge of what he needed to do. Firstly the technician cut through the AT&T line to the house and left it hanging in our garden, explaining that he doesn’t carry that wire so he couldn’t repair it but someone would arrange that to be done and I would receive a phone call about it (he thought he’d cut through the Comcast line). We didn’t receive a phone call, I called Comcast a number of times until another 2 technician’s came to my property – they looked at the wire, told me they couldn’t repair it and someone else would be in touch. No one has been in touch – I am still waiting for it to be repaired, I do not have an account with AT&T and this is Comcast’s error to fix. My husband then spent the next 3-4 hours showing the technician how to test the lines to get the internet and TV working. Eventually the internet worked. I could go on about the number of times I’ve called Comcast about my bill and the AT&T line, being given a number of escalation tickets which I have never heard anything from. I would like to have my issues resolved as soon as possible. Please advice as soon as possible what Comcast will do about the following: Address the issue with my bill – the monthly charge agreed was $44.99 (we have a budget and currently we cannot afford what you are charging us)Address the reconnection of our AT&T line to our property, Comcast needs to organize this as we do not have an account (we will not arrange this and then be reimbursed we simply do not have the money to do so) Having been a Comcast customer for over 10 years with no issues before we moved properties, I am very upset with the level of customer service we have received. To resolve the problem, I would appreciate your immediate action, we would like our account to be credited for the over payment on the monthly charge and our AT&T line fixed. I look forward to your reply and a resolution to my problem and will wait until July 6, 2015 before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me as soon as possible. Sincerely,

@DylnClarke
I am sorry for your troubles. I have sent you a private message to assist you further.

1 months+ wait for a warranty repair?!

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