Three weeks and product replacement still pending?

I am waiting three weeks for Ipod 1. Gen product replacement the Status still says "product replacement pending". what should I do?

Wait!
Many of us are in the same boat especially in Europe were none appearto have have recived replacments yet

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After formatting iPod to NTFS and restoring back with iTunes, the player works for two-three weeks and crashes afterward. It then requests to restore it through iTunes.

After reformatting iPod to NTFS and restoring back with iTunes, the player works for two-three weeks and crashes afterward. It then requests to restore it through iTunes. When connected to iTunes, it sees it in the restore mode and also asks to restore the iPod. It happens over and over for the last months. What could be the problem?
iPod Classic 80Gig.
Thanks in advance.

Dear planb77
Thanks for a reply. iPod does not support ntfs - you're right. that means it will never work on that. While restoring ipod using iTunes, itunes reformats it no matter what filesystem is there. So the issue is not that. ipod is now on fat32 and it works for a certain period of time, but then crashes and asks to restore through itunes. Resetting/restarting does not help.

I decided to remote lock my Macbook Pro from Find My iPhone. It's been three weeks and still no lock.

About three weeks ago, I was sitting in class, got bored, and decided that I'd try and see what would happen if I locked my Macbook Pro (17-inch 2.66 GHz on 10.8.2, early 2009) from Find My iPhone. I'm concerned because my Mac has never locked, despite being used daily, on a variety of networks, including buying from iTunes, and using Messages. I've turned off the computer multiple times since, and I really can't think of any other scenarios that I'd have to go through to get the Mac connected to Find My Mac. Is there anything I can do or is this just an oversight by Apple?

I think this is what you're saying, but I'm not sure:
You had turned on Find My Mac on your MacBook Pro in System Preferences > iCloud.
Then (while in class) you did a Find My Mac from your iPhone. Presumably you did indeed see it pop up on a map there in its correct location. You then sent a "lock" command which never took effect. Further, you received an email confirmation that the lock commend actually got sent.
Is that right?

Trash and Send . I have a new IPAD 2 and I do not have any of my e mails in the send and trash folders. I have had the IPAD about three weeks and have sent and deleted many e mails. Do I have some wrong settings or configuration problem??

I purchased an IPAD 2 about three weeks ago. When I go to my Trash and Send foloders it appears that none of my deleted or sent e mails are bing captured/stored in these folders. do i have a configuration problem???

Once you connect to the Wifi Network once, then the iPhone or iPad remembers it and attempts to connect automatically in the future, but you have to tap to connect to that Wifi the first time. Like the first time you get on your home wifi, or the first time you go the a certain hotel, etc.
Now, one you navigate to Settings > Wifi and tap on the network you wish to connect to, if you are having issues there, use this article to help you: http://support.apple.com/kb/TS1398

Internet down for three weeks and counting

My Internet service down for three weeks plus. Its cost me hundreds of dollars, we have an internet related business. So disappointed in ATT, poor communication. In this day and age is there really any good reason for service to be down this long.

Hello Redtenten,
We're sorry your services have been interrupted for this long. Please PM us at
ATTU-verseCare and send us your account number with some contact information to be able to reach you and ensure our technicians are engaged to restore your services.
ATTU-verseCare

2+ months and X220 replacement still unresolved

I bought a X220, and after a few months it developed a hard drive 2100 error. It seems to be a problem in the motherboard, as several working HDD and SSD would not work, but it just works fine with my other Thinkpads. So now I arrange it for a return to depot. Normally IBM and Lenovo service has been good, but I think its now very poor. Here are the events:
May 12 - Arrange for return to depot pickup
May 15 - somehow my request had a hitch and never got a courier dispatched to me
May 17 - finally after the 2nd attempt a box arrives for shipping back the unit
At this point I followed up, about every week about the status of my repair. It just went on been on hold and waiting for parts
May 28 - have been informed that its still waiting for parts, and that I have to wait until 30 days before it gets escalated
Jun 12 - no progress on repair, I then finally give them another call. They said they have forwarded me to a CS rep and a CS rep will contact me
Jun 13 - no call or email from CS as promised
Jun 14 - after getting frustrated they give me the CS 0800# and case #. And I call the CS rep, he proposes to replace the X220 with a X230. Although I don't prefer this option, I agree thinking I can get a working laptop faster. The specs was satisfactory to me as it included the important bits for me, IPS, 9 cell, backlit keyboard and he added a few extras. I was grateful to the CS rep.
Jun 27 - still no shipping details from the CS, all he can give me its on the way.
Jul 4 - CS rep tells me its shipping
Jul 10 - finally I get a tracking # from the CS
Jul 12 - finally the X230 arrives, however it doesn't have an IPS screen but a TN. My main point of getting the X220 was the IPS screen and 7 row keys. I was ok not to have the 7 row keys, but still have an IPS on the X230
This is really a disappointing and frustrating experience for me. Especially I have liked Thinkpad's, recommended them to friends and businesses where some of them has taken aboard of buying Thinkpads. However these recent experience I have, has greatly diminished my opion about Lenovo and Thinkpads.
The Thinkpad hardware has taken to be consumer like laptop. This is not too bad for me, however the service is getting poor as well. I am not sure why would a Thinkpad better than a normal consumer laptop? The hardware is not as standout as before, the service seems to be just as poor now.
Its also sad that I have to post these events on public while the CS rep could not reasonably fix my original request. All I want is my X220 to be repaired in a reasonable time (2-3 weeks), however it seems Lenovo's CS is getting unreasonable. 2+ months and its not yet even properly resolved. If there are any CS monitoring this forum, you can lookup my service # 8001097508 and CS # 00333949
Anyone also experiencing poor service experience with Thinkpads lately?

Just updating my post. I would like to thank lead_org in giving my some contact for Lenovo. After getting in touch with the manager, she started to handle my service request directly. She tried to get the parts for my old X220 and at the same time ordered another X230. She was very prompt and kept me well updated on any new developments. Today I get the correct X230.
May 12 - Arrange for return to depot pickup
May 15 - somehow my request had a hitch and never got a courier dispatched to me
May 17 - finally after the 2nd attempt a box arrives for shipping back the unit
At this point I followed up, about every week about the status of my repair. It just went on been on hold and waiting for parts
May 28 - have been informed that its still waiting for parts, and that I have to wait until 30 days before it gets escalated
Jun 12 - no progress on repair, I then finally give them another call. They said they have forwarded me to a CS rep and a CS rep will contact me
Jun 13 - no call or email from CS as promised
Jun 14 - after getting frustrated they give me the CS 0800# and case #. And I call the CS rep, he proposes to replace the X220 with a X230. Although I don't prefer this option, I agree thinking I can get a working laptop faster. The specs was satisfactory to me as it included the important bits for me, IPS, 9 cell, backlit keyboard and he added a few extras. I was grateful to the CS rep.
Jun 27 - still no shipping details from the CS, all he can give me its on the way.
Jul 4 - CS rep tells me its shipping
Jul 10 - finally I get a tracking # from the CS
Jul 12 - finally the X230 arrives, however it doesn't have an IPS screen but a TN. Bluetooth was also not working. My main point of getting the X220 was the IPS screen and 7 row keys. I was ok not to have the 7 row keys, but still have an IPS on the X230
Jul 15 - Emailed a lenovo manager
Jul 16 - She replies to me and started to handle my case
Jul 24 - Replacement X230 with correct specs arrives. IPS screen and working bluetooth

Imac 27 Worked three weeks/Screen Died/Fans still spinning

#W8947.....
Received Imac 27" 2.8 Quad in the mail end of November. Worked fine. No static, no flicker, like I said no issues. Two nights ago while searching a external hard drive (no applications running). The finder reports an error. Spinning color wheel appears....for way too long... I restart. Screen goes blue....Refuses to restart. I manually shutdown. I wait.................When I restart the chime comes on but nothing on the screen. I repeat......chimes, no screen. I unplug all external hardware....I repeat....nothing but chimes...I call apple support we go through the steps and reset everything we can. (She was very nice) Same issue. She suggests to bring it in to have it looked at. I brought it in as soon as I got off the phone. Still waiting to hear the verdict
I wanted to see if anyone else had this issue. I see a lot of flickering, bar issues, but not a dead screen?

Same thing here, 27" Quad, worked for 7 days, no screen dead and fan spinning.

I downloaded the upgrade last week and it is still saying I need to download it

Why is it saying I need to download the upgrade when I downloaded it last week?

You can bypass the failed update system by downloading it and using a Thumbdrive to upgrade it get a 16GB. http://www.microsoft.com/en-us/software-download/windows10 I also have one machine fail because it had a small system partition of 100MB I used a free tool to move the partitions around gave the system on 12gb.

HT2693 I have been trying to down load 3 movies for the last week and they are still trying to download why is this taking so long we have the gig to download? Apple have charged us for the movies and we can't watch them

I have been trying to play my movies that I purchased but they have now been down loading for a week.
Why are they taking so long?

Cancel the downloads and reset the iPad (Simultaneously hold down the Home and On buttons until the iPad shuts off. Ignor the off slider. Then turn the iPad back on). Go back to the Purchased screen in the I.tunes app and redownload. You may want to down load one at a time.

Case Closed for more than a week and yet I still have not received my money?

I recently asked for a refund from a company that sells toys Online as they did not send it to me after payment had been accepted for two months, and no response was given to any of my queries. I was glad that they intiated a refund through paypal within a week after I called my credit card company. As usual, the chargeback had to go through the paypal resolution center for investigations. The chargeback was initiated on June 11th, and it was closed by July 2nd. The status description reads: "The chargeback case is closed because there is insufficient evidence to dispute the chargeback.". So since there is insufficient evidence to dispute this chargeback, why haven't I received my funds yet? 10 DAYS after the case was closed? I tried emailing Paypal for help, and they have not got back to me yet. Guys please help, is there actually a long waiting time for the funs to be credited into my account? Or did paypal **bleep** up somewhere?
Thanks

I see.. I will give that a shot then, thanks for the advise

I have had my iphone 4 for three weeks and love it however yesterday I noticed a small chip on the screen, devastated! Took it to apple store and arranged appointment with genius, he said I have to pay £139 for a cosmetic fault, I have not dropped it!

I keep it in a leather case, and have never let it come into contact with anything,

There's not much anyone here can offer, since none of us work for Apple and have no power to intervene in this issue. The Apple technician can only go by what he or she sees, not by what you claim since not everyone is honest about what has happened. In addition, Apple's warranty does not cover defects that are strictly cosmetic:
This warranty does not apply: (a) [removed for brevity]; (b) to cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports;
You can try pleading your case with the manager of the store, or with Apple Customer Relations (call Apple tech support and ask to speak with a customer relations agent), but they may not be able to do anything to help you.
Good luck, and regards.

My iphone 3gs is factory reset now for three hours and the charger still!

I do not know what to do for it to work. Have tästat try to stop but you can not have tried to take out the sim card but it does not work either! For help with this now!

Sounds like a trip to the Genius Bar is in your future.

FiOS Quantum Update and I still have DVR issues after three weeks!!!

Verizon,
I have not been able to set up a NEW SERIES on my Quantum DVR for three weeks and I am getting tired of it.
I went through all the troubleshooting with a tech on the phone, and had two techs come to my house. It is not my equipment, it is a BUG in the latest and greatest update, and I cannot revert back to the previous version! I am tired of paying extra money for a service I cannot use. Nobody has communicated with me in over a week. This is ridiculous and your customer service is really upsetting me. I am very disappointed in a new service that is now not working due to a poorly executed automatic update. At least let us choose to do updates. I usually wait a few weeks to make sure other people do not have any problems. Well, a bit buggy and as I have said, I am tired of it.
GET IT FIXED, OR GIVE ME BACK MY OTHER EQUIPMENT THAT WORKED FINE. TIME TO DOWNGRADE, TO GET THE SERVICE I AM PAYING FOR.
I will continue pointing people toward DirecTV until this is resolved. I am telling anyone who will listen about the poorly executed update and the poor customer service.
Thanks...

sboychuck wrote:
Good morning TNS_2,
I get the fact that you have been on these forums for some time and helped some people out. You are not going to be able to help me, or all the other people affected by this latest and greatest update. {please keep it relevant}
While I do appreciate you replying, I was not looking for any reply from any peers, just to let Verizon know that all of us who got the update and had it go very bad on our new DVR's are tired of it.
I have gone through troubleshooting on the phone and had FiOS techs to my house. The techs all know about it and are as frustrated about it as we are. This is a known issue that is irritating more and more people every day. I am not going to describe my issue further, as there is nothing you or any other peers can do. It is all up to Verizon to fix what they broke!
So, if you are offended by me speaking my mind, I appologize. We all know that Verizon keeps an eye on forums to see what social media is saying about them. They will be able to keep an eye on Google searches as I am launching a website about my recent Verizon experience with their new Quantum service. I will use plenty of keywords to ensure it is found in a search.
Your stuff may be working great at this time. There are several others who are having problems. We all know that only a handful of people ever post on forums. After doing a search on the Quantum DRV update problem, it is obvious Verizon has some issues that is affecting their customers. We (peers) can all agree on that.
You say you dont want replies from peers, just Verizon, but Verizon doesnt read these posts at all like you think they do. These are simply peer to peer forums. Only the mods who run the forums are here and esculate issues to support if the issue qualifies.
Verizon does have a long list of bugs since the latest update that they dropped the ball on and we can only hope they are working on it and will push out a fix very soon. They did release the update without properly testing it first. There's not much we can do except wait and I'm hoping since its taking some time to roll a new update out they are doing it right this time and are not only fixing the issues, but testing them before just rolling it out. I highly doubt the top guys in Verizon do google searches looking for issues we are having when they already know about them. The only thing that would possibly send them a message on if one is frustrated is leaving them all together.

I have a macbook air that is not connecting to the internet correctly. I've had it connected for three weeks, it went into sleep mode, and will not reconnect. It will connect to other wireless routers (I've tested it) but not the one at my apartment.

The problem is not happening with any other device that I have. My iPad, iPhone and another laptop all connect fine. In fact, it's not even the connection. The computer will connect to the net. It just will not open any page. It starts to open and then hangs and hangs. It will not move. Weird since it worked great for three weeks and then all of the sudden, nothing. Click on Safari and I have short hope that it will move and NOTHING! Any thoughts why it would hang up like this and only with this specific network?

This is a known Lion issue, hopefully solved in 10.7.3. But may not be solved immediatly after updating, that was my case.
To make it work i followed those steps.
1.- Restart
2.- Lion 10.7.2 Update
3.- Uninstall netwokrs
4.- Shut down
5.- SMC reset
6.- Reinstall networks
I dont know whether all the above steps are necessary, but for me the update didn't work properly before SMC reset. (I am running a MBA mid2011)
Hope it helps,
Cheers

I requested an Express Replacement for my iPhone 5 and it's been 24 hours and they still stuck on "Pending Product Replacement"

Does it ususally take this long and should it take this along, also this service would normally cost £30.

Mines been on Product replacement pending for the last 2 days now...

Three weeks and product replacement still pending?

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