4100n printer is no longer recognized by my laptop when i plug it in

I have an HP 4100n black ink printer and it has stopped working for no apparent reason. When I plug it in to my laptop it will not recognise the USB device. I have not changed the drivers at all. My laptop’s OS is Vista.  I have tried reloading the drivers but  no matter what, when I plug in the printer it will not recognize what has been plugged in. Please assist. Thank you.

    Let's get that access granted again, e_rock_b. The HTC DNA doesn't have a special USB Mass Storage Mode that needs to be turned on. Usually, it's as simple as connecting and browsing http://vz.to/1jktbZD as you mentioned. If your computer is no longer allowing that easy access, try the steps at http://vz.to/1jktvr6.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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    What antivirus and firewall are you using?
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

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