3G Nokia 6110 Nagivator cannot update to latest ve...
Hi,
I bought my Nokia 6110 Nagivator from 3G Australia at 2007, phone code is 0553278 and RM-122. The latest firmware version is now v6.01 but for some reason nokia software updater said my phone have the latest firmware update version 4.22. Is there anywhere I can manually install v6.01? I have finished my contract with 3G Australia and I think I have my right to upgrade to my phone to any versions I want to. Will Nokia Customer service center able to help?
Thank
Sam
In other words they blew you off.
The problem does not lie with Nokia, it lies with the operator.
Nokia passes new firmware versions on to operators before releasing them to the general public. This leaves operators the time to do whatever branding they want to do and pass the branded version back to Nokia for distribution via NSU and FOTA. This is so that branded phones and SIM-free, generic phones can get the update more or less at the same time. However, we know how quick off the mark operators are when it comes to supporting existing customers as opposed to hooking in new customers, and this means that they really take their time over branding and approving new firmware, resulting in the current situation where you're left stranded with old firmware while others have managed to upgrade long since.
If others have been able to upgrade then this means that your operator was given the new firmware ages ago. The fact that it hasn't yet been made available to you means that the operator has done b*gg3r all with it. Nokia are waiting for them to pass the modified firmware back for distribution, not the other way round.
Your operator has to pull its finger out - the ball is in its court.
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