A little stressed

What is the best setting to import songs from a CD.
Right now I'm using the Apple Lossless, but is there one that will take up less memory?

Importing and compression are a trade off between size and quality. For the most part you can not have both small size and best quality. But in reality, many of us find that standard compression methods such as MP3 and AAC still sound perfectly fine.
You can also adjust the bit rate of methods, such as MP3, so that even though Apple might have the "Highest Quality" MP3 setting of 192 kbps, you can go with a custom setting and go even higher, for higher quality but also larger file sizes.
Personally I find 192kbs MP3 encoding to be great for my needs.
Patrick

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    to pass the test that I've been studying for and make it into the program? I'm dedicated and wiling to put what I need to into this because, like I said, it really interests me..I'm just looking for some insight if this is a realistic path for me or not and,
    if so, if anyone can enlighten me on how I can better prepare myself for the exam next week (CS version).
    Is the MeasureUp practice testing as good of a source as it's made out to be? Or should I be going elsewhere? I've watched the MSDN MTA modules multiple times, read Wiley cover to cover, and looked up things I didn't know or wasn't sure of all over the internet.
    I'm just wondering what all of you dev gurus would suggest for someone totally new, to learn all of these fundamentals in this short amount of time. Sorry for the lengthiness of this thread, I'm just a little stressed and frustrated.
    Thanks much,
    Joey
    ////I know there's lots of threads about the MTA 98-361, I'm just looking for particular help in regards to ////my current situation, thank you.//

    To start with, I think that your proctor made a mistake. If you have been doing all your studying with C#, you should have taken your exam in C#, not in VB. Although the change from C# to VB is trivial for someone who has years of practice with both languages,
    in your particular case you should have stuck with the one with which you were most familiar.
    As a second piece of advice, you need some practice rather than just stuudy time. The questions in the MTA exams are in general very easy to reply if you have actually done the things that they are talking about (versus just having studied them on paper).
    For this exam about "development fundamentals" I would recommend that you write a few simple programs that exercise the various topics covered in the "skills measured" section of the exam description page. For instance, when you see the
    topic labelled "For loops, While loops, Do...While loops, and recursion", go ahead and write a programs with several types of loops and verify that you understand how to write them, how they work, and that they produce the results that you expected.
    Do the same with recursion. Repeat this for every entry in the list of Skills Measured, and you should be ready to take the exam.

  • How do I transfer Lightroom from one computer to another?

    I would like to purchase a new Mac before this good old Mac revolts completely. I store my images on external hard drives and have heard nightmares about others attempting to transfre to a new Computer.  How do I safely transfer Lightroom to a new computer with as little stress as possible? 

    http://members.lightroomqueen.com/index.php?/Knowledgebase/Article/View/1165/187/how-do-i- move-my-catalog-photos-and-other-lightroom-files-to-a-new-computer

  • Multiple printers on the same network problem

    I have 2 HP OJ Pro 8600 printers and one HP OJ Pro 8500 Plus printer on the same network. My question is whether it is possible to change the network name of these printers so that it is easier to identify them.
    The printers are in three different buildings so there is little stress to run around to find out where the print comes.

    Hi JObbern
    If all the printers are on the same network you won't be able to change the network name on the printer.
    You can change the name of the printer though on each computer. Depending on the operating system you are using, go to the printers window, right click and rename. Example Office1, Office 2.
    If the option isn't available you can go to the printer window and add a printer and change the printer name through the wizard.
    Hope that helps.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • BT Phone Line Order – 9 months of total failure – ...

     I've been trying to get a phone line and internet connection from BT installed into a London flat since the 07th of January 2012.
    This email/letter does not contain every contact with BT in the last 9 months – as I have not kept records of all the dozens and dozens and dozens of calls, texts, and emails but it is a good enough list to show the general theme of total failure from BT in all aspects of both technical and customer service.
    (I have re-written this and removed my 5 or so BT account numbers, the various fault numbers, the dozens of VOL numbers and removed any surnames of people in it in the hope that this will get posted.)
    07 Jan 2012
    Place first order for phone and internet. BT.com reference: <removed for forum post>.
    You can only do Mon to Fri installs. My next day available day off work is 19 Mar 2012 so the line engineer’s appointment is made. 8am to 1pm. I am self-employed and it is not easy to take time off work. In fact it costs me money every time I have to take time off work.
    19 Mar 2012
    The phone line engineer is late. Arrives after 1pm. He looks at job and says he can't do anything. It needs a new line installed even though there is already a line installed? New line involves a cherry picker and another visit by the line engineer. More time off work. New phone is line installed into flat.
    27th Mar 2012
    I am informed that the new phone line does not work. Order is cancelled? I get no details on what the problem is and why I can't get a line or what to do next. I have no phone at home so I’ve not tried to use the line; yet BT has already cancelled my Order.
    I called ‘BT help; somebody tells me the line is connected to the wrong exchange. I spend lots of time and many calls talking to people in India and I think other parts of the UK. People tell me they are going to call me back and don't. I tried to speak to supervisors in India but nobody returns calls. I’m getting nowhere for weeks and weeks. I give up; it all seems too hard…
    7th June, 2012:
    Over the internet I place a new order with BT for phone line and internet:
    Your order number is: <removed for forum post>. Phone number: <removed for forum post>
    6th July:
    BT infinity engineer appointment. 8am to 1pm. He is late. After 1pm. He arrives, looks at job and says he can't do anything. He says the phone line does not work.
    I inform him the order I placed with BT is for a phone line and internet. He says there is nothing he can do as he does not ‘do’ phone lines. Another day off work. Lost wages, lost time.
    No phone & no internet.
    Fault is raised:
    Date closed: 6 July 2012
    Fault/VOL number: VOL012-<removed for forum post>
    Open Product affected: Phone fault
    Telephone number: <removed for forum post>
    Lots of calls to BT. But getting nowhere at all. They tell me there is no fault on the line but will send an engineer that I might have to pay for.
    8th July:
    Phone line engineer arrives 8am to 1pm. He is on time. He informs me all the existing work is incorrect. They have connected all the equipment to the wrong exchange. It should be the Putney exchange but they have attempted to hook me into the Wandsworth exchange - which won't ever work. Still no phone & no internet. He raises a fault number: LS6 W80 <removed for forum post>
    10th July:
    9am call from Open Reach engineer. This is not a scheduled appointment. I've had no contact from BT. I am at work. He does not know the problem or the fault number. I give him the fault number and call him back 90 min later. He confirms that I have been connected to the incorrect exchange and cabinet? He can't do anything to fix the problem.
    I want somebody to call me with a solution.
    I don't want to talk with more people in India who can't help me or even understand the problem. How can this be such a failure?
    I use website to email in a letter with the entire listing of existing fault details/number, order numbers etc.
    Thank you for your enquiry. We will respond to your enquiry as soon as possible. Please make a note of your enquiry reference number and use it in further correspondence.
    Your enquiry reference number: 120710-<removed for forum post>"
    One of the issues I am finding is that BT does not link previous faults with new ones, or previous Orders with new ones, or previous Customer Numbers with new ones. Every time I speak to somebody they cannot find any details of the history of these problems so far. BT keep on cancelling my Orders and placing new ones; raising new faults etc. But nothing is linked and when I speak to people for help they can’t see any of the history of the line, faults, address, etc.
    19th July, 2012:
    I get an email from BT. They have cancelled their own Order again.
    Order cancelled. Your order number is: BTCAA6<removed for forum post>
    Dear Mr HUNTER, We confirm your broadband order's now cancelled.
    23rd July, 2012:
    Email from BT as they re-raise a new Order:
    Your order number is: VOL012-<removed for forum post>
    Check out your account and more about your service
    Phone line starts(SL-N)
    Phone number: <removed for forum post>
    24 Jul 2012 before midnight        
    Track your order - you'll need order number VOL012-<removed for forum post>.
    24 July, 2012:
    Email from BT as they re-raise a new Order:
    Good news Your order number is: VOL012-<removed for forum post>
    Dear Mr. HUNTER, Your phone service is ready for you.
    BUT IT IS STILL NOT WORKING..
    Sometime around this date BT Priority Help gets involved and lots more phone calls ensue.
    27th July, 2012:
    After I talk to priority help line and say please don’t waste our time anymore with line engineers that come around and say ‘we can’t do anything’.
    BT Priority Help book another engineer visit & we need more time off work again.
    The next line engineers visits and he says it is the same problem. He says he can’t do anything. He says it is connected to the wrong exchange. And leaves.
    He says his manager will call me. Fault Number: LS6 WPE <removed for forum post>
    28th July, 2012:
    Call from somebody from BT asking about my street address.
    They say the address might not be correct.
    29th July, 2012:
    Next day call from Franz’s, fault line engineer manager.
    He says:
    A new order is going in.
    Equipment might not be installed in correct place. Correct place should be CAB7 PCB 7 Putney.
    Some part of the equipment might still be pointing to Wandsworth.
    A new order to the exchange is being place to do it all again.
    The address BT has for this flat will not be the problem as it is a new line installed by BT.
    I need to wait till Tuesday and see if it works.
    A New Order is booked; again.
    Monday 30th July, 2012:
    I call the priority help line and COMPLAIN again that BT are getting nowhere.
    I explain that whatever you have been doing since MARCH 2012 to get this line working HAS NOT WORKED. I repeated what one line engineer told me that it might need to be connected to another exchange. Not WANDSWORTH & NOT PUTNEY but one called PUTNEY/CHISWICK???
    I explain to somebody from BT Priority Help Care the days and days and days I have lost trying to get a phone line and internet installed into this flat…
    I get a call back 30 min later.
    Lady on the phone tells me that all the previous 5 orders have been placed with Wandsworth phone numbers. She has created a new Order, Order number 6, and it is an Order with a PUTNEY EXCHANGE phone number because all the other orders have been for a mix of the wrong exchange and all have used WANDSWORTH EXCHANGE phone numbers – which would stop this working even if the line and equipment was connected to the correct PUTNEY exchange…
    1st Aug, 2012:
    Text message from BT saying they are having "systems issues trying to correct and update data in the background, and exchange problems".
    Monday 6th Aug, 2012:
    Voice mail from BT priority care team: Informed "Problems with Engineering and Exchange. They will call back on the 08th of Aug."
    14th Aug 201:
    Emails arriving saying that your new line is now working.
    But it is not.
    6pm - ish I am called from BT Sunderland priority help care. Lady does not know the details of the case. She tells me the line should now be working.
    I explain there isn’t a dial tone.
    She tells me there is an address problem. Probably.
    I explain the 8 months of issues I have been having.
    She tells me to not get upset. She doesn’t know anything about this case.
    She tells me “It can actually take up to 12 months to get a phone connected in London”.
    She tells me “that it can be very complex to get a phone connected”.
    She tells me there is a long winded email attached to my case. I tell her that the ‘long winded’ email she is reading was written by me in an attempt to show all the problems in the last 8 months IN ONE  PLACE – something BT seem incapable of doing.
    She tells me I have to wait 10 days until the address team finish their address checking.
    I explain to her that the line engineers have told me it is not an address problem.
    She tells me there is nothing she can do.
    28th Aug
    BT priority Care called me. Told me that they are still waiting for results from the Address Team.
    29th Aug
    BT priority Care called me.
    Told me that it is connected to the incorrect exchange now. Wandsworth… The same thing I was told last March.
    I got ‘annoyed’ and tried, again, to explain the entire story to the lady on the phone.
    She told me she cannot see any records of my orders back to January.
    She told me that she didn’t understand what the problem is, and that the records they have shown the line was working in Aug...
    I asked her to get her manager to call me.
    No manager called me; instead I get a call back from the same lady later in the day. She is trying to help but we are still getting nowhere. BT Priority Care are just trying to do the same things again, that have failed multiple times in the past. They have no solution because they do not know what the problem is?
    30th Aug 2012
    BT priority Care called me; lady might have been called Sharon? Another lady anyway.
    She tells me a new order is going to be placed to get the line connected back to Putney.
    I ask to speak to her manager. She says she will call me back.
    She calls me back and tells me that her manager Kelly W<removed for forum post> a BT Priority Care Manager Sunderland(maybe?) is going to call me before 6pm. This is the 3rd time I’ve asked to speak to a manager at BT Priority Care. Nobody calls me back.
    All I get from BT since March are people trying the same failed thing, again and again.
    Now they want to check with the address team. Again.
    Now 6 months later after getting it connected to the Putney exchange, they want to put it back to the Wandsworth exchange, where it was originally – and never worked? I question this decision? I ask why this is going to fix the problem if it is the opposite advice to what every line engineer (5 of them) has ever said. I get told that nobody can answer that question. 
    Friday 31/08/2012
    Another set of emails and text tell me I have a new line that is working.
    But of course it does not. The phone line is dead. No dial tone.
    Phone number is: <removed for forum post>
    VOL012-<removed for forum post>
    Monday 03/09/2012
    All the BT priority care line numbers with the PIN numbers I was given have stopped working.
    I can’t make a call to get through to the BT Priority Care Team anymore.
    So I phone the normal BT help number…
    An automated system tells my phone number is on exchange that is having a high level of faults for the last 2 hours and then it automatically disconnects my help call.
    I phone back again and I have to NOT give my phone number for about 4 levels of automated systems to get to speak to a person. This time get through to a person. In India.
    I ask for help trying to get put through to the Priority Help Care Centre in the UK. I am informed by somebody in India that all BT Priority Help Centres in the UK have been closed for good – since last Friday. I have to explain, again, the now nine months of trying to get a line connected – to the Indian help desk. I told to wait while she speaks to her supervisor.
    I get put through to a different BT Priority Help Centre in the UK. Not Sunderland.
    I speak to a man. He says he will email the Sunderland Help Centre and Kelly W<removed for forum post> and get somebody to phone me.
    I ask him for advice on what I should do to try to get a phone line connected – after 9 months of trying. He says he will try and escalate it but he does not want to step on other peoples toes?
    I ask him to CC in the CEO of BT to the email he is going to send to Kelly W<removed for forum post>. He thinks I am joking….
    It is Wednesday night of the 04th of September 2012
    Still no call back from Kelly or anybody from the Help care team. This is the 4th time I’ve requested a call back.
    And now my PIN numbers for the priority call number have been disabled so I can’t call them.
    Of course; why would you expect anything less?
    LETTERS OF LATE PAYMENT:
    In the last 6 months I’ve got multiple letters from BT telling me I am late in paying for my line service. I get ‘account overdue’ letters even though I prepaid the 12 months line service in advance for a line that has never worked.
    SADLY:
    There are phone lines in the flats below me, either side of me, and all down this entire street.
    There are phone lines all over London. There are phone lines all over the UK.
    But sadly not one that works in my flat. I’ve been without a phone or an internet connection since I moved in. 9 months ago.
    MARS:
    The Americans have flown a Mars Rover, which weighs a ton, from the Earth to Mars, landed it, and driven it around a bit – all on another planet - in the same time BT has failed to install a working phone line into a flat in central London? I wish it was this funny..
    GIVEN UP:
    So now I give up. My endless frustration at BT’s total lack of anything even close to coordinated fault tracking or anything like co-ordinated customer care service isn’t worth the time or stress any longer. 9 months of stress, lost wages while I’ve waited at home for engineers, and countless hours and hours of my time wasted on hold or speaking to people that can’t help.
    YOU SUCK:
    BT you are the total pits.
    I don’t think you could suck more.
    Some of my account numbers have been GB 1084 <removed for forum post>, GB 1099 <removed for forum post>, GB 1038 <removed for forum post>, GB 1105 <removed for forum post>
    Dozens of other reference numbers: <removed for forum post>

    Further onwards (actually downwards or backwards):
    I did respond (last week) to the request to contact the forum moderators directly and was told that that they could not help because this is now being referred to Ombudsman.
    Thanks for the offer of help anyway.
    Two days ago I did receive another letter from BT. Dated after I was told that I would never get another letter from BT asking for payment for something that was never done. "You will never get another bill". I get another bill.
    So more, painful, calls to BT in India. Have to explain the entire 9 month situation again. More wasted timed.
    Asked to wait while supervisor is contacted.
    Told she can't help but I should call this number: 0800 169 4109.
    Which I did. But of course that number requires a number and a pin. And they don't give you a pin number. So they have effectively just cut me off.
    So I have to start the entire 'call for help about this bill' processes again.
    (Don't forget I've been talking to BT now since January 2012. 9 months, coming up to 10 months and I still can't get a working phone line and I still can't stop getting bills for something that has never worked).
    Additioanlly on top of getting sent another late payment letter I’ve see no letter regarding the ‘Deadlock’ process between BT and I – as ‘promised’ by BT. I was told, verbally, the letter would go out last Monday. It is still not here. I want to know if the process has began. So I try to get help with that on BT Help Chat.
    My goal in the chat below was to:
    1. Get help with the Ombudsman process. I wanted to know why I had not received a letter from BT as I was told I was going to on the date I was expecting.
    2. Get a phone number to speak to somebody about the Ombudsman process that BT had started.
    3. Find out why I am still getting late payment changes for a line that has never worked  - in the 9 months since the initial line order was created.
    I was not given a number to call for help. Claire, the Help Chat lady, would not give me the number.
    I was told I was going to be 'called back,' which I was not happy with as I know from 9 months of past experiences with BT that I will not be called back.
    Sadly I was getting very frustrated by the end of the ‘Help Chat’. 9.5 months of tryign to get a phone line working in Central London has left me a little stressed...
    Please note that today is the day after the chat transcript below. While Claire was trying to be helpful:
    I was not called back. I received no help regarding getting details on what stage the Ombudsman process is at and what I have to do next.
    9.5 months now. No phone line. No solution. Lots and lost of endless frustration.
    Days and days and days of stress and my own time and hence money wasted.

  • What's happening to my site?!?

    I've designed this site in Photoshop, sliced it up and then exported it to HTML format, then opened up the HTML file for editing in Dreamweaver. Everything looks good and when I go to preview it in Safari, it looks great.
    So I sent this project out for testing by some of my family and a cousin came back and told me to look at the site in Firefox. It looked like crap! Really, there were spaces where there shouldn't have been and some links had blue borders around them. I managed to get the blue borders off, but the site still looks kind of truncated.
    So, I had to make a flash site which looks great and does everything I wanted it to, all for this truncated table reason.
    Would someone be so kind as to take a look at the site and the code (I'm a designer by the way, not a developer and this is just beyond me!) and give me some suggestions? This project is my first web project and I'm getting a little stressed out that I can't find the answer to a problem that seems basic.
    Thanks
    eDz
    You can view it here - http://www.temanametalpolishing.com/ and be sure to choose the non-flash site.
    P.S.
    I've got Dreamweaver CS5 on a Mac platform by the way.

    Unfortunately web design is not like print design.  You can't just drag and drop and expect things to work. Web design does require a little bit of coding knowledge.  Typically most here will suggest that you create the slices in Photoshop and export the slices you need.  Then in Dreamweaver build the HTML instead of using the Export function from Photoshop because all Photoshop does is create a table with images in each cell.  Not ideal for a web design, it fits everything tightly which is why when you add a link you get a blue border since when images become links you get a blue border unless you turn it off.
    Also what is happening is that fonts might display differently in browsers and because of the tight fitting structure when you add too much text things get pushed out of alignment even if it does not appear that way in Design View.
    If time is important give this tutorial a read over: http://layersmagazine.com/image-slicing-in-photoshop-cs3.html .  It is an excellent tutorial about the current method you are using and will get you setup with best practices.
    I'll try and look to see a better tutorial of what I am explaining about coding the page manually from Photoshop slices unless someone else on here beats me to it.  But that first link should get you going.

  • IPod Toch G.3 / Applications open for 3 seconds, and shut down automatically

    Hello,
    I have a customer on an iPod touch Gen. 3 / iOS 4.x with an issue running my own app iRuleThem. He wrote me that my App won't open or start. The screen turns black when he taps the icon and then remains black.  According to this out-dated thread: https://discussions.apple.com/message/8804168#8804168 there are/were others out there with the same bug on different universal third party apps. Comment: "They should work on the iPod Touch because they don't require an iPhone environment."
    But the thread wasn't leading to any satisfying solution at all.
    Have you self experienced such issues on other apps?
    Was an update of the iPod Touch to iOS 5.0.1 of any help?
    rikeebytes

    I could fix the issue. But I have to buy an iPod Touch to see behind the cause. Therefore I decide to keep other developers up-to-date to save their money :). But currently I'm falling in love with this device - G.4 rocks!
    This information is very useful for iOS developers who wan't to support all iDevices. The way to go is building an universal app.
    In the 'App.plist' configuration file you define the starting point with the 'Main nib file base name' Key. It leads to the UI's first window for all given platforms. There are 3 keys I have now in use to support iPhone, iPad and iPod Touch. The iPhone 4 and the iPod Touch G.4 are nearly the same in hardware (resolution, processor, memory, ...) but they use different keys. Something I haven't expected properly :(.
    - 'Main nib file base name (iPhone)' 
    ..... is only meant for iPhone and doesn't execute on iPod Touch !
    - 'Main nib file base name (iPad)'
    ..... is iPad only with other resolution
    - 'Main nib file base name' - without any parentheses  nothing like (iPod)
    ..... is used by iPod Touch or iPhone (not tested with iPhone --> I use this key only for the iPod Touch)
    That's because the Touch was released after the iPhone. It's absolutely fine to could define another interface. When this key ('Main nib file base name' - without anything) in the configuration file is missing it won't execute the (iPhone) UI. That's was unpredictable for me so I was a little stressed during the last few days. It's now fine and and my update will reach soon the stores..
    greetings from switzerland,
    rikeebytes

  • Problems opening Captivate 5.5 after CTD

    Hi there forum,
    When closing a Captivate 5.5 project today, it asked if I wanted to save the file. I said yes. The procedure the save the project commenced and the Captivate progress box appeared as it was going through all its compression techniques etc to close the project. It finished the save, and closed my project file and the progress box disappeared, but just before the actual Captivate shell completely closed off my screen, all of a sudden my laptop 'blue-screened'.
    No problem, this laptop has had some CTD's before over its lifespan, (not many, but it has happened) and then everything reboots and starts ok. Only this time, Captivate 5.5 won't start. Big problem! Just to confirm, I have been using Captivate 5.5 for a few years now, never had any PC memory issues or the like and Captivate 5.5 has run seamlessly on the this laptop for the same amount of time. I also have Admin rights.
    OK, so rebooted the computer ok. Went to open my project file, and within 2 seconds of opening my .cptx file I get an Adobe window error saying, "Adobe Captivate has encountered a problem and needs to close. We are sorry for the inconvenience." Also on this message box is the standard "Tell Microsoft about the problem", a debug button, send error report button, don't send button, and also "To see what data this error report contains, click here" --> So I Click Here and open another window with then gives me the error signature.
    The error signature window says AppName: adobecaptivate.exe AppVer: 5.5.0.257 ModName: cpdatabase.dll ModVer: 5.5.0.257 Offset: 0002c3f6. Then there's an option to find out all the technical details about the problem which just opens up strings and strings of information like a log which really means nothing to me. OK, so I closed all of that. By the way, the debug button doesn't do anything, so not really sure why that exists... it's like a false hope, lol.
    OK, so first of all I thought I thought my .cptx file must have been damaged during the save/close process when the PC crashed. So I went to open a different .cptx project file to see if that worked, but unfortunately it didn't, same error popped up. Then I navigated to c://Program Files/Adobe/Captivate 5.5 and tried to hard launch the adobecaptivate.exe file from there. Nup, still the same error.
    OK, so then I rebooted my pc a couple of times to see if that would refresh any of my directories and tried again, still, same error on any .cptx Cap5.5 file.
    Then I thought I'd find a suitable System restore point and try that. Went back one, then two days of system restore points, to no success. Same error when opening my .cptx files.
    Then thought to reinstall Captivate 5.5 over the existing install, thinking it might be damaged program file in the executable directory, and hopefully a fresh install would rectify the problem. Did the install, rebooted, and tried to open my .cptx project file. Still the same error appeared.
    Was really struggling now. Hit the forums. Then the only other thing I could find via a brief search was a solution to remove all the deletable fonts from c://Windows/fonts directory as previous problems had reported problems with third party fonts. OK, so removed all the fonts I could, and then tried to open my .cptx file. Still, the same error occurred, only this time in a different font, ha! Restored all my fonts as that too was not the solution.
    Then I tried to open my Captivate 5.5 .cptx project file with just Captivate 5. OK, Captivate 5 opens, but then I get the error about cannot open the file due to it being open elsewhere etc..... so I put that down to backward compatibility and that Cap5 won't be able to open Cap5.5 projects. But at least now I know for sure, Captivate 5 opens and works. Tried that numerous times just to make sure, so it's definitely a 5.5 issue.
    Failing all of that, my last hope was to try to uninstall Cap 5.5 totally and then reinstall 5.5 all together, but I thought I'd check in here first to see if there's a much simpler solution.
    So here I am now, hoping someone may have some ideas for me. I feel I've exhausted everything reasonable to my own PC skills and knowledge of dealing with these types of issues so I really hope I can get some support.
    I'm happy to send screen shots, log files, or even join a remote desktop session to get this sorted. I'm using all genuine copies of Cap5 and 5.5 with genuine serials all on a genuine Work laptop, and yes, my problem is genuine
    I'm a little stressed as I have some deliverables by Monday and I know it's the weekend!!
    Thanks in advance!!
    Cheers
    Kurt

    Hi CarynED,
    Due to the urgency of my problem at the time, I actually had my laptop reformatted to get Captivate 5.5 to work for me.
    But during the stress, no amount of uninstalling and reinstalling of Cap5 or 5.5 helped unfortunately.
    To the credit of the previous two replies before yours (parthvyas and puspendra yadav) Thank you for responding with ideas for solutions and support. I unfortunately didn't get the chance to try either of these two options before I went for a hard reformat.
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