4710 HTTPs VIP Slow Response

Hi All
I am having problems with HTTPs load balanced connections in one arm mode. When we test direct to the servers in the serverfarm, it is 4 times faster than connections through the VIP to the same servers. I have configured ICMP probes direct to the servers, and an HTTPs probe in the serverfarm itself. I'm using predictor 'least bandwidth. Attached below is the config.I have compared this config to another client site utilising the same design and it looks fine. Also, when we perform the same test at the other client site, we have no problems.... connections direct to the servers and through the LB are the same speed.
Does anybody have any ideas ?

Hi,
First thing to be checked would be whether the ACE is the device responsible for the delay or not. With this in mind, I would recommend you to do a traffic capture on the ACE vlan while doing a test connection. With this capture, you should be able to see where is the delay coming from.
If you need help analyzing this, you can always open a TAC service request
Regards
Daniel

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    Total time
    26.98s
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    Size
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    https://xxxxx.vo.msecnd.net/xxxxxx/629120870.jpg
    Content-Type
    application/octet-stream
    Element Type
    image
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    0.012714 seconds
    Request connect time
    0.035204 seconds
    Request transmit time
    0.294088 seconds
    Response server time
    0.254342 seconds
    Response receive time
    0.006517 seconds
    Total time
    603ms
    Response
    200 - OK
    Size
    23 K
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  • Slow Responses Initially

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    Here it is......Any good clues there???
    EtreCheck version: 2.1.8 (121)
    Report generated 27 March 2015 16:22:39 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (21.5-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,1
        1 2.5 GHz Intel Core i5 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                Empty  
            BANK 1/DIMM1
                Empty  
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6750M - VRAM: 512 MB
            iMac 1920 x 1080
    System Software: ℹ️
        OS X 10.9.5 (13F1066) - Time since boot: 7:24:48
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        WDC WD5000AAKS-402AA0 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (348.00 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5680H 
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        Logitech USB Receiver
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
        Samsung M3 Portable Samsung M3 Portable 1 TB
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            SAMSUNG (disk1s2) /Volumes/SAMSUNG : 999.86 GB (886.87 GB free)
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            Apple Inc. Bluetooth USB Host Controller
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        Apple Inc. thunderbolt_bus
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        Mac App Store and identified developers
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            /System/Library/Extensions
        [loaded]    com.Logitech.Control Center.HID Driver (3.6.0 - SDK 10.6) [Click for support]
        [loaded]    com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.6) [Click for support]
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        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Click for support]
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            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
        [not loaded]    com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Click for support]
        [not loaded]    com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Click for support]
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        [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
        [running]    com.citrix.ReceiverHelper.plist [Click for support]
        [running]    com.citrix.ServiceRecords.plist [Click for support]
        [running]    com.Logitech.Control Center.Daemon.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.rim.BBAlbumArtCacher.plist [Click for support]
        [running]    com.rim.BBLaunchAgent.plist [Click for support]
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        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.rim.BBDaemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
        [failed]    com.wondershare.mobilegodaemon.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        SteerMouse Manager    UNKNOWN  (missing value)
        Sony Ericsson Bridge Helper    Application  (/Users/[redacted]/Library/Application Support/Sony Ericsson Bridge for Mac/Sony Ericsson Bridge Helper.app)
        KiesAgent    Application Hidden (/Users/[redacted]/.Trash/Kies.app/Contents/MacOS/KiesAgent.app)
        fuspredownloader    Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
        HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        Logitech Control Center  [Click for support]
        SteerMouse  [Click for support]
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        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 499.25 GB Disk used: 151.25 GB
        Destinations:
            SAMSUNG [Local]
            Total size: 999.86 GB
            Total number of backups: 46
            Oldest backup: 2015-02-07 22:15:52 +0000
            Last backup: 2015-03-27 15:29:23 +0000
            Size of backup disk: Adequate
                Backup size 999.86 GB > (Disk used 151.25 GB X 3)
    Top Processes by CPU: ℹ️
             2%    WindowServer
             0%    BBLaunchAgent
             0%    dpd
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        117 MB    com.apple.WebKit.WebContent
        86 MB    Safari
        39 MB    WindowServer
        34 MB    com.apple.WebKit.Networking
        34 MB    mds
    Virtual Memory Information: ℹ️
        39 MB    Free RAM
        1.49 GB    Active RAM
        1.46 GB    Inactive RAM
        914 MB    Wired RAM
        761 MB    Page-ins
        42 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 27, 2015, 08:56:11 AM    Self test - passed

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    VZW Support
    Follow us on Twitter @VZWSupport

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