1 st gen repair status product replacement shipped since 3 weeks

Hi,
my repair status is at step 3 - replacement product shipped since 2012/02/07
How long can this stage last ??
Is there a way to track the shipping ?
Thanks for your help
Best regards,
Didier
Step 1 Request
January 18, 2012: Product received
Shipped via UPS with tracking number xxxxxxxxxxxxxxxxx
Step 2 Service
January 18, 2012: Issue identified
Step 3 Return
February 7, 2012: Replacement Product Shipped

They should have sent you a tracking number in another email. If nothing else, give Apple support a call and get the tracking number that way.
http://www.apple.com/contact/
B-rock

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https://www.webcom.toshiba.co.jp/us/voice/
After reading your post. I am in argeement with you. I am also in agreement with Bmurray, we are a user-to-user forum.
I know you want to warn, however, here is a link for your to post your complaint and comments to Toshiba directly at the hightest level I could find.
Post, keep posting until someone contacts you.
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"Knowledge should be unrestricted and the most important commodity we can offer to help one another."

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This is first time I’ve used Apple product.
I choose Macbook Pro 15 inch With Retina Display (MC976) for my first Apple device. I love this stuff so much, simply excellent OS with the coolest graphic effect ever, superfast start up, elegant aluminum unibody casing and absolutely amazing retina display screen. Until I notice the defects on headphone port after 5 months of usage (with this email, I also send you the picture of the defects). By the time I want to do my video editing project. I realize that I cannot plug my headphone onto the headphone port (maybe its possible if I just force it, but I afraid it will cause more damage so I didn’t do it).
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The process of replacement parts also takes a very long time. They said it will at least take minimum of 10 working days and it will surely hamper my daily activities.
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I admit that it is my fault that I didn’t do thorough physical check the first time I open the box. But I know that Apple is a premium brand and there is almost no chance such thing will happen. Unlucky for me to just notice it after so long.
I hope all of you can give the best solution for my problem. Thank You.

Apple Return Policy
http://store.apple.com/us/help/returns_refund

1 st gen repair status product replacement shipped since 3 weeks

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