A few suggestion from a new BlackBerry 10 user.

Hello everyone. Im a new BlackBerry user and BB Z10 is my first BlackBerry device ever. I moved from Android to BB 10. BlackBerry 10 is a nice OS but some of the basic things are not functioning correct even after 1 year of release. I will mention some here.
I can type first letter of my message/note etc in small alphabet letters. No matter what i do first letter (after full stop or first letter itself doesnt matter) is typed in full alphabetical letter. thats a big pain and it isn't solved yet.
When you are deleting a written text like you typed a message but you want to delete the first 3 or 4 words and you press and hold the backspace key on your BB 10 keyboad, it deletes the 3 or 4 words but if you dont release the key then it also starts deleting other words as well. well show a video demo if you don't understand what im saying.
there is led light but i don't see much use of it. its only used for notfications and only one light is used Red and there is no built-in led pattern editor. BlackBerry should atleast add a charging and battery full indicator as its very useful and must have one for led notification lights.
File transferring via BB link is toooo much slow. only 300 to 600 kb/s which too much slow. Improve this. I dont know whether its BB link issue or BB 10 issue.
No Built-In backup app. Come on BlackBerry even Asha 200 have a Built in backup manager.
Thats it for now. I will update post when i will find something else. BlackBerry 10 is really a nice OS. Its smooth and Fluid, swipe gestures are great. Im in love with my Z10.
Solved!
Go to Solution.

1. You "can not"? That's not a bug. Just backspace and type the letter again, and it might require a third try, but it will work. That won't change, it's not a bug, it is intentional.
2. I understand, you are holding down the backspace key too long. Tap to set your cursor at the end of the words to delete. Swipe ONE finger across the keyboard from right side to left side to delete ONE word. Use two finger swiping right to left to delete TWO words.
3. There several third-party LED control and notification apps, BeBuzz, Hub++, and others. Check your App World.
4. Transferring via the USB cable? Doing so over WiFi is quicker in my experience. If you need help with this, please ask.
5. Link has a built in backup. In the past, Protect would backup over the air, but not on BlackBerry10 OS devices. I use FireChest Backup, for good and varied backup options.
The z10 is a great device, glad to hear you're enjoying it.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Similar Messages

New Blackberry Z10 User (Multiple Questions)

1. I used to be able to input all my email accounts online. For example sprint.blackberry.com. I tried att.blackberry.com; however, it indicates my operating system is no longer supported with my new device. Does anyone know when this capability will be available for the BB Z10?
2. Since I no longer have access to number 1, does anyone know if I can automatically have messages I send from my phone to be forwarded or blind copied back to me? I need to keep a record of all emails sent. I found the email signature option - just not the blind bcc option. This was previously avaialble with the online functionality.
3. When using the new Blackberry Link software... does anyone know if I can view all the changes that will be applied to my device? For example, I used to be able to select get details for confirm calendar edits prior to accepting the synchronization. This is extremely helpful for me since I bill based on what is in the calendar. Having the system just place information on my calendar will not allow me to easily find what needs has been added, deleted or changed for billing, etc. I REALLY NEED THIS FEATURE! Is there any other way to obtain it? I tried view the information in the log files; however, it doesn't present the changes in an easy to read format as it used to.
Any help you can provide would be greatly appreciated.
Thanks!

Hi and Welcome to the Community!
TransformedHearts wrote:
1. I used to be able to input all my email accounts online. For example sprint.blackberry.com. I tried att.blackberry.com; however, it indicates my operating system is no longer supported with my new device. Does anyone know when this capability will be available for the BB Z10?
What you are referring to is a function of BIS, which was required for legacy devices. BIS is not used on BB10 devices...hence, nothing associated with BIS applies to BB10 devices. To specifically answer your question...I believe the answer is never.
TransformedHearts wrote:
2. Since I no longer have access to number 1, does anyone know if I can automatically have messages I send from my phone to be forwarded or blind copied back to me? I need to keep a record of all emails sent. I found the email signature option - just not the blind bcc option. This was previously avaialble with the online functionality.
Again, that auto-BCC function was provided by BIS, which is not used in BB10. Hence, you must find another method. Typically, the solution is provided by your email server...you would have to talk to that admin to find out if such is available to you.
TransformedHearts wrote:
3. When using the new Blackberry Link software... does anyone know if I can view all the changes that will be applied to my device? For example, I used to be able to select get details for confirm calendar edits prior to accepting the synchronization. This is extremely helpful for me since I bill based on what is in the calendar. Having the system just place information on my calendar will not allow me to easily find what needs has been added, deleted or changed for billing, etc. I REALLY NEED THIS FEATURE! Is there any other way to obtain it? I tried view the information in the log files; however, it doesn't present the changes in an easy to read format as it used to.
The LINK software is very different from the legacy BB Desktop Software. What you see is what is available.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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After migrating a windows 7 machine using ADMT Group policy shows the the computer is from the new domain but user is from old domain

We have migrated machines using ADMT tool but we have found some window 7 machines Group policy issues. We see that the computer GP is getting from the new domain but the users profile still has the old domain GP information. Any help on
removing the old GP objects and forcing the new domain User policy would be great. We have tried the basic troubleshooting gpupdate /force reboot etc.
Thanks

Hi,
Sorry for the delayed response.
First, please verify whether these domain users you mentioned belong to old domain or new domain.
If they belong to old domain the GP is right with no problem. If they belong to new, try following suggestions.
Please test these steps in one of the problematic computer. If it worked, then go on for others.
To avoid unexpected problems, please backup your register keys before following steps:
Open regedit.exe, and delete following keys:
HKLM\Software\Policies\Microsoft Key (looks like a folder).
HKCU\Software\Policies\Microsoft Key.
HKCU\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects Key.
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies key
Exit the registry and restart.
Note: HKLM = HKEY_LOCAL_MACHINE & HKCU = HKEY_CURRENT_USER
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Keep post.
Kate Li
TechNet Community Support

A few queries from a new user

I purchased a new Macbook Pro on Friday and i'm very pleased with it. I do have some issues, however, and I hope you can help me please...
MPEG: I had alot of these on my PC, and whilst I got told these formats were not Windows-only, Quicktime and iTunes refuse to play them. Can anyone help me by recommending a plug-in or software that can play them... and I don't like the idea of paying $19.99 for a Quicktime plug-in.
EXE: I assume these are "exclusive" to Windows, but everytime I try to install or run an EXE program, it displays a TextEdit document saying "This Program Cannot Run In DOS Mode". Is there a way I can use EXE files on a Mac or are they only for Windows.
SpellChecker: I'm used to Microsoft Office spellchecking my work, but i'm not used to Mac OSX spellchecking every single thing I type, and it is very irritating if using "chat slang" on instant messengers. How can I disable this?
Safari: This seems to be one of few programs I cannot run fully maximized. Is it possible to do so?
Wireless Connections: My Macbook Pro keeps losing it's connection to my router. My PC and laptop are set to pick up the router's signal whenever it isn't connected. This saves me from having to reconnect everytime I lose my connection. Is there a similar technique I can use on my MBP?
Many thanks
Jay

There is a Mac version of Real Player.
EXE files can not be run on a Mac. Windows and Macs don't use the same operating system. You can install Windows on your Mac, however. See the following:
Windows on Intel Macs
There are presently several alternatives for running Windows on Intel Macs.
1. Install the Apple Boot Camp software. Purchase Windows XP w/Service Pak 2 or Vista. Follow instructions in the Boot Camp documentation on installation of Boot Camp, creating Driver CD, and installing Windows. Boot Camp enables you to boot the computer into OS X or Windows.
2. Parallels Desktop for Mac and Windows XP, Vista Business, or Vista Ultimate. Parallels is software virtualization that enables running Windows concurrently with OS X.
3. VM Fusionand Windows XP, Vista Business, or Vista Ultimate. VM Fusion is software virtualization that enables running Windows concurrently with OS X.
4. CrossOver which enables running many Windows applications without having to install Windows. The Windows applications can run concurrently with OS X.
Note that Parallels and VM Fusion can also run other operating systems such as Linux, Unix, OS/2, Solaris, etc. There are performance differences between dual-boot systems and virtualization. The latter tend to be a little slower (not much) and do not provide the video performance of the dual-boot system.
See MacTech.com's Virtualization Benchmarking for comparisons of Boot Camp, Parallels, and VM Fusion.
Windows Media Player is not fully compatible with Intel Macs. Use Flip4Mac instead. WMP is no longer supported on the Mac by Microsoft.
When you setup your computer initially and created your admin account you should have created a username and password. Did you not do that? You can provide or change the password for your account using the Accounts preferences in System Preferences.
Spell checking is application specific. Go to the Edit menu of the application and look for a Spelling and Grammar item. Use it to turn spell checking on or off.
Open Network preferences, select "Set service order" from the tool menu located to the right of the "+" and "-" buttons. Move the Airport port to the top of the list and your Ethernet port next in the list. Click on the OK button then click on the Apply button. Next select the Airport port from the list and set the Configure drop down menu to DHCP then click on the Apply button. Do the same for the Ethernet port. You can check for other configuration options by clicking on the Advanced button. One such option you should configure for both ports is the Configure IPv6 option. I suggest turning it off.
If you are using any security settings in your router for access to your wireless network, then I recommend configuring the router to use WPA2 and not WEP. This will be more secure and more compatible with the Mac.
Quicktime should play your MPEG files. The files should have an extension of .mpg or .mpeg. Select one of the files and press COMMAND-I to open the Get Info window. In the Open With section select Quicktime Player from the drop down menu then click on the Change All button.

A few questions from someone new to Aperture (and DSLR photography)

Hi - I have just got my first DSLR camera (A Nikon D3000) and am trying out Aperture 3. I had a few questions which aren't all just necessarily Aperture related:
I have imported my library from iPhoto, however now all my albums are in alphabetical order, rather than date created. I only seem to have the option to arrange my albums by, "Kind", "Name" or "Manual". Any idea how I restore the date created order?
This may be too large a subject for here (I should probably buy a book on the subject), however JPEG, NEF and TIFF - I am shooting in raw mode which is generating NEF files. I had tried RAW+JPEG, but the basic JPEG this creates is really quite poor. The NEF files are generally around 7-12Mb. If I open them for editing in Photoshop, a TIFF file is generated in Aperture which looks to be over 8x the size of the original raw file, sometime over 100Mb. I then seem to be able to save it back as a JPEG at pretty much maximum quality which results in a file slightly smaller than the original raw file. Is it necessary to keep the large TIFF files once I've created a jpeg? Am I best off just keeping the finished jpeg and the original raw file in case I want to make changes?
When publishing to flickr, It would be good to be able to just publish the latest versions of all photos in an album. ie not the same photo in tiff, nef and jpg format. Is there an easy way to do this, or is it a case of manually picking each one?
Also - When uploading NEF files to flickr it would appear to convert them to jpg, which is kind of good I suppose, but does anyone know what level of quality the jpegs created are? Am I best off converting them to jpeg myself first and then uploading? If I did this then my albums would be full of duplicates in different formats, which leads back to my previous question about uploading just one version of each. That may be a question for the flickr forum...

You have jumped into the deep end with both feet.
With Aperture running select the single the Browser and you will find the sort controls under the Mobileme to New Smart Album icons depending on how stretched out you have the Inspector panel. There is the ability to sort by just about every parameter there either ascending or descending.
Can Aperture not convert your NEF files? You dont have to have Tiff files at all. See your Preferences regarding External Editor. How much storage space and your archiving requirements will influence your decision about retaining Tiff files.
I know nothing about Flickr but assume you will have to choose your own images. I doubt a Smart Album can select exactly what you need.
When uploading files online galleries generally optimise the images. You are wasting your time uploading massive Tiffs IMHO. Most web services work with jpegs I understand. Consult the Flickr help and support for their requirements and advice.
Enjoy your new hobby.
AW
Whether you have the room to save Tiff files as well as Raw files will probably decide whether you keep them or not.

3 Questions from a new Blackberry convert

Hello! I'm a PocketPC user turned BB owner and I dove in with the 8900.
I just have a few usability questions and I'm hoping you can help...
1. Is there a way to have notifications of new SMS, email, and IM messages pop up? I get the tiny icon at the top, but I have to back out of whatever I'm doing, go into the appropriate app, and guess where the message is. I saw a couple of apps on Handango that might do this, but they don't seem to work with IMs, which is the worst of the all. Any suggestions? (I'm spoiled by my multitasking PPC.)
2. Can I change the icons that appear on the first screen? I have two email accounts so I have the messages thing, one email, the other email, then contacts, calendar and browser. The second email pushed the Media icon off. Is this customizable?
3. This is a biggie for me: When I create an event in the calendar, I know that I can set the reminder for whatever I want. And I found the option to set the default snooze time when the event pops up. But here's the thing: there are some events that I want to warn myself about 3 days in advance, then snooze til the next day, and others (like picking up a kid, for instance) that I want to have pop up 30 minutes before and snooze for 15 minutes. As far as I can tell though, if I want to snooze for any amount of time other than the default, I have to open the event itself and change the reminder time. Is there any other way?
Thank you so much for your insights!
~emily

Hi and welcome
1. I recomend you to solve this problem with two programms: BerryBuzz and Aerize Email
2. Press the Menu button (left of the trackball), go to the icon you like to move, press the menu button again, choose Move and move the icon in the very first row. On this way you will get it on the homescreen.
3. I think, you cannot set different times for snooze and popup a calendar event, popup and snooze happens in the same time (f.e. 15 min, 30 min, x day etc before the event). If you want tohave different notification for each event, you must change itfor every event separately.

A few questions from a new tech...

It is based on the conversion process of a Cisco 6500 Series switch (WS-Sup720-3B release) w/MSFC3 from a hybrid mode (CatOS/IOS) over to a native mode. I've found a few conversion processes online however, I do not know which process is the best to use (as some of them seem outdated) and detailed enough:
http://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-series-switches/12031-catos-ios-conversion-6500k.html
http://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-series-switches/70273-70273.html
http://www.ciscopress.com/articles/article.asp?p=102093&seqNum=5
Also, another question that I have is about the correct, most up-to-date software. Whenever I use the Cisco software download navigator to search for an applicable image, I see different images based on various network requirements. Are these images applicable to this process?
https://software.cisco.com/download/release.html?mdfid=280829702&flowid=20135&softwareid=280805680&release=15.1.2-SY4a&relind=AVAILABLE&rellifecycle=ED&reltype=latest
Any help would be very much appreciated.

It depends on how complicated your configuration is.
When I did this a long time ago I just did it by hand ie. I didn't use a conversion tool I just created a new configuration in a text editor and then copied in the new configuration.
A lot of the commands in a configuration are defaults and you don't necessarily need to replicate them because you will get a new set of defaults when you convert.
If you have a lot of extra configuration eg. QOS then it may be worth using one. It really depends on how well you know what your switch is currently doing.
In terms of IOS image key things are -
1) feature set ie. you need a feature set that supports all the things you are currently doing
2) memory on your supervisor and whether you have enough
3) module support ie. you need to check the release notes for each release because they may not support all your existing modules
Jon

A few questions from a new iMac user!

So far I am loving this computer! However there are a few things that I can not figure out how to do and really dont have time to go to the store for a class at the moment. So hopefully you will be able to help me out.
1. We have iWorks installed and I am trying to make a simple calendar to hand out to my students with information about due dates and such. Previously I was able to do this on Word but I can not figure out how to do this here!
2. How do I copy and paste?
3. With this new mouse how do I get it so that there is a right click?
Thank you all so much and I am sure you will see me on here plenty!

1. We have iWorks installed and I am trying to make a simple calendar to hand out to my students with information about due dates and such. Previously I was able to do this on Word but I can not figure out how to do this here!
Pages, presuming you're referring to Apple's iWork suite, doesn't have a template for a calendar included. There are some suggestions in this thread:
http://discussions.apple.com/thread.jspa?messageID=6949516
You might also consider using iCal. You could set up a calendar just for student dates and then print that calendar only.
3. With this new mouse how do I get it so that there is a right click?
You'll need to go into the Mouse system preferences and define the right-click action. The default is for the "left-click" and "right-click" both to be a standard click.
Hope this helps.

Few questions from a new user

Hi Guys
I've had my 3gs 16GB for about a week now. I am absolutely loving it, but I have a few questions.
I am completely new to apple products. I had never used itunes before I bought my phone.
First question is about the battery. I know this has been greatly discussed and I have searched through the forums and have found just about all of the answers I was looking for, so this is more of a comment than a question. I was a little worried about all the issues people are having with their battery life, so I did a few tests. I am pretty happy with the results. I have the following settings:
wifi - on
notifications - on
brightness - ~40%
bluetooth - off
3G - on
push - off
fetch data - hourly
After 48 hours the battery is at 10%. Usage is at 5 hours which included mostly internet browsing on wifi, about 20 sms messages, and about 10 minutes of calls. This is about what I was expecting. The only question I have about the battery is about charging. I am going to charge it daily and once a month fully drain and recharge. I haven't found out if it is ok to leave it plugged in after it has fully charged. Do I need to take it of the charger when it is fully charged, or does the battery shut off and just use the external power source? Ideally I would like to charge before I go to bed and take it off the charger when I wake up.
Next question is mainly about accessories. I would like a good case that is minimal, but still providing protection from scratches. Are there any good recommendations or is it just kinda personal preference. Also, has anyone tried some of the screen protectors on the market? Can you tell that they are there, or do they give you any problems with the "touch" and "feel" of the screen?
Thanks

joshdsalley wrote:
Hi Guys
Next question is mainly about accessories. I would like a good case that is minimal, but still providing protection from scratches. Are there any good recommendations or is it just kinda personal preference. Also, has anyone tried some of the screen protectors on the market? Can you tell that they are there, or do they give you any problems with the "touch" and "feel" of the screen?
Thanks
I don't use a protective case on my iPhone has I think it spoils the look of it. Instead I have a leather case that provides protection from the screen getting scratched and can be easily taken out when I need to use the iPhone.
The case I got has a soft velveteen interior which protects the screen from scratches. It wasn't cheap (£25) but it is well made and is lovely soft leather, and you can tell it will last.
Here's the link to it:
http://www.knomobags.com/eshop/knomo_product.asp?SS=5&C=84&CA=227&P=394
I have read though that some screen protectors can interfere with the photo sensors on the iPhone (there the 3 little dots that you can see to the left of the earpiece) whereby the screen will remain on or off when it shouldn't be.

A question from a new Blackberry user

Hi all,
I will be going for the 9360, but unfortunatly, my operator doesn't seem to support the Blackberry phones. There are a few others that do that here, but then you need to subscribe to the Blackberry service. Does anyone know if I will be able to set up my Blackberry phone so that I can use it without the subscription or will I need to have that? What will not work if I don't have it?
Many thanks for any help!

You will be able to use the BlackBerry for some services, such as Wifi browser, the camera, media playing etc., but very little data service such as email, BBMessenger, Facebook, or Twitter.
You need the BlackBerry Data plan very badly, to enjoy full use of the device.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How do I transfer my data (contacts, media, apps and more) from my new BlackBerry 10 smartphone to Old Black Berry?

I am fed up of Z 10... i need to get back to my BB Bold 4/5.. Can you tell me how do i do that..
Also how can i sync my contacts from Z10 with MS Outlook or Mac Address book..

punitagarwal wrote:
Also how can i sync my contacts from Z10 with MS Outlook or Mac Address book..
To sync with MS Outlook you will need the latest BlackBerry Link on the computer, and the Z10 must be using OS 10.1 or above
Using the Playbook and the Z10 and the Z30 and loving them
Martin

Few Questions From A New

what's up? new creative user, just jumped on board in april with a Muvo Micro N200 GB and bought my little sis a 256 Muvo TX FM. I just have a few questions for the experienced users.
. What's the point of the Zen Micro? Spend 80 bucks on a 5 GB player when you can buy a 20GB player for around 200 (Zen Xtra), what sense does it make?
2. Why doesn't the zen touch come in 60GB capacity like the XTRA?
3. Why is the Touch soo much more expensi've than the Xtra?
4. Why are people still buying ipods when creative is >>> the ipod in almost every way? Show me an ipod with 20 gigs that can hold 0,000 songs, FM radio, voice recorder, and with a 24 hour battery life.
5. why is Cnet.com sooo biased towards the ipod?
6. WHERE is the zen sleek available? I checked amazon.com - not there.
7. what's the difference between the muvo micro n200 and the zen nano plus that I've seen in walmart? features are the same.
8. Why doesn't creative include some REAL headphones with their mp3 players instead of those pieces of feces that they come with now? After spending 300 for a 40 gig zen touch, I deserve some decent headphones!
dang, didn't realize I had soo many questions.

Okay, let me give this a try:
. Simple - the Micro is smaller. For many folks, convenience and portability are more important than capacity. Try fitting an Xtra in your front pocket.
2. Again, it's a size issue. The Touch uses a single-platter .8 inch dri've. In any player the bulk of the space is taken up by the dri've and the battery. bigger dri've=bigger player. The Touch was designed to compete with the itty-bitty Ipod.
3. The Touch is a newer model that incorporates the whole "touch" interface. Newer things are almost always more expensi've.
8. No company provides decent headphones with their player. Have you ever heard Apple's headphones? Part of this is cost, and part of it is that for many people, especially audiophiles, headphone choice is very personal. It is akin to why most bikes don't come with pedals.
There you go Bitch!Message Edited by cameron on 08-02-2005 07:35 AM

A few questions from a new user.

Good afternoon,
While I have been doing graphic art as a hobby for an extreemly long time, i am very much a student per say when it comes to photoshop having just got it recently. So please exuse me if my questions have simple answers i just simply have yet to find.
I am currently using gimp and photoshop CS5, i use them both since soome things i simply do not know how to do in photoshop.
1) Sometimes I will use gimp to set the transparency color on an entire image to try to capture certain aspects of an image like highlights or shadows to place into another image.
an example would be like, say i have a flame in the darkness and you can make out some Silhouettes in the background. I want to eliminate all the black to capture the flame and the greys/highlights. How would i set the transparency layer to remove all or part of the black in the image.
2) How do i scale a layer and keep it center of the image?
3) How do i make a custom pathing image and have the brush follow it?
4 when i have a brush following a path is it possable to have it auutomaticly turn as the path turns?
I answered two of my own questions while writing them so i guess for now i only have the two questions. I am sure i will have more as time ticks on. Thanks for reading.

OK, I am sorry I don't think i am making my self clear enough what i am trying to do.
here is a more complex example:
In this image I am making the windows transparent so they can be seen through while keeping the walls solid. to do this i take a section off the windows and set a color transparent, In this case i set light blue (94d3fb) as tranparent but only with in the window portion cause i do not want to see through my walls.
Now with the windows transparent i can use them to look out of and see the things on the other side.
In gimp i just make the color transparent,
would I use a mask and perhaps set the mask to mask a praticular color?
Again i apologise, i am simply trying to learn how to do what i know how to do in gimp.

TS2446 Hi! I tried to update a few apps from AppStore and to install new applications, but i got a message : " your Apple ID HAS BEEN disabled" !!! Please help me!!! What can i do now? How can i use my Apple ID? Please, i need help, i have this ID for 2de

Hi everyone!
I tried to update a few apps from my iPhone, and to install new applications from APPSTORE. But i got a message :" Your Apple ID has been disabled"!!!!!!
What can i do now? Can you help me please?
The same thing happend with my IPAD....
How can i do to function all this in the same way which was working till this problem appears.
I want to mention that i have 2 email adresses asociated with the same Apple ID.
wait for an feedback!
Thanks a lot!

Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

Is there a way to stop Firefox from suggesting to add new search engines to my search bar?

Is there a way to stop Firefox from suggesting to add new search engines to my search bar whenever I visit websites that suggest to us to add their search engines?
I searched a lot and couldn't find any help. How to stop websites from suggesting to my Firefox search bar to add their search engines? I don't want to add other search engines other than the ones I organized. I don't want my list to look more distracting and longer.

Firefox doesn't do that. That's either a feature of the website you are visiting or possible Malware on that PC.
A screenshot of that might be helpful. <br />
https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem <br />
It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.
Then use the '''Browse ....''' button below the '''''Post a Reply''''' text box to upload the screenshot.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Please report back to us!

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