3072kbps Banded profile not lifting after 5 days.

As the title sais, I'm stuck on a banded profile and it doesn't seem to be wanting to budge.
I've been in sync now for 137 hours with no drops or disconnects.
My speeds are usually up in the 3800-4200kbps range and I've never had a problem with line stability or disonnections that could have caused it prior to the banding taking place.
My only guess is family members unplugging the router overnight when it's not being used, which I've stated over and over again too them that they shouldn't unplug it. but no one seems to listen
Not sure how the process goes on the forums nowadays but If there is a mod I can contact who's willing to unband my line manually (If possible) then I'd be extremely grateful, thanks.
If you felt my post was informative and helpful then please click the star below my name/avatar.
Cheers!

Hi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
if using a hub 4 locate these lines located in the hub logs
Lines should look like this
19:11:29, 07 Nov. (2290101.460000) DSL noise margin: 7.00 dB upstream, 6.10 dB downstream
19:11:29, 07 Nov. (2290101.390000) DSL line rate: 448 Kbps upstream, 288 Kbps downstream
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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Hi it can take up to 5 days continuous connection for the banding to lift can you please post your hubstats and the full diagnostic bt speed test but do not restart the hub as the instructions ask
http://forumhelp.dyndns.info/speed/adslstats.html
http://forumhelp.dyndns.info/speed/speedtester.html
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Banded Profile after BT repair

I've been doing a lot of reading over the last few days and believe I have a Banded Profile. I suspect the answer to my question is going to be "Wait until you have had a stable connection for three days and it'll be lifted" but I have a few questions.
History:
Moved into this house mid 2010. Signed up for BT Broadband, phone and BT Vision. Broadband was about 2 Mbps download. Line was a bit crackly. Broadband often dropped when the phone rang.
BT came out and cured the noise BB was up to 3.5-4 Mbps. Bought the BT BB Accelerator Plate. Fitted and 48 hours later had 8-10 Mbps. Hub used to restart once every 2-3 months. No issues no problems.
Until 2 weeks ago.
The Problem:
One day the phone line was very noisy. The broadband constantly dropped and often would not get a connection for hours. When it did it might last 5 minutes. Long story short it was a fault in the line between the street pole and the master socket. Once replaced the line was clearer than ever and the BB was back on.
It was running at 10 Mbps for the best part of a day AFTER the line was replaced. I tested by picking up the phone and making calls inbound and outbound. Nothing caused it to drop. Until the following morning when the hub rebooted itself. Thinking this was just a part of the checks it does now the line was back I ignored it until I realised the speed is down to 3,072 Kbps.
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Am I correct in thinking 6 dB is best/optimum Noise Margin?
Do I have to wait another 3 days (or more) for the downstream to be adjusted separately?
I can't believe there is still a fault with the line. The line was fine all the way to the street pole but the engineer suspects the line to the house was very old and possibly had a break.
What if I can't get back the old speed I had? It's not life and death but it's infuriating to have 10 Mbps for 2 years, have something fixed and then get about a third of that...
In case it helps stats today
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.5 Annex A
Latency type Interleaved
Noise margin (Down/Up) 14.6 dB / 6.1 dB
Line attenuation (Down/Up) 32.9 dB / 14.8 dB
Output power (Down/Up) 17.1 dBm / 1.7 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 537 / 0
CRC Errors (Down/Up) 0 / 0
HEC Errors (Down/Up) 0 / 0
Error Seconds (Local/Remote) 0 / 0
Thank you
Solved!
Go to Solution.

Like this?
ADSL line status
Connection Information
Line state Connected
Connection time 0 days, 09:12:37
Downstream 3,072 Kbps
Upstream 1,135 Kbps
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.5 Annex A
Latency type Interleaved
Noise margin (Down/Up) 14.5 dB / 6.2 dB
Line attenuation (Down/Up) 32.9 dB / 14.8 dB
Output power (Down/Up) 17.0 dBm / 1.7 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 642 / 0
CRC Errors (Down/Up) 0 / 0
HEC Errors (Down/Up) 0 / 0
Error Seconds (Local/Remote) 0 / 0
If so it was a copy and paste error.
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I am working on a large mailbox migration from one AD site to another.
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(There is a DAG but keeping this simple)
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Thanks.
Mike

Hi,
Seems you got several replies in the thread below that you posted in Exchange forum:
http://social.technet.microsoft.com/Forums/exchange/en-US/68ae67c1-59f5-44bb-aadc-0aea3f72ad2d/outlook-profile-not-updated-to-new-cas-array-after-mailbox-move-between-sites?forum=exchange2010#68ae67c1-59f5-44bb-aadc-0aea3f72ad2d
Please come back to the thread above and check if the replies are helpful.
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Best Regards,
Steve Fan
TechNet Community Support

3072kbps Banded profile not lifting after 5 days.

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