8500 Controller - No Serial Access

I am prestaging a 8500 series wireless controller and am having problems getting connected to it. I apply power and connect my serial connector to the serial port at the back - i see nothing on my putty session. I have connected VGA so can see the box boots, it gets to
"Decompressing Linux......done.
Booting the kernel."
No messages appear after this. From the install guide i can see that using the serial connection is the proper approach, but i have absolutely nada appearing on screen. I've checked serial cable with another box, seems ok - only difference is the gender changer i am using on the 8500, but this is brand new.
Am i doing something completely stupid??
j

I don't believe it will work converting that way.  You will require the following:
http://www.cdw.com/shop/products/Tripp-Lite-DB9F-RJ45-Modular-Serial-Adapter-Ethernet-to-Console-Server/1787786.aspx?cm_mmc=ShoppingFeeds-_-GoogleBase-_-Cables/Network%20Cables-_-1787786_Tripp%20Lite%20DB9F%20-%20RJ45%20Modular%20Serial%20Adapter%20Ethernet%20to%20Console%20Server_TRI-B090-A9F
Then you should have no issues getting into the console normally.
Cheers,
Erwin
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