870A-G54 Black screen after Live Update bios

Hi everybody,
My computeur works fine since 3years, I change nothing inside, I just want to upgrade all drivers and bios because sometimes the computeur was freezing without any reason....
So...I installed live update...Live update processed to the flash of the bios to the latest version, everything was ok, auto-reboot and.... black screen !!!!
Visually all is fine : led on, fan ok, fan of the video card too, hard drive is launching but nothing in the screen.
I already read all the post about the same problem, I try to reset the bios by unplugging the cord of the psu and move the jumper : nothing...
I change the video card : nothing more...
When I unplugged all the ram I heard 3 bips, and when 1 or more dimm present there is no bip.
I know there is a problem with this fu***** bios update but can you have an idea for my problem and help me ???!!!
Thanks.

Quote from: Svet on 26-October-13, 22:51:04
try again clear cmos, >>Clear CMOS Guide<<
...I follow multiple times this guide...again and again the same problem...an onother idea boss ? 

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    Last edited by jib2 (2015-01-25 17:36:13)

    Hello ahmedgemy
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    -Norm G.

  • Black screen after windows auto update

    New laptop in use for 3 weeks.  After Windows auto update restart I get to splash screen and am able to enter Windows password to log onto desktop.  After successfully entering password I am not able to view my desktop; I get the black screen with cursor function; cursor disappears when moved within an inch of left or right of screen (seems to go behind something).  I believe I am at the desktop but just not able to view it, because I receive app popups on the black screen (need to update McAfee, etc).
    In safe mode I restored to pre auto update date; manually installed all Windows updates;  worked fine until NEXT auto update, same problem.
    Graphics Card:  Stock Intel HD Graphics
    Monitor:  Generic PnP
    Why would it be fine with the manual update and not after auto update?
    I do not have an external monitor to attach this laptop for diagnosis.  I have run windows partition checks and hard drive partition checks with no issues to resolve.
    I did get an error message once when running a diagnosis (can't remember which) : Windows Update Error 0x80070490
    No real luck finding anyway for me (the average Joe) to resolve this issue.
    If this is a harddrive issue I don't want to keep pussyfooting around while my warranty window shrinks. 
    I have downloaded driver updates from HP, but cannot get the Synaptics Touchpad driver to download.  I don't think this is my issue though.
    I am going to manually update all my drivers then manually update Windows.  We will see what happens on the next auto update.
    Please advise if this is an issue I need to just give up on and return this laptop for replacement.  It seems like this is not a completely unheard of issue, but I'm shocked at what we are asked to do to attempt to resolve it.  Out of my depth.

    Hi @Justanothermom 
    Welcome to the HP Support Forums!
    I understand that you are having troubles with a black screen after an update. I am happy to help you with this.
    Firstly, there is nothing wrong with modifiying your update settings. I was going to suggest it myself as I read through your post, and then saw you ask the question. Sometimes updates can have unintended results by the creator. With all the different combinations of  hardware, and the fact that updates come from different sources, it is one of those things that is hard to completely control.
    Please see the following for how to make adjustments to your update settings.
    Turn automatic updating on or off - windows.microsoft.com 
    Or if you know which update seems to be causing the issue you can take a look at this page:
    win 8.1 August 12 updates - black screen after 2nd reboot - answers.microsoft.com
    Let me know if this helps at all.
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • Black screen after BIOS update

    Hi there, 
    After updating BIOS with regular HP software (i forgot the name now), the computer shut down and from that moment when i turn it on the screen stays black (with computer apparently running). I read so many posts with similar problems and i tried few things but without success. I know that i am very close to solve the problem but from all the suggestions i am now simply confused. I would like to ask, if someone can guide me through step-by-step procedure, i figured out that i need to install a BIOS version on USB-stick, but exact details i am obviously missing.
    I have HP Pavilion dv 6700 Entertainment PC and new HDD inside without HP_TOOLS on it.
    Thank you veeeeeryyyy much!

    Hello @milence,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that your computer is experiencing a black screen after updating the BIOS, and I would be happy to assist you in this matter!
    To return the BIOS back to factory default settings, I recommend following the steps in this document on Restoring the BIOS. If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html
    I hope this helps!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • M5400 - Black screen after updating BIOS

    As the title says, I've got this unwanted black screen after updating BIOS with update utility from here http://support.lenovo.com/us/en/downloads/ds037429
    What I've tried :
    - power / battery out, pressing power button several times for short / long and longer time
    - BIOS battery out for about half an hour
    - wincrisis with USB bootable stick and BIOS extracted from BIOS update utility from support.lenovo
    - different combinations of keys such as : FN + B / F / R +/- win key
    What should I do next except finding a hammer ?

    Hey,
    I am having the same problem, I was updating my bios.. followed all directions which is necessary to update them.
    And then when it was almost ready it said "Bios update is not responding" so I waited... and waited because I did not want to abort it but then Vista aborted it for me.
    Well at first it did not seem to be a problem but then I noticed that I could not click anything (was still in windows @ that time did not reboot yet) then I wanted to reboot but nothing worked.. Pressing off button for a time to shut down did not work.. So eventually power was out. And it shut down.
    So I hooked it up again but nothing happened. Pressing the "on" button made it start.. The DVD-drive loaded for a second but... that is it just a black screen :S
    Going to bring it back to the shop tomorrow.
    Suxors

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