10.4.8 update - issues with mail and airport

Gah! Just as I was signing up so I could post on this board, my airport connection went bye-bye.
Initially I tinkered with my router (linksys) settings. Recycled everything a bajillion times. Not sure what caused a partial resolution, but my connection is no longer crawling, but it drops a few times a day. The only solution at this point is to recycle modem and router and restart computer.
Now I am having issues with my mail application. Whenever I "get mail" I am prompted for my password. I type it in, plus check the box "add to keychain". App searches for mail. So I went into account prefs and noticed there is no password in the dialog box. I type it in. If I save and close the dialog and then reenter, the password is once again missing. Huh??
So I reinstalled with the combo update (I had previously installed via software update), verifying/repairing disk before, repairing permissions after.
I have removed the system config folder in order for the system to create a new one.
When I look in keychain access, the only thing in there is the airport login. I have also performed a keychain first aid. Nothing appears to be wrong.
Any suggestions??
I patiently await responses.
Oh, and I applied the first update in proper fashion as well. No weird third party stuff, etc. And I didn't have any of these issues pre-update...
mbp   Mac OS X (10.4.8)  

1. Reset the router by holding down the button in the
rear for 10 seconds.
I've done that ad nauseum, plus tweaked router settings, plus recycled modem/router many times. It does not appear to be a problem with the router hardware or software.
2. Toss your Mail Account, and make a new one.
If indeed that is the solution, is there an efficient way to save/export messages so I don't lose them?
mbp Mac OS X (10.4.8)

Similar Messages

  • Are there any compatibility issues with Sonos and Airport extreme??

    are there any compatibility issues with Sonos and Airport extreme??

    Sonos uses its own priopietory wireless protocol SonosNet to distribute audio data among all its products, thus it should not affect other network devices which use standard WiFi 802.11a/b/g/n protocol at all though they may share the same radio channel for wirless signaling.
    On my dual-band (5 GHz / 2.4 GHz) Airport Extreme staion, I select the option "802.11n Only (5GHz) - 802.11n (2.4GHz)" and turn on "Use wide channels" in Wireless configuration in order to use only 802.11n protocol and more radio channels to achieve maximum wireless bandwidth of 400 Mbps. This bandwidth is necessary for quick Time Machine backup to NAS connected to the Airport Extreme station through Ethernet cable. So my iMac and MacBook Pro always connected to the Airport Extreme through 5 GHz radio channel with 802.11n protocol whereas my iPhone 4S always connected through 2.4 GHz radio channel with the same protocol.
    In my living room Sonos ZP-90 (same as new CONNECT model) zone player is connected to Airport Extreme directly through Ethernet cable (recommended by Sonos) and Sonos S5 (same as new PLAY:5 model) zone player in bedroom is connected wirelessly through SonosNet protocol to the ZP-90 zone player in living room.
    These devices are in operation simutaneouly most of the time. Music is playing through the Sonos ZP90/S5 zone players througout the day, I am streaming viedo through Internet (fibre broadband 25 Mbps) on my MacBook Pro in bedroom or iMac in living room or reading news on my iPhone. So far so good and have no encounter any interference problem for about three years. Further more bandwidth for 802.11n protocol does not seem to be affected at all.
    In fact with a low power Fujitsu USB drive (2.5" / 500 GB, designed for notebook) plug into USB port of Airport Extreme, it can be used as NAS drive for Sonos music distribution system without any problem. Just transfer all files from Music folder in my home directory on iMac into this NAS drive and set it up as music source in "Manage > Music Library Settings" in Sonos Controller for Mac application will do. Though the same drive can be served as Time Machine's backup disk as well, an independent full-fledged NAS drive for Sonos and Time Machine backup is better long-term solution for reliability and performance. With the NAS configured as sole music source, you do not need to keep any computer powered on all the time in order to play music through the Sonos system.

  • Issues with Mail and SMTP and Gmail Accounts

    So this isn't a question....more like a solution that I had to figure out. 
    We have multiple gmail accounts in our family and after upgrading to OSC Yosemite our gmail accounts wen't haywire.  My wife was sending emails that eventually were sent from my gmail account (mass neighborhood emails at that.....and all replies came to me instead of her).  I spent about 2 hours investigating and put together several different threads that finally fixed out problem.  The root of the issue is that you can share the same Incoming Mail Server for all of your gmail accounts and your mail will go to the accounts that it is supposed to go to, but you have to have individual Outgoing Mail Servers for each of your accounts otherwise all outgoing mail will come from one account only.  I don't know why this happened, it is a pain in the butt, but here's how I fixed it with 3 gmail accounts running through 1 mac.    
    1st - you need to remove all of your gmail accounts from mail via Internet Accounts in Settings. Just highlight the account and hit the minus sign at the bottom.  You won't lose anything if you have your gmail settings set to default which backs everything up to Google's servers....it will all load back to you mac and it will all be available online at gmail.com
    2nd - you need to add back all of your accounts one at a time (and follow all of the following steps for each account before adding another).  Select the plus sign and choose Google (for gmail accounts only). 
    3rd - Give your gmail account a recognizable name in the "Name" field (if you have multiple Gmail accounts to add, you will want to distinguish between them).
    4th - type in your username ([email protected]) and password.  Make sure to add the suffix @gmail.com. 
    5th - Check the boxes that you want to add to your mac (mail, contacts, calendars, messages, notes). 
    6th - Click the "Details" button to ensure that you have an adequate description (see # 3 above) if you are going to have multiple gmail accounts to add. 
    7th - Open the Mail app.
    8th - From Mail Preferences/Account Information Tab - make sure that you account is Enabled (check box next to "Enable Account", make sure that you have an adequate description name, email address is correct, Incoming mail server is imap.gmail.com, Username is your normal gmail login username (absent any suffix like .gmail.com), password is your gmail password. 
    9th - Then, from Preferences click on the Advanced tab and....Uncheck "Automatically detect and maintain account settings".
    10th - Then, go back to Account Information Tab and.....from the Outgoing Mail Server (SMTP) dropdown box, select Edit SMTP List....
    11th -  You need to create an individual SMTP Server Account for each gmail account that you plan to add.
    12th - To do this click the plus button.  Server Name should always be smtp.gmail.com.  Type in your own Description (I recommend naming it after the gmail account that you plan to attach it to). 
    13th - TLS Certificate should be "None"
    14th - Click the Advanced Tab - From here, uncheck the box for "Automatically detect and maintain account settings".  Then make sure Port is 587 (default is 25 for some ungodly reason).  Check the box for "Use SSL".
    15th - Set authentication to "Password".  User name MUST contain a suffice (i.e [email protected]).  Password is your normal gmail password. 
    16th - Click OK. 
    17th - Now your back at Preferences/Account Information - Link your account to the SMTP server that you just created by using the dropdown box next to Outgoing Mail Server (SMTP). 
    18th - Save all changes and close out of Mail App. 
    19th - Restart Mail and recheck steps 8-15....for some reason my passwords kept getting erased, but they eventually saved and took. 
    20th - Add another gmail account by following these steps and then recheck all along the way for passwords, suffixes, everything.  You will want to make sure that your accounts are all properly linked to their respective Outgoing Mail Servers (hence the distinct naming descriptions).   
    21st - Once you have added multiple accounts send email between them to make sure that they are being sent from and received to the correct accounts. 

    Wow! Oh my goodness Patrick, thank you so much man. That's a ton of informatiion to take the time to write out step by step and share with strangers.  I really, really am grateful to you.  I've been dealing with this for a month, half the month I kept changing my passwords and kept assuming I was making some mistake.  It used to work fine.  About a week ago I started looking for a solution and couldn't find one that worked. 
    You have changed that sir!  I'm good to go, stress level will lower when I am on my Mac, and I'm so glad to not have all these messages popping back up that I was done with! 
    Muchos Gracias Amigo!  Owe you one...

  • TS3276 having issues with Mail and yahoo accounts?

    Mail keeps asking for my password and i go to safari enter my email and password exactly as i do in Mail and still does not work.  does anyone has any idea if I'm doing something wrong or is it Yahoo?

    Wow! Oh my goodness Patrick, thank you so much man. That's a ton of informatiion to take the time to write out step by step and share with strangers.  I really, really am grateful to you.  I've been dealing with this for a month, half the month I kept changing my passwords and kept assuming I was making some mistake.  It used to work fine.  About a week ago I started looking for a solution and couldn't find one that worked. 
    You have changed that sir!  I'm good to go, stress level will lower when I am on my Mac, and I'm so glad to not have all these messages popping back up that I was done with! 
    Muchos Gracias Amigo!  Owe you one...

  • Speed issue with TC and Airport Express 802.11n in WDS mode...

    Here is my problem.
    I replaced my older base station / Express duo with
    a new Time Capsule (1TB) and a new Airport Express (802.11n).
    I set up the network with the TC as base station running a WDS network (WDS main) and the Express is the WDS remote.
    When I check the wireless clients from the TC, I find my iMac running at 130Mbits and the Extreme at 54Mbits.
    No other wireless clients are connected to the network (I kept my slower network as a parallel one for my "older" Macs).
    The only other connected device is my Dish network DVR that is connected via an Ethernet cable directly to the Express.
    So my question is why does the Express not communicate at >54 speed rate with the TC?
    And, why does my iMac connect with 130 and not with 300Mbits?
    Any thoughts?

    Instead of using WDS, you should take advantage of the "Allow this network to be extended" option that is available for the 802.11n AirPorts including the TC. WDS only operates in the 802.11g radio mode.
    Here's the basic setup:
    o If practical, place the base stations in near proximity to each other during the setup phase. Once done, move them to their desired locations.
    o Open AirPort Utility and select the base station that will connect to the Internet.
    o Choose Manual Setup from the Base Station menu, or double-click the base station to open the configuration in a separate window. Enter the base station password if necessary.
    o Click AirPort in the toolbar, and then click Wireless.
    o Choose “Create a wireless network” from the Wireless Mode pop-up menu, and then select the “Allow this network to be extended” checkbox.
    o Next, select the base station that will extend this network, and choose Manual Setup from the Base Station menu, or double-click the base station to open its configuration in a separate window. Enter the base station password if necessary.
    o Choose “Extend a wireless network” from the Wireless Mode pop-up menu, and then choose the network you want to extend from the Network Name pop-up menu.
    o Enter the base station network and base station password is necessary.
    o Click Update to update the base station with new network settings.
    (ref: Page 46 of "Designing AirPort Networks Using AirPort Utility).

  • DNS Server Issues with Comcast and Airport Extreme wifi routers

    I am having significant challenges with 3 Airport Extreme (latest gen) wifi routers and my Comcast Xfinitity service.  It once worked just fine, but now I continually get the blinking amber lights stating "No DNS servers" for each of the Airport Extreme (AE) routers.  My configuration is:
    Coax cable -> Comcast Xfinity cable modem -> ethernet to 16-port gigabit ethernet switch ->->-> ethernet to 3 Airport Extremes around the house direct connected with switch
    I have many wifi devices throughout the house (iPads, MacBooks, home automation devices) as well as direct-connected devices via ethernet (one PC connected to AE router).
    Each Airport Extreme router is set with these settings in the Airport Utility app: 
    Internet tab=  Connect using: DHCP
    Wireless tab=  Network mode: Create a wireless network
    Network tab=   Router mode: Off (Bridge Mode)
    I have attempted to put the Xfinity cable modem in bridge mode, and use the Airport Extreme to serve up the IP addresses, but still lost internet connectivity.
    I have also attempted to set the Network tab=> Router Mode to "DHCP and NAT" but get "Double NAT" error issues as well.
    I have tried using the Comcast DNS server addresses (75.75.75.75;75.75.76.76) setting on the Internet tab for the routers and do end up getting a green light, but NO internet connectivity.
    Lastly, I have tried using the Google DNS servers (8.8.8.8;8.8.4.4) setting on the Internet tab the routers giving me the No DNS servers amber light error and again, no Internet connectivity for either wifi-connected or even ethernet connected (directly to Airport Extreme router) devices (like my PC) despite getting a green light on the router.
    Any this point, it really seems that these AE routers are NOT compatible with the Xfinity cable modem or service… (and yes, I've tried power-cycling and restarting the modem, and then the AE routers, MANY times to little avail).
    Should I move one of these Airport Extreme wifi routers to before the switch, and have the other 2 in Bridge mode after the switch?  Do I need to setup a specific range of DHCP reservation addresses for each different AE router?
    Appreciate any insight anyone can share with this aggravating DNS server issue between Comcast & multiple Airport Extreme wifi routers.

    I do not see anything wrong with your basic setup.. the issue is indeed the WAN ports of the AE.. AC version are having problems with some network equipment.
    You have listed a stack of things you have tried.. but I want you to move the ethernet patch cable you use on each AE to its LAN port instead of WAN.
    Restart the airport when you do that.. and then see if it becomes stable.
    In bridge mode the airport moves the WAN port to LAN.. but the WAN port setup itself seems more problematic than the LAN ports.
    There are other methods we can try if this does not work.. but in the end.. I would be tempted to take the whole lot back to apple.. they need to start making equipment that works with standard modems and switches.
    BTW what brand is the 16 port switch?? Does it happen to be managed (smart type)?

  • Printing issues with D1455 and Airport express

    Hi, I'm having problems printing with an HP Deskjet D1455 and the airport express. The printing always halts after printing half the page.
    Attached is another post related with this problem:
    "HI,
    i just purchased the Deskjet 1455 and connected to the airport express for wireless printing. I followed the instructions of installing printer on windows with bonjour on the Apple website. After I get everything set, then I started to print, but it stopped while printing(It prints half of the document then stop). In the computer status says ''error'', and it is the same thing when I trying to delete it.
    The printer works when I directly connect to the computer.
    I want to use wireless printing, how to solve this problem? THANK YOU!"
    http://discussions.apple.com/thread.jspa?threadID=1492845&tstart=0
    Does anybody knows how can I can solve this?
    Thank you.

    I came across your question and wondered if you could help me. I just bought a macpro with leopard and am having a heck of a time getting it to work with my design jet 800ps which is connected by usb cable. I installed the driver for the printer from the leopard cd but to no avail. The printer shows up in the printer list but when I send a file nothing happens. I have been on the phone with HP but nothing seems to make a difference.
    Thanks much

  • Issue with Mail and Gmail

    I'm trying to configure the built in Windows 8 Mail app to work with my custom domain.
    GMail is configured where I have multiple email addresses -- both the @gmail.com address, but also with my own @example.com style domain.  From the browser, everything works as expected.
    However, in the Windows 8 Mail app, it's greyed out:
    Where is this coming from?  How can I configure this?  
    Help!
    Dave

    I can't solve it either, but would love an answer! Would save a LOT of headache.
    I learned that outlook accounts do allow sending from aliases. So the work around I've set up is:
    1) Create outlook email for my main/primary account
    2) Create an outlook alias that is identical to my gmail alias (that's what those multiple from fields in gmail are treated as, aliases)
    3) Set my gmail to forward to my outlook email
    Now I receive email from that preferred work alias in my outlook account, and can send messages with the "From" field I need. All in one account in the Windows Mail App.
    This is okay for now but quite sub-optimal, because with the forwarding there are sync issues, mail isn't delivered instantly (sometimes 20-30mns!) and I am getting duplicates all over the place. When I pause the gmail forward I get no messages, when I turn
    it back on I get two copies of everything, not sure what that's about.

  • Issue with Mail and limited account rights

    Has anyone else noticed similar problem as I did:
    When you don't have permission to create new mailboxes to root of an mail account and then turn on automatic moving to Junk folder, and saving of sent messages on server, it just discards all Spam-marked and sent messages. By deafult at least Mail seems not to be able to handle similar folders created as subfolders of Inbox.
    Issue is quite annoying, while account where these limited rights occur, is quite important and there is nothing I can do with the permissions.
    I don't know if Mail worked correctly, when using only one account, but when using multiple accounts at least, this problem occurs. Is there any solution available?

    All mailboxes under In, Drafts, Sent, Trash and Junk are account mailboxes (with the exception of the On My Mac named mailbox under Trash in the mailboxes drawer) which are created and managed automatically by Mail. You cannot create mailboxes/subfolders under In, Drafts, Sent, Trash or Junk.
    The "On My Mac" named Trash mailbox under Trash in the mailboxes drawer is created automatically by Mail when selecting a message for deletion located in a user created "On My Mac" mailbox.
    When switching to saving messages on the server for a .Mac or IMAP type account, I believe the existing messages in the locally stored Sent mailbox for the account should be transferred to the server stored mailbox which will be located under the IMAP account named icon in the mailboxes drawer.
    Regarding switching Junk Mail from Training to Automatic, what is the setting under the Mailbox Behaviors tab for automatically deleting messages from the account's Junk mailbox?
    The only mailboxes you can create are "On My Mac" mailboxes which are stored locally on the hard drive and if you have a .Mac or IMAP type account, you have an additional option for creating a server stored mailbox for the .Mac or IMAP type account which will be located under the .Mac or IMAP account named icon in the mailboxes drawer.

  • Issue with Mail and Office365

    I'll start off by saying I work in IT support so I know my way around. I'm having problems seeing email in the native Mail app that came with my Macbook Pro.
    I can add my Office 365 exchange account and download all the folders but Mail does not show anything in my inbox. Emails come in to my iPad and iPhone but when I try to read new email in my inbox, I see nothing. Also Mail would not quit when I removed my old IMAP account.
    I got everything transitioned to the Exchange account using Outlook for Windows so I need to save nothing. I can see everything in the webmail so I know my email is working and delivering fine because it gets to the iPhone.
    Needless to say my software is all up to date so I think I need to completely wipe out all my Mail settings and preferences. I've tried adding/removing/rebooting and always the same result: I see the folders and mail in the other folders, but no mail in my inbox.

    I work in IT support as well. I have a client with a very similar problem. She is running Mac OS 10.7.5 on a MacBook Pro, and only sees about 60 - 70 of the messages in her inbox through the native mail app. She has well over 1000 in there if you look through our Office365 webmail interface. Her iPhone seems to get all the emails correctly. She has tried deleting and recreating the account setting with the same result. I cannot find a setting that would limit the number of emails she is seeing within the native mail app. I had seen one post that said if notes were checked to sync it would cause problems, but she does not have that checked. It also suggested setting up the account through the app instead of the system preferences, since notes is not an option that way. Her account was setup through the mail app last time instead of the system preferences, but we got the same results.

  • TS3276 I have issues with mail unexpectedly quitting, any suggestions?

    Has anyone ever had issues with mail and/or Safari "unexpectedly quitting" repeatedly and the only thing that seems to temporarily fix it is to restart the computer?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • Having mail 4.5 issues- open mail and get a new features message so I must import messages first in order to use mail 4.5.  Just recently put in MAC OSX 10.6.7.  Once it imports click done to start using mail, but end up with the rainbow wheel? Now What?

    Having mail 4.5 issues- open mail and get a new features message that says in order to use the new features, I must import existing messages into the new version first in order to use mail 4.5.  Just recently put in MAC OSX 10.6.7.  Once it imports I am to click done to start using mail, but end up with the rainbow wheel of death and it also says you cannot use mail until the import is finished? Now What?

    Is Mail still "spinning"?  If it's been doing that for a while, I'd kill it, using either Activity Monitor or the OS X application picker.  Then relaunch Mail and see what happens.
    Two "by the ways":
    1) Your system details mention an PPC iMac.  Since a non-Intel Mac can't run OS X 10.6, you seem to have another Mac.  You might want to consider updating your system details.
    2) You seem to have been misled by the poor labeling of the message composition fields on this forum into trying to enter your entire post into the "subject" field.  In the future, just enter a summary of your post there and the main text into the field below it.

  • Anybody had an issues with mail since upgrading to mountain lion? Can't get emails from one account, tried deleting and recreating but to no avail. Set up a new user and it works fine. Macbook pro 13" mid 2010 model.

    Anybody had an issues with mail since upgrading to mountain lion? Can't get emails from one account, tried deleting and recreating but to no avail. Set up a new user and it works fine. Macbook pro 13" mid 2010 model.

    Anybody had an issues with mail since upgrading to mountain lion? Can't get emails from one account, tried deleting and recreating but to no avail. Set up a new user and it works fine. Macbook pro 13" mid 2010 model.

  • Huge issue with battery and overheating in iOS 6.1.1 iPhone 4S and ipad new iOS 6.1 what I can do , I am very sorry for update from 5.1.1 it was the best

    Huge issue with battery and overheating in iOS 6.1.1 iPhone 4S and ipad new iOS 6.1 what I can do , I am very sorry for update from 5.1.1 it was the best
    My wife have iPhone 4 and ipad new is not updated it working good and my devices after update working bad :-(, likely the devices of my wife stay with 5.1.1

    good thing i havent updated mine yet.. 

  • I'm having a lot of issues with firefox and cannot figure out how to get help. It began when I updated to 13. I get all kinds of ad popups, I cannot play one

    I'm having a lot of issues with firefox and cannot figure out how to get help. It began when I updated to 13. I get all kinds of ad popups, I cannot play one game on FaceBook called Farm Town at all, and I keep getting an AVG popup about cookies that I cannot get rid of. These issues are causing me to use Chrome very often even though I like Fox better. I've searched and searched how to get help and cannot find anything. How does one get personal technical help?? These issues do not happen in Chrome at all. Thanks.

    Do a malware check with some malware scanning programs on the Windows computer.<br />
    You need to scan with all programs because each program detects different malware.<br />
    Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
    *http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    *http://www.superantispyware.com/ - SuperAntispyware
    *http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
    *http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    *http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    You can also do a check for a rootkit infection with TDSSKiller.
    *http://support.kaspersky.com/viruses/solutions?qid=208280684
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Maybe you are looking for

  • SPED Fiscal - Imposto de Importação (registro C190, campo VL_OPR)

    Colegas, A pouco tempo implementamos as notas para atendimento à NT 2011.004 da SEFAZ e dentre as modificações que ela implementa, como vocês devem saber, ela cria uma nova categoria de imposto para o Imposto de Importação (II01). Com esta nova categ

  • Using a 20" iMac as secondary display for another iMac.

    I have an older Intel 20" iMac that I'd like to use as a secondary display for a newer 20" iMac. Is that possible? In my dreamworld, I'd still be able to use the old iMac as a second machine somehow. Ideally I'd be able to leave it running and switch

  • Reg: Return order  w.r.f to billing

    Hi All, When ia m creating the Return order with ref to billing using BAPI_CUSTOMERRETURN_CREATE. Order is created but the Table VBKD is not updating correctly. ref Billing Doc had 3 Line items. but only one Item with posnr Blank coming in vbkd table

  • Change the look of site element on sharepoint

    I want to change the look of "more options" button, which looks ass thre bricks "..." as the picture below link to the picture, More cleare http://s29.postimg.org/f29je10h3/Namnl_sq.png I have tried to find it in CSS and masterpage files but couldnt

  • Image horizontal scroll in interactive PDF or best next thing?

    I have been supplied a long (horizontal) timeline image to place into an interactive PDF. I have found ways of scrolling using Folio states etc but it seems this wont work in an interactive PDF. Does anyone have any suggestions of a way I can scroll