Introducing Apple Recommends, Manage Subscriptions, and This Helped Me

Now, it’s easier than ever to find great answers, manage the content you care about, and say thanks to helpful community members.
Find great answers in record time
With Apple Recommends, Community Specialists will recommend posts that provide helpful, clear, and relevant information. If a thread has recommended replies, you’ll see them right below the original question, so you don’t have to read an entire conversation to get the answers you need.
Apple Recommends is designed to complement “This Solved My Question”, not replace it. When you create a thread, you can always mark a post as Solved, even after a Specialist has recommended it.
Still have more to say? Threads with Recommended answers won’t be locked, so you can continue the conversation even if the question is answered.
Apple Recommends also lets you earn reputation points for sharing your knowledge. If a Specialist recommends your post, you will receive 5 points in addition to any points you receive from other community members.
Manage the content you care about
With Manage Subscriptions, in addition to seeing and managing your subscriptions to content threads and communities, you can now see and manage which members you are following, and see which members are following you. 
To access the People tab in the new Manage Subscriptions area, log in with your Apple ID, click your username, and then click “Manage Subscriptions.”
Each of the tabs displays a list of people, content, or communities you're following. If you see a thread, person, or community you no longer wish to follow, click Unfollow to unsubscribe from future updates.
Want to see the latest posts from a favorite community member? Click the People tab at the top of the page and then click "Find more people to follow". Here you can browse a list of all members, or use the search field to find specific community members.
To learn more about subscriptions and how Follow, Unfollow, and auto-following work, see Learn how to manage your subscriptions.
Say thanks and help others find great content
Did you find a post that helped you?
Now anyone can click "This helped me" to say thanks to helpful members. When several people mark the same post, it will earn a gold star and appear at the top of the discussion, so it’s easier for others to find. The poster will also earn five reputation points for a job well done.
You can click “This helped me” to applaud others for sharing great answers, even if you don't have the question yourself. Just be sure to check the answer for accuracy before marking it.
To learn more, see Award points, level up, and earn new privileges
We hope you'll enjoy these fun new way to interact in the community.
This thread was created for the purpose of announcing this new feature, so it is closed to replies.  If you have any questions about how to manage your subscriptions, please create a post in the Using Apple Support Communities community.
Best Regards,
Mandy

Howdy GeoCo et al
I sort of agree with this new "Helpie-ette" deal. I wonder why while at this portion of the UX they didn't address the ongoing issue of the "irrevocable nature " of the OP awards of the traditional Green Stamp and Gold Star - I have made the mistake (once) but I see the silliest things marked Solved frequently. THAT is bad for business in that it gives false visual info and false statistical results.
We'll see... BTW, the [People] TAB itself is the only new thing (the CONTROL in the TAB bar) - the URL has always been alive and well if one knew to add " /people "

Similar Messages

  • A follow up question to Introducing Apple Recommends, Manage Subscriptions, and This Helped Me

    In Introducing Apple Recommends, Manage Subscriptions, and This Helped Me it was written
    Now anyone can click "This helped me" to say thanks to helpful members. When several people mark the same post, it will earn a gold star and appear at the top of the discussion, so it’s easier for others to find. The poster will also earn five reputation points for a job well done.
    Does anyone know (or is it written anywhere) just how many is 'serveral'? Is it decided on the fly? Or does it depend on the phase of the moon?
    Will the points be awarded to the poster only once, or if say 100 people mark it as helpful will more then 5 points be awarded?
    Sounds like a really good system but it seems that a bit more thought should have gone into it, no? Or at least the explanation could be clearer.
    Ciao.
    (Another question) Can the original post (this one) get marked as helpful also? Imagine  earning points for posting :-)

    Howdy GeoCo et al
    I sort of agree with this new "Helpie-ette" deal. I wonder why while at this portion of the UX they didn't address the ongoing issue of the "irrevocable nature " of the OP awards of the traditional Green Stamp and Gold Star - I have made the mistake (once) but I see the silliest things marked Solved frequently. THAT is bad for business in that it gives false visual info and false statistical results.
    We'll see... BTW, the [People] TAB itself is the only new thing (the CONTROL in the TAB bar) - the URL has always been alive and well if one knew to add " /people "

  • Re: Introducing Apple Recommends - So where does one find it?

    Hello how the case has a problem in the questions I want a solution I forgot

    If you mean that you've forgotten your answers to your security questions, then if have a rescue email address on your account (an alternate email address is different) you can use that to reset them : If you forgot the answers to your Apple ID security questions
    If you don't have a rescue email address you will have to contact Support in your country to get the questions reset : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
    When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

  • My iphone 5 keeps shutting down and then won't restart with buttons. Apple changed the phone and this one does it too .

    My iphone 5 keeps shutting down . Then I can't restart
    It . The buttons will not work unless I hold them both
    Down for ages.
    Apple said it was hardware and changed the phone and gold
    Me to restore the phone from back up -
    Now this phone is doing the same thing ?????

    I am thinking the same thing -
    Such a nuisance - they just changed it
    And gave me reconditioned phone
    Etc but this one is doing exactly the same
    Not sure if its back up
    But it never did it on my iphone 4 withy he
    Same back up x

  • Apple ID's, iPad and iCloud HELP Please

    My ipad2 is set up for iCloud using my original apple id.  My mac has used my me.com email address to create an addional apple id which seems to have been assigned to the cloud account on my mac.  I therefore cant sync anything between them.

    Thanks for the answer !
    It is the case of the snake eating his own tail. If I use iforgot.apple.com, I can't use the iCloud ID that's on the iPad. If I enter the iCloud ID used on the iPad, on the page https://iforgot.apple.com/appleid, it will return it returns Select your authentification methode. On that page I have two options -> Email authentication: or Answer security questions:
    I don't use the option Answer security, because my brother in law, doesen't remember the questions.
    If I use the first option, the server sends an email to the email address that no longer exist and that is not the iCloud ID addresses database.

  • Win 7 x64 Itunes and Quicktime Running in Task Manager nothing seen! Help

    Ok I'm running out of ideas- I' I have uninstalled multiple time various version of itunes. It upgraded to 10 automatically then a few days ago it wouldn't run. Looking in task manager itunes and intones helper are running. Thought a simple wipe and reinstall would solve it alas no. Been trying all week various reinstalls of different versions, all the same thing occurs, It appears to be a system wide fault. Disabled Bonjour enabled- no difference. Disabled all windows services aside form the apple ones - no difference. Started in safe mode- itunes refused to start. Gave up and reinstalled 7 and it worked until a reboot (and also it itunes store and ipod drivers for Win 7 x64 are not there) where the same probelm occured. Installed airport seeing if it would update the relevant dodgy files in Bonjour.
    Getting sick of finding why this is happening and I can't;t find where this bug is, and I've spent far too long trailing through the web trying to solve this and not one single one has worked so far!
    Please Help!!

    Sorry, Itunes+Quicktime the intaller neither of them will open (they appear to be running in task manager however). Downlaoding the sperate intaller for Quicktime, the installer on its own, then quicktime runs and opens.

  • Apple notebook batteries – maintenance and troubleshooting

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    Apple notebook batteries – maintenance and troubleshooting
    Apple notebook computers use lithium-polymer (MacBooks and MacBook Pros) or lithium-ion (PowerBooks and iBooks) batteries as a portable power source. The newest members of the MacBook Pro lineup have built-in (non-removable) batteries, which are physically larger and use a modified charging scheme for a longer lifespan – you can read more about them on this linked page. The following tips should help you get the most use out of your battery, and help with troubleshooting if you are experiencing problems. A short list of do’s and don’ts is followed by more detailed information, for those who want the details.
    *Do’s & Don’ts*
    DO use your battery frequently and lightly, ideally completing 1-2 charge cycles per week (minimum one charge cycle per month).
    DO properly calibrate your battery when new and approximately every 2-3 months thereafter.
    DON’T fully discharge your battery frequently (the infrequent, periodic calibration is an exception).
    DON’T store your battery (or your computer) in a high temperature environment, such as the trunk of a car, especially a fully-charged battery.
    DON’T run your MacBook or MacBook Pro on AC power with the battery removed.
    *Usage Pattern*
    Lithium-based batteries function best when used fairly frequently but lightly. Apple states +"An ideal use would be a commuter who uses her MacBook Pro on the train, then plugs it in at the office to charge. This keeps the battery juices flowing."+ Note that there is no "memory effect" for lithium-based batteries, unlike nickel-based batteries (NiCd, NiMH) which perform best when fully discharged then fully charged. It is best not to completely discharge your battery, with the exception of calibrating it (see below). It is also not a good idea to run on AC power all the time. Note that when you are running on AC power, there is no danger of "overcharging" your battery – the Mac will not initiate charging of the battery if the current charge is 95% or higher, as described in this kbase article. Basically, a good rule to thumb is to run on AC power much of the time, but run on battery power for a while a few times per week. Using the battery for 2 full charge cycles per week equates to 300 cycles in 3 years, which is the optimal use. An explanation of a "full charge cycle" can be found on this page. Note that for Apple portables with a removable battery, you _should not_ run a MacBook or MacBook Pro on AC power with the battery removed - Apple strongly recommends against this for two reasons: first, the risk of lost data and damage to the hard disk directory structure if the MagSafe plug is accidentally disconnected, and second, the computer will reduce the CPU processor speed. The latter is due to the fact that the CPU will sometimes (for brief periods) require more power than the AC adapter can provide, and the additional power is drawn from the battery; the OS throttles back the CPU to avoid this situation.
    Calibration
    The battery has an integrated microchip that acts as a "fuel gauge." Calibration resets this gauge, which allows the OS to better determine times to charge and discharge the battery. Calibration should be done approximately every two months. Failure to do so for a long period of time can result in the microchip "fuel gauge" in the battery losing the ability to accurately determine the remaining charge, and it will report that there is more charge in the battery than is actually present. As a result, the computer will not initiate Safe Sleep at the proper time, and instead undergo a hard shut down, one of the main causes of hard drive directory damage. Once the battery is in the state resulting from a failure to calibrate, it is not possible to calibrate the battery, and it will need to be replaced. For Apple portables with removable batteries, note that Apple specifies, +"A _properly maintained_ Apple notebook battery is designed to retain up to 80% of its original capacity at 300 full charge and discharge cycles."+ For MacBook Pros with built-in batteries, the battery should maintain 80% of it’s original capacity for 1000 cycles. Calibration is considered part of proper maintenance.
    *Battery Life and Battery Lifespan*
    Battery life is how long the battery will power the computer on a full charge. To maximize battery life, consider turning down the brightness of the display, which is one of the major power consumers in a notebook computer, and if you don’t need Bluetooth and/or Airport connectivity, consider turning those off as well. Apple offers these suggestions for maximizing notebook battery life. In practice, battery life is usually somewhat less that stated in the specifications for the various Apple notebook computer models – Apple’s testing of ‘wireless productivity’ is likely limited to browsing simple websites and basic word processing. During ‘real world’ use, battery life will normally be in the range of 1-3 hours less than the specified battery life, depending on model, usage and activity. If life is shorter than expected, see the Health and Troubleshooting sections below. Battery lifespan is how many cycles/years the battery will hold sufficient charge to power the computer for a reasonable time. For Apple portables with removable batteries, a properly maintained lithium-based battery will last approximately 400-500 charge cycles or 3-4 years, +whichever comes first+. Note that this means even an unused battery loses capacity, due to the continuous nature of the chemical reaction and the buildup of oxidation in the cells. For MacBook Pros with built-in batteries, Apple’s ‘adaptive charging’ results in a significantly longer battery lifespan.
    *Battery Health*
    You can check the condition of your battery using System Profiler (Apple menu > About this Mac > More Info > Power section). The relevant numbers are Full Charge Capacity and Cycle Count. Mac OS 10.5 Leopard also provides a readout of battery Condition (not available in 10.4 Tiger), based on those parameters. “Health” refers to the full charge capacity of a battery relative to the nominal full charge capacity of a new battery, expressed as a percentage. Programs such iStat and CoconutBattery report the health, or you can calculate it manually: full charge capacity from System Profiler / nominal new full charge capacity * 100. For Intel-based Mac portables, nominal new full charge capacities are:
    MacBook (Original, removable battery) - 5093 mAh
    MacBook (Late 2008, removable battery) - 4167 mAh
    13” Macbook Pro (Mid-2009, built-in battery) - 5478 mAh
    15" MacBook Pro (Original, removable battery) - 5556 mAh
    15" MacBook Pro (Late 2008, removable battery) - 4630 mAh
    15” Macbook Pro (Mid-2009, built-in battery) - 6665 mAh
    17" MacBook Pro (Original, , removable battery) - 6296 mAh
    17” Macbook Pro (Mid-2009, built-in battery) - 13015 mAh
    Note that health-reporting widgets (iStat Pro, CoconutBattery) use rounded values for the denominator of ‘health’. The above values are calculated from the wattage of the batteries (45 Wh to 95 Wh, see the specifications for each model, which can be found here or here) and their voltage (10.8 V for all removable batteries, 10.95 V for the 13” and 15” built-ins, and 7.3 V for the 17” built-in; those values are printed on the batteries); these capacities are nominal, and in practice new batteries will have full charge capacities that are slightly higher or lower than those values. PowerBooks and iBooks have batteries ranging from 45 Wh to 61 Wh - specs for individual models can be found here or here); these Li-ion batteries are all 10.8 V, so nominal new full charge capacity can be calculated by multiplying battery Wh x 92.6. (For the curious or algebraically-inclined, 92.6=1000/10.8, which converts Wh to mWh and divides by voltage to yield mAh, based on I=P/V derived from Ohm’s law). When Apple specifies, +"A properly maintained Apple notebook battery is designed to retain up to 80% of its original capacity at 300 full charge and discharge cycles,"+ they are referring to 80% health. Please note that health fluctuates from cycle to cycle, depending on factors such as the pattern of charging within recent cycles, ambient temperatures during use, and time since last calibration. It is normal for health to move up and down within a range of ~10% (e.g. between 86% and 96% over time).
    *Troubleshooting – short battery life and sudden shutdowns*
    If battery life is unacceptably short, it may be due to a background process that is running a high percentage of CPU activity. Check Utilities > Activity Monitor > CPU tab, set the pop-up menu to Active Processes, click on the CPU column to sort, and see if anything is using a high amount of CPU capacity. Short life and sudden shutdowns may also be due to a defective or an old battery - check the battery health and cycle count. If the cycle count is in the 400-500 range (or higher) for removable batteries, the battery has exceeded its useful life, and needs to be replaced. This does not indicate a defective battery - batteries are considered a consumable part, and need to be replaced at the end of their useful life. If the cycle count is less than 300, and the health is less than 80%, the battery may be defective - this applies primarily to the newer, Intel-based Mac portables. For a certain period of time (a rather long period, in fact), Sony produced defective batteries (both Li-polymer and Li-ion) - this issue affected many laptops (Apple, Toshiba, Dell, etc.) that use batteries manufactured by Sony. Apple officially acknowledged these defects for Intel-based notebook computers, as stated on this page, and extended the battery warranty to two years from date purchase for all Core Duo machines bought between February 2006 and April 2007. Battery Update 1.2 was designed to test batteries and expose defects. Note that there were actually two battery replacement programs from Apple concerning Intel-based Macs – both programs are _now officially closed_. One was an exchange/recall for specific serial numbers, and applied only to a relatively small number of 15” MacBook Pros; the other was the more general replacement program for the defective Sony batteries. There was also an exchange/recall for battteries in the 12" iBook G4 and 12"/15" PowerBook G4, also due to manufacturing problems at Sony (these were the batteries with a safety risk).
    Following the above steps should ensure a long and useful life for the battery in your Apple notebook computer. Hope this helps...
    This is the 2nd version of this tip. It was submitted on July 13, 2009 by neuroanatomist.
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    Apple notebook batteries – maintenance and troubleshooting
    Apple notebook computers use lithium-polymer (MacBooks and MacBook Pros) or lithium-ion (PowerBooks and iBooks) batteries as a portable power source. The newest members of the MacBook Pro lineup have built-in (non-removable) batteries, which are physically larger and use a modified charging scheme for a longer lifespan – you can read more about them on this linked page. The following tips should help you get the most use out of your battery, and help with troubleshooting if you are experiencing problems. A short list of do’s and don’ts is followed by more detailed information, for those who want the details.
    *Do’s & Don’ts*
    DO use your battery frequently and lightly, ideally completing 1-2 charge cycles per week (minimum one charge cycle per month).
    DO properly calibrate your battery when new and approximately every 2-3 months thereafter.
    DON’T fully discharge your battery frequently (the infrequent, periodic calibration is an exception).
    DON’T store your battery (or your computer) in a high temperature environment, such as the trunk of a car, especially a fully-charged battery.
    DON’T run your MacBook or MacBook Pro on AC power with the battery removed.
    *Usage Pattern*
    Lithium-based batteries function best when used fairly frequently but lightly. Apple states +"An ideal use would be a commuter who uses her MacBook Pro on the train, then plugs it in at the office to charge. This keeps the battery juices flowing."+ Note that there is no "memory effect" for lithium-based batteries, unlike nickel-based batteries (NiCd, NiMH) which perform best when fully discharged then fully charged. It is best not to completely discharge your battery, with the exception of calibrating it (see below). It is also not a good idea to run on AC power all the time. Note that when you are running on AC power, there is no danger of "overcharging" your battery – the Mac will not initiate charging of the battery if the current charge is 95% or higher, as described in this kbase article. Basically, a good rule to thumb is to run on AC power much of the time, but run on battery power for a while a few times per week. Using the battery for 2 full charge cycles per week equates to 300 cycles in 3 years, which is the optimal use. An explanation of a "full charge cycle" can be found on this page. Note that for Apple portables with a removable battery, you _should not_ run a MacBook or MacBook Pro on AC power with the battery removed - Apple strongly recommends against this for two reasons: first, the risk of lost data and damage to the hard disk directory structure if the MagSafe plug is accidentally disconnected, and second, the computer will reduce the CPU processor speed. The latter is due to the fact that the CPU will sometimes (for brief periods) require more power than the AC adapter can provide, and the additional power is drawn from the battery; the OS throttles back the CPU to avoid this situation.
    Calibration
    The battery has an integrated microchip that acts as a "fuel gauge." Calibration resets this gauge, which allows the OS to better determine times to charge and discharge the battery. Calibration should be done approximately every two months. Failure to do so for a long period of time can result in the microchip "fuel gauge" in the battery losing the ability to accurately determine the remaining charge, and it will report that there is more charge in the battery than is actually present. As a result, the computer will not initiate Safe Sleep at the proper time, and instead undergo a hard shut down, one of the main causes of hard drive directory damage. Once the battery is in the state resulting from a failure to calibrate, it is not possible to calibrate the battery, and it will need to be replaced. For Apple portables with removable batteries, note that Apple specifies, +"A _properly maintained_ Apple notebook battery is designed to retain up to 80% of its original capacity at 300 full charge and discharge cycles."+ For MacBook Pros with built-in batteries, the battery should maintain 80% of it’s original capacity for 1000 cycles. Calibration is considered part of proper maintenance.
    *Battery Life and Battery Lifespan*
    Battery life is how long the battery will power the computer on a full charge. To maximize battery life, consider turning down the brightness of the display, which is one of the major power consumers in a notebook computer, and if you don’t need Bluetooth and/or Airport connectivity, consider turning those off as well. Apple offers these suggestions for maximizing notebook battery life. In practice, battery life is usually somewhat less that stated in the specifications for the various Apple notebook computer models – Apple’s testing of ‘wireless productivity’ is likely limited to browsing simple websites and basic word processing. During ‘real world’ use, battery life will normally be in the range of 1-3 hours less than the specified battery life, depending on model, usage and activity. If life is shorter than expected, see the Health and Troubleshooting sections below. Battery lifespan is how many cycles/years the battery will hold sufficient charge to power the computer for a reasonable time. For Apple portables with removable batteries, a properly maintained lithium-based battery will last approximately 400-500 charge cycles or 3-4 years, +whichever comes first+. Note that this means even an unused battery loses capacity, due to the continuous nature of the chemical reaction and the buildup of oxidation in the cells. For MacBook Pros with built-in batteries, Apple’s ‘adaptive charging’ results in a significantly longer battery lifespan.
    *Battery Health*
    You can check the condition of your battery using System Profiler (Apple menu > About this Mac > More Info > Power section). The relevant numbers are Full Charge Capacity and Cycle Count. Mac OS 10.5 Leopard also provides a readout of battery Condition (not available in 10.4 Tiger), based on those parameters. “Health” refers to the full charge capacity of a battery relative to the nominal full charge capacity of a new battery, expressed as a percentage. Programs such iStat and CoconutBattery report the health, or you can calculate it manually: full charge capacity from System Profiler / nominal new full charge capacity * 100. For Intel-based Mac portables, nominal new full charge capacities are:
    MacBook (Original, removable battery) - 5093 mAh
    MacBook (Late 2008, removable battery) - 4167 mAh
    13” Macbook Pro (Mid-2009, built-in battery) - 5478 mAh
    15" MacBook Pro (Original, removable battery) - 5556 mAh
    15" MacBook Pro (Late 2008, removable battery) - 4630 mAh
    15” Macbook Pro (Mid-2009, built-in battery) - 6665 mAh
    17" MacBook Pro (Original, , removable battery) - 6296 mAh
    17” Macbook Pro (Mid-2009, built-in battery) - 13015 mAh
    Note that health-reporting widgets (iStat Pro, CoconutBattery) use rounded values for the denominator of ‘health’. The above values are calculated from the wattage of the batteries (45 Wh to 95 Wh, see the specifications for each model, which can be found here or here) and their voltage (10.8 V for all removable batteries, 10.95 V for the 13” and 15” built-ins, and 7.3 V for the 17” built-in; those values are printed on the batteries); these capacities are nominal, and in practice new batteries will have full charge capacities that are slightly higher or lower than those values. PowerBooks and iBooks have batteries ranging from 45 Wh to 61 Wh - specs for individual models can be found here or here); these Li-ion batteries are all 10.8 V, so nominal new full charge capacity can be calculated by multiplying battery Wh x 92.6. (For the curious or algebraically-inclined, 92.6=1000/10.8, which converts Wh to mWh and divides by voltage to yield mAh, based on I=P/V derived from Ohm’s law). When Apple specifies, +"A properly maintained Apple notebook battery is designed to retain up to 80% of its original capacity at 300 full charge and discharge cycles,"+ they are referring to 80% health. Please note that health fluctuates from cycle to cycle, depending on factors such as the pattern of charging within recent cycles, ambient temperatures during use, and time since last calibration. It is normal for health to move up and down within a range of ~10% (e.g. between 86% and 96% over time).
    *Troubleshooting – short battery life and sudden shutdowns*
    If battery life is unacceptably short, it may be due to a background process that is running a high percentage of CPU activity. Check Utilities > Activity Monitor > CPU tab, set the pop-up menu to Active Processes, click on the CPU column to sort, and see if anything is using a high amount of CPU capacity. Short life and sudden shutdowns may also be due to a defective or an old battery - check the battery health and cycle count. If the cycle count is in the 400-500 range (or higher) for removable batteries, the battery has exceeded its useful life, and needs to be replaced. This does not indicate a defective battery - batteries are considered a consumable part, and need to be replaced at the end of their useful life. If the cycle count is less than 300, and the health is less than 80%, the battery may be defective - this applies primarily to the newer, Intel-based Mac portables. For a certain period of time (a rather long period, in fact), Sony produced defective batteries (both Li-polymer and Li-ion) - this issue affected many laptops (Apple, Toshiba, Dell, etc.) that use batteries manufactured by Sony. Apple officially acknowledged these defects for Intel-based notebook computers, as stated on this page, and extended the battery warranty to two years from date purchase for all Core Duo machines bought between February 2006 and April 2007. Battery Update 1.2 was designed to test batteries and expose defects. Note that there were actually two battery replacement programs from Apple concerning Intel-based Macs – both programs are _now officially closed_. One was an exchange/recall for specific serial numbers, and applied only to a relatively small number of 15” MacBook Pros; the other was the more general replacement program for the defective Sony batteries. There was also an exchange/recall for battteries in the 12" iBook G4 and 12"/15" PowerBook G4, also due to manufacturing problems at Sony (these were the batteries with a safety risk).
    Following the above steps should ensure a long and useful life for the battery in your Apple notebook computer. Hope this helps...
    This is the 2nd version of this tip. It was submitted on July 13, 2009 by neuroanatomist.
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

  • My iphone went dead and now has the apple logo blinking on and off

    my iphone 4 went dead and now has the apple logo is slow blinking on and off when it's plugged into my computer. I cannot stop it. Tried a hard restart but nothing happened.

    Morning blgarratt,
    Thanks for using Apple Support Communities.
    If it is showing the Apple logo with no progress bar or a stopped progress bar, for over ten minutes.
    For troubleshooting on this, take a look at this article:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Hope this helps,
    Mario

  • Apple AirPort Management Tool

    After switching from my older ibook to this new Macbook I am unable to use Apple AirPort Management Tools.
    This has to be one of the most used applications on my mac at work. Does anyone know if they are updating it because when I try to run it on the new macbook it says “The Airport Management Utitiy requires airport 3.4 or later” So it brings me to software updates and find no updates..
    Is there a work around so I can use this or I will need to start caring around two laptops?

    Is there a work around so I can use this or I will
    need to start caring around two laptops?
    Airport Management Tool on Intel Macs
    Download the AirPort 4.1 install from here:
    http://www.apple.com/support/downloads/airport41formacosx.html
    1. Open the .dmg if it did not auto-open.
    2. Control-click "AirPortSW.pkg" and select "Show Package Contents"
    3. Open Contents
    4. Drag Archive.pax.gz to the Desktop
    5. Double-click Archive.pax.gz to unarchive the file
    6. AirPortConfig.framework is in ~/Desktop/Archive/System/Library/PrivateFrameworks
    7. Drag AirPortConfig.framework to /System/Library/PrivateFrameworks/
    You will be asked to authenticate.
    Airport Management Tool should work at this point.
    iFelix

  • Please can anyone me.i have forgotton my login  password and this password is also required in order to update my adobe flash.

    hello
    i have beeen asked to give my password in order to update adobe.this password is the same as my login but i have forgooton it.i have also my put mac osx install dvd.unfortunately all i get with that is the coloured spinning ball.is there a simpler way of resetting a new password.i hope im making sense lol.

    See here for resetting your password, read all of it so that you use the coorect proceedure for your version.
    http://support.apple.com/kb/HT1274
    Hope this helps.

  • Please help Apple community!!!! We had the iphoto icon set up on our iMac which stored over 4000 photos of our grandson sin he was a baby till 5yrs. Unfortunately my niece manage to loose this icon from the side bar and we have been unable to find it. Ple

    Question!
    We had the iphoto icon loaded in our sidebar and we have lost this icon along with over 4000 photos.
    How can we find this icon with all our photos? And are we able to retrive them!

    Hey Ralph and the rest,
    I really appreciate everyone's imput for our original post so far and was hoping to have some positive news for y'all but unfortunately we are unable to retrive these photos from anywhere.
    We have tried to retrive the icon in Finder and Applications but have been unsuccessful. We also
    tried looking for the icon in every application within the imac but unfortunately still no success.
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