A music track I purchased only partially downloaded. I am unable to re-download it again as there is no option, so cannot get the full track I have purchased. Any ideas?
I purchased an 8 minute music track on itunes which only downloaded about 22 seconds. It does not give me the option to re-download what I purchased on itunes, only to play it - so it only re-plays the partially downloaded track. I know the full track is available as I managed to download it to my iphone but when i connected my iphone to itunes the one which was only partially downloaded saved in my music directory overwrote the full version I managed to get on my iphone so I'm back to square one again. Any ideas? Thanks
Delete the track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the track persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.
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Message was edited by: b noir -
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You have just experienced what Apple and ITunes is
designed to do. Prevent you from sharing purchased
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