1250% price increase on Hub phone calls to New Zea...

In October 2010, a 44-minute call to NZ using the Hub phone cost £0.78 (ca. 1.8p/min)
In July 2013, a 16-minute call cost £0.40 (ca. 2.4p/min)
In Dec 2013, a 31-minute call cost £9.56 (ca. 30p/min)
I don't recall BT telling me that using the Hub phone would suddenly increase by about 1250%. I've not changed any package or recontracted, and just pick up the hub phone from our HH 1.5, and use it as I always have for the past decade or so.
I am puzzled as to how I missed this massive price rise. Can anyone explain please?

Keith_Beddoe wrote:
If the BBT fails, yes, calls automatically fall back to the landline number. You can only tell by listening to the different dial-tone.
Fallback is implemented to ensure you nearly always have a working line. Its not 100% foolproof, if there is a routing issue on the BBT line, but then you usually get no dial tone.
Thanks Keith. If you use the phone memory to make calls, as I do, then you don't hear the dial tone! And even if you do hear it, and don't use the phone often, you are not going to be alert to a different dial tone.
Certainly not 100% fool-proof. I've just been rooting around on the BT site and found nothing in big red letters to warn that if your BTTalk line becomes deactivated you will incur charges that are 17 times higher

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