3.4 gig Free on my Zen Xtra 60gig and this wonderful firmware won't allow anymore transf

I am beginning to really hate Creative and how they choose Microsoft over their loyal customers. I cannot transfer anymore music to my ZenXtra 60 even though I have 3.4 gig free. I keep getting error messages saying library is full or I get just an error message. I bought this player to fill up 60 gig's not just under 60 gigs. Is this company for real? It took me close to 3 weeks to transfer to this player what normally would of taken up to 4 days. I HATE THIS FIRMWARE I HATE THIS FIRMWARE. Anyone know what's going on?

brotsalami wrote:as far as i know, this will not work
All the same I can't see how can this hurt to try...
Do try it and see for yourself, even send an email to support and ask them if and how can you revert to v firmware...
Do try it anyway, it can't be worse than sulking...
Either way do remember to BACK UP since a firmware reload deletes everyhting!!!
Keep us posted
Catherina-CL wrote:
This firmware upgrade enables playback of subscription music service content on the Zen Xtra, but may reduce the total number of files that the player can store. The actual results will vary depending on content specifications, and the result may be more evident in players with larger capacity.
Arg!
Does this mean that the "wonderful" MTP uses cluster sizes that further reduce the possible storage ammount?
As if I didn't already hated it as it is...
darn you Micro$ost!!!Message Edited by Keyper7 on 02-23-200605:49 PM

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Manning888,
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Guys
Thanks for your responses. Sorry I haven't got back - been away a few days.
Situation is this.
new Nomad Zen Extra and Dell 3000 running XP SP2 52mb ram 40gb dri've.
Loaded software with Nomad and unable to sync or transfer. PC could 'see' nomad and read preloaded files but when any form of transfer tried I either got 'device not connected' or, occasionally, a few files would transfer before 'hanging'. Erroe message stated'device busy or not connected'.
Since then I have followed these instructions given in another reply on this forum to the letter.
Here is a step by step of what I would do to try to get back to square one and get MediaSource and the Driver installed.

) Disable any antivirus and background programs on your system and disconnect the Jukebox from USB
2) Go to control panel/add remove programs and remove both Mediasource and the Jukebox Driver
3) Reboot
4) Ensure AV and BG programs are still disabled
5) Search for any updated Chipset drivers for your motherboard (if you need help with this tell me your computer Mft. or your motherboard mft. and I will find out what you will need) and install them.
6) Reboot
7) Repeat step 5
8) Go to www.nomadworld.com and go to downloads/drivers and applications. Select the Jukebox Zen USB 2.0 and your version of Windows. Click get files. Download four files:
Jukebox Driver version .26.02</LI>
Creative MediaSource Software Update version 2.03.29</LI>
NOMAD JukeBox Type 2 Version .0.03 (English) Web Release</LI>
Creative NOMAD Explorer (Version 3.0.0)</LI>
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0) Install the files in the above order. You will plug the Jukebox Zen in at the end of the driver install to complete the install. Leave it connected all the way through the remaining ste
ps.
Disconnect after the last file is installed.
0) Reboot, reconnect the player and test.
Jeremy"
So I think of all the up-to-date firmware etc...
I've also loaded and installed WMP 0 - which can also see the Nomad and has transferred a few files before hanging as above...
I can also see the driver in my device drivers under usb controllers. the driver listed is Creative Labs .26.2.0
I have managed to transfer my tracks (3500+) to the Nomad by burning as MP3 cd's and loading through my works laptop (Win2000). I used the Creative Media Source on the original software which came with the Nomad to do this. This is not a great solution as my company aren't thrilled about such use of their lappies and it only has a 0gb hd and, therefore, doesn't / can't hold my music library.
I really want to get it working properly on my main PC so I can get the max from the Nomad.
Any ideas?
Sorry this is a bit long...
Mark

Zen Xtra failed to reboot during firmware upgr

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http://support.microsoft.com/kb/8922
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http://support.microsoft.com/kb/902344
Fix for large data transfers:
http://support.microsoft.com/kb/89536
And the minor changes are all done in this file. Its unfortunate that Creative doesn't do a scan to properly check computers that they do support PlaysForSure..... But you know its not Creative's fault entirely. Those hotfixes are offered via Windows Update as Optional downloads, and in most cases the hotfixes solve alot of problems. Also Service Pack 2 solves even more problems with USB devices than SP. So you can't really put the blame on one company/person...

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dc08 wrote:No thanks to anyone on here trying to help me out or anything...
Do you realize that we don't actually work for Creative and, therefore, don't owe you anything?
If you get help then you should see it as a bonus and be grateful - not expect help and moan when you don't get it.
I had the same problem on my Open Uni'versity forum in the UK - other students expected help from everybody else on the course and then gave us a slagging when we didn't give it!
I'll now duck back under my stone and wait for the incomings....
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wulfie wrote:
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distortion5 wrote:
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Hi everyone. I've tried searching for this but I can't find the answer.
I've recently upgraded my Zen Xtra 60gb to the latest firmware on the Creative Labs downloads page (2.0.03). Re-copied all my music back onto it and some of the albums which were fine before now play out of order.
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I had the same issue. My battery ran down during a sync, then I was unable to sync again.
The Zen is showing up fine in the device manager, but none of the software (Media Player, MediaSource) sees it.
Finally, after a day of trying new drivers, running cleanup, etc. I decided to go into the Zen's recovery menu. To get there, press and hold the Play button and press and hold the reset (use a paperclip) button while powering up.
Once there, select the first option in the menu to Clean up the system. I forgot what it's called and I'm in the middle of a sync now, so can't look.
Worked fine after that. Phew!
If your device is being detected fine, but cannot sync, try that and post here if it fixes it.
Tooner
evokefrank.googlepages.com

3.4 gig Free on my Zen Xtra 60gig and this wonderful firmware won't allow anymore transf

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