4SNS/1/40000000:TGOD-86.500 = Dead MacBook Pro?

After getting checksum errors on any .dmg files downloaded from Apple and having the 'Mac OS X Update Combined' update fail to install, I ran disk utility and the Apple Hardware Test which revealed the error:
4SNS/1/40000000:TGOD-86.500
I'm guessing it's something related to my memory, but I'm curious as to what my next step should be as I'm fairly new to Apple. Should I take the thing into an Apple Store, bring it into Best Buy (where it was purchased), or talk to some tech over the phone and pray for rain?
Thanks,
Steve

You can take it to an Apple retail or service center for repair or call AppleCare to arrange to ship it to Apple for repair. You can take it to any Apple place for repair as well as to where it was purchased.
If it's in warranty the repair should be covered. If not you will be charged for the repairs. A bad sensor will probably entail replacing the motherboard.

Similar Messages

Error: 4SNS/1/40000000:TGOD-86.000

I am a full time grad student and desperately need my computer to function properly.
I have a macbook pro that I purchased last year. Its had problems from about 4 months after the purchase until I took it in to be repaired in January 09. An Apple Tech replaced my entire HD (he said some blocks were failing in my HD).
Since then my 1 year "Apple Care" has run out and now my computer does not sleep properly (freezes, does not awake...etc) and it shows the following error when I run a test (no peripherals attached):
4SNS/1/40000000:TGOD-86.000
Some online forums said this has to do with failing temperature sensors and that
a "fix" might entail replacing the motherboard or the HD...what do you think?
WHAT DO YOU THINK?
Thank you very much!
Regards,
Juan

Welcome to Apple Discussions!
Your repair should come with its own warranty--90 days I think. If you are still in the 90 day period, then both the sensor and the new hard drive should be covered. Very likely the plug to the sensor got dislodged during the repair.
If your warranty repair did not fix existing issues, then Apple has a policy of honoring the warranty until these issues are fixed. If they started with the hard drive replacement, then they should be covered by the 90 day warranty.
You could try resetting the SMC to see if this will help with the sleep issue:
http://support.apple.com/kb/HT1411?viewlocale=en_US
Also try a PRAM reset:
http://support.apple.com/kb/HT1379?viewlocale=en_US
I have read many recommendations to wait until the chime has sounded for a third time.
Freezing could also be due to software corruption. Make a good backup of your data, and try an Archive and Install to reinstall the OS.
Also, check the free space on your hard drive to be sure you have 15%-20% free.
There are a lot of steps that can be taken to determine what is going on, but the first one should be to go back to where you had the work done before your 90 day warranty is up.
Good luck!

Can a dead MacBook Pro be used as a target disk?

I have a Santa Rosa MacBook Pro, 15 inch display, with 250 GB and nVidia GeForce 8800 GT. A few weeks ago I left it to sleep, and the battery eventually drained (the blinking ceased). Now, if I plug in the charger, the light is always green (so are the little LED lights near the battery panel). If I hit the power on button, it doesn't respond.
I've resetted the PRM, and taken the battery out for 10 minutes and so on but it hasn't helped.
Would this call for a change in battery? I described it to a member of the Apple team at the Apple store (since I didn't have my laptop at the time we went to the mall) and he said it didn't sound good, but that's all he said.
It has once been in repair for a faulty logic board which Apple covered under an extension program, but that was a year and a half ago. Besides that it was working like a dream until this happened.
I have no warranty and I'm especially worried about the data I might lose because the external HD that Time Machine used died a few days ago.
I was thinking of using the MacBook Pro as a Target Disk, and connect it to my working Apple MacBook. But won't the MacBook Pro have to be switched on?
Please help! I would like any suggestions, detailed walkthroughs so I can atleast save my data.
Thanks!

...If I hit the power on button, it doesn't respond...
Yes, the computer must be able to at least turn on in order to work in Target Disk Mode. Your only option would appear to be to remove the drive from the Macbook, then put it into an external case so you could use it as your would any other external drive.
...the external HD that Time Machine used died a few days ago....
Oh dear, Murphy seems to have taken a large interest in you. While it won't help you now, for the future, what I always recommend to my clients is to have "at least 3 copies". Basically, this is the original, one "normal" backup and another backup that's stored offsite in a firesafe. In addition to dead hard drive like you had, offsite is insurance against theft or damage to building and contents. And firesafe for obvious reasons, but that is at your discretion depending on the importance of the data. But even if you don't go offsite, at least manually make another copy of your documents, iTunes Library, iPhoto Library, etc. on to another hard drive, flash drive, CD, DVD, etc.

What do I do with dead macbook pro out of waranty?

I don't w where to take my anger. And I don't know what to do with my frustrations. It's difficult to find an email adress to someone in Apple who can help, so now I will try and post my story here to see if anyone have any suggestions.
In october 2007 I bought a MacBook Pro 15". It ran perfectly, until it died a few years later, of course after waranty ran out. I was in the middle of exams, I lost a lot of my notes in the computercrash so I didn't have time to take it anywhere or do anything. My boyfriend took it to the local dealer and was informed that it was a dead motherboard - I already suspected it but tried everything recomended for a black screen. The computer turns on, somtimes chime, the light goes on, fan starts running, the cd spins, but totally black screen. The dealer said it was out of warenty, and I had to pay myself, so I borrowed a computer and bought a new mac as soon as I could - this time with apple care 3 years!
Now we are in a situation where we really need a second mac so I remembered I had the dead computer lying in a drawer. I took it out and looked online, and was happy to see that this is a known problem caused by the Nvida Grafics card. So I called apple, and they told me that I was right. This problem is known and has been covered for 4 years since purchase. Apparantly an email should have been sent to everyone with a registered model, but I never recived an email - I am very sure I would have noticed since I lost an expenssive computer as a student! That covereaged, agreed by Apple and Nvida ran out for me 3 months ago. On phone support they told me I could try and contact Nvida for this problem! But I bought an Apple computer?
Basically I have a dead computer who died from a problem Apple and Nvida aknowlged. I checked online when it died, I asked the local dealer and at that time there was notinh to do. So is it my fault I haven't looked it up since? I DID register it and what is the point if Apple don't email custumors that things have changed and there are new options?
The Apple support in Denmark told me I had 3 options. Take it to court, try and ask Nvida (even though Apple bought the components apparantly custumors are responsible for chasing coverage of them) or I could pay for a new motherboard myself. Is that really all I can do? Is there somewhere in Apple I can take this or is court really the only way to communicate??
Hope some can help.
Rasmus Storm
Denmark

I have a simple answer for you, but you are not going to like it.
Do Not Buy another Apple computer or any other Apple products.
You are IMHO completely correct in that Apple should either repair all of these computer that they put the NVidia card in no matter when it fails. In fact IMHO all of these computer should of been recalled when Apple found out about the bad graphics card. Auto manufacturers can't get away with this type of thing, mainly because when a defect is discovered most people stop buying their products and they are forced to have a recall to fix what is wrong on cars already sold.
There is nothing wrong with a PC and with most PC notebooks from any manufacturer you can get parts for them on either the used market or leftovers from when a particular model was discontinued. You can not buy major parts for Apple computers except from Apple and they do not sell them to the general public.
Good Luck.

(HELP) Dead MacBook Pro.. possibly something to do with the logic board.

I had been noticing my MacBook Pro's performance degrading lately.. for example whenever I dragged a file into a folder it would lag for 5-6 seconds and then copy over. It started to bug me so I guessed that maybe a reinstall would fix the problem. After reinstalling and rebooting, I got no video on the display.. keyboard wouldn't work.. only things that happened was the disc drive made a sound, light came on the font and could hear the HDD spinning a little.
I then took it to the Apple store as thats what Apple told me to do on the phone. So we took the loverly 3 hour drive(there and back) to the closest Apple store just to have the man take it out the back for 2-3 minutes and then come back to say "It's possibly the logic board that is dead".
I am out of warranty by 2-3 months and so he told me I would have to pay £700 or so to repair. As a full-time student I don't have that kind of money.. I don't even have £60. - I find it annoying how they didn't even fully check the problem out.. just a "possibly the logic board".
So what if I manage to click my fingers and have £700 appear right before my very eyes? I pay for the new logic board just to find out thats not really the problem? or maybe have the same thing happen again right after the 90 days that logic board is covered for? meaning I have to fork out another £700.
I am a massive fan of Apple.. I love their products. I have brought so many products of theirs.. now just 2-3 months after my warranty runs out.. I get this. They didn't even say sorry for selling me a faulty product and didn't offer to help out in any way. When I spend £1,299 on something I expect it to last A LOT longer than a year and 3 months.
I need my MacBook Pro very badly for College but now I can't do my work and if I want to do my work, I have to pay £700 for it.
What do I do? Who do I talk to? Is it possible to get it fixed without having to pay that kind of money?
I can't settle for anything less than a Mac. I love the OS way too much and need so many of the apps that are Mac-only. So no way am I going to forget this and buy myself some cheap PC CrapTop.
- iTomath

Unfortunately, if you cannot boot from the disc, it won't be possible to do any diagnostic tests yourself.
It might be worth getting a second opinion. Is there an Apple authorized repair shop anywhere near you? If so, possibly you could take it there and see if they can diagnose it. You may need to pay a small fee for them to do this. But possibly someone might take a little more time with it and be able to give you a definitive diagnosis.
I'm grasping at straws, but you might be able to try resetting the SMC:
http://support.apple.com/kb/HT1411?viewlocale=en_US
I don't know if this would help or not--there are not many things to do when the computer is unresponsive and you can't use the keyboard or a disc.
Unless the problem was reported to Apple while the MBP was still under warranty, I don't think there is any way that Apple would be able to fix it under warranty. Did you ever take it in for any problem under warranty that might relate to its current situation?
I don't know if you might be up for trying to fix it yourself. If you are, here is a site that might be of help:
http://www.ifixit.com/
You have my sympathy--this has to be an exceedingly difficult situation for you. I will continue to think about this, and will post back if anything comes to mind.
Good luck!

Dead Macbook Pro while abroad in Italy for work

Hello!
My love-hate relationship with Mac computers goes on as usual. After a disaster with a Macbook, I got a Macbook pro (15") in November 2007. I bought AppleCare to make sure I had no problems with this computer. I went onto having a pro computer so that I didn't have the problems I had with my white macbook (dead batteries, dead hard drive, dead screen, dead mother board over 1.5 years, more than 5 visits to the tech centre).
Now, it happens that I'm away in Italy for two months, for work reasons (visiting fellow in a Hospital). Last week my macbook pro died on me. I'm no expert of course but I think the mother board died (same thing happened to my white macbook pro, so I recognised the symptoms).
Last week I call AppleCare Spain (where I'm from) and spent 1 hour on an international call. Imagine the cost of this, thanks god I was allowed to use the hospital telephone line. Apple said that all I could do was take the computer to a local service centre and let them fix it.
This was last week.
Today I called (well.. my colleague did since I don't speak italian !) As it turns out, a week later they haven't even looked at the computer, so they haven't ordered the required pars. They say it would take an additional 7 to 10 days to have it looked at (so you need to add the time it takes to get the parts delivered and replaced). So we're looking at a time frame of more than 15-20 days, at least.
As you can figure out, this is a huge problem, I'm in Italy for work reasons (well, I'm a PhD student so you could say it's work/study) and I have all data in my computer (everything backed up, but no one uses macs here). It's been a week and it's already messy, lots of data I need to access but no way of doing it. And a ton of additional data to acquire and process. And by the looks of it I could very well spend my two months in Italy without my computer.
What can I do? Should I insist on Apple Care to offer another solution?
I think I've heard that in the US they offer a courier repair service to Applecare subscribers, but I'm not aware if that's true or if that's even a possibility in Europe.
This is very frustrating.. it seems to me that the Macs I own come with a tragic-comedy sensor built-in, and whenever it detects the moment is critical, the mac goes dead. I've had this happened to me right before international meetings where I had to present my results, or before important articles were due.
Any help will be much appreciated.
Thanks.

I would call AppleCare and speak to a customer representative and explain the problem you are having with the repair. Certainly they should be able to intercede and help you out.

4SNS/1/40000001: ID0R-0.003 error: macbook pro retina

4SNS/1/40000001: ID0R-0.003 my macbook is too hot!! the cool sistem is always at max of power.... can i solve this problem or assistance?

You have a faulty sensor. Bring it to an Apple store for servicing.
Ciao.

Dead Macbook Pro - what to do next?

My son bought a new SR 2.2 15" macbook pro on June 5. It was his second, as he had bought an older model 10 days before, returned it for the new version, and paid the restocking fee. He upgraded the RAM to 3 gigs, and was really happy with it until 3 or 4 days ago, when it had a kernel panic. And then another. Reading on these boards, we found out this wasn't so uncommon -- and his did happen on battery power and he has a WPA network at home and at school. I had just told him to send me his logs so we could post them when it happened again - and this time the macbook could not be restarted. PRAM and SMU resets did nothing, and it could not be booted from install disk. It basically doesn't even turn on.
What are his options? He is taking difficult computer science and electrical engineering summer school courses and really cannot afford to send it in for a week for repairs! I'm also worried because the Apple Store genius who traded in his old one for this one was very rude and unhelpful to him when he asked to make the trade, even though he was within the 14 days and willing to pay the restocking fee. He doesn't want to deal with this guy again.
What have been your experiences with this sort of thing? What is the fastest and best route to a working computer?

OK, as per your suggestions, he took out the new RAM and reinstalled the original. He then did a clean reinstall of OS X on the advice of the local genius. It worked for about 12 hours and crashed again.
The log:
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x258f39f8 : 0x128d08 (0x3cc0a4 0x258f3a1c 0x131de5 0x0)
0x258f3a38 : 0x1a4a55 (0x3d24b8 0x0 0xe 0x3d1cdc)
0x258f3b48 : 0x19aeb4 (0x258f3b60 0x0 0xa29a4d 0x0)
0x258f3bf8 : 0xdf9e1e (0x16010009 0x23ece107 0x6 0x55904830)
0x258f3dd8 : 0xdfc059 (0x23d562c8 0x3fc6088 0x258f3f08 0x0)
0x258f3f08 : 0x39b3c3 (0x23d56000 0x4604d00 0x1 0x3e7c0f4)
0x258f3f58 : 0x39a595 (0x4604d00 0x135eb4 0x0 0x3e7c0f4)
0x258f3f88 : 0x39a2cb (0x45f6e00 0x24 0x8000 0xf0b)
0x258f3fc8 : 0x19ad2c (0x45f6e00 0x0 0x19e0b5 0x3ffcc40) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros(230.8.5)@0xdc8000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x6a4000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5f2000
dependency: com.apple.iokit.IO80211Family(160.2)@0xa6f000
Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
From what I've read here, this would indicate a problem with the wireless n airport, some kind of driver problem that could be fixed with a patch but hasn't yet been. Is this true?
And -- is it also true that not all SR notebooks have this issue? If he pushed for a replacement -- and he really would have to push -- would it most likely just happen again? Both his school network and his own are WPA, and the computer has crashed at both locations.

Dead MacBook Pro - Help?

A friend of mine called and asked me to post this for him.
He has a late 2006 MacBook Pro 17" which this morning is refusing to do anything. The little white sleep/wake button on the latch turns on appropriately when the power is engaged, the battery is charged, but the screen remains black and there is no startup chime or any other indication that anything is happening. No hard drive vibration or noises, no nothing. He attempted to boot off the Snow Leopard disk to no avail. He says when he presses the eject button he hears faint mechanical sounds like it is thinking about ejecting but the disk is stuck in there.
The motherboard and hard drive were replaced a couple of months ago just before the AppleCare expired and everything has been fine since then with no indications of trouble.
He says usually he just lets it run overnight (not asleep) and when he touches the touch pad the screen lights up. This morning that didn't happen so he tried powering down and back up, zapping the PRAM, and starting off the DVD as described above.
Anybody have any suggestions as to what might be wrong? We realize it is probably a hardware issue of some kind but does anybody have anything in their bag of tricks to try, at least to get the DVD out? Does he need to buy a new Mac or are there any other options? He needs it TODAY for work. He has Time Machine backups so that is not an issue - but having a computer is.

I did call Apple and they said it might very well be the motherboard again. The warranty on that is just 3 months and they changed mine 3 months and 1 week ago. They said they have some flexibility regarding that so are sending somebody to pick it up tomorrow and they'll check it out.
If it does turn out to be the motherboard it sounded like they would fix it for free, so I hope that's what it is.
I wonder if I should just take off this week or get a backup computer. I really do have a lot of work to do. I hope my journal article got time-machined before my MBP decided to commit suicide.
Thanks,
doug@iPhone

HT1420 How do I deauthorize my old (and dead) Macbook pro from my new MBP?

I just got a new mbp because my old faithful had its logic board die on me. I also have an iPad, a regular MAcBook and two iphones on this account. How can I authorize my new computer when my old one is dead and I already have 4 other devices?
-Marcia

About De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
Open iTunes on a computer
From the Store menu, select "View my Account..."
Sign in with your Apple ID and password.
Under "Computer Authorizations" select "De-authorize All".
Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
Also, see iTunes Store- About authorization and deauthorization.

Is it possible to transfer data from a dead macbook pro to a new user account on another macbook pro?

I have killed my 2 months old mbp (water). I have an older mbp (2 years old) that I wish to transfer all data from my dead mbp to. I was hoping that I simply could create a new user on my old mbp and transfer all data to this account using the migration assistant and thereby re-create my dead mbp. Especially I wish to acces my contacts, mail settings and calendar, but would of course prefer to acces all files. I have a thing (do not know the right term) that can read the HD on the dead computer. It is now connected to my mbp, and I can acces data, but the migration assistant do not recognize it. Can someone please help me?
Thanks...

It's possible that the water caused your hard drive directory to be corrupted when the logic board shorted out. You may want to try repairing the now-external drive with Disk Utility's Repair Disk routine. If it reports making any repairs, run it repeatedly until it reports that the disk "appears OK". Then try Migration Assistant again.
If that fails, then perhaps the disk itself was damaged by the spill. You could go one step farther and try using data recovery software on the drive:
http://www.prosofteng.com/products/data_rescue.php
http://subrosasoft.com/OSXSoftware/index.php?main_page=product_info&products_id= 1
http://download.cnet.com/VirtualLab-Data-Recovery/3000-2094_4-10298807.html
All three recovery utilities come in demo versions that will show you what the full version could recover before you have to pay for anything.
Good luck.

How large of a backup drive should I get for my 500 GB MacBook Pro?

I have a MBP with a 500 GB hard drive. How large of a backup drive should I get for time machine backups? If I get a 500 GB drive will it just back up everything twice (as I have 250 used) and then delete the second backup every time it rebacks up so I will just have 2 backups? Or does time machine only backup changes every time it backs up? Thanks in advance.

tehsnyderers wrote:
OK, so I ordered a Seagate 1.5 TB external drive. That should suffice for my iMac w/ 320 GB and MBP w/ 500 GB shouldnt it?
Probably. See #1 in the Frequently Asked Questions *User Tip* at the top of this forum.
Should I just partition it 750/750? or maybe 600/600/300
Use roughly the same proportions as the data on the two Macs, adjusted for how you use them. If one changes lots of big files frequently and the other doesn't, give more space to the first one.
so I have space to put random files as well?
If you put important stuff on a 3rd partition, you can have TM back it up, too (unless the drive is attached to your Airport), but it will send you a warning reminding you that it's not a good idea to have both originals and backups on the same physical disk. You'll be much better off finding another way to back that up, perhaps archiving to CDs/DVDs.
Am I able to partition it and use it with my airport extreme?
Officially, no: http://docs.info.apple.com/article.html?path=Mac/10.6/en/15139.html
and: http://support.apple.com/kb/HT2426
But some folks (including me) are doing it anyway!
So if it works for you, just be aware it's technically unsupported, and you'll get little or no help from Apple if there are problems. And a future update may break it.

Backup dead macbook pro before sending in?

Hi, so I sadly have a dead MBP that shows a blank screen when turned on, and instead the sleep light turns on, and no hard drive spinning either. Tried the PRAM and SMC reset and other suggestions like removing the RAM, holding power button for 10 secs etc. I think/hope it's the Nvidia logic board issue.
Now how do I back up everything in my hard drive first before handing it over to Apple repair? I was thinking of removing the hard drive, putting it in a 2.5" casing and connecting it via USB to another Mac, and then...Time Machine it (is this possible)? Then I was thinking of wiping the drive before putting it back into my MBP.
Any input much appreciated.

You could try booting the display-less MBP in Firewire Target Disk Mode, which would allow you to mount the MBP's HDD as an external drive on another Mac, copy the data from it, and erase it if desired.
http://support.apple.com/kb/HT1661

Easiest way to extract data from dead Macbook Pro?

I figured if anyone could help, it would be you guys. I would imagine a large majority of you are more computer savvy than anyone I know. My MBP crashed almost a year ago, I opened it one morning to find it wouldn't turn on. It doesn't properly boot, it just sounds different. The screen stays black and the light on the front isn't the same, I think it kind of goes in and out.
Anyway, unfortunately I've given up on getting the Mac back, but I really need the stuff that was on it. I heard I could put this hard drive in a new MBP when I get one, but that probably won't be anytime soon. What would the cheapest and/or easiest way to retrieve my data? I was hoping a friend could somehow open its files and put it on an xhd? Something tells me it's not that easy though. Any tips or advice would be greatly appreciated

shldr2thewheel: Right on. It's good to know there are options. However, if it comes down to something like that, I'll just have to wait until I make a lot more than what I make now. I could care less about most of the stuff, I just want all of the videos I've taken on Photo Booth. My best friend died last year and it has some of the best times of my life on there.
Shootist007: I'm at work now and it's been over 6 months since I've even tried to turn it on. From what I remember, the boot noise doesn't go 'up' like normal. It used to make two noises really fast, the latter being higher. I'm sure there's a much better way to describe it but I sure can't think of it. The system does come to life, but it doesn't do anything. The fans turn on, the LED light slowly flashes, but the screen does nothing. I also seem to remember the sound of it being on being a lot quieter, like it wasn't actually on. I'm sorry if this isn't enough to work with.

4SNS/1/40000001: VBLC-0.001 Retina macbook pro

got this error, no idea what it means please help!

Your MBP has a bad sensor. An Apple Store Genius Bar appointment should be made for repair/replacement of the sensor
Ciao..

4SNS/1/40000000:TGOD-86.500 = Dead MacBook Pro?

Similar Messages

Maybe you are looking for