A little black box has popped up on my computer. it tells me everything that i am doing, like a tutor. it will not going away and is messing my computer up. my 20 month old daughter was playing on it 2 days ago and it's been like this ever since. Help!

if i enter safari, it will not let me scroll down and look at anything. it immediately will jump back up to the top! help!!!

It sounds like she may have enabled VoiceOver on the machine. Go to System Preferences, then click on Universal Access. Check to see if VoiceOver is turned on, and if so turn it off and see if that resolves the issue.

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My 7 yr old grandson was playing a game on my iphone and spent $133 on coins

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You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can use Settings > General > Restrictions on your phone to turn off in-app purchases, and depending upon the iOS version on it you might also have a Require Password setting on the Restrictions screen which you can set to 'Immediately' (the default is a 15 minute period during which it doesn't need re-entering)

I am trying to get my computer to print on HP C310. It was working fine until 2 days ago and then stopped printing. I thought I could uninstall the HP software and download it again comes to find that I cannot now use the disk supplied with the printer.

I am trying to get my computer to print on HPC310. It was working until 2 days ago and then stopped working. I uninstalled the HP software thinking I could just reinstall and it would help but I cannot now install that software from the disk. How do I go about getting the old software I had on the computer and how do I get my computer to print. It gives my messages that it cannot find the printer or printer unknown.

Your operating system, Snow Leopard (OS X 10.6), does not support AppleTalk. Instead, in Snow Leopard the HP 4000 series printers need to be set up to communicate via IP.
Go to System Preferences and open the Print & Fax item. Is your printer listed in that pane?

I have a new iPhone 4S that is 2 days old. I got it because my old one (6 months Old) starting loosing it's charge 5 days ago. the new one is now acting like the old one. I want to dump everything and start over from scratch but don't want to loose contac

I have backed up all my photos which was important to me. I dont mind loosing everything except my contacts.
I did a restore yesterday but that didn't help.

Contacts are designed to be synced with a supported address book app on your computer where your contacts should be available with or without an iPhone or any cell phone which can be lost or stolen or damaged beyond repair.
In addition, there are a number of free email accounts that support syncing contacts over the air not involving your computer or involving it in addition to such as with an Apple iCloud account, Yahoo, Gmail, and Hotmail.

I have hp 4050TN laser print. it was worki ng fine 4 days ago and suddenly stoped printing and is saving all printing orfers. i tried to figure out. i am gettinhg the message that apple-talk is turned off and has to be turned on. what is apple talk? i

my mac is unable to connect to my printer hp4050 laser tn. message i get is apple link is not connected to communicate with the printer. i went to system preferences but could not turn on the apple link. i am very new to mac. in pc. i could figure out and fix the problem but in mac i have no clue at all what to do? it has been almost a week trying without success. help?

Your operating system, Snow Leopard (OS X 10.6), does not support AppleTalk. Instead, in Snow Leopard the HP 4000 series printers need to be set up to communicate via IP.
Go to System Preferences and open the Print & Fax item. Is your printer listed in that pane?

Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

Ok this is bizzare!
Thank you for your response, I went throught each and every step without any luck, even got the recovery programme, and painstakingly tried to sift through all that mumbojumbo to find what i needed. finally found the bookmark bit, but it had been fully overwritten :(, so on reading about previous ff versions, found the sqlite thingys, and they were relatively unscathed(partly written over, but saveable apparently TG), saved them to adiff drive, amongst other possibly good folders. Then looked up how to install them, and it said to close FF, and install to profile folder.
So i tried to close FF, and the original problem from a few days ago, where it asked me if 'i was sure i wanted to close this window as it has X tabs open', popped up again. This is where 'open blank page' selection was set, over 'open previous tabs'. Wanting to save that info on how to sort out these friggin files, I reset the Option to 'open previous tabs', and closed FF. After unsucessfully searching for the profile folder on my laptop, i opened FF intending to search online for where i could find said folder.
AND BANG, surprise surprise, the FF I had just closed with only tabs open about finding out what the heck to do, had disappeared, and instead my original saved tabs were up, and my bookmarks are there..... I am gobsmacked! what the heck just happened there???
I have made 3 back up in different folders now, of those friggin bookmarks. I am weary now tho of shutting it all down.... what if its back to the other pages I had with no bookmarks, tomorrow :(

I am getting a "connection timeout" message when trying to access my Airport Extreme with various laptops, Play Station 3 and Wii. My Airport Extreme is about a month old; it was working fine until about a week ago. C

I am getting a "connection timeout" message when trying to access my Airport Extreme with various laptops, Play Station 3 and Wii. My Airport Extreme is about a month old; it was working fine until about a week ago. Suddenly, the "timeout" is not allowing me to connect to my wireless network.

It could be that there's a new source of interference.
Use the advice in the second message of this thread to investigate the signal and noise levels that each client sees:
http://discussions.apple.com/thread.jspa?threadID=2347845&start=1
By the way, you've been misled by the poor field labeling into trying to type your entire message into the subject field, instead of putting a one-line topic description there.

How can i scroll vertically without the little black box?

Hello,
I need to review alot of pdf documents with adobe reader 9.0 or acrobat pro, and i need to be able to move forward and backward fast alot using both the mouse wheel and the scroll bar. I'm having a problem with this.
When i click "show one page at a time"-button and I use the scroll bar in the right, reader doesnt scroll the through the pages, but instead shows an idiotic little black box on the right thats too small to see pretty much anything from.
If i use the "scroll through pages continuously"-button, the scroll bar works normally, but the mouse wheel works too slow.
Using the reader in either way feels like running with a ball and chain in my leg, and I do really believe im not the only one.
Despite of hours of searching, trial and error I've somehow managed to miss how to remove that black pop-up-thing and scroll normally, when using the "show one page at time".
Please tell me I can scroll normally with scroll bar while being able to move fast with the wheel, and how do I do it?

Thanks.
What i mean in brief:
In adobe reader you cannot live-scroll with the scroll bar when using the "show one page at a time" setting, but instead it shows a little thumbnail-window on the right. The other setting makes mouse wheel too slow to be useful.
A scroll bar that doesn't live-scroll is probably one of the most horrible "features" you can have in a program. Since it's in a program as common as adobe reader, im guessing there's alot of frustrated googling going on about it.No answers around though.

Can I turn off the setting that displays the height and width in a little black box when using the marquee tool?

In Photoshop CC, on a mac...
When using the marquee selection tool, a little black box pops up next to the curser and displays in real time, the height and width of the selection. The same annoying box also appears when dragging an item with the move tool, displaying the numerical location of the cursor. Is there anyway to turn off the display of that little black box? It is driving me bonkers.

Under the preferences cmd/ctrl-k click on "Interface". At the bottom of the UI is a drop down box for show transformation. Set that to "Never"

TS1574 The video and sound was working on my computer two days ago (and has ALWAYS worked on my computer since purchasing it in 2010) but now for some reason I can't play video and there is no sound. I updated software today. Still sound & video not wor

The video and sound was working on my computer two days ago (and has ALWAYS worked on my computer since purchasing it in 2010) but now for some reason I can't play video and there is no sound. I updated software today. Still sound & video not working.
Please help.

One of the following steps should help.
1. Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Restart computer. Relaunch Safari.
2. Enable Plug-ins
    Safari > Preferences > Security
    Web Content:
    Click in the box for "Enable Plug-ins".
3. Check whether you are currently in YouTube HTML 5 trial.
     http://www.youtube.com/html5
    At the bottom left of the page uncheck the box for
   "You are currently in the HTML5 trial".
4. Reset Safari.
    Click Safari in the menu bar.
    From the drop down select "Reset Safari".
    Uncheck the boxes next to all items.
    Check the box next to "Remove all website data".
    Click "Reset".
5. Turn off Extensions/Plug-ins if any that may interfere with Flash working properly.
    Safari > Preferences > Extensions
Best.

Little black box

I have a student user that has a little black box follow him around whenever he moves his cursor. I checked system preferences and it is unchecked in universal access and it still is persistent....
Suggestions?

Could it be this little black box?
-mj
[email protected]

HT201401 my iPhone 5 randomly switched itself when somebody was calling me and now won't turn on. it had 90% battery, I've tried factory reset, connecting to iTunes and nothing works. the phone is approx 18 months old so surprise surprise out of warranty.

my iPhone 5 randomly switched itself when somebody was calling me and now won't turn on. it had 90% battery, I've tried factory reset, connecting to iTunes and nothing works. the phone is approx 18 months old so surprise surprise out of warranty.

My 5S just started doing this on Thursday: every fraction of a second or so it oscillates between connecting and disconnecting with the charger (USB or wall, doesn't matter). Since it's still under the limited warrantee, I took it to the local Mac dealer (I live in a small town w/out an Apple store) and they shipped it off. I'm waiting now for the replacement--telephonless, too!
What concerns me is that many people seem to be having this issue.
You were right to be suspicious of the Apple store employees. Once they replicated the behavior that you experienced, they should have immediatly offered to exchange your phone. Anything else, in my opinion, is unacceptable. As long as your phone is still doing it, I'd go back, ask for the manager and tell them to exchange your phone.

My iPad is constantly displays 'find my iPad alert OK' after my daughter was playing with the find iPhone app. How can I unlock the iPad?

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Uploaded new software update and all I have is a little black box with an incessant flashing white light. I have pushed menu + downarrow on the remote, unplugged for 10 seconds and stiill no change when I plug it in again ! !

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

A little black box has popped up on my computer. it tells me everything that i am doing, like a tutor. it will not going away and is messing my computer up. my 20 month old daughter was playing on it 2 days ago and it's been like this ever since. Help!

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